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Boost Mobile
5342 Northfield Rd, Maple Heights, OH 44137, United States
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Boost Mobile

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Ra
Review №1

Greets u upon enteringVery nice and helpful

An
Review №2

The service is the worst. I couldnt recieve or make any calls or text. I went in there for help and the owner was rude and didnt help me. He told me to call boost myself, I told him I couldnt he told me to go to another store. But he help reset another customer phone who had the same issues I had with my phone. I wouldve brought a new phone from them. I went over to the T Mobile store and was treated better and brought a new phone from them. I do not recommend this store.

Sa
Review №3

Very kind people! Came in looking for a new phone and they gave me a really good deal. I walked out a happy customer. Will most definitely let my friends know about this place.

JB
Review №4

Rude service. They acted like they didnt want to help me.

Ga
Review №5

Very kind and respectful people and the best of deals. Would highly recommend these guys!!!!!

Ar
Review №6

These guys are rude here, you ask one question they just look at you with a blank face and give a smart rude remark. They always seem angry so I stopped going.

Hc
Review №7

Very respectful employees and great prices! No one can beat their prices and their deals.

An
Review №8

They helped alot...

ro
Review №9

Staff was helpful.

Ka
Review №10

A halfway decent phone company, I guess. Would recommend for someone with limited funds.

Sh
Review №11

Phone was not working right after I purchased it. Took it back and they fixed the problem

sh
Review №12

I purchased a phone for 500.00 from this location, I did not have my phone for even 3 weeks. the phone would often black out and not cut back on. I took my phone back to the store, For them to swap it out with a phone that works. They kept my phone for a day and said that a another phone would be provided to me the following day. The next day I went up to the store for the new working phone. That they provided to me. Prior to me leaving the store, the clerk asked for my passcode to my phone, which was provided to him. I noticed a hour later that I had multiple missed calls from the store. As well did my friend who I provided a alternate # for while they had my phone. Once I tried to return the calls I noticed that my phone was turned off. My phone nor my friends phone had a voicemail nor txt message explaining why they called multiple times from the store. I even attempted to call the store back from my friends phone to only not get a answer. I contacted apple support and they informed me that my service was disconnected. The next day when I went back to this boost mobile store, upon entry, the clerk mentioned he had been waiting for me, I asked him why? And he laughed, and said because I didn’t give him the correct password to my phone.he was very unprofessional, and became upset because he could not give me a reason as to why he cut my phone off even though it was paid. He continuously said because I didn’t give him the right passcode, but never considered the fact that he may have entered the passcode incorrectly. I called the store back and no one answered, to even be able to tell me that the password wasn’t working. I use my phone for business and he seemed amused by the fact that he turned my phone off. I was sold a broken phone, and the fact that they kept my for for a day, and turned my phone off the next day, which was a total of 2 days I wasn’t able to use my phone. I asked for a credit towards my next phone bill. Which he said he was ok with doing in the beginning then after he became aggravated by the situation he proceeded to say he would no longer provide the credit. Even though my phone was turned off for no fault of my own. I spend really good money in this store and I’m so unsatisfied with the customer service I received.

Br
Review №13

Jay and Moe helped me out and took care of me recommend these guys to anyone

Ch
Review №14

Guys stole our money and didnt turn on the service. We didnt find this out until the next day ! No cell service for 24 hours ! Manager was very nice thats the only reason for 2 stars

Da
Review №15

Great place to buy a phone and pay your bills

Ib
Review №16

GREAT GREAT GREAT! Seriously.. If you want to buy yourself a new phone or have any questions, these are the guys to see! Extremely helpful and they will deff find you exactly what you are looking for! Prices cant be beat either.. trust me i looked and tried!

Ja
Review №17

Not at all set up to run smoothly. The employees were very uneducated regarding the phones offered. The deals were not displayed effectively, the store looked dirty,outside parking was torn up a lot and overall dissatisfied.

J
Review №18

Theyre the friendliest customer service orientated cellphone facility Ive experienced.

Je
Review №19

All employees are super friendly, kind, and straight to the point about mobile services or purchasing cell phones

Ni
Review №20

Horrible!! They definitely tried to cheat me. Showed me the iPhone 6s and discussed prices. Went to get my money and he bought out the iPhone 6 for the prices we talked about for the 6s. Tried to sell me the down grade for the price of the upgrade. DONT BUY PHONES FROM THEM!

J
Review №21

They are very nice and helpful. They go out their way to find best phone for the best price

TE
Review №22

If you need a phone come here for great deals.

Je
Review №23

AWESOME! very helpful!!!! got me and iphone 7,8, and x with great deals !!!

Ch
Review №24

Quick and smart service members

Il
Review №25

Very friendly employees and great service

Li
Review №26

Very friendly and efficient personnel.

Ta
Review №27

Very attentive to your needs nice and polite never had a problem there

Da
Review №28

Terrible service and the phones are too expensive

mr
Review №29

Theyre always so helpful

An
Review №30

Pretty good call service

De
Review №31

Bought my phone and had it activated there

Ca
Review №32

A good deal

KR
Review №33

Great customer service

li
Review №34

Never been there.

Je
Review №35

Good service

Ru
Review №36

I hate their attitudes

La
Review №37

Nice place

Bo
Review №38

No problem

Er
Review №39

Need new people

DE
Review №40

VERY PROFESSIONAL

Em
Review №41

High

Jo
Review №42

They do not give very good plans .. good cell phones have a good signal

Information
2 Photos
42 Comments
4.1 Rating
  • Address:5342 Northfield Rd, Maple Heights, OH 44137, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0013000000H1gPcAAJ
  • Phone:+1 216-663-9800
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7:30PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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