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Metro by T-Mobile
5255 Warrensville Center Rd, Maple Heights, OH 44137, United States
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Metro by T-Mobile
Comments
Sc
Review №1

The store is very small, whe. You pull up its not easy to tell if theyre open. The employee barely opens his mouth to talk loud and clear. I had questions about a relatives phone he never touched it to see if anything could be done to get it to work since it did come on. Chances are I will try to find another location since I did learn Im eligible for an upgrade....

Db
Review №2

Henry has the best intentions he may need a course or two on people skills and maybe some help from the higher up to trickle down and upgrade his store from the bottom up and it cold be way more lucrative

Ca
Review №3

Bought a phone back at the end of February. Phone not working right since I bought it. Corona had them closed for months and now cant even use the phone. Called today and employee told me the manager and owner never comes to location so oh well.

Ay
Review №4

The lady that worked there was a very good phone salesman. Whatever question you had she would give you all your answers that you need and then some more. Plus she was just way better than other phone salesman who just didnt care, but she was vary real and upfront and gave you all the help you needed. Any time that i need to go to metro im going there. 😀😉📱

Em
Review №5

I love that store the people are nice and I always get what Im told Im getting. They go out of their way to help me every time hell out of the way to help everybody

Ve
Review №6

The gentleman there very rude and abrupt. You ask a question he replies with snide remarks that answer nothing. Tried to kill him with kindness to finish my business but he made every effort to escalate things so he would not have to help me or admit he did not know what he was doing. Watched him be rude to several people in a matter of minutes as they chose to leave on 3 different occasions...customer service is dead

Sh
Review №7

ALWAYS VERY HELPFUL HAS VERY GOOD PRICE RATE VERY RESPECTFUL SUPER NICE VERY HONEST EVERYTHING U WOULD WANT IN A COSTUMER SERVICE REPRESENTATIVE

Ry
Review №8

Been there twice to get a new phone the past year. Same guy there super helpful and professional

Mu
Review №9

Worst customer service ever, all they care about is making money they dont care about customer satisfaction or service. I wish there is 0 stars to rate this horrible place. NOT RECOMMENDED AT ALL,

Gl
Review №10

Called at 5pm on a Friday several times and no one answered...

Co
Review №11

The Guy Is Really Cool!

Sh
Review №12

Very rude guy, I went in one day cause he wasnt answering the phone and he sitter there listening to his music as I walk in still calling the store phone smh... Dont like him!!!

La
Review №13

Good place.

Da
Review №14

Customers service is good

Fe
Review №15

Neaver there to pick up

No
Review №16

Really helpful location

Ti
Review №17

Very helpful

Li
Review №18

Good service

Ma
Review №19

Excellent

Mi
Review №20

Fast

Information
4 Photos
20 Comments
3.6 Rating
  • Address:5255 Warrensville Center Rd, Maple Heights, OH 44137, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 216-518-9200
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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