Only 1 Glass auto showed up exactly on the appointment time. An Extremely professional and friendly staff member greeted me and explained the procedure. It took less then 20 minutes for the job to be completed ✅. Happily surprised for a first time costumer.
The guy that checked me in was Very professional and friendly. It’s nice to see a smiling face when you walk into a place to do business with. I got my front broken window fixed here and honestly I love the service they were very professional and quick I mean it was amazing Great work and fast work with good quality honestly I am very satisfied 😃😊
I needed a windshield replacement and my insurance agent had Only 1 Auto Glass reach out for assistance. From the moment I called, Lance was so professional, helpful, quick and provided excellent service from start to finish. They were able to get me scheduled the following day and even had someone come get my vehicle from my job as a courtesy! Adam came to pick up my vehicle right on time and brought it back repaired in less than 90 minutes. I would recommend Only 1 Auto Glass to everyone! Thanks Lance, Adam and team!
They say bad news travels fast. Unfortunately, I have been one of those people who are quick to leave a review for services I was disappointed in or services I would never buy again. However, my experience with Only 1 was nothing short of amazing. I originally scheduled to bring my car in to get my Windshield replaced but due to transportation issues I wasnt able to bring it in. I contacted Only1 through their chat feature on Google on a Saturday and to my surprise I got a response on a Sunday from Tanner. Let me remind you that they are technically closed on Sundays, however that did not prevent Tanner from responding to me and scheduling someone to come out to me to replace my Windshield the very next day. The technician that came out was so nice and I could tell that he enjoyed what he was doing. He had a big welcoming smile and expressed how he loved working mobile on such a nice sunny day. He worked quickly and was gone before I knew it. Very timely, professional, and friendly services. I definitely recommend their services and will keep them at the top of my list for future reference. Thank you Only 1 for such a stress-free experience.
Was able to come replace my window when it was convenient for me. Professional and on time. Called me before they came, was on time, and replaced my window in less than 10 minutes. Highly recommended.
Very friendly. I had my driver side window broken and they were booked up but did offer if I wanted to drive there they could do it today. I was very greatful! They were fast and fruendly. I would use them again for sure! Thank you!!😀
They were very good at communicating through the whole process. I watch Max as he removed and installed the windshield. He really knew his trade!
They called me back on a holiday weekend. They were able to get the windshield and install it by the following Wednesday. No hassle. Fantastic. Would use again.
My awesome State Farm set me up. They called me quick and got me in fast. I appreciate you. Thank you for the great service!!
Our installer was experienced, professional and thorough. Would highly recommend this company!
Great company, very prompt, great communication, windshield replaced quickly & efficiently! Highly recommend!
They gentle men were very polite and professional but I can still see the spot where the chip is in my windshield
Fast service and everyone is very kind. Would definitely recommend! And the price was about half what I would have paid elsewhere.
This process could not have been better or more smooth. The office staff was courteous, informative and friendly. AND my Tech was awesome. Incredibly nice and hardworking! Ive used Only 1 Auto Glass a few times over the past few years as needed and they are flawless every time. I HIGHLY recommend them!
Worked with Mary getting things scheduled and she was awesome. I unfortunately didnt get the technicians name as he was so quick. Great experience.
Great service comes when working to
Only 1 Auto Glass are the best.super friendly very professional and on time..thx guys..
Truly the best. They make an annoying process easy and do all the work for you. Ive had several windshields and side windows done here and they are consistently awesome.
They are a great place to go for windows they work with you and insurance company
I dont normally go out of my way to leave a review but I have to here. I have to say if you are looking to get any kind of window replacement done on your vehicle GO HERE . I had an appointment at 10:30am I like to be early so I showed up at around 1015, paid $230 for those are curious and they told me it would take a hour to do (to be COMPLETELY honest I thought okay sure a hour? Unlikely) YALL THEY FINISHED IN LESS THAN A HOUR I WALKED OUT BY 11AM !! Brand spanking new windshield Im so glad I found this buisness and should I ever be in a pickle and need replacement again you betcha Ill be coming back here. 10/10 service!!They are a covid cautious have no worries ! Good job only 1 auto glass team! 😁
They were fast and saved me money! Would recommend, much cheaper than others.
Have used this company for my past 5/6 windshields. Always on time. Always quick. Not a huge wait to get in their schedule. Most importantly, they use high quality glass with no waves in it. I’m picky and they’ve never let me down.Couldn’t recommend enough.
Awesome work. They had it done faster then I thought they would. Quoted me an hour...I literally was out in just over 30 minutes.AWESOME AWESOME front line contact and handling by Hynonnie (Nonnie) and Tyler (the tech). Will definitely be back.
Awesome guy, scared all my questions, I think his name was Scott, came to my apartments, couldnt find my keys at first, but he was patient and got the job done!
I needed both of the driver side windows replaced. They were able to do it much sooner than many others. They did a an awesome job. I would go to them again and. I recommend them to everyone I know.
Justin was great!! I missed my call and I quickly returned his phone call and he was prompt with getting back to me, very patient with me and making sure he was at the right address. He took all of 20 minutes, pretty fast!! I’m happy and he’s great!!!! 👍🏽👍🏽
Great customer service and quality work
I had two chips in the black border near the bottom of the window. I knew due to the location they would be difficult to repair well. The technician who worked on them let me know this too. But, 20 minutes later you can’t even spot the chips. Awesome awesome work. Very fairly priced. Would definitely use this company again.
Spoke with Mary in customer service. She was extremely helpful in setting up an appointment for them to take care of my windshield while I was at work.
Cassie was very helpful. I had my window sealed for the weekend by their in house staff and then they came out on Monday and did the window replacement. Professional and courteous.
Great service! I had to change my windscreen and used their service. Scheduling was easy. Good communication and fast service. The cost for the service was good as well. Overall hassle free experience!
Great customer service! Very easy to work with and process. Dropped my vehicle off, they installed OEM glass as I requested and turned the vehicle around very quickly.
Super nice people, willing to let me use a loaner car while they repaired my car. Got the car fixed the day I called in the problem.
Excellent job by Only 1 Auto Glass. My appointment was scheduled promptly and the employee helping me was very polite. I was able to bring my vehicle in and one hour later just like promised it was finished! The waiting room had wifi and a tv which helped pass the time and I was able to get some work done. They also used a nice high quality windshield from fuyao which makes many of the oem winshields on the market. Their price was half of what a larger nationwide competitor wanted. Glad I got to support such an awesome lcoal business.
My go to windshield replacement company. Would give 10 stars if I could. Have done 4 replacements for me, all timely and flawlessly. Highly recommend.
Quick, efficient, and professional service to replace broken front passenger window. Referred by our insurance agent and prices were much more reasonable than local competitors.
Great service.
Diane and Tanner have excellent customer service.
Great people. Patient, nice, down to earth, and professional. Nothing but good vibes. Had to replace my window after an ex stole it. Got there late and was still greeted without a comment about it. I recommended it to my friend.
So far so good. As long as the repairs last, we will go through them for all auto glass needs moving forward. They contacted insurance on our behalf, making the process effortless.
I had a broken wind shield. They got me in really6 quickly. They gave me a loaner, gratis.AND it is right across the street from the place that I get my colonoscopy, how convenient is that?
I shopped a lot of glass companions and read a lot of reviews. And base on pricing, reviews and the great customer service..i went with Only 1 Auto. Just got my car fixed today. So far so great!
Very nice, fast service! Very friendly accommodating staff!
Caller only 1 auto glass and they were outstanding. The recieptionest help me get my appointment all set up along with worked with my insurance company and me. On the day of the appointment the tech Kurt let me know what time he was going to be at my place of business to replace the glass and was there actually early 😁. All in all Only 1 made this process a breeze and did a great fast job on the repair
Great service!!
Recommended by my auto insurance with full coverage. They are situated in what used to be a fire station. Nice people at the door with a closed space for customers to wait in (with tea and coffee provided). They finished installing the new windshield and realigning my eyesight in my car in less than two hours. Once done, they were able to summarize how theyve tested to make sure my eyesight was working and to make sure not to wash my car for at least a day. Overall, great service and communication--was even able to sit in with a wonderful older lady and we talked about our healthcare professions, etc to pass the time. Would recommend and come back!
I work for a local insurance agency & Gavin and his team consistently provide our customers with excellent service. Weve recommended them for years & continue to do so. We know they will handle glass claims with quick turnarounds and great customer service.
Amazing people. Diane at the maplewood shop is an angel. She was with me from the very first call until I picked my car up. By far the best service Ive received in a long time.
Excellent customer care. Spoke to me at a comfortable distance. Let me know aftercare for my car. Thank you!
Tanner was great to deal with. Windshield was replaced at my work. Technician showed up on time, was quick and very pleasant
Working with their team in the office for my glass claim was super easy and the team was extremely helpful and pleasant. The staff at the shop was friendly and provided the windshield replacement quickly and efficiently.
October 19th around the VA medical center one of your workers was texting at a green light. And I honked to get them going. But he crossed the lint when they purposely cut me off almost hitting my car. I dont believe that worker/driver represents your company.
Stellar experience from start to finish. I have an older car and dont carry comprehensive anymore, so I knew Id be paying out of pocket when I needed to replace the windshield on my 2006 Hyundai Sonata LX. I price shopped and Only1Auto Glass quoted me the best price. Their customer service is excellent; when I requested a quote online, the business responded within 5 minutes. No other glass replacement service got back to me until the next day, so it was an easy choice to go with Only 1 Auto Glass. They sent me a reminder text with the address linked, so I could easily put into Google maps. Nice clean, spacious waiting room, free wireless, and just did an overall really superb job. I had some small rust near edge of windshield, which the tech installing primed and covered. I feel like I have a new car, all because of the pro job that Only 1 Auto Glass did. Thank you.
Called in a Friday morning in a jam, needed a chip repair on Borrowed car that I needed to return that morning. They got me in right away and repaired it for a good price! Diane was my representative, she understood my issue and worked with me to help get the window chip repaired fast and for a good price.
Diane was extremely efficient and helpful over the phone. Adam, the technician, got here early on the day it was scheduled and was extremely professional and efficient. Great experience. Took a little of the sting out of a stressful situation.
Working with their team in the office for my glass claim was super easy and the team was extremely helpful and pleasant. The staff at the shop was friendly and provided the windshield replacement quickly and efficiently.
I had my windshield replaced by them over a year ago and some caulking came loose recently. They promptly came out and fixed it with kindness and efficiency. The lady I talked to on the phone about the issue was polite and extremely helpful. Highly recommend them!
Great price and install.
Rear windshield got obliterated around 9am, called all over the place and no one could do anything until the next day until I called Only 1 Auto Glass. They said they could squeeze me in if I was able to bring the vehicle to the shop. They let me use a loaner vehicle to get back home, but it only took them 1.5 hours to finish! The service was stellar from start to finish. They did an amazing job and I couldnt be happier. Thank you!
Wow-great service! Excellent customer service with high quality work and quick turnaround.
These guys were great. They called me less than 10min after I put in a claim through my insurance. They worked around my schedule and sorted the work out in under an hour. Max was my technician. He was very knowledgable and did great work. Would definitely recommend and use them again
The guy came to our house to replace the windshield on my van. He was very courteous and friendly. The windshield looks great and he even took my state and county park stickers off my old windshield and put them on the new one for me.
Great company to work with. As an insurance agent its nice having a company I trust to take care of my customers.
Great service by Tony and the team at Only 1 Auto Glass recently. Needed a new windshield on an older Saturn. Got three estimates and Only 1 came in lowest, was able to do the work first, came to us, and very professional throughout. Really easy transaction, one phone call, one email, and one visit, that was it. Would recommend them to anyone. Thanks Only 1!!
Fixed my windshield on my Jeep Wrangler when I had a chip. Able to get the glass with the jeep decals and no problems working with my car insurance. Came to my house and fixed it quickly and with care. Service tech was very friendly and explained everything well. I will use them in the future and recommend them highly.
Replaced our windshield. They were nice and the price was good. Too a little longer than expected, but not much. Would definitely go again and recommend to others.
Only 1 Auto Glass did a great job replacing my windshield in my 2018 Tahoe. The tech came to the house and explained the process with newer vehicles and the need to have a calibration done after install for the lane sensor and rain sensor. All went well! Very professional and friendly.
Prompt, professional and courteous! Had my windshield replaced and it looks great! Kurt did a great job and will recommend this shop in the future. The appointment line is very friendly and helpful, too!
Good place. Had Mopar replacement for my ram 1500 windshield. Five stars!
Charlie was great. Great service and quality work.
So let me start off by saying that I had an absolutely phenomenal experience with Only 1 Auto glass! My windshield had a huge crack in it for quite awhile due to the cold weather. I had a very high deductible to meet for relplacing it with my insurance company. I had gotten a quote from another company upwards of $450 so I gave up and decided to wait it out until I could afford that.Luckily, my insurance agent put me in touch with Only 1 and the dispatcher was able to set me up with an appointment quickly and at my convenience, for a much lower price!The technician, Adam B, who came out to my work place was efficient, professional and very pleasant! He called me when he was on his way and installed the new windsheild in a matter of minutes and I didnt even have to leave my desk! Plus, I LOVE that their windshield came with a lifetime warranty!All around they are a WONDERFUL company to work with and I will certainly be recommending them to anyone in need of auto glass service!Thanks again Adam!!
Handled everything from the start. Installer showed up when they said he would. Great installation. Very quick and professional. No worries.
You guys are awesome!
It was great that they were able to come out to my job and replace my windshield...However they failed to tell me that the windshield I was getting wasnt the same as my current one, and did absolutely nothing to remedy the situation.
After having 3 of my car windows smashed I was referred here by my insurance agency.I was contacted by Only 1 relatively quickly and was told that I would have to wait for a while because they had to special order the windows. This was not a huge problem because they came out and crash wrapped the window that had been broken all the way in.They did come out to fix the window the next week, however, there were glass shards all over the inside of my car and I found them in my car interior and garage floor for maybe 2 weeks afterward, after cleaning them up each time. I was just going to let this fact go, even though it was inconvenient, but then things got worse.Approximately 2-3 weeks later, while on a weekend trip to Milwaukee, I had some friends in the back seat, which is abnormal (usually it is just my wife and I that ride in the car, so that window is rarely used). It was hot so my friend went to roll the window down and upon doing so, it fell into the door and stayed down. The window had not been used up until this point. We tried contacting window places all over MKE but it was the weekend so we had to just take everything out of the car, tape up the window, and hope for the best.When we got home, my wife contacted Only 1 about the window. They came out and looked at it. They taped it up and told her that they would contact her. She did not hear back so she called and was told it wasnt their fault. I contacted our insurance agent who had little to no sympathy and told me that we couldnt prove that it was a bad repair that caused this.The repair cost me $580. I kept the broken window regulator which had obvious damage.All I am saying is: the window worked before the smashing and Only 1 made the repair, and fell in and did not work after the repair was made. Coincidence?I definitely cannot recommend Only 1 Auto Glass for repair work.
Hard to find good employees with a good attitude. These guys were very professional.
I personally work here and I can say the techs are great and we will make sure to give our best.
Came out on time. About 30 minutes to replace LARGE windshield on Toyota Tundra. o car wash for 24 hours, other than that, truck is ready to go. Nice guy.
Very efficient, knowledgeable and polite. Did a great job. Our insurance company recommended them. Would recommend as well.
Very prompt and easy to work with. They did a great job installing my windshield. Would recommend!
Only1 is small enough that you interact with the owner and his staff, but big enough to give you the best service and price. They truly care about quality and service. I try to get my customers to use Only1 Auto Glass because I know they will be happy with the results.Will Anderson
Needed a windshield replaced. They showed up with two guys and a new windshield. It was raining very hard but that didn’t stop the guys from replacing windshield in my garage. Thanks for all your hard work.
Very professional staff. I was in and out in minutes for a windshield repair. I highly recommend this place.
Quick and the most affordable glass replacement ever for someone that doesnt have glass coverage. They did a fantastic job
This company has provided service to our company, Craftmasters Remodeling, several times. They have always been very prompt, courteous and friendly and priced right. I would highly recommend them.
Nice job
Great service! New glass looks great.
Excellent customer service, in and out in 1 hour
They showed up earlier than promised (with a phone call), and were done in 20 minutes with a two man team. Very nice, professional installers. Super happy with the results.
Windshield had a long crack in it due to the cold weather. They called a few places and were able to find the correct fit for my car. Got it fixed in as little as 1 hr.
Someone broke a window on my car so I called, got a quote - that ended up being accurate-, they fit me in same day, completed the project in about an hour, and vacuumed out the broken glass I missed. Everyone was very friendly!
I have had Only 1 replace windshields in two of my company vehicles. They are the best to work with. Clear communication throughout the process and very professional employees. I will definitely recommend them when someone I know is in need of auto glass.
Super fast! I was in and out in 45 mins. Complimentary drinks and TV in the waiting room. Plus, they actually did a great job! Super happy. Thanks Only 1.
Called to set an appointment, was told a price and was honored by the price quote. Took an hour like they said. They even vacuumed up the broken pieces of glass.
After having troubl finding the right auto glass place who could do my back window within the price range and time limitations I required, I came upon ONLT 1 AUTO GLASS. Went here, wait was reasonable, and they did great work. Now seeking another window fix this place was the first place brought to mind. I would totally recommend them.
Friendly and efficient. Windshield replacement looks perfect.
Everything was easy, fast, friendly and well done from making the appointment to arranging service at my place of work with the techs. They even have an arrangement with my insurance company to direct bill. I recommend Only 1 Auto Glass.
Excellent service
Used them today to replace a windshield. Kevin does an amazing job and it didn’t take him long as he’s some where around 35,000 windshield replacement in his career! Hire them is my recommendation