I had a warranty concern with my 2020 Rogue. Alexis was the representative that help me and I have to say she was very professional, friendly and a pleasure to work with. It was a great experience. I highly recommend.
The service was really good. They were very friendly and helpful. A lot of good workstations to go and do things that you need to do. It wasnt overly busy and the estimate was spot on.
I drove up here this weekend from Denver, Colorado. While here my son who happens to be a certified mechanic replaced my rear air shocks not knowing at the time that his scanner would not work. Spent Sunday making calls and reading forums online and discovered that it has to be this specific scanner that only Nissan dealerships have, at least that I have found. Called Kline Nissan’s service department this morning and spoke to Tristan. Explained to him my situation and that I named to be on the road today so that I can be to work in the morning. Tristan was over the top sympathetic and polite. At no point in the conversation did I feel like I was being treated like I didn’t know what I was speaking about. Which I get when I called a few shops in the area. I brought my truck in and met him in person and I really felt that he was genuine. He explained everything and was so understanding of my need to be on the road.I would definitely recommend this service dept to anyone I know here who has a Nissan. Again, Tristan made me feel comfortable and his customer service skills are the best!!
Been waiting for 2 tires since 7/12/21, was suppose bring my car in today (7/15/21) at 10am and the dealership still doesnt have my tires. Im on my 4th car that I have leased from Nissan but their service department has me thinking that the next car I lease wont be a Nissan.
Had a urgent need for service, worked me in, with no notice. Solid CS.
Nice place fast service
Great service
Good