I was towing my travel trailer along the 20W highway. My lites were not working on my camper. I pulled over and called James - the owner. He was professional, helpful and willing to see me right away. I was able to get in right away. They fixed my lites and my jack on my camper. They were excellent, treated me with respect and did a great job. They didnt take advantage of my situation by overcharging me. Their repair bill was very reasonable. I highly recommend this business.

I was looking for someone reliable to service my vehicle. My sister has used J&L Automotive and she suggested I give them a chance to service my vehicle so I did. They kept my vehicle for the day and did a complete check-up on everything. They did tune up replaced the drive belt and checked all fluids, filters and coolant and added what was necessary. The owner, James was very pleasant and called me with estimates before doing any of the work. Prices were good and everyone there was very friendly and helpful. I will definitely use them again for service on my vehicle. I had previously read an article in Marshall News Messenger about J&L Automotive and they definitely lived up to the write up. I would highly recommend them to anyone.

My work crew burned out a clutch (but they didnt know it at the time) in a 1-ton truck while loading a boat on the Sabine River. They couldnt get the truck into gear. Had to abandon the truck at the boat ramp. I called J&L Automotive. They drove to the boat ramp later that night. Able to get it into gear and drive back to the shop. Had it running in a few days. Opened his shop on Sunday for us to pick up. Excellent work and service. Great price for a clutch job. Went above and beyond for folks from out of town. Highly recommend to others.

Our car was having starting problems after filling up with gas. They were straight up and honest with me over the phone as to when they would be able to get to it. We dropped it off when they said to and they had it fixed the same day. When I dropped it off the mechanic talked to me and almost knew immediately what he thought the problem was. They even offered me a ride although I didnt need one. Very friendly, honest, and knowledgeable staff. Price was very reasonable too. Best garage Ive ever used and Ive tried places all over Shreveport/Bossier. Will definitely use them for any future car issues.

I called about my daughters car they were full for the day but knew how important it was for her since she uses car for college so he fit us in and fixed what noone else was able to within a couple of hours.. also had her oil changed.. awesome professional service and will be our family mechanic from now own.

This is the best car repair experience both my husband and I have ever had. They told us when theyd have time to get to the repair, so we dropped off the car the day they said to. A couple hours later it was repaired.They have a knowledgeable mechanic that repaired my car quickly.

They did a great job and presented all the facts before making repairs. Good value

Had an awesome experience with J&L great people and great service. They fixed what was wrong with my car and completed it the same day. I would highly recommend them to anyone. Their prices was reasonable as well

This was my first visit to the shop...I was visiting a family member who was having car trouble. I came from Dallas to assist with the car repair..When I reached J&L Automotive, I was met with a courteous attitude, and overall professional attitude. The root cause of our problem was diagnosed and we discussed the cost for repairs...The car was satisfactorily fixed and we were pleased with the service given..The company even did a follow up to ensure everything was still good..Highly recommend this shop to anyone needing car repairs..

Great shop to have repairs done. Owner is upfront and honest. Prices are very reasonable and fair. I like the fact that that he is long established and not a fly by night shop who is just in it to see how much he can make off of you. The owner stands behind his work...I respect that. The only down side is that the shop is always extremely busy....which means alot of people trust to use the shop and down side is you may not get in and out the same day on some repairs.As for myself and my family, we will not be using anyone else.

James did a wonderful job on my Lexus Es 350. I was driving back from Shreveport Texas and my car suddenly stopped working. I am from the Dallas area and did not know any mechanic around. I was towed to the nearest automotive shop but since it was Saturday no one was there. I called a number that he had available and he picked up promptly and told me not to worry and said where I can leave my car and he would look at it on Monday. He returned my calls and gave me the bad news that I needed a new engine. I told him I am not sure about replacing it but he gave me assurances and after reading all the reviews about his business I felt much more comfortable about it. He worked with me on pricing and also got me the best warranty possible. He kept me up to date on things and has been over a month and he has been checking in with me via text to make sure nothing is wrong. I really appreciate that and how much he cares about his work. Though I live over 2 hours away, I would recommend J&L automotive to anyone who needs an expert car service and friendly atmosphere!

Excellent service! Repaired my ac in one day. My family and I have used this shop for years with excellent results. Highly recommended.

Friendly staff, competitive prices and good service. Ive had two of my cars and Diesel tractor serviced at J&L Automotive. When I need service, auto or tractor, J&L Automotive is my to go place.

My repair was done earlier than promised and I could not have been happier with the job performed. The price was reasonable. Based on my experience here, I would recommend without reservation for any auto repair.

James Lester and his guys are hands down the best around. He was super quick with turn around time. He didn’t make fun of my imitation of the noise car was making either. Lol. He will always be my first choice for any repair to any vehicle I own. Prices are super fair.

My front axils had to be replaced. James was wonderful & had me back on the road that evening. I appreciate his honesty & good heart 🙏🏼 I felt like he understood me & my situation (very recently widowed). I was treated like family. Both his daughter & another lady employee were kind, helpful and they too were treated me with utmost respect. I will use James’ garage again, no doubt, I’m hoping it won’t be soon. ✔️

James has been my mechanic for many many years because I trust him implicitly. Hes as good as his word! His quality of workmanship has always been top notch and completed when he said it would. Plus he is reasonable with his prices. I highly endorse him. You wont be disappointed to aquire his services.

I took my 1987 Jeep Cherokee to J&L Automotive to have my power steering replaced. I didn’t have to wait long to get it repaired. When they took the defective pump off, they also replaced a pressure hose and tightened the steering box to take the slack out. I was very pleased with the work they did and my Jeep handled better than ever. The price was very fair and I will most certainly use J&L again for future automotive repairs for all my vehicles. Thanks J&L for a job well done!Mark Crenshaw

Very good at communicating. With great hospitality

I had a road trip incident just south of Marshall when I ran over some dangerous and unexpected debris .... it really scared me and my car didnt seem right. J&L, although completely backed up with work, stopped, put my car up on the rack, and looked over my damages. They diagnosed the immediate problem and referred me to a tire dealership around the corner. I was on my way, without charge! Their care, compassion, and professionalism was beyond compare! Thanks J&L!

Above and beyond. My sons car broke down on the way to New Orleans from Dallas on a Sunday afternoon. The alternator belt broke on the highway, and he was stranded. We called for a tow and took his car to J&L. I called J&L on the off chance someone would be there on a Sunday. No one was of course, but I left a message, and James called me back immediately offering to pick my son up in case he wasnt in a safe location. James repaired the car and had my son back on his way to New Orleans on Tuesday morning. I cannot recommend J&L and James enough. Every part of the repair was explained and done in a timely manner. James then called some time later to check and make sure that everything was still running well. I highly recommend J&L.

Honest and straightforward. Willing to work with customers. No hidden costs or fees.

In my opinion, the best place to get your vehicle worked on. Extremely friendly, very fair on price and work is done in a timely manner. Will definitely go back!!!

J&L Automotive did an awesome job repairing my vehicle as well as dealing with my insurance company. Very knowledgeable and professional. Highly recommend!

I highly recommend James and J & L Automotive. They fixed my car that had a very difficult to diagnose technical problem when other places would have given up. In the end, they got me running better than before and put a lot more hours into my car than expected but still stayed true to the original estimate.

Great customer service. Got the job done in a timely manner. And all for a great price. They even called me a couple days later to make sure i was satisfied with the work. Definitely recommend bringing your vehicle to J&L for any mechanical needs!

My daughter is a college student in Marshall, TX. We live 2 hours away and was unable to address a recent car issue. I called J&L Automotive and explained my situation to James. Once the problem was diagnosed he contacted me with pricing and approval. Her car is running fine several weeks later and James has also reached out to me to check on it’s condition. Highly recommend.

The service was excellent that was provided. The staff was very friendly and helpful. The repairs and cost were performed in a very timely manner at a very fair price. I would recommend this repair facility to everyone needing vehicle repairs. They will be my go to facility for all my vehicle repair needs.Thanks everyone

Great service. Were friendly and professional. Offered and gave me a ride to work when I had to leave my car for the day.

Service is excellent and in a timely manner...best place in Marshall to bring your Corvette ..Roger a macanic there is one of the best Corvette macanics in this part of the country...

We took our RV there for replacement of the chassis air conditioner System in addition we also had motor tune up, oil change James was great and and the amount charged was very good.J&L is my go to place for both my cars and Motor home

They were very friendly and made you feel welcome also explain their process of checking your vehicle before they even start working on it letting you know what needs to be fix before they even start to give you the choice to fix it are not..I was very pleased with J&L Automotive and will do business with them in the future

Well, I have used them since I moved here from Fort Worth. James hires great people uses only the highest quality parts and tries to keep customer costs down. He is very honest when assessing a problem.The individuals he hire are true mechanics and not just part changers. Consequently, On all 4 of our family vehicles never once in 6 years have I ever had to return a vehicle for the same problem. They are very thorough and precise.

Ive been several times to this establishment. Years ago, I took my truck to him for a transmission rebuild. Excellent job then. Most recently, took my car in to get new brake pads put on my back tires. Excellent pricing and took less time than I was quoted. Ive lived in Fort Worth for 3+ years, I dont trust anybody out that way with my car, I dont mind the drive back to East Tx to get things done at J & L Automotive.

I first went to J&L Automotive when they were recommended after two other mechanics couldnt figure out what was wrong with my old RX Lexus. The mechanics at J&L diagnosed and fixed it, so naturally thats where I go now whenever my car has an issue just needs an oil change. Theyre trustworthy, competent, and reliable.

If you want your car done right, on time and with great customer service this is the place. You pay for great service. I take my vehicle nowhere else but to J&L because I trust them and they always get the job done. Thank you.

My car broke down on the way up from Houston to St. Louis and I was a little nervous not knowing anyone in Marshall, TX. I was helped immensely by locals that highly recommended J&L. James met me at the shop after regular business hours and made sure my car was safely parked inside. He fixed the problem quickly the next day so I could be on my way. Very fair and honest. I would not hesitate to call them if one should brake down or need any work. on their car. Many thanks James!

We had 1 bad experience, but that has been remedied and would recommend them now. We have had other issues with our car taken care of promptly and at a decent price.

If you’re a fan of car troubles & check engine lights, try to time it on a road trip like we did. Limited cell phone service keeps the suspense rolling! All jokes aside, we couldn’t have been in better hands. We called just before closing, they waited for us to limp in off the highway gave us our results and had us on the road the next morning. So thankful for the J&L team I recommend them to anyone with car service needs.

Very great place they did a really good job on my sons vehicle and they are very nice people

Great people to do business with ! James and his office staff as well as all his technicians are friendly, well informed and very professional in their work ethics and standards . I definitely recommend this business to anyone seeking auto repair .

I have used their services on several occasions for auto and truck repairs. They quickly diagnosed and made efficient repairs on time with reasonable pricing. I can highly recommend them to anyone in need of automotive work.

Very nice. I had a transmission cable snap and they helped me get it back running in time to make it home on my week off on late notice.

Mechanically, they seem to do a good job, except for simple things, like putting wipers on the right way. Could do a much better job communicating with customers when there are changes or delays. Want better customer service- thats one way to improve.

I just cant say enough. Probably the best auto repair experience that I have ever had. These folks are friendly and professional. Their services are very fairly priced! I highly recommend J&L Automotive!

Love this place and the people who work there, Ill be back!

James and his crew are great .They got my car and truck back working great and only took a day . They are the only ones in town I will let work on my vehicles.

I have been using J & L Auto for two years for my auto care and James has always gone above and beyond to help me. He has towed my car from many locations and has come very quickly and has taken great care of my car. He has worked with me for the last 2 years to find the elusive intermitent problem with my car. I am on a fixed income and James has always been reasonable with his charges/prices. I give James 5 stars for his knowledge, skill and kindness.

James and his wife are the most genuine people youll ever meet. I had a truck go down in Marshall last week. J&L were highly recommended by Google, so I gave them a shot. It was near closing time, and wouldve been easy to turn me away, but James went to work. He arrived on scene, arranged a wrecker, and stayed with my driver until I arrived. He even offered to help with our load, but we were able to get it resolved. In todays world, it truly is a blessing to meet good folks like James and his wife. Not only that, it was highly apparent that James possesses all the attributes associated with a strong servant leader. He is trustworthy, knowledgeable, and genuinely wants to help with your situation. We are truly blessed to have met James and his wife, and we will be using them for all our diesel work in the future.

The door handle both interior and exterior fell off on our kia. They were able to fix them quick and get our car back quick its like new. Wont take our vehicles anywhere else but here now- Randy Dalme

Had an idler pulley seize up on me a few miles from this repair shop which, of course, shredded the serpentine belt. Another mechanic shop would probably of taken advantage of my situation being so far from home and stuck. James Lester is the real deal. My truck was quickly diagnosed, parts sent for, and was back on the road in under an hour.They fixed exactly what was wrong and charged me the right amount of labor. Total bill... less than $150. Everyone at the repair shop was professional, kind and courteous. I wish I lived closer. J&L Automotive would be my go-to for anything auto related. If you are in the neighborhood or live near there you will not be able to find a more trustworthy, professional business.

Great customer service before, during, and after the work was completed. I highly recommend J & L!!

Mr James thank you so much for everything you done for me you will most definitely get my business again.

I have used this place for a few years. They always do a great job and get you out in a great time. I had a 2009 Jeep Grand Cherokee they use to work on and now a 2011. Love, love love this place. I live an hour away now and drove a whole hour just to use them. They take great care of you and give you very reasonable prices. This is my place to go to when my cars need fixed or even some maintenance. I can’t Thank them enough for the work they do!!!

Excellent work; knowledgeable and pleasant staff! Definitely recommend.

Looked over my records and let me know what I didnt need done and recommended what I actually needed. Back to 100% Ill be back for all my Subie, Jeep and Ford maintenance and repairs!

Work was done timely and correctly. Price was fair! Great people.

Very timely! Got me in on shirt notice and fixed replaced my water pump for less than his competitor. Friendly service!

Loves what God has blessed him with... Enjoys what hes doing and he shares the Love of Jesus

We have taken in all of our vehicles at some point in time to J&L. They are honest and are quick to take care of you, despite being consistently busy. The owner is friendly and understanding of each individual’s personal situations. He has even taken me to and from work without charge while my car was being repaired there. Note—I live/work in town but regardless, the gesture was immensely kind and you can’t find that most anywhere else. I recommend everyone in the area to go to J&L Automotive for any and all work you need done.

Brought my vehicle in here as the last place kept overcharging me and the problems kept reappearing and not being fully addressed. i got a decent deal here and my car is working optimally finally.

I only trust James with my automobiles. He has always done incredible work at reasonable prices and the team knows more about engines than I would ever care to study. Long story short, take it to j&l and dont worry any more. They can fix it.

I have a 2013 Dodge Ram 3500. I had to take my truck to the Marshall Dodge Dealership for 2 safety recalls and a check engine light. When all was said and done, the dealership wanted to charge me almost $9,000 to replace the turbo and a laundry list of other items. They also informed me this was just the start because once the turbo was replaced they would check the rest of the vehicle out and it could cost up to $6,000 more depending on what they found. I searched the internet for automotive repair in Marshall, TX and discovered J & L Automotive with great reviews. J & L was able to replace the turbo, complete all of the required system cleanings, change the oil, change the fuel filters and service the transmission for just over $4,000. J & L lived up to their reviews and they have become my new auto repair shop. J & L is very friendly, trustworthy and will walk you through your auto repair step by step. They even called me three days after the repair just to check on how the vehicle was doing. GREAT PEOPLE and SERVICE.

My boyfriend and his mom were stuck in Marshall and J & L fixed the issue on the same day. Pricing was reasonable, they are good people. I would recommend them.

Great service. Great people. Super polite and professional and cost-friendly. I’ll be coming back!

My insurance company dispatched J&L to get me out of a ditch tonight. They are so awesome. They are very courteous, kind, professional. Thanks so much!

The great almost perfect experience here, great low and reasonable price. Did I mention quick and excellent service? I will now make this place of business my go-to for all of Khloe(my car) needs from here on. This place here is a go-to for all car needs.

Excellent service, quick turn around, fixed the first time at a reasonable price.

Went in not knowing what was really going on with my truck. James took control and informed about some things just by listening to my truck. He was 100% on point with his diagnosis. The other place suggested new engine for $3000. James said lemme look at it. He fixed the simple problem for a total of $350. they will always have my service. Customer service was great. Greeted as soon as I walked in.

It is with confidence I recommend J & L they work with a Golden Rule style!

My insurance company dispatched these guys to tow my car home. They were quick, friendly and professional. Even had a place for a baby car seat!! 10/10 would recommend for any services.

They are a for real help you out kind of auto shop!! As someone who is clueless when it comes to a vehicle, its the place to go! The owner is honest and absolutely cares about his costumers! The mechanics are highly skilled and knowledgeable. They let you know the problem, tell you what may have caused it, and take care of it in a timely manner. Thank you J&L Auto for the best experience when my car is acting out!

I am very pleased with the service from these guys!

Our daughter broke down on the highway, she tried calling Triple AAA and they were not helpful, she called J&L and they came out, towed her in, fixed her vehicle, treated her like family, and sent her on her way. What could have been hugely stressful and costly was neither, James treated my daughter as he would want one of his children treated. If you like honesty, integrity and being treated fairly please give J&L your business.Signed; Thankful parents.

Great work, kind people and very cost effective! Only people I use for my auto repair needs!

I had a long haul trip planned and my car suffered a major breakdown. They were able to fix everything, including a couple of other unplanned issues, in only a day. They stayed past closing to ensure my car was safe and ready for a long trip! They gave me a fair price and were extremely kind. The best absolute best experience Ive had with mechanics.

I had a very unpleasant experience with another mechanic. Then I discovered J and L automotive and took my car in to have repairs made. James and his crew fixed my car with no problems at a reasonable cost. So I have been using them for over a year now. My truck had some issues and James and his crew worked to resolve my issues without added expense until the issue was resolved. I would recommend J and L automotive to anyone who needs their car serviced. James and his crew are very pleasant honest and hard working individuals they will not stop until their customer is satisfied.

Absolute Crooks.

James and his guys are pros. Excellent service and no BS.

I have been using J & L for vehicle repair work on all my vehicles for more than 10 years. I think they are top of the line. Always explain work that needs to be done. They have never charged more than they quoted for a job and sometimes have found a way to get it done for less. Recently, when a warranted part failed they re-did all the work at no charge. They have gone the extra mile to help me many times. I have recommended them to friends who thanked me for it. And over the years I have noticed, they have many loyal repeat customers. That tells me a lot. You can 100 % depend on James, Tony, and the entire crew.

James is awesome ! My husband broke down in his van on his way to Colorado, they answered his call on a Sunday. I arrived on Monday night and was able to drive the van back to Mobile Al. on Tues. James even said he would come tow me if I broke down again. Wonderful people.

We were on a road trip and our maintenance light came on and had funny smells coming from our SUV. Did some online searching. J&L was close by. When we pulled into their yard, they came right over. Quickly diagnosed the problem and said they could get us back on the road. We walked to the nearby donut shop for a bite, while they fixed us up. A little over an hour later, we were back on road. Very responsive, quick service, very personable. Highly recommend.

Everyone makes mistakes, even in companies as highly recommended as J and L Automotive. When the mistake causes a customer problems, the character of the person running the business is revealed. From personal experience, I can tell you that James is a man of integrity. You can trust this company with your car.

They did very good work. Very please.

Took car ac repair. Quick friendly and good prices

These people are my absolute go to mechanic shop! The staff is friendly, the service is great and the prices are very fair. They treat their customers like family and go above and beyond to get you back on the road safely! I would recommend them to any and everyone!

The owner of this place is a great man. His staff was honest and compassionate. I had told them to give the car whatever it needs and they were honest enough to tell me what it didnt need. They could have said it needed a lot of things and charged me but they didnt. They were honest that is hard to come by these days. Thank you again for all you gentlemen did.

J&L has been fixing my car since the first time my very first car had problems. I have recieved the best quality care from day one. James is honest and fair priced. He backs his service by a 12 month 12,000 mile warranty. He is doing a complete overhaul on one of my vehicles at this moment and I could not be more satisfied with the care that has been put into the job. I recommend this shop to anyone looking for quality service and honest mechanic work.

Absolutely amazing and well informed service.

Always excellent and honest service!I will not go anywhere else.

These guys are awesome!!! Had a wire melting on my alternator called them and they sent a tow truck. Needless to say I was in Longview at my moms. The driver and a friend who came to give me a ride home fixed the wire issue. No charge!!! Not too many business treat their customers like that. Thank you guys and I will be seeing u soon. Have a few more things I want fixed on my truck!! IfUpdate!!! Had to give these guys 5 Star. Thank you all for getting my front end done and working with my insurance company. You guys are awesome and am glad I have a reputable business to work on my beast....🤣🤣.

On Good Friday I was travelling back to Louisiana from a day trip in Longview. Something with my tire was getting worse and worse and I knew I was going to have to stop and have it looked at. They stayed late on a holiday weekend to wait for me to arrive (my husband called ahead for me) and were SO thorough, nice, and professional. The pricing was good and I was able to get home safely to my family.

I have had James do work on my vehicles for years. Hes always been honest to me and done a quick and painless job. Hes helped out when making payments wasnt easy, been encouraging to me in my personal life and always greeted me by my name.He recently drove 40 miles after closing the shop to pick me up when stranded and personally delivered me to my home. Thankful for honest mechanics who do quality work. I dont believe youll find a better mechanic in Marshall.

So impressed with all the guys here and their integrity. My sons power steering went out on the way to Texas A & M Texarkana. These guys pulled his car right in, fixed the problem and got him back on the road for almost nothing. So grateful for helpful, honest people!

I had the best experience with J&L. I was from out of town and stuck. They towed my vehicle to their shop and fixed it while i waited, and did not charge me an arm and a leg. They even invited me into their prayer time, which i found amazing. I would definatly recommend J&L to anyone who asks me. Thank you guys.

I was in dire straits and the person I called became my Angel. A Friday, at closing time, and Im stranded. Called J&L automotive and without even blinking and eye they were there for me. I trust them for their honesty and they care about the customer . I will forever take my vehicle to only them.

I am not from this area I drove in from North of Dallas to pick up a dog from someone., My AC went out in the truck. I called to see if they could help me, so the dog didn’t have to ride 4 hours back. They not only got my truck back on the road with AC, they made sure we were comfortable and the dog was taken care of while there. Every customer that came in, they were very helpful for them, as well! I HIGHLY RECOMMEND THEM to anyone in this Area. Very nice, Friendly, and helpful service! THANK YOU!

Our motorhome broke down on I20 near Marshall, TX and, fortunately for us, our Good Sams Emergency Roadside Service hooked us up with J and L Automotive. James and his crew repaired our RV at a very fair price and even picked us up at the hotel after repairs were done. Thank you so much!!

Wonderful experience! They saved my day. I was traveling back home from Georgia, and my drive belt busted on I-20. On Good Friday they were one of the only places open, thank God. Very friendly staff and in less than an hour my belt arrived and was on my way to Killeen, TX. Thank you J&L! I made it safely.

Out of town. I had to have a new fuel pump replaced. James and his crew had my car towed, fuel pump replaced and I was in and out in under 3 hours. Great job!!