Good mechanics. They dont try to drag you over the coals. Nice guys

Lived in the same area for 22 years and never knew they were down the road. Very helpful getting our car back on the road the most thrifty way possible! Very friendly and we will be back.

Good people and products. Had a trailor hitch installed.

I would never take a vehicle here again after they charged my wife 123.00 to change a head light bulb in a chevy tahoe what a shame they charged her for an hour of labor and I have changed these bulbs on her vehicle it does not take an hour I dont care what there computer calls for to change it

Great place for good tires! The workers are great and have an upbeat attitude. The only problem is that they always seems short staff. I was on hold for almost an hour for new tires. Overall I still like the place

Have been going there for over 30 years. They have always taken good care of us and I feel like they are honest. The other day my battery light came on, and they told me to come in right away and turn every electrical thing off I can, because my alternator is probably bad, if I turn the ignition off I may not be able to start and it may stall on my way there. They got it in right away and had it ready the next day.

We had brakes put on and they seem to be doing alright. Price was competitive to other comparable places and they noticeably wiped down the driver seat after completion of the job. (Anti-Covid, pro-safety.) The owner is really nice and tried his best to work us in. It was also done in a very timely manner.

We drove from Wyoming to Missouri for our sons graduation. We needed a tire, and fast j order to make it back without the old one blowing on the highway. The guys here got my tire from the warehouse and had the car in the shop within an hour or so! So very helpful . And made us comfortable as possible while we waited. Highly recommended for anyone wanting nice, good old fashion, professional fast nice service!

Took care of the problem i had, they were busy so i waited alittle longer. But no issues

These guys are always friendly and do a great job.

Northwest Tire & Auto does great work and very reasonable prices! I would highly recommend calling David to give you a quote. You wont regret it!

Had to replace side mirror, quick, less than quote great service. Been going here over 15 years and never disappoint

Great people, very reliable

Excellent customer service! Staff is very professional.

The only place we go for or trailer tires & trailer accessories. Fair prices & great service!

I’ve been patronizing this company for years since they had a location on W. Florissant and I am happy with the service provided to my vehicle. Today, I was referred to as ‘girl’ several times even after the conversation included the year I was born, which further proved that I was not a girl, but a 38 year old Black woman who should be referred to as ma’am same as anyone else. My cash was also placed on the counter next to my waiting hand after they received my cash directly in their hand.

Great place to have work done on your cars.

Got my car done quickly and fairly, and explained exactly what was wrong! This was my first time using this business and they can count on me to come back! Thank you!

Good service, honest, friendly. Do Recommend!

Id give a zero if I could. My wife got a flat right on the corner of their location. She went in to see if she could get a replacement. They turned her away because it was 5 and they close at 530. Told her to call someone to put a donut on because they didnt have anyone to help. I had to leave my 11Yr old with my 6 month old so I could change the tire. Once done I was leaving and seen a mechanic twirling his keys in the bay door. Great service 👍 thanks for leaving us hanging. So much for a shop that cares about its community.

Great service. Honest repair shop

Quick and efficient. Ive never had a surprise or attempt to upsell here. I appreciate that from the businesses I choose to use. Keeps me coming back.

Best price, best service, and a very professional place to do business. Always a pleasure!!

My wife needed a battery for her vehicle they were convenient and reasonable in price nice people If in need I would use them again

Terrible experience with them on the phone to try and make an appointment. Guy basically hung up on me. Do not use the shop for repairs!!! Very unprofessional.

Great service. Pleasant service personnel.

Great shop! Top-notch service, extremely knowledgeable and friendly team, realistic pricing, and reliable! Superlative!!

LOVE these guys! Not only is the staff super friendly, but they are no-nonsense mechanics who will be completely honest about your scenario and wont try to sell you anything you dont need, and theyll even tell you how you can save some money! Ive been going there for a year and every experience Ive had has been A++. So glad to finally have a trusted mechanic again!

Had my car repaired very fast! I am now going to be a loyal customer of this store and cannot wait to recommend it to friends and family in need of a great tire shop.

Always great service, friendly and professional staff. I cant doubt them!

Ive always liked WC, better than Crys6in the south and so on......best late food ever!

Service is good.. Friendly people..

We LOVE these guys! They are quick, honest and very personable! We had new tires, and one was showing the wire. They ordered it, had it the next day and on in less than an hour. They are always up front and my kids love going there! I highly recommend them!

They fit us in as soon as possible, they are open and honest about whether they can fix something or whether we NEED to fix an item now. It’s a relief to know your money won’t just be taken for no reason. Everyone there is nice and helpful.

Great service! They got what I needed super fast. The class E tires I use can be hard to find but not here. They also have a great array of quality accessories. Ver happy customer

Fast, friendly service.

Good shop with good reputation. Takes care of customers. Worked hard to get warranty applied to bill. I would strongly suggest using this business for your vehicle and trailoring needs.

I would trust these guys with any car youve got! Ive been coming to them for years with foreign and domestics. They are always fair and offer competitive prices. Wouldnt go anywhere else! Joe and Russ are always fun to talk to too!

Replaced wrong part (400 bucks)after failing to zero in on issue. I took my car in after it was idling very rough and starting dying when stopped. The scan showed a misfire in cylinder 2. They told me it was due to the PCV valve and I agreed for it to be replaced. Obviously it didnt fix the problem and they told me I should just take it to the dealer. I did and the dealer told me that all of my issues were due to a bad injector. They replaced it and everything is now fine. However I am out the 400 as I didnt even need the PCV valve replaced. Which added substantially to the end cost of repairing my car. I have been a LONG TERM customer and take both of my vehicles to Northwest. I also have highly recommended them to everyone I know. I warned my friends of this situation as I wouldve felt bad if they ran into something similar. I am pretty upset not only at losing 400 bucks but also because it was my go to shop. Now I have to find a new one. =(

Always great service.

Great service

Initially I was happy with the tires, but then I noticed cracks in the sidewalls so I took them back to Northwest Tire who I bought them from they said that yes they contacted Mickey Thompson and there was a problem with these tires and they offered a straight use trade for the price of a new set of the same tire. I felt like this was not the customer service they should have provided. It seems that this is standard operating procedure for tire warranties in the industry, but I think that they should offer the usage against a discounted tire or potentially a reduced cash back. That way your not forced into just buying a new set of tires from the same mfg.I dont think they represented me as the customer to the tire mfg at all

Great mechanics. Honest and good at what they do

No problems. I bought some trailer hitch apparatus

Good staff and good service

As always great service, friendly and professional staff. Thank you so much!!

They get the job done. Prices seem fair.

I have been coming here for over twenty years. The staff has never failed to impress me with their honesty and fair play.

Excellent honest place for car repairs and all your trailer needs!

Fixed my Prelude in amazing time.Had a broken wheel so they welded it and put new tires on for me amazing people and amazing service thank you very much!

Great mechanics!!!

Good service. Would recommend this place for a trailer hitch.

I was quoted a price on an installed trailer hitch of $199.95 the day before I dropped off my vehicle. When I dropped it off this morning I confirmed the price with Mark behind the desk of $199.95. When I went to pick up my vehicle there was a charge for $55 labor which neither Joe nor Mark had brought up. Their position was they always quote labor, they have to pay their mechanic. Their attitude towards me was defensive and argumentative. I was being civil but asserting that no price other than the 199.95 was brought up by either of them.Lesson learned: Get your quote in writing.Gentlemen if you read this take note: Your attitude towards your customer is costing you business. Most customers simply go away quietly and will tell 10 other people about how they felt they were mistreated. In this case Ill probably reach a thousand via the internet. I own 3 vehicles and work 1/2 mile from your business but I dont intend to come back. You probably spend more than $55 to get a customer but would not make any concession. $45 would have won you one for life today.

Great staff. Always upfront with us.

Great place people are just so nice and helpful. And tire deals are unbelievable.

Horrible customer service! These guys that work the counter are rude and dont need to be working with customers. They need to be in the back changing oil because thats about all they know how to do here.. I would highly advise finding another store to do business with!

Great place to get parts for your trailer or car repairs.

Very reasonable and great customer service

Always great work!Joe so pleasant and helpful ! a great bunch!

Great place

Great service

Recommend this trailer store over the rock road trailer store any day you can get in-and-out and not pay an arm and a leg for something Like a tire was told at the other place its cheaper to buy with the rim and these guys tell you the truth its not cheaper to buy the whole tiring Rim

Very friendly and knowledgeable. Prices are as expected.

They had a sign on the street that said 50 dollar wheel repair. I went inside to inquire it was blown off by one of the service managers. It took me about 15 minutes of conversation to find weed dig out of him that the wheel repair man didnt even work from that location. He was extremely unhelpful and very short with me, I would not recommend this place to anyone based upon this persons attitude alone

My car broke down today and after I had it towed to Northwest Tire & Auto the service department was great! I obviously did not have an appointment but they knew I was from out of town and worked me in and got me back on the road in a few hours!

Good service, good selection of accessories.

Good place for hard to find parts

Outstanding customer service and work

Good people

Best auto shop in the city

Great service

Great service

Great people

Fair and honest

Very slow

Always fair