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JPC Computers - Computer Repair, IT Services
6610 101st Pl NE, Marysville, WA 98270, United States
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JPC Computers - Computer Repair, IT Services
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Do
Review №1

Very knowledgeable and honest! They will tell you if something is unnecessary and save you money. Their fees are reasonable and their service is prompt. They know their stuff and respond quickly. Good people. Very highly recommend!

Jo
Review №2

John was fantastic. Friendly, professional, and communicates exactly whats wrong and what hes doing so you can understand it. Also, his pricing is extremely reasonable. I will go back to him with any future technology issues I encounter.

Ha
Review №3

Very nice customer!! I had the laptop booting issue and try to get data I need most!! They fix it in reasonable price!! I appreciate this service!! Thanks

Cl
Review №4

John rescued my gaming PC from water damage and were kind and communicative through out the process. He went above and beyond to find a replacement part that worked for my machine and matched the aesthetics. 100% satisfied customer!

Li
Review №5

John explained the repair process and what should be expected. He was able to recover all of my lost data. Very knowledgeable and very helpful. I would go back to them again in the future!

En
Review №6

Incredible service and fast repair time. These guys know what they are doing. Thanks again

Pe
Review №7

Great knowledge and quick repairs. Got data off my old laptop hardrive and suggested how to fix it and make it run better.

Sh
Review №8

Best place to take your computer. Chris was great and not overpriced. You don’t feel like he got over when you leave. I was impressed.

Is
Review №9

Had wonderful same day service. John had my computer fixed quickly and at a reasonable price. I will definitely be back for any future needs. I will also be referring everyone I know to him. So happy with the service.

JL
Review №10

I purchased an expensive custom built PC from a third party and it arrived non-functional. After being unable to get help from the original vendor, I called John who was responsive and professional. He diagnosed the issue and gave me options on how to repair it, unfortunately they were out of my price range at this time which I mentioned to him. He charges $49.99 for consultation, but was kind enough to not charge me for the diagnostic. If/when I need PC repair in the future, I’ll definitely use JPC.

co
Review №11

Awesome guys, very quick and knowledgeable.

Do
Review №12

Excellent service. Chris is an outstanding professional and very kind and patient too. He has helped me several times over the years with my computer crashing, salvaged my data and has helped me purchase devices. Please support this honest, and highly professional small local business.

Gl
Review №13

Loved how quickly I was taken care of. Very helpful. Perfect matching for my computer needs. No frills, no hassle, very easy to work with.

Li
Review №14

Greatly thankful for these guys in helping me fix my laptop. They were very fast efficient and competent. Highly recommend and will be coming back if I have any other serious hardware issues. Thanks guys!

Ke
Review №15

From the very first interaction on the phone, I was impressed and grateful for the patience and understanding demonstrated by the staff. I am not adept with technological issues. John was professional, very skilled, kind and explained things carefully. I will definitely call them back should any other issues arise.

Fr
Review №16

Ive been coming here for more than 3 years now, and John has always been able to solve any issue that I have had. He is very knowledgeable and has honest pricing. Highly recommended!

Ke
Review №17

Great service. Been bringing my computers here for several years.

Ty
Review №18

My kid dropped our touch screen flip laptop. The screen was cracked and the hard drive was messed up. After a week they called me and let me know the screen had showed up but it was cracked when they got it. So they ordered a new one right away. Got it all working. When I picked up it seemed to be running slow. So he kept it one more day to make sure it was 100%. I got a new drive installed at no extra charge and now its running like brand new. I felt like they actually cared and didnt just send me away. Will be bringing my older laptop in as well for a tune up.

Ka
Review №19

Finally my laptop is working great! I had a very good experience with Johns PC when I brought my not very good HP laptop (that I didnt want to give up) and my sons Apple laptop. They were amazing. The decisions were explained in a way I could understand and their integrity was exceptional. They could have told me our laptops absolutely needed to be replaced (and they probably should be) but we arent ready and they helped up tremendously. Im very grateful to have had such a great experience.

Al
Review №20

Easy and efficient service. Feedback re power cord. They replaced my power cord, to sort my power issue. It worked, all good now thank you.

Ha
Review №21

Excellent service! They did a great job fixing my computer. Fast service and knowledgeable. Highly recommended them to anyone.

Mo
Review №22

Quality, professional work for a cheap price. Honestly went above and beyond in my opinion. Thanks for getting my computer back up and running. Also thank you for the extra care you showed to my case as well.

Co
Review №23

Service was fast and reliable! John is a great guy and cares about the service he provides to his customers. Would recommend

Sa
Review №24

I would recommend this computer repair place to anyone. John was very knowledgeable and efficient. He was a good person, very kind, considerate, and fair.

Gr
Review №25

Excellent service, good prices, great attitudes-- couldnt love them more.

Ma
Review №26

Excellent service! Thought I had a battery issue but Chris found the real problem and fixed it quick. Was on my way with a working laptop within the hour!!

Di
Review №27

Reasonable prices and amazing customer service! I will never go to anyone else for my computer fixes or needs.

Wi
Review №28

Chris was absolutely amazing. On time, service was excellent, and extremely professional. Could not be more happy.

Pr
Review №29

They are very reliable professionals and they do not disappoint. I always engage them for computer repair service.

Pe
Review №30

They did really fast work and did thorough diagnostics in my laptop, and their prices are very fair. These guys are straight shooters

Ka
Review №31

On their website, it says they offer a free diagnostics to figure out whats wrong with your pc. I brought in my pc and they figured out that the power supply was bad, great. So I bought a new PSU from them (Which was overpriced by about $20 or more). I specifically said I wanted to install it myself so I didnt have to pay the $75/h service charge. After I picked it up, they charged me the $75 anyways and I had to put everything in myself. I called and complained and the receptionist said they would Get back to me, but they never did. Overall, Im sure that they are knowledgeable and will fix your issue. The problem here is that they are very expensive and looking to squeeze all the cash that they can from their customers.

Ch
Review №32

They were the only ones that had exactly what we needed and we were able to call ahead and pick it up quickly!! Great place and fast friendly service!

Ri
Review №33

Great service they are ver knowable they build me and my wife a custom computer and laptop for business. They set everything up after we got home with there remote service. I have found my new computer guys. I highly recommend their services.

Kr
Review №34

Excellent and quick turn around! Will definitely call them again for any computer needs!

Ji
Review №35

Very knowledgeable. They were fast and professional. I will be back thank you for your great service.

St
Review №36

John was great!, fixed my server and work stations, Fast and efficient!!

Sc
Review №37

These guys are great. John is very knowledgeable and really knows his stuff, thank you for you great fast service I definitely will be back in the future.

Da
Review №38

Bought my PC from John and Chris 3 years ago after I retired. Dont have lots of money to burn on this type of thing in my retired life but love to game especially with my son. This PC has worked great and I have not had one single issue in 3 years of hard use. Looking into upgrading my video card now as the newest games are pretty intense in particular Modern Warfare remake. These guys are great and will educate you so you know what they are talking about and they are very fair, fast and just darn good people. Says alot when I have not seen them for 3 years because the original build was so good. PC cost me just a bit over $1000 and has just been amazing.

Da
Review №39

Spent a grand to fix my pc. Crashes 2-6 times before it works every time I turn it on. Then it still crashes about 30-60 mins after the first few crashes. Regret going here.And now my computer does not work anymore. Cant get to the log in screen. Thanks guys!! 1000 bucks for nothing! Keep up the great work!I will never return to this place or mention this place in a positive tone.

Pe
Review №40

After an initial conversation that seemed very positive, I left a PC with Johns PC to clone the hard drive in it as a backup, nothing more. Over the next few weeks I got one excuse after another about why it wasnt done yet. I finally gave them a deadline and said I absolutely had to have it back. They said I could pick it up then.When my wife picked it up for me, they simply gave it to her and never commented on what had been done. There was no backup hard disk; only the one I had originally brought them.The next day I returned the PC to my customer to re-install on their lab instrument. After I installed it, I went to turn it on, and it wouldnt even boot to the BIOS. I started to diagnose, and found that it would boot to the BIOS if I removed the hard drive. Thats when I discovered that not only had they NOT backed up the hard drive as I requested, they actually used the wrong screws to reinstall the drive and thereby shorted out the hard drive circuit board, destroying the drive completely.It was a mistake on their part that cost me a great deal of time and money to get my customer back in operation. I called Johns PC several times to discuss it with them, but they never called me back. They have permanently lost me as a customer.

S
Review №41

I talked to John on the phone and related my problem and he was gracious enough to offer me some suggestions to solve my problem without asking me to bring the computer in so he could look at it. I rateJohns PC computer repair five stars.

Jo
Review №42

Order a custom made laptop. Got great service and was very happy with my new laptop. I have used these guys for the past 4 years great to work with John really knows his stuff.

Je
Review №43

Great service reasonable rates. Even got a brief education on how to stay up on things. Thank you

Da
Review №44

Very helpful and very honest!! Never have any problems after going to see them.

CV
Review №45

Took my computer in for a new hard drive. Johns PC had built my computer for a cost of approximately $1000.00. They quoted me a price of $600.00 and wanted to charge $250.00 just to reload Windows. I thought it was high. found a digital hard-drive for $150.00., My son told me he could install the hard-drive and reload windows because I had a sticker on the side of the machine in about 15 minutes. I went back and looked at a receipt from a PDF Program I had installed and Johns PC charged me $600.00. I found the program on the Adobe website for $300.00. I have nothing against making money but ripping people of I do have an issue with. I had also bought a Microsoft Wireless Keyboard and Mouse about two years ago and returned it to Chris about two weeks or so after I bought it for a refund. I had forgotten about it until I took my computer in for an estimate. John decided not to return my keyboard or refund my almost $100.00. John also decided to do no more business with me which I had already don so no love lost there. The fact he never refunded my purchase price is one thing but to refuse to give me back the keyboard I paid for is unacceptable. .

La
Review №46

They are friendly, knowledgable, andvery creative with their soloutions.

Je
Review №47

John helped me diagnose issues when It was over my head, as well as ordered and installed some replacement components. He has been a great resource for me.

Is
Review №48

I stopped in looking for a specialty motherboard screw and they helped me for free. Talking with the owner, I got the impression that this is a professional store that gets things done correctly and proffessionally. They service is not good enough or best guess.

Th
Review №49

Condescending, rude, tells me I dont know what Im talking about, arrogant, said my components arent good when they are the newest things made, tells me i will wait three weeks for things i buy online when i already looked and its 2 day shipping, tells me my case is trash and he wont sell them but this company doesnt outsource sales or does wholesaling, bad business.

Me
Review №50

John PC Configurations helped me recover from a failing network. John determined that the hard drives in the server were failing and causing user profiles to become corrupt upon login. New hard drives would be necessary, requiring a complete network shutdown in my case. He advised I should upgrade Windows Server OS and SQL, since my present versions would soon be outdated. It was a good suggestion that would save time and effort in the long run. Realizing how downtime would hurt our business, John and Chris rebuilt the servers, working through the night and brought them back the following morning. They stayed throughout the day late into the evening helping to install application software, configure workstations and printers. They treated downtime as if it were their own business. I really appreciate the intense effort given on their part to get us back up and running in a timely manner. They are very knowledgeable. Their technical skills and ability to trouble shoot problems reflect years and years of experience, something that seems increasingly more difficult to find these days.Since recovering from that disaster John PC Configuration continued to guide me through additional network upgrades, transition to Windows 10, and network security planning. The network is healthy and secure now. Upon purchasing new hardware or software I seek their opinion and expertise. They put effort into understanding my need, research and offer advice, insuring a solution that is a good fit for our business. There is a difference between selling to someone and helping them. Money is too often the motivation for the first. John PC Configuration truly strives to help their customers with solutions that make sense, are a good fit and in the customer’s best interest.I initially contacted John PC Configuration when the IT specialist whom had supported our business for several years was unable to help. Even another IT support person was unable to determine the problem and had little idea how to proceed, inspiring little confidence. John PC Configuration came through for me, and helped to overcome problems that had stemmed from poor technical implementation and advice in the past.Merle BrownB&B Fabricators

Si
Review №51

Fixed my issues with a very positive attitude within a short period of time. DragonAngel thanks you.

Ma
Review №52

Called him to see if he could remove and swap these pins for me (JB4 harness power wire, needed to go from one connector to the other). the harness manufacturer themselves state online these pins are swappable. this guy I called told me it isnt doable so I said I might be giving him the wrong terms (I was calling them DSUB pins, which they apparently are because after I described the connector he knew what I was talking about and I had been correct). Anyways he proceeds to tell me its probably cheaper to buy a new cable, I replied probably not in my case the other end is 4 sets of male and female plugs that interface with the ecu in my car. his response... good luck sarcastically as he hangs up on me.

St
Review №53

Thank you for your Great Service John.

Ba
Review №54

Ive been getting my computer work done by John and Chris for more than eight years. They built my computer over six years ago and have had zero problems with that werent my own fault. It will still out perform most computers on the market today. Their products are quality and the service is always outstanding.

St
Review №55

Please rate my biz too!

Information
53 Photos
55 Comments
4.2 Rating
  • Address:6610 101st Pl NE, Marysville, WA 98270, United States
  • Site:https://johnpc.net/
  • Phone:+1 425-374-4888
Categories
  • Computer repair service
  • Business to business service
  • Computer consultant
  • Computer hardware manufacturer
  • Computer networking center
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Technical service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:11AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
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