JD did an amazing job with assistant me on the purchase of my new car. I have credit issues and he was still able to get me in what I wanted and not what was on sale. He truly helped me and Im grateful for him. Dont walk, but run to him if you are in need of a car.
I would not recommend nobody to go to this place they over charge for their cars they call you everyday behind a car payment cars not worth the money they charge I got a 2015 Camry basic version 102,000 miles and my payments are 315 every 2 weeks the bumper has fell off on one side and Ive never been in an accident. Not to mention they wants total of 18,500 for the car and with ins 32,000 save yourself a headache and go somewhere else unless you want to get played out your money Im sure Im not the only one that feels like this either
When looking for a car!!!!10/10 recommend contacting auto finance center, speak with JD, if you are in need of a car! Any situation, hands down will get you driving, he’s a great representative, works well with you, one of the best buying experiences I’ve had! He’s fast, respectful, very polite... excellent customer service representative and sales man. Today’s experience is one i will speak out on for many. Again, ask for JD
Maria was really Nice she helped me out a lot
Kevin was wonderful! So helpful, so friendly. Made sure we got the best deal possible! Quick process all the way through!
Thanks to JD I purchased my first vehicle with no problem.. He was a great help and i’m very much satisfied if you’re looking to purchase he’s the guy you need to see..
If anyone needs a car good customer service, and good communication come here and ask FOR BIG KOUNTRY AKA KEVIN he’s the man to see here. I’d buy another one from him. At any car dealership he’s at…. Thanks again
Thank you JD Davis my husband and I love our Honda CR-V. IF you need transportation I recommend you to go see JD at Auto Finance Center not only do he have great customer service he went out his way to help us we really appreciate you JD
Big Country Kev Helped me and my son out a lot getting a car. He made the process really smooth and easy. I recommend him to anyone looking to buy a car. 5/5 for sure
The most painless car buying experience I’ve ever had! I bought my 2018 Camry LE a couple weeks ago from a sales rep here named Julie. I had a great experience! My car only had 17,000 miles on it and after getting it checked and serviced at the Toyota dealership I’ve found that it is in perfect condition. Julie was super helpful, the process was quick and easy and I walked out of there with a much nicer vehicle than I expected to with the limited funds I had to put down. Would definitely recommend! Ask for Julie.. She’s the bomb!
Melissa Ramírez was an ANGEL!! She made everything feel soo easy and got my family the car of our dreams!! She explained every step of the way and made sure everything was clear for us before buying. Thank you so much!! The whole team was pretty amazing! Shout out to you guys! 🙏🏼🙏🏼
Hey Maria help me today and the service was amazing thank you
Very Good experience! We came to see Adam and it was a speedy and quick process! Highly recommend if you are looking for a car here COME SEE ADAM! You will not be disappointed. He worked with us through the circumstances and still put us in a vehicle we loved! Thank you. Will definitely look to shop here again.
JD was great!! Got straight to the point and explain everything with efficiency... I love my new car!!!
Kevin “Big Country” King is a very great salesperson, overall good person! He got me in and out in no time! I would highly recommend him, you will not be disappointed!
Just got a car from here yesterday and JD provided me with excellent customer service. One of the best to ever do it. If you ever need a car please go see JD down at Auto Finance Center.
Yonary was awesome!!! She worked me with allday until I got what i wanted!!! She is the one to go to 💪🏾
DO NOT TRUST THESE PEOPLE, DINT TRUST THEIR CARS, DONT TRUST THEIR FINANCIAL COMPANY RRD, DONT TRUST JOSE, DONT TRUST NEITHER LOCATION, DONT GIVE THEM YOUR MONEY. LOOK WITH BBB AND LOOK HOW HORRIBLE THEY ARE, THEY HAVE THE ATTORNEY GENERAL AFTER THEM, BUT THEY CONTINUE TO RUN. THEY LIKE TO GET UPSET IF YOU LEAVE A BAD REVIEW ABOUT THEM (I HAVE SO MANY TEXT AND PHONE RECORDINGS OF THAT). I HAVE VIDEO AND PHONE RECORDINGS OF THESE JANKY PEOPLE. THEY WILL ACCEPT ANYTHING JUST TO GET YOU IN A CAR AND MONEY IN THEIR POCKET. THE FOOLISH TOKEN BLACK GUY THERE IS HORRIBLE! HIS ATTITUDE IS NASTYYYY! BE ON THE LOOK OUT, THE NEWS WILL BE SHOWING ALL OF THIS VERY SOON! 😅
Definitely would recommend this place to anybody! JD definitely went above and beyond and got me in the car of choice! JD definitely got the job dope! Dope Car Lot and definitely sending my friends here! Shoutout to JD
Julia who was my Salesperson was awesome she did everything to get me in my car! Very pleasant, and helpful! Be sure to ask for Julia and Ms Rose who also looked into my tags, it took me until my temporary tags expired before I could get my new tags Thank you Ms Rose and Julia for all your help! I would recommend Auto Finance Great Customer Service!!
JD was awesome he helped us twice with awesome vehicles and went above and beyond to get us in a vehicle that made us happy
Been paying on a car since February that sits in the mechanic shop more than it is in my possession 3 engines later and an 18k contract for an 07 lemon that can’t seem to stay on the road and its once again broken in the driveway and stuck commuting to work with $500 payments the 6,000 mile warranty is trash don’t waste your time if I could give zero stars I would
Hugo Boscan was amazing, he helped me a lot to understand everything perfectly.
Come down and see big country he really help me out great service
Today was a great day! I walked in an received EXCELLENT CUSTOMER SERVICE FROM J.D. I got into the car that I wanted and my payments are LOW AND AFFORDABLE. If you need a car, GO SEE J.D at AUTO FINANCE!!
Whenever everyone else said no, JD came through, and looked out. Only really having 1200 to my name I drove away in a 2011 Honda Accord. I’m so grateful, He was patient and straight up, literally the easiest car buying experience I’ve had.
Julie was amazing, she explain everything from start to end. She will not try to talk you into something you can’t afford. She even help me get insurance before I left the lot. Very friendly and good energy
Just got my first car!! Big country made it all happen! Definitely come here if you need a car ASAP!!!
Well I will say this ... I bought a car from this place in September 2017, finance the car for 3 years supposedly, anyway that’s what my contract I signed stated. I never been late a payment and when I thought I was finally going to be payment free in September 2020 they stated my car wasn’t going to be paid off until January 2021 they stated I had refinance my car which wasn’t true at all. So I continue to make payments for the last four months even though someone forged this contract with my signature and dates. I’ve turned the situation over to the attorney general and they said they can’t get in touch with this company, which it is no surprise. I just wanted to know where my payments that I have paid from September 2017 until December 2017, they could never explain anything to me. I have my contract that I signed in September 2017 but they say they wasn’t acknowledging that contract that original signed. Now the car is paid off today so now I’m going to have to file a small claim on this company for stealing money from me. I can say that if anyone that has bought a car from these people in 2017 check your contracts cause I promise you they have taken your money and hasn’t but it on your car payments. They truly have good cars it’s the consumer service and it takes them forever to get back with you and they will cheat you out your money, I’m glad I’m done with this now I’m going to get the courts involved and get my 1507 back lol. Follow up 3/10/21 still haven’t heard from this company about this situation. Paid on time and never messed a payment and it’s not showing up on my credit. Definitely filing a small claim today will keep you posted
Come down and see Kevin if you need a nice Honda! He’s wonderful and friendly and got us all set up quickly!
Definitely give Auto Finance 5+ starts for the outstanding customer service my boyfriend and I received this past weekend! I was in need of a vehicle and although I’ve done my research on some buy here pay here places, what settled me on this place was when my boyfriend and I ran into JD! We were originally sent there from a different dealership who had referred us to someone by the name of Julie. However something gravitated us more to JD and we spend pretty much the remainder of the day working with him to find the best vehicle that would fit our circumstances. Not only did he find us the best vehicle but the education behind the purchase as well as going into buying a vehicle in general is what sold us on getting the car! JD took his time to educate us on the pros and cons of what to expect from purchasing the vehicle; something I’ve never experienced from any dealership even the more traditional ones. He made us feel like he wasn’t just trying to sell us a car but he was trying to make sure that we knew what to expect going forward when looking for the right car for us. He was so helpful I would recommend coming to auto finance and working with JD !!! Ask for JD !!
Come see Big Kountry!!! Amazing man and salesman! Def helped us out and went above and beyond! Would recommend him over anyone!!!!
Maria was the greatest. She was very efficient, got me and my sister into a new vehicles, and in a timely manner. She was outstanding. The rest of the staff was also perfect!
I bought a car from here . Less than a month in here are the problems I have : breaks, tires, headlights, gear shifter, transmission is all the way gone, engine is gone, axle came completely off the car, head gasket needs to be replaced . And they want to do nothingabout it . So I will be getting a lawyer NEVER buy a car from them ... go to a well known dealership
These guys are the best JD is the best salesman hes respectful and will help you get in a car guaranteed no problem...
This place is awesome. Spoke to yaya and JD took over and made sure all was handled. He reassured me that Id get a vehicle and most definitely made that happen💕! Great people and great service... HIGHLY RECOMMEND
JD is the best of the best!!! Helped me for the 3rd time! I will recommend anybody to come see him!
Great place. If you come here ask for JD. He’s very professional, kind, will work any way he can to get you in a vehicle. Down payments are low and affordable. He will do what ever he can to get you in a vehicle.
COME DOWN & SEE BIG COUNTRY(KEVIN) HE WILL TAKE CARE OF YOU❗️💪🏾
Hugo Boscan got me in a nice car for only 1700 down he was an amazing salesman I refer anyone here 👌🏼
After Going All Over Charlotte I FINALLY Got The Results I Needed Thanks To Miss Julia !!! She’s Very Sweet & Holds Conversations To Ease Your Nervousness Without Even Knowing. The Coolest/BEST Sales Person I’ve Ever Met Thanks For Helping Me With My Dream Car ♥️
Make sure you see Big country he got me right
I desperately needed to get my hands on some wheels. So I gave Auto finance center a try. I worked with salesperson Julie and I must say she worked magic. By far the best. Highly recommend 👌🏾
Julie was the most sweetest, optimistic person I’ve ever met! She made sure that I was satisfied and well taken care of! Thanks so much to Julie for putting me in my new Toyota today!!
Saw Auto Finance on Facebook went to their dealership didn’t know what to expect but Big Country exceeded my expectations. If you are in need of a vehicle, Big Country is the must guy to see. He will definitely take care of you. If I could give 10 stars I would.
Came In At 2:45 To See JD. Got Me In A Nice 2010 Honda Accord. Very Professional & Get Straight To The Point.. COME & SEE JD😎‼️..
Auto finance center was such a tremendous help. ADAM was AMAZINGG! He helped me, explained everything to me, broke it all down to me. It was a great experience from the first call. He stayed on top of my WANTS and NEEDS. AND he delivered perfectly. I HIGHLY recommend you go to ADAM AND AUTO FINANCE CENTER for any vehicle purchases. I will definitely be back in the future.
My experience was wonderful. Ted Jezernik would definitely put you in a car. And I love the patience he had with me.They have really nice cars for a very fair price. Really from 995 and up. All cars are well worth the price. Nice customer service and they will work something out with you. I recommend anyone to come here.
Just Got A Car! Good Price! Good Service, If you do buy a car from here Ask for Big Country aka Kevin if you trying to get a car for a good price!
Highly recommend this place. JD is such a big help, very down to earth and makes the experience fun and easy. Everything was done before I came to the dealership, all I had to do was sign and drive!
Great customer service & friendly staff here, process was pretty easy/smooth, best experience I’ve ever had getting a car. Adam & Julie were very helpful and I really enjoyed them! They are awesome and I for certain recommended this auto finance location tenfold 💪🏽👏🏽👏🏽👏🏽
Kevin know as big country king of cars gave me excellent service and very professional, I highly recommend him. There should be 10 stars 🌟
The sales lady Julie was awesome. Great customer service ive had in a long time. I would definitely refer this auto place to anyone looking for a vehicle!!!!!
Id like to rescind my previous review. I urge everyone NOT to use this company. The tires and the starter on our vehicle had to be replaced after only 4 months (both outside the warranty period).Additionally, this business finances their cars using a company called RRD Financial to help build your credit. Malarkey! This finance company charges 23%+ interest (which is standard if your credit is bad) However, their staff is rude, unprofessional, and a general leech on society. Therefore, any business who directs their customers/clients to such a lender should not be trusted.
Amazing customer service get you set up quick with great quality cars ask for Jorge
Excellent service. Hugo was taking care of me and he got me a deal in less than 24 hours.
Julie is amazing! She helped me over the phone and in the office! She made sure we were happy with our car and assured our car met all of our needs and wants!! I recommend you go see Julie and the guys at Auto Finance Center!!
Was searching for cars and saw them on Facebook. Came Here and Kevin BIG COUNTRY was able to get me right even though my credit got some bumps in it. Nice and personable guy. Glad we made the decision to come here and work with you. Thanks 💪🏾
The customer service is awesome and easy. The process from start to finish is fast. If you are starting out or just another vehicle. I was approved for the car that I really wanted.
Kevin aka Big Country really was a life saver today! He helped me get in a nicer vehicle than I could have imagined even with having poor credit and not the largest down payment. He did everything he could to make sure I drove off the lot today! Thank you so much for everything you did for us today! We truly appreciate it.
I was referred to come and speak to “ Big Country “ from another dealership and he spoke so highly of him that I felt compelled to come and see him. Once I had, I was highly satisfied. He got me approved for the car my wife wanted and everyone was happy!
Updated review after I finally sold my car (salesman wrote a 5 star review for me right after purchase) avoid this dealership, they are nice with you during the car buying process and after that customer service is pretty bad. They sold me a car with a bad front bumper, went to their mechanic 2 saturdays in a row (they sent me there) and the lead mechanic wasnt there both times. A week later called and asked about bumper replacement again and was told I need to pay a $1000 deductible. During the beginning of covid I was laid off and informed them I would miss some payments and even told them my last 250 needed to go to groceries, 2 missed payments and my car was repossessed. Got it back, a year later i started making online payments, the online payments didnt include the $50 insurance im charged each payment for having liability. So those stacked up $50 payments caused my car to be repossessed again. Sold my car as they didnt deserve my business anymore. So glad I dont have anything to do with this scammership. Oops i mean dealership. Buy elsewhere. -5 stars. ( also noticed any time somebody mentions the name of a salesman, they claim that that salesman doesnt exist). Pathetic
Jd was one of the best people Ive met! Definitely provided me with the information i needed to buy a car and for my life period! Very helpful and understanding!
Very nice in buying process.. The motor when out in the suv i have i didnt have it 6 months.. Then told me just resent after having alot more problems that they cant help do a trade in because i owe alot still. Told me i need to come up with a new down payment . very unprofessional... Buy here unless you want lots of problems with the car ...
JD has sold me and my brother cars.. this is my second car from him..He has not only made my car buying experience AMAZING!! He also educated me on the importance of credit, how to build and maintain it as well.. He goes over and beyond buying the car.. He honestly cares about us y’all!! Please GO SEE HIM FOR YOUR CAR!!!
Come see Big Kountry at auto finance, great customer service and excellent deal breaker!!! He’s definitely the man to see I will highly recommend if you want a car come out to see Kountry at auto finance 1120 E independence Blvd
Come see “big country” !! Make sure you ask for him. He’s the best here ! Goes over and beyond to get you in a car
I had a great experience at auto finance if your looking for great customer service and someone to help you regardless of your financial situation come holler at my boy J.D he will get you all the way together!!! Tell him I sent you no disappointments
My experience with this car place was great I talked to the lady Yonary she helped me all the way through she made sure I was approved for my new car she did amazing job helping me purchase first car everything in my name 🥳thanks so much I recommend this car place and ask can lady YONARY help get you in a car
JD WAS AMAZING!!! And soo sexy 😍😍😍LoL.. But seriously.. I got turned down at 3 different places.. He got me approved and in the car I wanted, with a low down payment! He also tooked his own personal time to explain the importance of credit!! Great place to buy a car! Ask for JD!!!!
JD is awesome. He is great at what he does and will take care of u and get u rolling.😍😍
Great experience.. Julie is the best.. love the staff... how determined she was to get me in a car! Love it..
Julie Ulery is and awesome sales women. She was very knowledgeable and had great customer service. Please if you are in the market for a new car. Please come see Julie at auto finance.
If anybody looking for a car and hood service come here and ask for big country he was real cool and helpful got me going in no time
Julie was the best she went above in beyond to help me get the car I needed she did everything in more love It 💙💙 I wish I could leave 7 stars
You have to go see Big Country!!! (((KEVIN KING))) He is the Best!!! Honestly, if you want or need a car come see him, he will get it done NO MATTER WHAT! Go see him asap!!
JD got me in a nice car for 2,500 down I even had an existing repo (voluntarily surrender) on my credit and that was no problem for him!!! Great car low miles !! Definitely would recommend !
Such great friendly people here. They went above and beyond to help us get into a new car. They definitely gained our future business as well! Adam M. was our salesmen he was awesome as well! I recommend buying from here!
Was referred here to see Kevin “Big Country.” He was a great help!! We had been to several other dealerships before this and it was stressful. But not here. Big Country was very kind and friendly and he got us in a car in less than 2 hours!!
This is an awesome car dealership.... Kevin Big Country King was my husband & I salesman.. He was very helpful & went above & beyond to make sure we were not only got in a car but, its payments that we can afford & the down payment didnt break our pockets... This is our 2nd time dealing with them & jus like the 1st it was AWESOME!!!!! Thank u auto finance..
Thank to Miss Yonary for helping me with my Chevrolet Van, if you are looking for a car call Yonary, she is the best!! 👍👍
Come down to see big country(Kevin) he did me real good 😊😊
First time attending and I have to say, a wonderful experience. Julie Ulery is a amazing person beautiful smile and is going to try her best to leave her customers satisfied.. I love her joyful personally and she was a pleasure to be around. Looking forwarding in to seeing her again. Thanks Julie so much for all you have done for us rate a 10 for salesperson ❤️
Pretty easy process to get back on the road. Adam made it happen. Great guy and he will look out for you. Highly recommended!
Come and she big country they will take care of you. Helped me out and got me a car. Very well recommended
They were extremely helpful in getting me into a car in a just a few hours. Customer service was amazing. I will def refer this my friends!!!
I came stressed after looking around for 3 days for a car. I told them what exactly i wanted how much downpayment i had and they finance me a car that i never thought i would have. Julie help me since i walked in until i left the store! I truly recommend her to anyone
I would recommend this car lot to anyone in the Charlotte / Matthews area go ask for JD he is the right man to get you right helped me get approved in minutes thank you so much JD .
The Car I wanted was sold before I could get to it but Maria took her time and found me another vehicle that was to my liking.She was kind . She got me in and got me out .... THANKS MARIA
Adam and the AUTO Finance family are absolutely nothing short of amazing !!!!! Each time Adam makes sure he goes above and beyond to make sure myself and anyone I refer to them is happy
Come down and see big country he got me right today. Bad credit no license
Jd was A Great Help Thank you So Much
Please come down and see Big Country!!! He can make it happen!!!! Very happy customer!
Cruz was a terrific guy and exceptional help. I have been out of transportation for almost a year and a half and Cruz made it happen today with providing me 4 wheels not just for me but for my family. I thank Cruz from the bottom of my heart man to man and I thank auto Finance Center for the support and the new car !!!! Will definitely refer as many people as I can. Thank you
Go see BIG COUNTRY HE THE MAN
Really great experience buying first car they are very professional and will answer and help you with whatever you need I wanna give my salesperson jule 5 ⭐⭐⭐⭐ she was the best great place to buy a car 👍👍👍💯
Come see BIG COUNTRY he is super nice and will work hard to help your needs!!! Thanks again!!!And when I say super nice I had a 11 1/2 month old and 9 yr old with me and it didn’t seem to bother him at all they were with me and some what all over the place!!!!!!!
Adam Mackey is without a doubt a hard working and patient man. I’m appreciative of AFC as a whole. Thank you
Go see JD! He worked with everything I brought him & put me in something immediately. I love my car❤️
Kevin was wonderful! Helped me with everything! Amazing service YALL check them out