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Krispy Kreme
9301 E Independence Blvd, Matthews, NC 28105, United States
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Krispy Kreme
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Jo
Review №1

Coming here has and hopefully will always be a place that brings me happiness. The smells can not help, but make a person happy. Missed the hot and fresh sign being on, but that is what my order was. Want more, but have to pace myself

Ch
Review №2

Nice had the Halloween theme had to get the milkshake though.

Ma
Review №3

I took a friend there for the first time and she enjoyed it. she ate two at one time Hot..

Ch
Review №4

What can I say say but Hot Now. Wow they are good. Literally melt in the mouth. Just not any good cool or cold.

La
Review №5

You get a free dozen during your birthday month, if youre a rewards member. My family and I enjoyed mine.

Te
Review №6

Delicious raspberry filled donuts, we also tried their new pink lemonade donuts and they were also delicious. I would totally recommend 10 out of a 10 if you were craving something sweet. The cake batter was delicious as well and we also try to Oreo stuffed donut that had Oreo cream filling in it and I rate that one about a three out of five. But overall would definitely help with the Sweet craving if youre looking from one. Service was very fast and friendly and there was no wait in the Drive-Thru when I came through. Bought a dozen glaze home for my husband and he already wants me to go back and get him another one because he took it to work and shared it with friends

Ke
Review №7

The HOT sign is life😍 The staff is friendly and helpful The minis are great. If the glazed melt in your mouth the calories dont count💁

Je
Review №8

Grabbed a dozen donuts during their hot and fresh timeframe. Perfectly pillowy donuts fresh off the conveyer belt. Very friendly people working there as well

je
Review №9

Get them while they are Hotttt 🔥👍 They are great!!!

An
Review №10

Donuts were delicious! Smelled, looked and tasted great! Staff was professional, courteous and friendly. Store was tidy and clean. 💛

Mu
Review №11

I just cant say enough good sweet things about Krispy Kreme. The donuts are amazing. The service is wonderful. I love the holiday theme donuts even more. My favorite are the Hot glazed donuts from 6-10 am and 6-10 pm. I hope you will enjoy this place as much as I have.

Le
Review №12

I can never resist these delicious sweet treats. I joined a rewards program because we buy so many doughnuts. We buy 2 dozen each time (1 original, 1 assorted). Today, once I got to the register the cashier said 13.79! I told her she didnt charge for one and she said You had enough points to get a free dozen! Omg! 2 dozen great tasting, fresh, mouth watering pots of gold! Krispy Kremes NEVER disappoints! They can have all of my money! 😋😂😂

Ma
Review №13

I absolutely love them thank you for always making my day and my kids day. pictures are on snap chat.

Ri
Review №14

Excellent bakery large selection of pastries .made fresh on premise right inside store visible to public . Small inside eating, clean and friendly service .Easy access and departure.Very popular in Charlotte area especially around lunch time

G
Review №15

One can never go wrong with KK.

Mo
Review №16

Always good donuts, plus it’s the location of the “back at it again at Krispy Kreme” vine, so that makes it even better

Br
Review №17

Caught the Hot & Now sign on. Fast and friendly service. Easy in and out

Ma
Review №18

Picked up my free birthday dozen today, was so happy! Whoever took my order through the drive thru was rude as could be! Terrible customer service. I was saying please thank you using all my manners. Where’s the customer service these days, not even a how are you! I won’t be returning, thanks for my free donuts.

Ki
Review №19

Great as always!

St
Review №20

Who doesnt like a hot dounut now. I picked up a few dozed for my granddaughters school. It was her last day for class and the staff and classroom enjoyed the treat. It was party day for most part anyway after testing. They were all happy to see me show up with Krispy Kreme in hand.

Mo
Review №21

To me the best donuts 🍩 in the world 🌎

Sp
Review №22

Stopped on a whim to pick up two dozen doughnuts for work. Service was fast and friendly and the doughnuts were amazing, as usual.

Sa
Review №23

Great place. I can only treat myself to this snack occasionally. This is the place to go.

Ab
Review №24

I LOVE KRISPY KREME! Ive been going to this location since 2007 or 2008. I used to wake up early in the morning with my mom and she would take me here to watch the donuts being made in the morning. I used to live near this location but have moved out to the Weddington area. There are no Krispy Kremes out here so I STILL, after 14 years, drive out to this location. This place is clean, wonderful staff. It feels like my birthday every time I go here. The donuts are always good and fresh. The staff are so nice. Its so sad to see some Krispy Kreme locations closing with the recent influx of DUNKIN DONUTS! Im a true Krispy Kreme fan and so is my family. My mom cut out the Krispy Kreme logo off the box and magnated it to the fridge and said LONG LIVE KRIsPY KREME! I will continue to go to this location for as long as I live. The people here are great, the donuts are yummy. Thats all ya need to start your morning.

AJ
Review №25

Hot sign was bright and red but the donuts where cold but fresh : drive through service was friendly but definitely needed a boost of pick me up. Why or where is the team building manager like the district managers should be in their stores on Friday nights and weekends every once in a blue moon

Ma
Review №26

Donuts are the best but their coffee is not that good to me.

Sh
Review №27

We absolutely love Krispy Kreme glazed donuts. We have to get a hot fresh dozen when we go. There isnt one really close to us so we cant go to often. I heard they were building one right up the street. 😳 Must... Show... Restraint. Haha I think Im going to be in trouble. Ill be thinking of excuses to sneak out to get some. They have alot of different types and flavors but glazed are our favorite. Stop by and grab some, and a coffee while youre at it.

Mi
Review №28

Never had a bad experience or donut at Krispy kreme.

Na
Review №29

Perfection. Donuts were perfect and very delicious. Good staff

Je
Review №30

2 years and still have not gotten a reeses donut. Ill keep trying.

Ja
Review №31

I could go for some now.Great Doughnuts

Ja
Review №32

My favorite donut place. Its just better than DD.

ge
Review №33

Cashier was not very nice but the donuts is always good.

An
Review №34

THE HOT SIGN WAS ON SO THE DOUGHNUTS WERE BANGING!! The only reason I didnt give 5 stars is because the price for a dozen is almost $11 which is rather expensive in my opinion.

La
Review №35

The red light wasnt on but the fonts were great. Soft and sweet

Ch
Review №36

Cant go wrong with Hot n Now.

Jo
Review №37

Bestest donuts and most wonderful people

V
Review №38

NORMALLY visiting this location is a pleasure. Today was an exception. The rate of service was really slow. The Drive Thru Attendant did not have the usual welcoming pleasant attitude. Additionally, I placed an order of TWO 3- packs. The Attendant boxed them together. Why? I could have ordered a mixed 1/2 dozen IF that is what I wanted. My Hot and Fresh Original Glazed donuts were pinched and smashed as they were placed in two separate containers AS they were ordered. WOMP WOMP WOMP... :-(

Ca
Review №39

Love our doughnuts 🍩

Ap
Review №40

Great, quick service. Will stop again if in the area

Ta
Review №41

I brought a dozen of chocolate iced glazed donuts. They were hard and cold.

ex
Review №42

So so missing that down south flavor . NONTHIN LIKE THIS IN NORTH DAKOTA. Delicious

D
Review №43

How do you argue with Krispy Kreme, its a Charlotte staple!

Sh
Review №44

You should probably change the hours of the drive thru if your not going to be open 🤬 we drove 30 minutes to get doughnuts and people were inside and wouldnt answer the phone or the drive thru speaker!! Yall suck

Ke
Review №45

Love their doughnuts

Ph
Review №46

I love this place!!! Hot & made with TLC...

St
Review №47

The staff was really nice and super fast. Who doesnt live good doughnuts?

E
Review №48

The customer service is good, they have a clean area and the lines arent too long, however make sure to double check your box when doing a specific order just because everyone makes mistakes and you want to have your correct set of doughnuts!

Po
Review №49

It is always out of apple fritters no matter where I go at Kripy Kreme

Ta
Review №50

Krispy Kreme always delivers the goods. Their glazed doughnuts still taste great even when they’re not hot. Polite staff at this location.

Bl
Review №51

Fresh delicious donuts! What more could you want?!

Cy
Review №52

Best doughnuts ever as usual! And I so thankful the app lets us know if the Hot sign is on since we live a good ways away. Krispy Kreme is a family favorite and part of our family day excursions.

Pr
Review №53

The service here is slow and inconsistent. My last visit has me keeping away for a while. I was very disappointed when I ordered a medium and a large frozen coffee. When I got the cups, there was a difference in size but not enough to justify the upcharge. They appeared to be a small and a medium. The appalling thing was two employees under the conveyor belt on the floor. The floor was dirty and they were sitting there chit chatting. A few moments later the same employees were running the conveyor belt. Two other customers saw this and walked out. There was supposedly no manager available.

Ja
Review №54

Such delicious 😋 donuts!!!!! They are always so fresh and I love how they add new limited edition flavors its great to have them shake it it. I can always get in and out super fast even when they are very busy. I drive past about 7 other donut places to come to Krispy Kreme and its well worth the drive. This location is always very clean including the bathrooms.

Ta
Review №55

Always love my Krisy Kreme!

Po
Review №56

They have gotten expensive, but still some of the very best doughnuts in the world!

Ro
Review №57

Very nice and helpful Supervisor, Mary. The app wasnt working, so my order wasnt ringing up correctly. She happily fixed everything, making it all right!

Ge
Review №58

Great selection. Lots of great choices

We
Review №59

The person taking our order was pleasant and when she took the money she was so nice! I gave it 4 stars because I asked for the original chocolate creme filled donut in our order of 4 assorted and was given a vanilla creme filled. We did not look at the donuts til we got home. The receipt showed correctly but the order was not filled correctly. Still good, but I prefer chocolate. Still good service otherwise.

Rh
Review №60

Always delicious 😋

La
Review №61

Everybody knows Krispy Kreme is the bomb!

Ca
Review №62

Gentlemen very nice, did not want to accept a tip!

El
Review №63

I went to this Krispy Kreme location yesterday and my goodness the line was so long. However for my niece and nephew I stuck it out. Im so glad I did. I had the pleasure of getting service from Nick!. He was super friendly and nice. Since it was buy one get one free (which) I didnt know as I just wanted to use my free certificate. Nick asked me if I just wanted my dozen or the extra free set. Which I replied I didnt think I could do that with the certificate but Nick was so nice and said he would give the free dozen too. Again thank you Nick for being so kind, I truly appreciate it!

Pa
Review №64

I placed an order online the night before and arrived five minutes early the next day. My order was ready and waiting. The donuts were fresh and the staff was very pleasant. Coworkers are happy! Would definitely be back!!

Be
Review №65

Doughnuts are always fresh. My favorite place.

Da
Review №66

Krispy Kreme doughnuts are the best!! We love stopping in when the Hot Light is on. My girls love watching the doughnuts being made!

Fe
Review №67

The doughnuts are so good and delicious that it makes me feel horrible for giving this review but regardless it needs to be done.It’s okay to give us the wrong doughnuts once,specially if is a dozen. But is not normal for someone to hand out empty Raspberry filled doughnuts.I wish i was making this up; i love the doughnuts. It’s pitiful to receive such product quality.

Th
Review №68

Awesome different types of delicious doughnuts not hard like dunken and people are so nice .

Sh
Review №69

I am so glad I was able to get me some donuts I love Krispy Kreme donuts.

Me
Review №70

I just love Krispy Kreme 🍩🍩🍩

Ja
Review №71

Service received on 09/11/20 at 9:19p was poor. The host listed on the receipt says “Melanie”. I ordered through the drive thru and stated I wanted a dozen box of assorted. She told me the price before I gave her my doughnut selection. (Poor) At the window there was no customer service given...no personality, not even a generic “thank you, come again”. (Poor again) The product consistently is what will keep me coming back. That drive thru chick...not so much.

Fe
Review №72

I got my regular free donut ✅ ...so get your COVID-19 vaccine!

La
Review №73

She gave me watered down coffee and cold 🍩 donuts ugggg they should ask especially if they have hot ones.

Br
Review №74

I love Krispy Kreme. Always good for a warm doughnut. Its a staple.

Sa
Review №75

Fresh doughnuts and nice lady running drive thru.

Th
Review №76

Great service..great people..fresh food

Ma
Review №77

Everyone should experience a fresh, glazed Krispy Kreme doughnut. Yeast doughnuts are simply better.

Ju
Review №78

I mean.... Whats better than hot glazed doughnuts right off the rollers?

La
Review №79

The drive thru lady was SO nice!! She truly brightened my day! I wish I had caught her name. She was so kind and so excited to give my pups a pupcup of whipped cream.My family and I was here on Sunday 11/8 about 2:00 pm.

Ry
Review №80

Really delicious 10/10

Ru
Review №81

Mmmmmm......delicious. Need I say more.

An
Review №82

They werent hot and fresh at that time but buy one get one for a 1$ makes up for it

sh
Review №83

I bought a dozen glazed donuts and 2 apple fritters, but one of them came like someone had eaten half of it. Is this supposed to be normal, to put in small ones knowing that we cant see you putting it in the bag. that scuks.

Tr
Review №84

Ordered online and got what I needed for my office

Ki
Review №85

I love this place, not only because the donuts are good but they have an amazing associate (older Indian woman) I get her every time I come to the store. She is so friendly and amazing!! Its people like her that make businesses strive!!

Ke
Review №86

Great Donuts

Ra
Review №87

Good coffee and friendly service.

St
Review №88

Please bring back the Apple fritters guys😁

J
Review №89

Love their chocolate iced glazed.

Ge
Review №90

Very clean. My order took a lot longer than it should have, but the store was clean and the staff was friendly.

Sh
Review №91

They were very fresh and hot

Do
Review №92

They were so slow by the time I got my hot donuts they were 🥶

li
Review №93

Always great when the light is on

Ke
Review №94

I was happy

So
Review №95

Krispy Kreme doughnuts are the BEST doughnuts in the history of EVER!! Whether youre there for a dozen hot original glazed, or a dozen assorted, you just cant go wrong!! The greatest doughnuts around, hands-down!!

Ke
Review №96

Very clean place, fast workers, very nice customer service.

Ma
Review №97

Hot and heavenly!!! Especially when the light is on!

Bi
Review №98

The wait was terrible, the staff was rude, and the doughnuts tasted like they were made yesterday. Never again.....

Ju
Review №99

Always hot and fresh service is great from the beginning of the day until the end

Ju
Review №100

Great customer service.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:9301 E Independence Blvd, Matthews, NC 28105, United States
  • Site:https://krispykreme.com/location/matthews
  • Phone:+1 704-849-2331
Categories
  • Coffee shop
  • Donut shop
  • Dessert shop
  • Fast food restaurant
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:Closed
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
Dining options
  • Breakfast:Yes
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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