RIPP OFF!!! My car ran terrible after coming here. They left things unloosed under my car after performing an alignment. When I returned my car the next day, they clearly seen the problem and did not hold theirselves accountable all while trying to sell me more services. The person in charge (manager) called me a b***h upon going to the cash register to refund me my money. The guy then tried to flip the story, played the roll as if he was being threatened, and then called the police. RUN!!!!!!!! Worst play ever, pay a little extra and go to Firestone!
Didnt really fix my problem but they were friendly.
Most professional Tire Store in Memphis. Fast courtesy service by all employees. Been buying tires from them since the 1970s. And when he gives you a price, the price includes all cost. NO HIDDEN FEES, And no additional charges.
Outstanding Service, Great Prices, Friendly staff.
They always do a great job very trustworthy people and all work is done right. Friendly staff.
Fast and friendly been doing business with them for over 30 yrs
Great people and Bryan is an awesome tech. Super nice guy who does great work in a short amount of time. Much appreciated.
Friendly fast @good peoples 2b around
Good service👍🏾👍🏾
I pulled up and sat there for at least 15 minutes without being acknowledged by even a simple wave. Then when i got out of the car and politely asked about getting air in my tires he yelled back, Yeah. When Im done. Which is fine, but you dont have to be rude. So I just left because customer service is still valued.
Getting your car fixed is always a hassle but going to Russells is a good deal because they dont upsell you and they give you good deal
Very Good Service, and Price
The rating I gave is not on the work because Ive never been waiting on always always too crowded to take anyone in
Staff friendly and honest threw me for a loop professional highly recommend
Very professional and customer friendly. Reasonable prices for certain services. Usually get you serviced within a reasonable time.
Ive been dealing with Mr. Russel for years. They allways take care of there customers. Tge alignment guy is great and the guys in back do a good job. Thanks Russel tire
Wasnt waited on too crowded.
Very fast and reasonable
Great service, good prices
Goodservice at a quality price
Best Place For Business;Very Professional;Easy Going;Honest;Cheapest Rates;Fast & Friendly!
Very good service#1
Just spent 300$ for some car work, not bad
Very cool and relaxed waiting spot even had a dolphins brother work there. Go Dolphins !!!!!
Good job fast service best prices on tires
Great work and great staff.
Did good work on my vehicle and did it in a timely manner.👍👍👍
I took my truck there to get a wheel alignment how about my truck is pulling harder to the left never again ill go back there
I didnt what lone for a oil change. Good service
Awful!!... the guy with the buzz cut brown hair.. has an AWFUL attitude!!!...
I drove over to Russell tire company and upon arrival was told that I couldnt receive a wheel alignment. It was only 12:47@ I dont understand why the procedure couldnt be done, my money is green just like everyone else. I will not be going over there no time soon. Put that in your cash register !
They are always nice the few times I have visited. Plus my dad and sisters visit Russell Tires also
They were fast and friendly
Great job every time
Good service but they have live spiders and spider webs all in the lobby especially behind the wall mounted tv and the window had daddy long leg spiders crawling in them. They did a great job with my vehicle but until they take care of the spiders and spider webs I can’t come back.
Always great service 👍 👏
Hello there,russell tire co.. inc they are good and great workers there and i had my right front wheel alignment done a week ago.
Quick fast service. Friendly...been in business since 1972
My friend always go there when she needs tires they been there for years
Wouldnt recommend this place to anyone. We where referred to this place. We went there for alignment on our truck. They pulled truck to back and ca m.j e back 20 minutes later said alignment was finished. We asked are you sure you did alignment they said yes. We drove off truck still driving the same. Please dont waste your time and money.
My family has done business with Russell Tire for years. Great people and great service. We have never been disappointed.
Ive bought tires from these fine folks for over 30 years. The service department where the real work happens is superb! You dont ever spend over 30 minutes with them as opposed to half a day at other places. Tires are top of the line and with a great price!
A very old and established business that I will definitely be doing business with again
Staff is top notch willing to help sometimes without a charge good people
I drove up to the store with two boat tires I needed mounted and they got on it right away! Russell Tires has my business from here on out! Reasonable priced too! :)
The guys were top-notch and I do appreciate their expertise with no question unanswered two thumbs up
Great service. Good Prices. Nice Atmosphere
Needed a wheel alignment. Came to Russells Tire. Mr.Richard performed a thorough check of my undercarriage, diagnosis the problem, fixed it immediately in a timely manner. The price was Affordable, the environment was Very clean, Cool & Comfy. For a company with over 40 years of experience, We recommend that you choose Russells for all your tire, break and alignment needs.
Excellent service and great prices
This place is a hidden gem. I got an alignment and all of my tires balanced and was in and out in less than an hour. The prices were pretty much half of what you pay at the big name places.
They are always there. Ive been going here for over 16 years. Brian and the crew know their business.
Exceptional service, quality parts, and very personable! I would recommend everyone see them for all their tire needs!
They are always quick good reliable and positive attitude and they have a powerful work display
I love them! Been going to them for years!
Courtesy, friendly and trustworthy. I thought I had a nail in my tire but it was just low because of the weather.
I ordered 4 New Tires and they put them on quickly
Said they dont grease your points only alignment then the short man left my upper control arm bolts on both sides loose. Best bet dont be the first one when they open. Going to Stingly on National.
Highly recommend getting tires here.
No long wait and fast service
Good place I really like their service
Quality service!! Comfortable atmosphere and very efficient and professional people
Excellent job and nice staff
Better get there early
Great experience as usual
Much nicer people and much better prices than the Pep boys up the street.
Nice place to shop for all tires, fair prices.
Great customer service
Scheduling is a little off but good service n polite staff.
Try to upsell you things that you really do not need for your car to run, also overpriced
Great prices friendly people
Been coming here since I was a teenager, good service and good tires
They got good service
Awesome service!
They said theyd align my tires and they did an excellent job in ten minutes. On top of that, they torqued down my inner tire rod that was a little loose. No appointment, waiting included, I was less than an hour.
Very unprofessional, slow and not organized with it comes to handling customers on a first come first services, I personal wouldnt recommend anyone with integrity to go here for any type of services
Excellent place, i will never go anywhere else for an alignment.
Friendly people great service
Great place great price!
Great service and a great crew
Get you out of there in a timely matter
Fast and efficient works very nice and helpful
Nice prices good service
Grade a service I wouldnt go anywhere else
Very quick service!
Professional, reasonable and reliable.
Slow never a service man on duty to align cars
Good shop but suspension & tires only....
Great placr
They do good work, always pleasant
Stephen and the rest of the staff are so funny. And they can get you done and not cost a fortune. I come here all the time.
Great customer service
Great service
Most honest people around
Cool
Good service and fast service
Helpful! 👍
Fixed my van tire problems
Long-time owners. Very friendly
Fast and friendly service