The quick stands for Quick Tempered. Phil cussed me out after asking him to help jump start my car. He used the F word numerous times and was verbally assaulting me. Phil lacks professionalism, empathy and respect.My starter went out and it has a life time warranty, but the mechanic shop who originally installed the starter needed to confirm it wasn’t a battery issue before purchasing a new starter. Mind you they had no problem purchasing a new starter, all they needed was confirmation that it wasn’t a battery issue. I was simply relaying a message from the mechanic who installed the starter. So instead of helping a customer, he chose to drop F bombs and yell for absolutely no reason. He also put words in my mouth that were simply untrue. I never meant to disrespect his opinion or question his expertise. Even after his childish behavior, I never raised my voice or steeped to his level. In the end, I had my car towed down the street to mechanics that were respectful, professional and willing to communicate and work with me.I DO NOT RECOMMEND giving Phil any business.
My initial experience with Phil at Mr. Quick Tune was when my daughters car was at a point where I needed to know if it was best to invest in repairs or in a replacement vehicle. I dropped it off with Phil that morning and described my predicament. Within a couple hours he called and shared that I needed to start looking. He said that he really didnt do any work so there would be no charge. I expressed my sincere appreciation and assured him that I would be back in the future for all of my service needs. Fast forward to today and it was time for our family van to have an oil change and also possibly replace the brakes. I dropped the van off with him first thing in the morning and within a couple hours he called and asked me a few questions about my brakes. After a couple minutes he shared his estimated repair costs (which was more than reasonable) and assured me that he would call me back if anything caused the price to change drastically. By early afternoon the van was ready for pick up. I met Cheryl in the office when came to get the van and she was extremely friendly and sincerely grateful for our business. Were now ready for a road trip this weekend!
Phil is always diligent and persistent at making sure the problem is solved and my vehicles run smoothly, and even advises me on ways I can save on repairs instead of overcharging me. I’m glad I found a shop that has integrity! Cheryl is very friendly and helpful, and always enjoyable to talk to. I’ve had great experiences there and would recommend this mechanic to anyone!
Phil is amazing. Quick and fair. We use him for our work vehicles. This time I used him to repair a personal vehicle I had almost given up on. I highly recommend!
Its often intimidating for women going in to have your car seviced. I have been searching for a good, honest, & professional mechanic. Im so glad I read & trusted the reviews for Mr. Quick Tune. Mr. Moran (Phil) explained everything to me so that I understood. The best thing about my entire experience is the way he worked out my issue so that it was affordable. Its important to include how nice Mrs. Moran (Cheryl) was & how welcoming she made me feel. I was so thankful & couldnt find the words to express my gratitude. I recommend anyone looking for professional & good quality work please go to Mr. Quick Tune.
I received fantastic service from this shop. My ac works good as new and the service was fast with a fair price. I definitely recommend this shop for your car repair needs.
The owner and proprietor of Mr.Quick Tune, Phil, is the very best and most knowledgeable mechanic that I have ever known. There is no doubt in my mind that he is, by far, one of the most outstanding and kindest human-beings of the face of this earth. Honesty, integrity and going above and beyond what is necessary to take care of the job at hand comes second nature to him.Anyone that is not using Mr. Quick Tune should switch to his establishment. This man knows his craft and he should be in a classroom passing his knowledge on to the next generation of mechanics but, then I wouldn’t have him to rely on.
When I bought my truck, I purchased it knowing the A/C needed to be repaired because the hose was leaking. So when I called the shop, a sweet woman answered the phone and pretty much walked me through their process. I was so pleased with how she talked me to me that I knew in my spirit I had to bring it to that location. I went up there the following day and spoke to a gentleman named Phil, he was super helpful and re explained the process to me. I told them I was dropping off my car and leaving with them to fix. Phil called me and communicated with me the entire time! From beginning of the transaction to the end, I felt well informed and it was definitely money well spent! The A/C in my truck blows Wonderful as well! Great location, and I was treated well. If I have any other car issues, Im bringing it back here!!
Phil was super nice. The job was completed very quickly. I will be returning.
UPDATED REVIEW: I rated this business (5) stars before, because I thought I had received fast and honest work. I brought my car in on 6/17 for a/c diagnostics ($50). I was told that my system was overcharged and that it would be ($130) to flush and recharge the system. I agreed to the service and was told to come check that the air was blowing cold while my car was in the bay. I was then told by the technician that although my air was working it would be best to replace my expansion valve and a/c receiver drier to prevent the a/c from having a repeat issue. I agreed. In total I paid ($706.57). Cheryl texted to check in on 6/21 asking how was my car running I told her it was still running fine. Near the end of July I noticed inconsistencies in the pressure of cooling and when turning on my ac their was a funny smell. I intended on taking my car back being that the last service was under warranty. Due to my mother being ill I was in Nashville for the majority of August and did not return to Memphis following my mother passing. I contacted Cheryl via text and phone and advised her of the issue I was having. 9/17 - I bring my car back and receipt and explain the issue. Phil takes my keys and I hear him speaking with another gentleman within the bay for at least 8-10 min. He comes within 15-20 min of me arriving there to say that my cars condenser has a leak in it and that itll be ($500+) to fix it. He advises under the service warranty completed in June that he can recharge my a/c but thats all thats covered. I decline to have him replace the condenser and advise that I would shop around for estimates. When I get in my car I noticed he had not attempted to put any refrigerant in, so I go back and request that he recharge the vehicle ( so that when I took the car to another mechanic they could see and confirm the leak and issue). I explain to him my concern with just having 2-3 months ago paying him $700 to diagnosis and fix the AC to then be asked $500 to replace another component. He became irate and started pacing back and forth and even lounged at me stating that I was cutting him off from speaking and that he wasnt wasting ($30-60) to put more refrigerant in my vehicle although he had just previously stated he could. I ended up having to call the Bartlett Police because of his threatening and erratic behavior. I was advised to contact a lawyer which I will for breach of contract and thank goodness my sister recorded my conversation with him yelling and acting unprofessional !
Got me in quick and fixed my radiator quickly and cost less than others.
The prices can be a bit stiff but thats because Phill is a car wizard. If you want it done right, take it to Mr. Quick Tune
I had a car emergency when visiting Memphis and Mr Quick Tunes fixed my car right away. They were professional, reasonably priced and efficient. I really appreciated their service.
Phil is a straight shooter and great mechanic. I dont take cars to mechanics cause I dont want to get hassled. Phil was honest and knew very quickly what the issue was and fixed it at a reasonable rate. Great place!!
It hurts me to come here with an complaint. I received service 2months ago for a diagnostic, tune up & some other problem the gentle man thought would help fix my car. I ended up paying over 600$ for service that wasn’t fully fulfilled !! Paying for a full tune up & leaving out with half done job hurt my heart. I do feel as if my money was just taken out of my pockets...
Ive actually been a customer for several years and over that time have been very satisfied with both the service and the pricing. I like the fact that they are upfront, honest and straightforward in their dealings as well as being friendly and just overall nice to do business with!
Great service! Quick. Affordable.
A very knowledge able mech and fair priced. I will go back
Called and asked about a transmission flush, spoke to the mechanic I cant remember his name but I knew his voice. Gave me the best advice and TOTALLY honest. Told me they dont flush transmission but service them. So I asked why and what he told me made perfect sense. Called Chevy and they just wanted my money of course didnt asked what year or mileage was on my truck just gave me a $380 price without tax and labor. Thats why I will always call Quick Tune before dealing with a dealership period!!!
Horrible customer service!!
Horrible customer service!!
I like to do business with local companies when I can, which is why I chose Mr. Quick Tune. They are so nice up there and I never feel like they are going to sell me things I dont need just because I dont know about cars. I will continue to tell everyone I know to take their cars to Mr. Quick Tune for service.
The AC on my Suburban went out halfway between Texas and Kentucky. Stayed open late to complete my repairs so we could make it to a family wedding on time. Great job, great price, and most of all Great People. My daughters still talk about the duck under the bush.
You do not find many automotive repair shops like this one. Very knowledgeable, let’s you know what’s wrong with your vehicle and what else could be possibly wrong before any work is started. Gives you up front pricing and if anything comes up, is very quick to notify you.What’s even more important is that they stand behind their work completely ! Honest, fair and great work ! I highly recommend them !
Fast service great price and explained what exactly what he was going to do
My experience at Mr.Quicktune was no more than phenomenal. The customer service expertise was more than extradionary . Mrs. Cheryl definitely provides you the calmness you need to ensure you that your vehicle is in very good hands . She does a excellent job keeping you informed of the findings of your problem . She does a consistent follow up with you about your vehicle .Mr.Phil or what a gentle soul he is 🌹He provided quick, efficient service in a very quick timely manner . If I could rate the service @ Mr.Quicktune 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟I would .
I wouldnt go anywhere else. Phil gives excellent honest service with quality work!
Awesome service! A level of expertise and customer service that is rare in todays service orientated businesses.I highly recommend Mr Quick Tune for your automotive repair needs.
Called to inquire if my diagnosis of a bad lock cylinder sounded correct so that I could bring my (non-running)car in on a damn tow truck to have it fixed since they have no mobile assistance and the asinine tech made it out & suggestively stated that all I wanted was free advice.... “would you call the doctor an ask about illness” Hahahaha service experience like no other?!
I was blown away by the honesty technician there. I went in because I was having a brake light issue so the technician gave me a really good estimate of what it would cost to fix and he was really honest about some things that I didnt need. I thought I would have to get the brakes flushed and he recommended not to do that until I got the parts fixed and then get a brake flush so I wouldnt be spending too much money. This is the only place I will go to take my minivan to get an oil change because he checks out the van changes the filters and put some great oil for a great price. This is so Mom and Pop store so come here before you go anywhere else support your local stores
UPDATE: I would like to thank Mrs.Cheryl for following up with me which makes me feel comfortable in the work that was performed on my vehicle. Thank you so much.Got a tune up there today got a price quote without the tax so it was more than what I originally thought. I still dont know what all was done on my vehicle because he didnt explain to me anything he did or replaced he told me a spark plug was 40 dollars a piece I look at my receipt it says 7 dollars and labor was 258 it took him all of 5 min to be done with the entire tune up for 300 dollars. Customer service was non existent and when he would speak it was very lack luster no details or anything. I wont be returning.
These folks are great. Truly. Im very happy with the service and care we received. If you need a good, trustworthy mechanic, look no further.
Great service! I needed the air conditioning system fixed in my 98 Ram 2500. Phil was very prompt and thorough with the repair. He found a high pressure line that was chaffing against the body work and rerouted it enough so that it would not cause problems in the future. Highly recommended.
Phil and Cheryl Moran and truly dedicated to their customers. They give the best priceson parts and labor, you can find anywhere. Phil and his other mechanic are always on hand to do the job right, as quick as possible and stand behind all their work. They dont play games with your money or vehicle, and will work only on what needs to be worked on. Give them a try and you will be pleasantly surprised and pleased at your experience with them, and also, your vehicle will run like a tiger!! Tell them, Wanda sent you to them, as she trusts them 100%. Now thats a fact!!
Mr. Quick Tune keeps all 5 of our cars - some with VERY high mileage - running well. Honest, straight-forward and understanding, Phil Moran is the only one I trust to give me the absolute truth and the least expensive way to get it repaired. Quick to diagnose and communicate the problem and a cost estimate. Goes above and beyond to be fair and truthful.
I am thankful to have such honest, and knowledgeable people, helping keep my vehicle running well. Not only keeping it running well, but I purchased it from Phil and Cheryl in 2010. My 2002 Buick has well over 200,000 miles on it. With no major problems as of yet.But if it does, I feel confident I can take it to Mr. Quick Tune, and have it handled properly.Until then, I will continue to go for regular maintenance.Thanks so much!Sincerely,Laura MacGregor
We were given excellent service here and the job was done well and very fast. He even put my front fender back in place even though it had nothing to do with the repair he was working on. Well definitely be back if more repairs are needed in the future.
Phil went out of his way, staying late to ensure that my car would be ready on time for an out of town trip! He devised his own solution for the issue and saved me much money in the process. He is knowledgeable, honest and clearly explains everything, A rarity in the mechanic field, this place is a treasure!
Stopped here needing a sudden repair. Got me in and out in no time and the best deals! Very honest mechanic. I will be returning here.
Job well done! Very friendly staff! texted over a week later to make sure things were running smoothly! Will most certainly return when needed!
I have used Mr. Quick Tune for more than ten years and he remains, in my opinion, the foremost authority on automobile work, value, etc.Phil is an honest Christian and runs his business accordingly. He is fair willing to do whatever it takes to get your vehicle back on the road. If its in your best interest to get rid of the vehicle he will tell you and give you a pretty good infield, as opposed to ball park, idea of the value of your car.When I was deployed to Iraq, Phil rescued my son, who, of course, was having car trouble, several times; It was also after hours and in the rain. Hes kept that vehicle running for over 200,000 miles!Yes, Ill take my cars back to Mr. Quick Tune!
One of the best, most honest and capable mechanics I have ever used. You can trust Phil with anything and you will get great work, honest pricing and fast turn around.
I arrived in the afternoon 12:40 p.m . There was one vehicle under the shed with hood up. I didnt see anyone around and no one was at the front desk. Then a man came from the building next door and asked what you want? I stated a tune up. He stated come back tomorrow. I was flabbergasted !!!! Quick tunes wasnt quick for me. He was dry, & unconcerned. Need to change name to One Car a Day Tune Up. [ If I feel like ]
Upfront, fast honest and real. Quality work. Tip top and turn key
I like straight forward responses to my problems. Ive been using Mr. Quick Tune for 10 years, I think, maybe more, Phil and Cheryl have always told me the truth. This last time, ouch, but trust is built over the years and I TRUST them!!
I had an engine overheating problem for 2 years. The the engine only cool when driving but overheat during idle. It took Mr Quick Tune 20 minutes or less to troubleshoot and found out that the fan clutch went bad, easy fix for Mr Quick but troublesome for me [thats why they are ASE cert.] and Im not.Great experience, happy, satisfying, and an at home atmosphere!!Quick Tune youve just earned yourself a permanent customer!!Highly recommend 10+☆☆☆☆☆
Have talked multiple vehicles here to be fixed and have never been dissatisfied!! Highly recommend
And people think a dealership takes people to the cleaners. At our dealership we charged $19.95 plus taxes and feesI pull in here and the guy says $39.95 to patch the tire. I told him whatever just fix it.I will never be back again.
Phil is simply the best. A very honest mechanic who treats his customers fairly and never gouges. He and Cheryl are a true gem in Bartlett. I wouldnt take my vehicles to anyone else.
Phil, Cheryl, and William provide good work to our vehicles as well as good customer service. Excellence with a personal touch. Good people.
Always willing to help, always ultra-quick, always reasonably priced. The Morans treat me like family, and I appreciate that. I recommend them to all my friends.
What a wonderful experience! Superior customer service, reasonable prices, and owners who understand the importance of working efficiently.
Friendly knowledgeable service. Mr. Phil, Ms. Cheryl and William are always ready to give you great service. I started dealing with Mr. Quick Tune shortly after I relocated to the Memphis area. At the time I had a Volkswagon Beetle and was treated horribly at the dealership. There are not many mechanics who are qualified to repair a German made car like the Volkswagon. Mr. Phil and William are certified and do a wonderful job every time. I like that they take the time to fully explain what the problem is and what needs to be done. Their pricing is fair and they usually can get the parts thats needed in a timely manor. I highly recommend Mr. Quick Tune.
I came to Mr. Quick Tune with a problem in my secondary air system that my usual (now former) mechanic either could not fix or enjoyed milking me for more and more money. After 1 visit at Mr. Quick Tune, my car was fixed with the agreement that if there were any problems within a month, I could bring it back for a refund and continued troubleshooting. Thats about as fair as it gets!
I have relied on Mr. Quick Tune for at least 8+ years, and have trusted Cheryl, Phil and crew to maintain my car whenever I go in their shop.They are courteous, efficient,explaining what needs to be done to keep my car in tip-top running condition.They arealso very reasonable in pricing their services.I rate them 5 STARS !
Spring is here again and time for Dos(96 Chevy S10 EXT Cab 4.3 Vortex) tune-up. Been using Phil and the ASE certified staff for years. Cheryl at the front desk is verycourteous and always on top of things. Knock on wood my Truck makes it another summer. Little shop with top knoch service. Always honest and that to is what keeps me going back.
Good work service could have been better
Car wouldnt start.Sent it to Mr. Quick Tune.They fixed the battery and cables.So far, so good.
Just as advertised, excellent service at an extremely reasonable price! Timely, too! When my A/C went out, we just *knew* the compressor needed to be replaced.... a very expensive proposition, but very necessary, especially with summer coming up. Phil quoted me a price for compressor replacement, but when he got under the hood, found that the problem was a much more easily (and MUCH less expensively) switch repair. After being gouged by several other places, it was so great to go somewhere where they werent trying to invent more problems or jacking up the costs unreasonably.Phil also explained each thing to me without being condescending in the slightest - something else I appreciate very, very much. I wont be going anywhere else for car repairs from here on out!
I called them regarding a rumbleing noise in the left front wheel of my vehicle, and they stated they would take a look to determine the issue. It did not take long to determine a wheel bearing problem. I thought that the fix will be days without transportation. It was repaired within two hours and I was ready to drive home to Oakland. Also the work has a warranty should a problem arise with the work. This is the second time I have utilized Mr. Quick Tune, as a result of the airconditioning fix they completed some eight month plus ago.
Professional service at reasonable price. Trustworthy is the key word.
Honest, courteous, good people, and they take great care of your car.Would, and have recommended them.
Nice friendly service. Will not cheat you for money.
I had a great experience although should have looked for other qoutes. I am very please with the service and how I was treated by Ms. Cheryl and Mr. Phil, Know I was a little upset with the labor costs.
At Mr.Quick, we found the honest and quick service with a reasonable price we were looking for a long time.
Best quick lube shop in town
Clean waiting area. Friendly people.
I hated it they got over on me