Our phone had an issue, the sale lady helping us to resolve the issue. Greatly appreciated her professional.
The clerk took care of all my needs very helpful very understanding
Great prices for phone
Poor Customer Service Salesman acted bored and Was not too Helpful and not friendly at all. I wanted to Upgrade my phone but he told me to come back after I did more research into the iphone then come back. The store had just opened and I was the Only Customer yet he acted like he was way too busy to help me .
Nice store. Have been a customer for years.
Took my mom to pay her phone bill. Very nice and helpful young lady working there
Bought my first IPhone and was checking out the Bluetooth functions in my truck. Frank saw me through the whole buying process. He was patient, knowledgeable about their products and capabilities, helpful with navigating through the phones. Thanks Frank
I came into the store having an issue activating WiFi Calling, which I had already tried calling / chatting with Cricket to get fixed. They had not been able to help, so I gave a store a try. Janine went above and beyond in diagnosing the issue and after a new SIM card was able to get it working. I highly recommend this store and Janine!
Great store amazing selection and even better staff! Very knowledgeable!
Have been searching for a new wireless plan and have found Janine to be the greatest. She is patient knowledgeable and a delight. Can’t say enough about our experience.
Last week me and my fiancee went to cricket to look for a new phone, in the process we had the privilege of meeting Janine, she was a life saver. Our first encounter with her was awesome, she showed us several phones and how they worked, she was very knowledgeable, polite, patient and caring. We came back today and got the same five star treatment from her.
The experience was wonderful
Very nice and clean store. The young lady on staff was very kind, knowledgeable and smiled the entire time. I went in looking for a charger and ended up buying a new phone because she was so good as pleasant. When its time for a new phone or equipment Ill definitely shop with her and the cricket store it in the falls!
Janine is amazing. She is very knowledgeable. I was having issuea that trouble shooting just wasnt fizing. I took my phone in to her and she fixed it without issue. Love this location!
This is a communications store. With phones. Yet as I’ve called 3 times to confirm they are open no one picks up. In a store full of phones. Why would I need to call when I can just show up during business hours you say? Well I’ve shown up twice on a Sunday during those hours and the doors are locked and the store is empty. Great place.
Came in after I lost my phone and needed my old SIM card deactivated and a new one activated. Janine, I believe thats how you spell it, was incredibly helpful, sweet, and kind. The whole process was quick and easy and I was out of there in 10 minutes max. Thank you, Janine!
Janine is very helpful and really knows how to get you setup with a new phone. I didnt have my locked Sprint phone. But she was still able to transfer all photos & contacts etc. & Still keep my same phone number.
Omar was awesome! Very patient with tech - illiterate me! Highly recommend!
Recently went there my phone just died on me a very helpful young man, Jerome helped me very knowledgeable on the phone I was looking for ...thank you for helping me!!!
Very good to do business withI updated my smart phones for my wife and me and we had Janine for a sales person, very knowledgeable and helpfulI give her 5 stars
Jeanine is awesome. She is so friendly and helpful.
Love all my dealings with the Cricket store. They are always helpful and answer all my questions and resolve any issues I have.
The young lady in the store was awesome, i came in after seeing this huge sign that says port a number free activation. The lady inform me she has to contact NOAH the manager for the promotion. NOAH was very rude and then told the lady to take the sign down. Refuse to talk to me or give me his number. Will be contacting coorperate. Very Rude manager....
Always get great service at this store.Went in a half hour before closing to replace my broken phone.Francis was great and very patient and helpful.He explained everything clearly and we felt we got quality customer service that is rare today.
Always great help from Janine. Shes a super nice lady.
Went in here looking for a phone people friendly helpful
Very nice and helpful service. Ill return.
Met with jeanine sp? Yest at Menomonee falls store. Awesom cust svc. Kind polite helpful happy. I will driv from random lake to do business w her again when needed.On another note Shelly from sheboygan store was rude and not helpful at all.cut me off several times just asking questions. W not go there and i work in sheboygan...juss sayin hope managers see this.
Cant reach anyone but voicemail, and never get a return call
Awesome store, great customer service!
Great service.
Well organized and articulate
All the years Ive been with Cricket I have not had one thing go wrong ever I would recommend it to everybody and anybody and I have done that thank you for the service
Super slow service. And phones came out not working right
Great location, great people
Good deal for unlimited data
Great phones.love my service
Great staff very helpful
Nice store and service too
Very nice lady
Great customer service
Awesome
Staff was friendly