I have been shopping around for a hot tubs and had an experience at a totally different store/ company where the salesman was super rude and would likely have not talked to me the way he did if my husband was there. I then went to AZ Spas and Patio, and Dan was helping me. He was so kind, helpful and easy to understand! He educated me on more of the process of being a hot tub owner and I was very appreciative of his professionalism. When we decide on the right hot tub we will definitely be working with Dan!
We love this store! Lori & Russ are so helpful and so great to work with. Its refreshing to walk into a store and be greeted with a warm welcome by such knowledgeable and attentive owners.We picked up these amazing chairs last week and they were such a great addition to our patio. The only problem now is that everyone wants to sit in them and we only have 2 😂 we’ll definitely be coming back for any spa and patio needs in the future!
Purchased a Hot Tube earlier this year and the customer service provided by Russ & Dan are 2nd to none!Thank you for standing behind your business and your customers.Mike F.
I recently have been looking to spruce up my backyard with patio furniture and likely a spa. I discovered AZ Spas and Patio in the valley which is a family owned local store with subject-matter generational experience. Upon entering the store, they gave me an opportunity to look around and politely asked if I needed any help. They provided very personalized consultation on spas and furniture options which was great because I feel like many just want to up-sell me or sell me something I simply will not need. They have very competitive pricing on service and it is nice to see that it is a one-stop shop for accessories and maintenance products. I ABSOLUTELY recommend you check this store out if you are considering patio furniture or a spa!
We just purchased a new Marquis spa from AZ Spas and Patio. Since this was our first experience owning one we had several questions. Dan took his time answering everything and was very helpful. Our spa arrived when promised and the set up was quick and the gentlemen were also very helpful walking us through it all. We are loving it so far!
Great business and very friendly.Russell & Dan know the business and provide amazing customer service.I highly recommend making your Spa purchase here.
Contacted Dan about some questions I had on my spa, he was very quick to respond to my email and was very helpful (and honest) in his input. I really appreciated his time and hes definitely worth 5 stars.
If you are in the market for a spa, you must go visit AZ Spas & Patio! Russ was so knowledgeable, friendly, and provided amazing customer service. We checked out a lot of spas and decided on the V94...best decision ever! The jets are incredibly strong. I didn’t think I needed the Micro-silk option, but it happened to already be on the spa we purchased, and I am so glad! It’s incredible!!Thank you AZ Spas & Patio, best in the Valley!!
From start to finish! I emailed a request on Friday with instructions on how to reach me and they were followed, which was appreciated. Russell reached out within minutes! He was knowledgeable, respectful of my time and informative! No corny sales pitch just facts. We placed the order on Friday and received our hot tub on Monday just like he stated. The delivery guys were great also! Personable but respectful and did what they came to do! Would highly recommend this company! Oh yea...our hot tub is amazing!!! ☺️Beautiful product! Can’t wait to enjoy it for years to come!
GREAT EXPERIENCE! Not only did we find the perfect spa, but we completed our backyard oasis with great patio furniture as well! They were very knowledgeable and the process was seamless! They took the time to find me exactly what I was looking for and worked with my budget. I felt a sense of value, that customers just dont receive anymore. The overall quality of service at AZ Spas and Patio will keep us lifetime clients.
I’m an interior designer & I had an amazing experience with AZ Spas & Patio! I would highly recommend them for all your outdoor needs! Lori was so helpful with directing us in our patio furniture needs & outdoor heaters for my clients. Russell got us set up with a swim spa that my clients are super happy with! I will definitely use them on my next project! Whiskey +Wine Design.🥃+🍷
If youre shopping for a hot tub, do yourself a favor and stop by AZ Spas & Patio. You will save a ton of time looking for the so called best deal and hoping to talk with someone who knows anything about what they are selling. We have always owned a hot tub and recently had some issues with one we bought from another company. The owner, Russell came out to assess the problem(s) and was extremely knowledgeable, professional and friendly. He and his wife Lori treated us like family instead of just another customer. We ended up returning our broken tub and purchased a beautiful new one from AZ Spas & Patio. Delivery and set up was timely and efficient. Russell took the time to go over all the buttons and super easy maintenance. His store had a great assortment of styles, sizes and colors to choose from with an many different options at a great price. I think we shopped every spa store in Phoenix and the millions of surrounding cities coming home with nothing but disappointment and frustration. Russell and Lori were referred to us by more than a few neighbors and we were so glad to have found them. They even gave us a sneak peek of the inventory before their new store officially opened. Seriously great people! Thanks Russell & Lori!! We LOVE our spa!!
Amazing service with high quality tubs at great prices!! Russell and Lori are fabulous!! They took their time with us so we could get exactly what we wanted!! Awesome financing too! Only place to go for your hot tub needs and also some beautiful furniture to finish the look!!! 100% recommend!!!
Great family owned local business! They helped create my dream backyard. We got a spa with micro silk and its amazing! I would recommend this company to anyone. Especially if you need any insight on your outdoor space and what to do with it.....very knowledgeable!
Russell is a great guy to do business with and I would highly recommend visiting here if your in the market for a hot tub.
Went and pick up a gas fire pit! Could not be more happy with our purchase! Lori and Russell were great! Super friendly and helpful, they have a great store with spas, patio furniture, outdoor heaters and gas fire pits! Great place and great deals! Definitely check them out before you make a decision!
I had a great experience the other day at AZ Spas and Patio. I love that they are a local family owned business. The owners Russ and Lori are amazing and so knowledgeable! Their personalized customer service approach was so refreshing. Not once did they try to pressure me or push me to a bigger or more expensive model to help their sales like some other stores have, they actually listened to what I was looking for. They have a great inventory with a wide range of sizes and seating options for spas, quality patio furniture and fire pits while still keeping competitive prices. I don’t do a lot of google reviews but I felt they 100% deserve one and would recommend them to anyone! Thank you AZ Spas and Patio for helping to complete our dream backyard!!
I had a great experience shopping for and choosing a hot tub at Arizona spa and patio. I wasn’t sure how or what to choose for my space. Thankfully Russ was very knowledgeable and helpful in helping to narrow my choices down to my needs. Highly recommend!!
It was such a pleasure doing business with this company. Russell Moody was very easy to work with and very knowledgeable as far as providing guidance as to which spa I wanted to purchase. He also set me up with his concrete guy, Travis Lumby Concrete LLC. Travis poured the concrete within a couple of days after I ordered the spa. He did great work in spite of the triple digit temps. The guys who did the setup were also very helpful. I was a little disappointed where the drain was located and they suggested a small alteration and made it happen!
Great people that focus on customer service and total satisfaction!
Went in looking for a hot tub to fit my family of 6 and had a great experience. Russell and Lori were great. Didn’t pressure us into a hot tub that was out of our budget. They made sure that the hot tub fit our family and our budget! We made our purchase based on the expertise that Russell and lori had! We are excited for our new marquis spa to be delivered.
Very knowledgeable and super friendly owners! Your one stop shop with a wide selection of spas and all your patio needs. The overall experience is personable, giving you the peace of mind that you are making the best decision for your purchase. Look no further!! Thank you AZ Spas & Patio!
I purchased a spa about 3 weeks ago from Az Spas & Patio. They gave me excellent financing with 48 months interest free. After using it for 3 weeks my water became murky. I also noticed my removable filter was cracked at the threads. I called Russell and he took care of me 100%. We went over chemical readings and maintenance on my spa. He gave me a new filter and a couple of bottles to raise/decrease our PH levels. This was all done on a Sunday afternoon. Thanks Russell
This company has fabulous products from phenomenal spas Az. Spas and Patio has phenomenal spas for every need and incredibly comfortable patio furniture. Everything including patio heaters, full service parts and accessories, stairs or surrounds, whatever you may need big or small. The quality of the products is only equal to the top notch and generational knowledge of the owner Russell. Service extraordinaire!!
AZ Spas and Patio was great! We couldn’t believe the variety of spas for any lifestyle! We are extremely happy with our purchase and loved supporting a local business at the same time! Cant wait to relax in our new spa!
My husband and I went into Az Spas and Patio looking for a hot-tub, we loved the atmosphere as soon as we walked in, we felt so welcomed unlike the couple of other business that we went into and felt like we were talking to car salesman. We bought a hot-tub off of the floor and they were able to deliver and install the next day on a Saturday which no other dealer was able to do. Taylor and I loved how we were treated, and we both highly recommend you looking at Az Spas and Patio for your next purchase. Thank you Russell and Lori!
Great customer service! Russel delivered our fire pit that night! We were unable to get them running and with 1 phone call he was at our house within 5 mins and they are both up and running! Great service
The owners Russel and Lori are amazing to work with! Their customer service is unmatched and I highly recommended them for all of your spa and patio needs.
Super friendly and professional!! Seemless and painless purchase, install, and aftercare for my new hot tub. Definitely treated me like family:)
Best deals in the valley, walk in it’s worth the trip!!! Even if you’re just looking for a place to pick up pool chemicals. You’ll buy a spa here after you’ve priced it elsewhere.
Such great service in the buying of our fire table and lamps. Greatly appreciate the above and beyond support.
Russell and Lori are wonderful people and I love my Marquis spa! If you’re thinking about buying a hot tub, make sure you go see them.
The owners have extensive knowledge in the spa and pool world and I highly recommend them if you’re in the market for a hot tub!
No better two people to help me make my dream backyard come to life! I couldn’t do it without Russ and Lori. Highly recommend!
Friendly service. Quick and easy set up!
My wife and had found exactly what we were looking for to finish off are back patio we couldn’t have done it with out AZ SPAS & PATIOS help. They were very professional and friendly!
They are friendly, honest and reputable.