I won’t get into the details of how I came upon this Southwest Spas location, but after receiving a call back from Serge, I went in and there he was all smiles and eager to assist me. And teach me about the inner workings and Health Benefits of the dimension one spas. Outstanding customer service and follow ups to make sure that I was happy with my purchase (including if I was actually using it) Id give them 10 stars if I could. I highly recommend this location. Serge’s knowledge and contagious happy attitude, have gone above the bar in service and product. Thank you serge :) I love my spa!
From the second we stepped into Southwest Spas we had first class attention. Jeremy spent so much time going over in detail all of the different spas and their own unique features. We ended up selecting the Meridian and we are super happy with it. We couldn’t believe how quick everything happened. We were expecting a few months to get delivery or get everything set up to be ready, but Jeremy handled everything and we ended up getting the electrical, crane delivery, and installation within a week from purchase! Unbelievable. Southwest really took care of us, which was so nice because we were nervous being first time spa owners. The boys that came to install were super friendly and taught us everything we needed to know about caring for it. We feel super comfortable with it and excited to get a lot of use out of it.
Purchased this D1 spa, Lotus Bay late last year and have not stopped using it. Multiple people have been in it and love all the features or just like to relax with many seating options. With the maintenance reminders built in its easy to stay on top of maintenance. Chemicals and filters are no concerns when its time to relax. Very pleased with the staff and product. 👍
It has been a great experience working with Southwest Spas. They are extremely helpful and I am very glad that I decided to go with them. I look forward to using my spa for many years and know if I need anything or have any questions they are just a phone call away. Thank you so much.
Amazing experience from start to finish!! We were purchasing for a rental we have and we live out of state, so needed to do all this from out of town. From my initial conversation with Serge, I felt at ease and informed. He made the whole process flawless! Sent pictures along the way and included all pricing, nothing hidden. I was nervous it would fit where I was thinking and Jeremy volunteered to go over and measure himself to help! I can’t tell you how helpful that was! They are amazing, go get yourself a spa from Southwest Spas!!
I was so impressed with Serge: a friendly gentleman, he is knowledgeable, answered all my questions, gave information I did not think to ask about and there was no pressure from him at all. I had intended to check out a couple of other spa showrooms, but I bought the Cove from Southwest Spas immediately without doing so because I really liked the spa features (I did research online for other spas). The Southwest Spas tubs had everything and more than I wanted at a great price AND I really liked Serge. Everything went along as he described: I had my spa delivered and installed 3 days later; it works perfectly, it is beautiful and I love it. The jets and hydrotherapy are better than any hot tub I have experienced. It is easy to get in and out of; all of the 5 molded/formed seats are perfectly comfortable. I was concerned because I have had back injuries and other hot tubs force a position that is uncomfortable for me. Serge made sure I would be OK by having me test each seat in the showroom. Oh, and it is soooo easy to keep clean: it cleans itself really with little work and effort from me.Thank you Southwest Spas and a very big thank you and hug to Serge!
Both Jeremy and Serge were very helpful and great to work with. I appreciated their knowledge and time spent answering all my questions. They never used high pressure sales tactics, which made me realize I was working with the right people. We love our new spa and look forward to putting it to good use.
Me and my husband are absolutely happy that we found this place. Awesome spas and great service! Special thank you to Serge who went above and beyond to make sure that we are absolutely satisfied with Southwest Spas customer service. He impressed us with his professionalism, knowledge, and warm and friendly personality. Every single question was answered, every little concern was addressed. With Serges help we found our dream spa and couldnt be happier. Definitely recommend this place!!
My spouse and I had been contemplating a spa purchase for years… we shopped around and researched the web for months. We could have saved a ton of time by just getting the first one we saw at Southwest Spas! They definitely have the best products at the best prices!! Jeremy and Serge really did treat us like family and their friendly service is just what we needed to feel comfortable with our purchase. We have been so happy with everything from the sale, to set up, to the ease of use! We use our spa nearly every single day and I’ve waited months to post a review to make sure I’m satisfied- (and to see if I would need more customer service)- but we couldn’t be happier! We will be recommending to all our friends and family. Thank you Southwest Spas!!
We had a great experience shopping here! So friendly and they answered all our questions. They were able to deliver right away and worked around our schedule. We love our spa and use it every day! Thanks, Southwest Spas!
From the initial purchase, to letting my spa sit in their warehouse for an extraordinary long amount of time until my yard was ready...to delivery and set-up, Serge and Jeremy were great. All questions answered, and no stone unturned! I would wholeheartedly recommend Southwest Spas to anyone!
Serge has great customer service! The spas are high quality and a great addition to our home. Serge was a pleasure to work with. Extremely informed and was able to answer all my questions. Thank you Southwest Spas!
We had a wonderful experience in purchasing a spa from Jeremy at Southwest Spas. Jeremy went above and beyond to make sure we had the spa we wanted. He communicated so well with us and still does, to make sure we are happy and if we have any questions. Other spa stores dont compare to Southwest Spas, and weve been to many! We would highly recommend them!!
I purchased my second spa from Southwest Spas from Serge. He was very friendly and knowledgeable about the spa that I picked out. It was a very easy buying experience. I would highly recommend Southwest Spas if you are thinking of getting a new spa.
I worked with Jeremy in picking out the jacuzzi that I now own (Nautilus). I’ve done extensive research on the brand and the unit I purchased and was very pleased to know that I was buying it for 4,000$ under normal retail value. Jeremy is very knowledgeable and extremely helpful as well. When I finally decided on the unit I wanted he had it delivered two days later and professionally installed with a team of 5 guys within an hour and half, even though my electrical situation was complicated. Do your research and you will see that you will be getting a great deal buying from here, the warranty on these units is unheard of in the industry and they hold their value for many years so it’s a great investment especially if you want to raise the value of your home.
Absolutely a great experience from beginning to end. Jeremy was definitely a low pressure sales guy and has been there post purchase to answer a couple of questions I’ve had. We are very pleased with the spa, we bought a dimension one at home Series and could not be happier. Would definitely recommend this company to anybody looking to purchase a spa here in the valley and the customer service is top notch. Extremely satisfied and a customer for life.
I was looking for a hot tub, and my sister and I both found Southwest Spas as a highly rated store to check out. We were so glad we did. Jeremy, our salesman, was excellent and knowledgeable of his product line and soon had me convinced that I had found the hot tub of my dreams. So glad he did! I’ve had it for 3 weeks now and absolutely love it. I have friends arriving for the weekend from Seattle and they will love my surprise! I’m sure we will enjoy sunsets in the spa! Thank you Jeremy for your excellent service!!
In the past 4 years I have purchased 3 spas from Southwest Spas. One for my family and 2 for both of my brothers. The experience right when you walk through the doors is friendly. In conversation I found them to be highly knowledgeable about their products. There was NO high pressure sales tactic, just the knowledge they shared made me want to purchase a spa from them. They also have a large showroom with several spas on display - some with water. Since that time, I along with my brothers have directed other friends to Southwest Spas. They too have had similar experiences and enjoy their spas as well!In addition, if you’re needing to have your yard landscaped to meet the tranquility of your NÉW SPA, they’ll introduce you to their head landscape person for additional ideas.Two thumbs up to their staff: Yonnie, Sergio and Jeremy - A Great Team to work with! I say if you’re looking for a spa, THIS IS THE PLACE!!!
I purchased a spa from Jeremy at Southwest Spas. I was referred over to his store by a couple of friends/family. My experience was nothing but positive. His prices were great and his promises of time for delivery were spot on. He kept me updated thru the whole process. I had my new spa delivered to a cabin up north and that was a great experience as well. I would highly recommend, anyone in the market for a new spa to consider purchasing from Southwest Spas.
Jeremy is very knowledgeable & professional...he came to us and we purchased the spa he recommended to us. Very impressed with the integrity & honesty of this company. Would buy from him again in a heartbeat.
After visiting many Spa retailers in the area we were sold on the service and friendly atmosphere at Southwest Spas. Jeremy and his team offered by far the best product, value, and lead time. I highly recommend Southwest Spas if you are in the market for a spa.
I had a valve housing break on my spa. The guys at Southwest Spa were extremely helpful and friendly. I was able to bring my part into the store and they had the part in stock. They replaced the part for me, gave me new O-rings and explained to me how to reinstall the valve.Top notch service at Southwest Spa! Highly recommend!
Great customer service, very knowledgeable. When it comes to spas jeremy knows his products. If your in the market for a spa, only one place to go!
The owner (im guessing) was very nice and tried to help me out as much as possible and was very knowledgeable. Purchased a circulation pump a used one definitely looked promising. Neither of us noticed that the volts were less on the pump then the one I needed. I called to mention this he apologized and he gave me a full refund. Please come here for your needs he will definitely take care of you!
Love this place! Always friendly and super helpful. I have called a few times after my purchase with questions and they have been amazing and patient helping me out. 100% recommend these guys!
I can’t recommend them enough! First of all I LOVE that this is a family business. We stopped at another spa store prior and were completely turned off by the salesy environment. So glad we ended up at Southwest Spas! They had exactly what we wanted and IN STOCK!!!! Install date was also a perfect fit for our calendar and the crew that came was sooo efficient! They explained the care of of the spa completely and reached out to make sure all was well! ⭐️⭐️⭐️⭐️⭐️
These guys were great. Listened to what I needed and didn’t try and sell me something I didn’t need. Hot tub works awesome. Very smooth and easy. I will be referring friends.
We love our spa! Jeremy and his team were amazing! From start to finish it was a great experience. They are experts. Best spa company!!
Good prices and great service. The whole buying experience was positive. Jeremy patiently and thoroughly answered all my questions until I ran out of them (questions). My spa was delivered and installed on time with care by a crew that knew what they were doing. Would definitely recommend them to anyone looking for a good hot tub.
AMAZING SERVICE! We have had a had tub from Southwest Spas for 4 years now and they are super helpful with every level of service. Highly recommended!
Serge is awesome! Always willing to help and gives hidden gems about our spa.. cant say enough about this company. Great spa and awesome service after the purchase!
5 stars all the way with Southwest Spas. Excellent in-store service. Top of the line spas. Delivery and setup where top notch! GREAT follow through.
Jeremy and Serge were top notch guys. No hassle and no pressure at all. They answered all questions and were completely honest. Can’t wait to get our tub and would highly recommend these guys to anyone in the market for a spa/tub.Thanks guys 🙌🏾✌🏾
Great experience working with them, very helpful would recommend
This is the best shopping experience I’ve ever had. My wife and I decided to go look at hot tub’s but Hadn’t planned on buying one, we just wanted to look. But after being there and seeing the Features, we changed our mind.The ozone features which makes so that we don’t have to put chemicals in was a great selling point. These are literally maintenance free. Also, and just as important was the way we were treated with respect without a sales pitch letting the product speak for itself. This is an outstanding organization and I appreciate so much the help we got from Serge. I also want to say that this is the second ever review I have done in my life. This will be a great experience for you you’ll great you’ll get a great hot tub. The installation was also terrific.David Beaver Gilbert Arizona
Everything is great about this company from the buying process all the way to delivery! Yanni and Serge were very thoughtful and helpful when buying our Breeze spa. They have the ABSOLUTE BEST prices and quality of spas around the Valley. My girlfriend and I have been looking for a spa for a while and came across their spas at the Home and Garden Show. No one could even compete with the price, quality, warranty, accessories and customer service Southwest Spas provides. Amir and Nick were excellent as well during the electrical and installation process. If you need electrical run to the spa as well this is one of the cheapest and best quality installation around. I would 100% recommend from buying from this company! Thanks again Yanni and Serge!
Our spa was purchased for an AirBnB nearby. We had an issue with the spa after draining it but I was able to call them up on a Saturday morning and they sat on FaceTime with me walking me through step by step how to fix it. AMAZING customer service. Reliable, friendly, communicative. I cannot recommend them enough.
The sales team was great. No pressure sales, just enthusiasm and sharing information that showed how to differentiate versus other spas.
From the first second we walked in, Serge was so attentive. He is so personable and did not try and sell us a hot tub. He explained the different models and the benefits of each one. We did shop around multiplie hot tub sellers and kept coming back to Southwest Spas because of the honesty and friendliness of Serge and Jeremy . We purchased the hot tub and used their delivery and installers which were also very pleasant and professional. Our whole experience was heightened because they made us feel like family. We will recommend them to everybody. And this hot tub....PRICELESS! Thank you Jeremy and Serge for providing us with a therapeutic, relaxing and quality spa!
Jeremy and Serg are super friendly and very knowledgeable!!
After working long days on my feet all day, nothing is better than my nice spa to relax! Jeremy and his staff where very knowledgeable and helpful, they made the process so easy!!!
Highly recommend-Jeremy and Serge make purchasing spa a very good experience! They are both very dedicated and trustworthy. Very knowledgeable and personable- taking the time to answer any and all questions. Truly a great experience
Thanks to Southwest spas.We did not know anything about spas. Let us say, glad we found southwest. We realize we found best quality, price, and service. We can now say we got it right this time. All employees are super great and knowledgeable. We are very happy with our new spa and service.Sincerely,Barbara and Eldon Seabert
Great customer service!!! From the first day I walked into the facility and I was blown away, everyone is extremely nice and pleasant. All spas are top of the line. Everything from the delivery and installation was phenomenal. If you are looking great spas at a great price, go see Serge!!! 🌟
Thumbs up to Yanni, Serge, and Jeremy for outstanding customer service.You would be hard pressed to find better people than these guys. Honest, caring, knowledgeable. The spas are top quality and the prices are highly competitive. The service after the sale is also excellent. All of your chemicals and accessories are sold at dealer cost. Awesome.We have been enjoying our Dimension One spa for 2 years since purchase and couldnt be happier.
These guys were great, very friendly and service was everything we could of ask for, it was the best decision we made when it came to choosing a spa for our home!!
Third D1 spa purchased from this location. The service and warranty on the spa is superior to any competitor. Dean the service rep really knows his product. He is efficient and prompt to be there and gets the job done the correct way first time. I have had nothing but spectacular service and excellent results from Sw spas. No wonder theyve been here for 35. Plus years. Great company and great products. Try a D2 spa. You can even try them in the store. You cant go wrong.. Gary Leach Chandler, AZ
Southwest spas was very good to work with. Yanni and Serge did a super job of explaining everything and Emir the installer did great. I’ve had my Lotus Bay Spa for about a month and it’s working perfect. Thanks again guys. 5 out of 5 stars for this place !!!!!
Yanni and his team at Southwest Spas did an EXCELLENT JOB in helping me fix my spa. They were patient, helpful, courteous and genuinely took an interest in helping me. Its rare to see this level of customer service and professionalism in the industry and Southwest Spas exemplifies the type of company you want when you purchase a spa. With over 40 years in the business, you are in great hands when you purchase a spa from Southwest Spas!
Very professional and courteous. Great prices, speedy delivery. Definitely a great spa buying experience. Thanks guys. Keep up up the great service!!!!
Thanks Yanni for great service and a great spa. We are in it almost everyday and couldnt have had an amazing experience without you. Anyone who needs a spa, at a great price, look no further.
I just bought a Spa from Southwest Spas and what an excellent experience. I picked the spa that I wanted, and the owner took care of me with an excellent price, delivery, electrical and setup! The crew was very professional and knowledgeable about delivering, hooking up the electrical and showing me how to care for my new spa! The owner is professional and knows the spa industry and has an excellent relationship with his employees. Thank you, Southwest Spas, for taking care of me with my spa purchase. You guys are the best!Very satisfied customer!
After visiting 4-5 stores to shop for a jacuzzi spa, the service of Jeremy and Serg brought me back to win my business. They are both very knowledgeable and were patient with me helping me understand how jacuzzi spas work since I have never owned one before. They have been in business for quite some time and are very personable to ensure you are comfortable and satisfied throughout every part of the purchase and delivery process. I woiuld highly recommend visiting Jeremy and Serg as they are best-in-class. Thank you Jeremy!
Great Experience...Awesome Management team
I just bought a spa from the Mesa store. I had a wonderful experience from start to end. The staff were all so professional. They met every need. I love my journey spa!
I just purchased my second D1 spa - my first D1 was the lotus bay model and we actually got 12-13 years out of it. The new one is the Amore Bay and we absolutely love it... The guy that runs southwest spas has his family work with him and they’re all great!I highly recommend southwest spas - not only are D1 spas the best hands down - the Overall experience dealing with the southwest spas was enjoyable.Thx. JM
Everyone there at this place was super helpful and knowledgeable on everything...we purchased the spa...set up was great along with all the info on taking care of the spa. ANOTHER great feature at that time was the only place where they would trade back their spas if you wanted larger one later.
Southwest Spas and Jeremy were the best experience we have ever had. Knowledgeable education was given to us prior to our purchase. Southwest Spas is your go to if you are looking to invest in a spa! The support they give after your purchase is amazing. CUSTOMERS FOR LIFE!Thank you Jeremy and Southwest SpasThe Wortman FamilyWillcox Az
I purchased my spa from them two years ago and I still go there to get all my chemicals and supplies.Even though I have already made the purchase of my spa, Yanni and Serge are always super friendly and helpful when I go in. Yanni is incredible knowledgeable and trustworthy. It is hard to find a place where you feel they have your best interest in mind, you get that feeling from them. If I ever need to purchase another spa, I wouldnt go anywhere else.
I bought my spa at Southwest Spas 8 years ago. The staff of SW Spas is great. They have given us the best service and support I could imagine. Buying a spa was the best investment I have ever made. My family loves it. Im glad I got it at Southwest Spas and I will buy again from them. Melinda the sales person was very informative and really knows her business. I appreciate it when businesses have honest salespeople who are helpful after the sale. Thank you very much.
I absolutely LOVE my Cove. The Spa is comfortable and great looking. It fits my small patio area perfectly. I have been using it every day! I alternate using the different seats because they are all great.I used to have a built in spa in the yard at my previous home, and although it was beautiful, it did not compare to my Cove! The jets are powerful but comfortable and it is surprisingly quiet. You never feel any part of the jet, only the soothing water. Needless to say, my house is a very popular destination for my friends!I cant thank you enough for suggesting I get the Cove; it is the perfect choice.
We bought our Dimension One Spa, the Aurora II model, 15 years ago from Melinda at Southwest Spas. We have enjoyed relaxing it in and havent had any problems with it. We went there today to have the gasket in the motor replaced for the first time. The service dept was very helpful. Im sure this will last another 15 years. It was nice to see that Melinda is still there and learn she is opening another store in Gilbert. I would highly recommend Southwest Spas for anyone looking for a great value and excellent service.
I would like to say Thank you to the owner. You were a great help, and spent the time to explain how to rebuild the the pump in my spa.Your patience and knowledge of how it works and to explain it to me in laymans terms. Thank you, JimAnd you have a customer have aCustomer for life
Excellent service The owner and his grandson Serge are one of the best Customer service peopIe I have ever seen or met in my whole life and I am 69 years old with four grandchildren who you live with me. I was very very very impressed with Serge who is a young man that is very knowledgeable and caring. I can only have positive comments with the both of them meaning the owner and Serge. If you need to buy hot tub please call them Karen
I bought D1 spa from Southwest Spas in Mesa Arizona. I have owned it for 13 years and have had no service issues. Southwest Spas has given great service for all of our spa needs. We thoroughly love our water cleaning and sanitation system. The spa is very low maintenance and a big family favorite. Thank you for the great customer service and product.
My husband and I purchased a Dimension One Dupree Bay spa a couple of months ago. We use it every day and we love it! The hydrotherapy is so relaxing and we both feel so much better! We really like the adjustable head rests and the positioning of the 44 jets is perfect. Melinda is very knowledgeable and answered all of our questions. I would highly recommend Southwest Spas and Dimension One Spas. They are the best!
Yanni is the best guy! We bought a d1 diplomat spa from him 2 years ago and my son was wanting to buy himself one this year. We went back to Southwest spa and Yanni treated us like family. Wonderful customer service and amazing quality spas. Would highly recommend!
Last year I did a great deal of research on line & local retailers. Talking to Melinda of this family business had so much knowledge no other business covered. I knew all my costs and the upkeep costs up front. Eased my mind of possibly of in the future relocating and it is not as costly as I had been previously told by other companies. She was able to work with our financial needs and helped us afford a great used Aqua Fit Sport Spa. Excited for delivery next week. I highly recommend checking them out if your looking for quality at a reasonable price it is worth a inquiry.
My husband and I recently purchased a D1 Meridian spa from Southwest Spas in Mesa. Yanni and his grandson, Serge, were very helpful and professional. We were so happy with every step: deciding which spa was best for us, purchasing (price) and the delivery/set up. We would highly recommend Southwest Spas.
Excellent interaction with Tyler the general manager. Called me right away after I left message with Southwest spas in the early morning. He was very knowledgeable and professional of the spas there, he convinced me to come on by that same day and check out some of the Dimension One Spas! He suggested the Wayfarer @home model would be just right for me and my wife. Drove home and me my spose made the decision to make the purchase that afternoon. What a great price and a awesome spa!
We cant brag enough about Southwest Spas. Both Yanni and Serge are almost family at this point. Fabulous service, excellent Spa - they are always giving hidden tips and techniques and are truly just wonderful people blessed with a fantastic business and loyal customers ! Here is our new Spa at our Cabin in Pine Arizona ! Thank you !!
My wonderful 15 year old spa died last December and I shopped all over the place to find a replacement.I was VERY happy with the service. I went to the showroom three times to make sure the Dimension One Meridian was the spa for me. Melinda helped me measure the jets on different spas so I could find the one that fit me very particular needs exactly.Ive had the spa now for almost a year and use it almost every day. Im happy with the quality of the spa and the features are excellent.The research, purchase, delivery, setup and electrical work was all performed with the highest level of professionalism.Ive recommended friends and family to Southwest Spas multiple times. The products and service are excellent.
After our 25 year old spa died this last month we were in the market for a new one. We spent quite a bit of time going to all the local spa dealers and looking at each different brand. After stepping into Southwest Spas and meeting Melinda our search was clearly over.Having seen the rest and talked to a handful of different sales people we were delighted in the time and patience that Melinda and Southwest showed us. I had done some of my own reach on the D1 Spas and so had an idea that they were good, but had no idea just how good. I was immediately impressed with the build quality and the sunning looks of the bay series.Speaking of the bay series, WOW!!! I kept looking at the Amore Bay, I could look away. It was above what we had wanted to pay when we were first looking, but the spa is just so much more than a square box that you get everywhere else. It has style, it has character, and best of all it looks great in my backyard!!! Melinda worked with us and we arrived at a deal with no stressful nights of wondering if we were making a good choice. This spa is AMAZING!!! Truly AMAZING!! You wont be sorry if you can stretch your budget just a bit and grab this one.The delivery and install were amazing and again it speaks to high quality of the team at Southwest Spas! Do not shop anywhere else!! (An added bonus for me was that have been around forever here in the valley and you know they will be there for you in the long run).
Excellent customer service. The spas are top notch. Employees are very knowledgeable and ready to help you out. Would definitely recommend this business to everyone.
Southwest Spas is a great company with the best quality spas. The customer service was great, the owners really care about the needs of their clients. The spa was a wonderful addition, and is used by the entire family for leisure, therapy, or both! Definitely a family fave.
We purchased our Dimension One spa the Dream model over a year ago, from Southwest Spa in Mesa. My wife has had major issue with degenerative disk in her back and has a lot pain some days. She says it is like a personal therapist and has worked wonders for the pain. I like it very much for my sore muscles.Yanni the owner there assured me the jets, pump, control system, shell surface and heater with the Dimension One. Are the best of all the other makes or brands out there ! I give their store Five out of Five stars for price, delivery and service.
My back loves our Dimension One Diplomat Spa! My wife and I love the support and service we have received after our purchase. The folks at Southwest Spas have always treated us like family. Who could ask for more?
BEST HOT TUB PLACE IN ARIZONA !!!This is the second time I bought a wonderful Spa from Southwest Spas and again they exceeded my expectations. They sell THE BEST Quality spas, period. The last Dimension One spa they sold me was working perfectly after 14 years and I sold that home with the Spa still working great !!In my next home I bought another top quality Dimension One space from Southwest Spas in Mesa, Arizona. Super helpful finding just the right spa for me and my budget. Melinda, the owner is always there to help with questions and advice - and she really know Hot Tubs !! The install guys were great and got the whole thing off the truck, filled up & running in just 1 hour.This was a GREAT experience with the best Spa place Ive ever dealt with. Dont go anywhere else, these people at Southwest Spas are the ones that you want for spas, a Super selection of Spa parts and service, and friendly advice. I demand great customer service and quality and thats why I really have to write this review for Southwest Spas.
The store and product seemed ok but the saleswoman was a lot to deal with. Fast talking and pretending we were so special and The deal of a lifetime because of the military service. Patronizing and trying to get our money as fast as they can. No thanks, even if it is the most amazing deal ever.
Im over the moon happy with my purchase. I obsessed and researched for almost a year before deciding on an aroura and southwest spas. I ran my own electrical which probably saved me well over a grand. Ive talked to and been helped by all 3 generations of this family owned business and feel I got a pretty smoking deal although Ive only had it for 4 months. The delivery guys made light work of it and had me going in an hour or so . Had a tiny issue 3 months in but Dean came out and handled it like a pro. Ill update later if I have any problems with the tub but so far I love it- jets are great and the pumps are more than sufficient. I have full confidence that Yanni or Tyler will take good care of me if need be. Honestly, it would be foolish to buy a hot tub anywhere but southwest spa.
Always have great service with these people they have helped me take care of my pool and spa since Ive moved into the area.
I had a problem with a spa cover purchased in 2013. Due to heavy rains, it was caving in and leaking. Bobby Dalacas who handles the servicing for Southwest Spas (his company is actually Pricebusters Pool & Spa but hes in the same location) was over the top helpful. He came to my house, picked up the cover, brought it back and repaired it and then re-delivered. This was really way beyond the call of duty. I was really happy with this amazing service and I highly recommend both Bobby and Southwest Spas.
Awesome did not buy a tub from their store,but bought a used one of theirs that became available.just talking to them sold us on their tub
Quick to sell you their Dimension One product however service is costly. Do your homework on the warranty, because although parts and actual service may be covered under warranty I learned they get around this by charging an expensive trip charge ! Came across others that have experienced the same !
Honest staff and decent prices. You can do far worse than these guys.
I love my Amore Bay Dimension One Spa I purchased several years ago at Southwest Spas in Mesa, Az. The spa is amazing for therapy, pain relief and entertainment. Southwest Spas has provided GREAT customer service.
Absolutely love our Demension One Spa
Nice spas. Can I have one
Friendly, and knowledgeable. Helped me tons
We got a great Spa from here.
Expensive. Good selection.