I went and had the battery replaced in my fob a couple weekends ago. Staff was courteous and professional, prices were what I thought it was going to be, and it only took about as long as I anticipated. I was very happy and will return for any of my battery needs. Probably bulbs needs too

Reliable products, always have a great inventory to cover the large variety of batteries that I have. The staff is fantastic and are good to us elderly and disabled folks...none better.

Purchased a boat battery two weeks ago. Installed the battery and it was dead. Put the battery on a charger and it started the boat. Boat is kept on charger while in our garage. Now first day of vacation with the boat. Not on a charger for 24 hours and battery is dead! Took the battery to store in Traverse City & the guy says he needs to test the battery once it’s charged, which will take all day. He will call us when it’s done and tested! He refused to replace it. He stated he needed to call the store where we bought it for “information”. We had the receipt with the battery!We left the store with the dead battery and bought a new battery at Autozone, who after hearing what happened to us at Batteries Plus gave us a discount on our new battery.Batteries Plus customer service = FAIL

They have great prices on their batterys.

Always have the battery(s) I need....and he will take it out and put the new one in for you if you ask...

Friendly quick service and fair price .

I selected to pick my order up at the Michigan City store. They called promptly and left a voicemail to let me know they didnt have it in stock and would need to order it. When I called back, they were having issues with their phones due to an ice storm, but they followed up with me right away to let me know they could order the bulb and would notify me when it was in. Im very pleased with their customer service!

Great prices, friendly people, Fast curbside service

Very good customer service.

In the days of customer service being a thing of the past, that does not hold true here. Professional, kind and knowledgeable service with integrity & honesty to boot! Thanks SO much for helping me resolve my issue w/ compassion & understanding! I truly appreciate folks & businesses like yours!

Good service and selection, sometimes prices are a bit high. they even make custom battery configurations. I ordered online, pickup took about 30 seconds.

Was notified my order was ready for pickup. Drive there 30mins there find out order not ready. showed them email to prove it was ready, they said nope. Moral of story dont send email saying order is ready, when it is not. What a waste of an hour. At least they were nice at the store. Said maybe ready Thursday.

You always have the good quality battery I need. It is now quicker doing it online.

Very easy decently priced and they had it ready soon as I walked in.

Never have what Im looking for

Got batteries that cant be bought in any other store, and a charger, then the item I bought them for wouldnt work, so I had to return all of it. The return was painless and wonderful. I am very pleased with Batteries Plus.

I had purchased a battery about 7 months ago...I didnt have a receipt and only used it a few times on a piece of machinery. The gentleman took care of it no questions asked. It was a legitimate claim but few people stick to the honor code these days, I would have had to buy a new one either way. I always say this is the best place to get taken care of and yet again the my surprise me! Thanks!

Thanks to Todd I was able to find and pick up some batteries for a flashlight in the store and didnt have to order them! Very good service and fast.

They take great care of you and will actually replace the battery for you.

Great warranty

Great place to do business

It was quick and easy.they called to tell me when it would get here and called and emailed when it did. Very satisfied.

The online transaction was so easy. Drove to the store 15 minutes later. I was met by an employee that helped me carry the old battery into the store. He also carried out the new battery to the car for me! I was elated with exceptional seevice!!

My battery was ready and waiting - worked fine and my core refund was done immediately. Great service.

The battery went dead a month after I got it and almost got my old man killed. You guys need to sell better batteries then you do.

Workers were real nice and very helpful. Very knowledgeable.

They had what we needed and the price was reasonable. The staff was friendly and helpful.

Just glad there is a Batteries Plus near us. they do come in handy. Sad to say we didnt finish out the purchase had our battery tested and it was good. It was the ground cable that wasnt making contact.

Always helpful, stands behind their products

Store personnel very unfriendly and not helpful at all. Sold me 2 rechargeable batteries and charger for flashlights we received for Christmas presents. Batteries did not work at all. Employees wouldnt take them back even though I had receipt and purchased less than 2 weeks ago. I would recommend this be the very last place you go for help or batteries.

I took my wifes iPhone 7 in for a screen repair due to a cosmetic crack in the glass. The screen was 100% functional we just wanted the crack fixed. The employees are the store were all relatively helpful, nothing too bad here. However, the lack of craftsmanship in this repair and essentially being told Im SOL are the issues I have with this repair service. While there isnt a crack in the phone anymore, the screen is much less responsive than when it was cracked. Worst of all the replacement screen juts out from the phone with a noticably gap between the new screen and the rest of the phone. I appreciate that another repairman acknowledged the issues I brought up about the replacement, however the best resolution I received was that there wasnt a crack anymore. While I didnt expect an Applecare repair, I the hackjob I received is most certainly not worth the $119 I paid.

The business says it all. If they dont have it. No one does

Absolutely perfect transaction ordered, paid for the order on line drove to the store walked in said I had placed an order on line he ask for necessary proof did the paper work. Very friendly talked for a few minutes and then I left.

Always very helpful when I go there

Returned a cell phone battery. Absolutely no problems. Will do my business with batteries plus again.

Smooth transaction battery seems to be very good for Mower at this point. Hopefully it will last more than two years, thats all I got from the last one and another department store.

Fine store and sales folk will be only place Ill go for bats and bulbs.

Quick and easy

Expensive

Very professional customer service, fast and a pleasent to deal with.

Excellent service again at the Michigan City Indiana store. Thank you!

Prompt professional service.

Great help with a battery issue.

This chain is notorious for improperly trained staff, but this particular location takes the cake, my experience here was not at all what other reviewers experienced, do yourself a favor- go elsewhere

Great place and employees are the best.

Clean store and helpful the are as advertised!

The store is in the next town, so I used the online order/store pickup option, which worked very well. The item was ready and I got the online order discount.

The store reeked of cigarette smoke. Ill never go there again.

GREAT BATTERY AT A GREAT PRICE

Helpful and friendly business.

Very easy and conveinant

Knows what battery you need ASAP

Excellent service

Not the best customer service.

Good place for batteries

Excellent friendly service

Couldnt fit watch with battery

Lots of variety..prices a little steep

New battery for my phone in stock

Yes