Always satisfied when I shop with AutoZone. Customer service is always good and they are always willing to find the right answer to whatever it is you are looking for, or if you just need an answer or another persons opinion they have always been great and I would recommend AutoZone especially bc every five times you spent over 20 you get 20 bucks credit towards your next or whatever purchase you decide you want to use it towards. Thank you AutoZone for the awesome support and customer service that you provide. And one of the girls who works there is kind of cute as well lol.

The females working this evening were not helpful and unobservent and a bit rude. Glad they have females there but a bit nicer would be nice.

Super helpful woman today! Inventory for batteries were low but found one for me!

This review is really for an employee. The day was a stressful blur so I am not sure, but I think her name was Teresa. She was amazingly helpful! My truck broke down in the parking lot and I had to have a hub assembly replaced. Teresa went the extra mile over and over again for me, and made sure I could get home to Maryland that night! Thank you so much!! You are an earth angel, and so is Mark! I dont know what else to say besides what a complete miracle my experience became. Faith in humanity restored!

Exceptional visit. Rose was patient, polite, and friendly getting the windshield wipers for me and putting them on my vehicle.

Team member Nate was very helpful. Helped me find my part under warranty and got my new parts ordered. Very friendly and great customer service.

Super nice employees, very attentive and helpful

My experience has Always been nice.

Online claimed part in stock able to pick-up in Michigan City. Went there, waited in line to find out part not in stock.

Got great help again, thanks to the guy and gals

We are from out of state and our battery went bad. We purchased one from this location. Nate was beyond amazing and replaced it for us. He was polite, courteous and professional. On the other hand Becky was rude and very unprofessional to me and my sister!

The people that work at Auto Zone are very sweet and friendly.There was this guy that put my battery in and he got sparked, he said ro call him Sparky

Not to crowded. Plenty of stock. Ready to help you get going again.

Staff very nice.

Yesterday when at AutoZone they had a hard time finding my phone number for my brake pads when a nice lady (Kim) tried her best to find my warranty, a few minutes later she then called for a manager’s help . Ricky found them after asking for my I’d to assure the spelling of my name and it was from 2011 and I didn’t have the car anymore or the Receipt. Over hearing the Conversation another manager stood over behind him and prompted him that there’s nothing he could do to help me after he had already said that he would take of me on them . Later asking why when they were new in the box and me getting upset she said go ahead this time and it wouldn’t happen again. I was just testing this store to see what they would do in this situation . Im also a store manager at AutoZone and new which number and how long ago I brought them, had the same thing happen to me in my store . Word of advance never judge a book by its cover and keep up the good work, customer service and Attitude is what drive this company to greatness . Thanks for all your help

I forgot to put the plastic bag on the rear windshield wiper of my van and the car wash ripped it off. I went across the street to Auto Zone and Nate immediately went to my vehicle and put it back on for me. The best part was his friendliness and he dignified me by not making me feel stupid. He and the other assistant manager were both extremely helpful and very pleasant. I was impressed with their demeanor!!

Ricky was absolutely 110% phenomenal. I called him frantically worried about my car battery. After being at O’Reillys just minutes before where they told me they couldn’t change it due to the location of my battery, I called auto zone HOPING they could easily do it for me since I had no tools to do so. Ricky told me to drive my car over and he would take a look at it.I pulled up, saw Ricky in the store where he pointed at me and said “let’s go look at your battery” almost as if he could tell through the look on my face that it was me, the girl that had called. We walk outside, he tells me that he will gladly change my battery for me. Relieved that he was going to do this for me, my husband and I walked in to look at new batteries. Ricky told us which one was going to be the better option, understood that the price was going to hurt us right before the holidays but assured me that I would be taken care of throughout the winter season.He stood in the freezing cold and was willing to change my battery just to ensure I was safe and my family was safe. He was so compassionate and extremely respectable. I asked him additional car questions regarding to my check engine light and he reassured me that my issues will go away once I change my battery, and he was correct. My car runs wonderful now. And I feel safe knowing that I have a car place that I know will put my fears to rest and always steer me in the right direction.Ricky was my blessing in disguise tonight for calming me down, letting me know that I didn’t mess up and giving me the most bang for my buck. He is absolutely one of the nicest, genuine people and I’m so glad he was there tonight.

Barbie who works here is a very unpleasant customer service person

The lady staff knew what she was doing

Great Service! Ricky M. was very helpful and knowledgeable about everything.

I worked with Ricky. He was so helpful and knowledgeable. He helped me choose the right windshield wipers and and light bulb for a break light. I had a Mazda CX 7 2009 and he changed everything for me in less than 10 minutes. Great, quick service. Thanks Ricky

Nice and helpful people.

I’ve never had bad service here! Always helpful and Ricky M. was just the absolute best! Thank you!!

Love this place for all my car needs

I always have a great experience when I come here! They are very helpful. For the best customer service as for Ricky M. The sales manager! You will not be disappointed.

Great young man. Very helpful.

Very helpful guys there

Thrilled by the exceptional service from knowledgeable experts. Friendly, helpful, helped me choose and install parts, even when it was difficult. Would recommend with six or seven stars.

Eduardo is a very helpful young gentleman who is always nice. Very much a people person. He deserves his position. Also the rest of his staff are great people and well mannered. No egos or arguments they will work with you to get what you need.

Great staff and very knowledgeable

The staff was very helpful and was swift to obtain the part I needed for my vehicle.

I had a problem with my car door not latching. I went to AutoZone, and Geoff helped me to figure out what was wrong and get it fixed despite the frigid cold. Great customer service and attention to each customer!Highly recommend AutoZone Michigan City!

Never the right part

Went in with a car that had a dead battery only moments before. Miguel tested the battery confirming its lack of charging. Selection of the battery, payment and installation. In and out in 25 minutes. Amazing team work with people you can trust.

I went out to my car on the worst night of this week 50 below wind chill factor & the battery was dead ..my insurance company sent a truck out and he said if you have to go to work tomorrow, which I did,you better go to AutoZone and get a new batteryWell... I called ahead of time ..it was about half an hour before they were closing.. I asked them can I come & they said yes..but when I got there, they told me no,we cant help you ?#!#.. but of course I didnt take no for an answerThey ended up selling me their best battery.. it cost me $179 total ..my male friend today told me that was way too much and I got scammed... all I know is my car is running good and the new battery has a 5 year warranty... what do you think?!?

I needed a new back window wiper for a RAV4. Geooff found the blade I needed, rang me up and then went into the parking lot to install it for me. In the past I have had mixed experiences changing window blades. Geoff made it easy, fast and provided great service.

Had the parts I need and super friendly. Thanks

I really do like going to this store for Auto service and or questions and or parts ..Thank You very Much Tammy ! Make sure you ask for her if you ever need car needs care! Way to go Auto Zone! Great Service and Great Prices. If they like you need buy anything!

Has to be the worst auto store in history! I would be surprised if you leave with an auto part or tool you need. Whoever manages this place should be fired with extreme prejudice. NOTHING is ever in stock, and apparently ordering things when they are out of stock would make too much sense.... auto parts that would be bought in pairs they always have 1 or none. Last time I was here I needed an oil filter socket. They had 1 in stock out of at least a half dozen sizes. Went to Orileys and they had multiple of every size in stock like it should be. Autozone will be the next in line for store closures. Not sure how they stay in business.

ABSOLUTELY LOVE BECKY AND JEREMY! THEY ALWAYS GO OUT OF THEIR WAY TO HELP.

The young man who helped us was so attentive, easy to understand and helpful! He made it a great experience!

Ricky M. Helped me out and had great customer service and fixed the mistakes the south bend autozone had made a few hours prior with ease. Will definitely be returning to this location from now on

Beat customer service. Even had my popsocket parts cheaper than online. In and out fast service.

Great service, friendly, helpful, knowageable..

Manager sold me the wrong parts and was rude when I returned them. She crumpled the receipt, threw it away and said that I didnt have a receipt. Will not go back to Michigan City Auto Zone

Fast service put in a light bulb that advanced said they couldn’t do WAY TO AUTOZONE

EXCELLENT CUSTOMER SERVICE. BECKY AND JEREMY ARE AWESOME!!!!!

Great local place, very helpful staff.

Very knowledgeable lady cashier on evening of 7-11got me the horn for my 2008 Mazda, she was pleasant and went beyond to help me. Store was very organized and parking lot was clean.

Geoff was awesome!! Saved me time and money. Ill definitely be back

Great

Stopped in to have my car checked for a check engine light Ricky was very professional and very helpful with assessing my vehicle thanks for helping

A local ordered & paid for 20 lug nuts. Went in after they said would be there, and none. They said next day. Went in there and 18, so took them, and they said next day. Went in they had 1, so took that, and they said next day. Maybe they will have the one tomorrow. This is the worst service, but they seem to be under new management, and were not like this in time past. Going downhill?

Ive never had a problem. usually always have what i need and are very helpful .

AutoZone Michigan City Ind, great job as always, especially Rosie help me with an issue that she could have ignored. Thank you Rosie and her crew

Great staff

Usually takes forever to answer the phone. The duralast brand parts are junk, sometimes right out of the box. This is usually my last resort if I cant wait for the part to be shipped to me if I cant find it.

Great experience, always have the right part for my needs.

Counter person kinda argumentative

They suck

Great place, a few of the staff members are very helpful, which is awesome when your looking for something you really need!

Miguel was very helpful and knowledgeable about the parts and issues that may or may not be going on with my car...which btw I know nothing about a car AND it turned out to be exactly what he said it was and I fixed it myself.....now in a pro mechanic! Just kidding! Thanx Miguel!

Was moving across country and our trailer lights stopped working because of the cable being too long. Thanks U-Haul. Had to splice the cable to get it working again and the staff helped out greatly with helping me find what I needed and providing some support.

They have most common parts in stock, anything special they will have to order if they are able to get it.

Great service!

Very helpful and professional

If you know what you want an can walk in an grab it its amazing with great prices, but some of the people dont know what there doing.

Pretty good selection available. May need to special order some items. Some import items may not be available.

No one is willing to help you with your needs

Some of the employees are not very smart when it comes to cars. How can you work at a car place and know so little about cars? You dont have to be certified unlike advance Auto.

Good prices clean store not all of their employees are as inclined on automotive parts or work but overall out of all the major chains definitely good one to go to.

Good people

They were good about the product and service was good 👍

People really helpful there in Michigan city

Didnt have exactly what I need it but customer service was great

Very helpful and courteous to out of town travelers.

Great staff wonderful experience...

The salesman took the time to go above and beyond his job description to help me with my car issues. I will definitely be coming back!

I was extremely happy with AutoZone and I didnt know they had discounts for Veterans!!!Which I am!!A win,win situation first thing in the morning!!!Yes,me! Happy, happy, happy!

Good service. Nice employees.

Maybe not the best Autozone as far as friendliness, but the staff is definitely knowledgeable, and they are quick and efficient. Right part, first time, and I was in and out in a jiffy.

Would be nice if you could get the correct parts the 1st time everytime.

It has every thing you need for you vehicle and amazing customer service.

Was very surprised and relieved they had the correct part I needed to fix a car.

Quick service and helped me get the correct parts i needed.

It was ok until I couldnt get my head light changed the screw was messed up that needed to come off

You can find anything automotive. Helpful staff

Knowledgeable, Patience, Efficient, willing to answer your Questions and Helpful

Great service and quick delivery M very good recommendations for Automotive Repair shops

Good customer service

The employee with the curly hair kinda irritated me with telling me they wouldnt know by the type of car what kind of fuses I needed yet one of the other employees knew.

Keep most parts in stock and they are helpful.

Sold me wrong ac compresser.said 1 for my model truck.paid to have put on.didnt work.took it back and after they looked again,there were 2 diff compressors...lost 2days and 200 in labor.

Geoff the store manager was awesome!!Thanks dude!!

After driving all the way from Knox they didnt have a part at LaPorte although it showed in stock online so they tell me go to Michigan City. This is now an hour away... Get there a minute late but even after calling ahead Theresa V. locks the door in our faces. Just needed one part for my moms car whos caring for my very ailing 93 yr old grandma... Literally going to need it for a funeral soon. But no Teresa V. locks the door in our faces. Hubby does A LOT of car work.. he wont be doing it with AutoZone. Back to Advance Auto and OReillys.

Great Service

Great store. Staff was helpful.

Fast and very friendly 😁😊😃👌

There better then they once were. The help has gotten smarter or they are now training them to know more then what the computer says.

Had everything I was looking for while passing through on my way to Ohio.