Super helpful and friendly. Very, very knowledgeable in wedding dresses and formal wear alterations, pressing steaming...you name it. I would highly recommend going to Memories Bridal. I originally bought my dress at Davids Bridal and wished I hadnt... I ended up taking my dress to Memories and honestly I wish I had got my dress there to begin with. They are my wedding dress Angels π
Let me tell you what. I went as part of a bridal party years ago and it was lovely. I am currently seeing the seamstress now for my wedding dress and this place is awesome. Its not the most modern shop but oh man is it wonderful! And their seamstress is full of fun and is doing an amazing job. Just remember ladies to trust the process β‘
My daughter found a dress she loved unfortunately in florida they were completely out of stock. I called the dress maker who gave me this location to call and see if they had the dress In stock. Lisa answered the phone and placed me on hold while she checked for the dress. Lisa was able to find the correct color and size needed. Lisa actually called UPS and had quotes for me if I needed to have this dress overnighted. Lisaβs customer service was exceptional. I am so thankful I was able to find this shop. The dress came today before it was expected to be here and is prettier than the picture. Thank you Lisa and memories bridal you made my daughter so happy for her senior homecoming!!
Had a huge selection! The lady that helped us was excellent! She brought us amazing dresses to try on. She made it fun! The price was perfect! I highly recommend for prom dress and formals.
Love Love Love this place! Lisa made my day! This store has rooms and rooms of dresses! Great hospitality! I definitely recommend this place!
TERRIBLE! I was told by I am assuming the owner, that I needed to get a size 6 dress when i tried on a 6 and it was wayyyy too large on me. I told her that I needed a 4 and she INSISTED I get a 6. I have taken the dress 3 times to get fixed and altered but because itβs so large on me nothing can fix the breast area. If only that lady would have let me get my sizeπ‘
Not sure where to start... I called a few weeks ago to schedule a fitting for 6 suit rentals. When I told the lady on the phone my wedding was in 7 weeks she said I couldnβt schedule until 2 weeks before. I then told her we have family coming from other states So I needed that specific date. She then very rudely tells me that if there are any issues with the fitting they are not responsible since people can lose or gain weight and I said okay I understand. Today I walked in with the intention of picking out the suits for the guys before their appointment, upon arrive no one was at the desk. There was a group of women sitting on the couch, so I just keep standing there and then started walking around looking some and went back to stand at the desk. Then a older women gets off the couch and walks up to me, I told her I wanted to pick out the suits for the men in my wedding and she says oh the group for Saturday? I said yes and she starts going on the rant again about us needing to wait, so I politely tell her once again that I need them to come on that day and she very rudely tells me well we wonβt be responsible they should be waiting until 2 weeks before. She then repeated this several more times!!! Then I ask her if she would like us to go somewhere else and she shrugged her shoulders and says Iβm just telling you... I said well you have said this to me now multiple times so I guess you donβt want us here?!? Then women just gave me her I donβt give a damn look so I asked her do you want to just cancel and she says sure bc I donβt want to hear no complaining when it donβt fit. So I told her to cancel and told her this is no a good way to do business.I live local, work in the community, and strive to support local businesses, but I will never recommend this establishment! Now itβs two days before my family arrives and I have to schedule them somewhere else for a fitting! Unbelievable!!!!
Although I never made it to my appointment due to finding my dress the morning before these ladies have amazing customer service each time I called the shop! I booked an appointment after many of my friends had recent good experiences here! Wish I couldβve made it to the appointment but they wished me well all the same!
Excellent selection of dresses, and helpful staff. Great prices, and we caught a sale today. They have sizes and fits for everyone.
Anyone purchasing here do not use Sharon Arnett from from Stitches by Sharon for alterations . She is used by this bridal shop and is beyond rude . Very condescending during fittings and no young lady should be go through this .
I shopped for my wedding dress earlier today and it was an amazing experience. Very affordable and a beautiful selection of dresses and tuxes. Lisa is the wonderful woman that assisted me, she was very sweet and very patient. I tried on a few dresses and she gave me her honest opinion which was very helpful, also she helped in finding the best tux for my fiance. I found the absolute perfect dress and also got the cutest little bag of goodies before i left. Such an amazing place!!!!! I WILL be recommending to everyone!!!!! I would give more than 5 stars if I could.
If you ever go there, make sure Leilani is in! Leilani helped me figure out what style dress I wanted. She never complained when I asked to try a new dress and she also pulled some dresses I LOVED. I would recommend this place to anyone!
I was very pleased with this bridal shop, they worked with my daughter until she found the perfect dress. I would recommend this place to any one getting married
We were very pleased with our visit. We went for fun, not looking for the dress and found it anyway! Reasonably priced, very personable. They were also very helpful and on the ball when the veil was delayed due to Covid. I will recommend them first every time! They are a hidden gem in Middletown!
I had been looking forward to dress shopping with my daughter all week. She was engaged, it was an exciting time for us all! We had an appointment with Davids Bridal and arrived on time excited to find a dress that was perfect for her. I cant even express my how upsetting it was when dress shopping became a nightmare opposed to the fun day it was meant to be. Long story short, Davids Bridal treated us terribly. We made a call to Memories Bridal to see if we could get in and try on some dresses. The ladies there were AMAZING! We had a blast trying on dresses and laughing. It was the exact experience I had hoped for. We found her perfect dress and it was an amazing day! Thank you so much!!!
Most beautiful dress ever these ladies are fantastic
Best place to get a dress. Very reasonable. I got 10 times the dress for the same price as Davids bridal. Aaaaaaaand they rent the best tuxes for dirt cheap.Do yourself a favor and go here first!!! I can say the dresses and tuxes were the last thing stressing me out.
This place was such a disappointment. Our visit was wet short and weird. Walked in and the lady at the front desk greeted us then sat right back down. When we walked back to look at dresses all the lights were off and there was no staff around to help us. Our visit was only 5 minutes because of lack of help. When we left the women at the front desk didnβt say a word to us. very disappointed
We went in looking for a pageant/prom dress. It is not prom season but the owner (very lovely woman) guided us to her back section to make sure we had the best choices available and we found one my daughter LOVED! Thank you for the extra special touch. That kind of service is what brings customers back! Well done!
This place has some very beautiful dresses and their prices was very reasonable. If you are plus size looking for a nice dress they have them.
The staff here were amazing I felt so amazing trying on dresses here and they let me try on any dress I wanted they had a wonderful selection of dresses I would recommend this place to anyone
Absolutely LOVE this place! Came in for my wedding gown after having a terrible experience with Davids Bridal and I am so happy I did. Huge selection of dresses, and the staff was so friendly especially Lisa. She was there for anything I needed and really put me at ease. The lady doing alterations was expensive in my opinion so be prepared for that, but that was the only issue I experienced.
Go somewhere else, the workers are rude and the dress selection is very poor... also in a very sketchy place. Anywhere else is better!
Absolutely horrible. The woman at the front barely talked to me. My friend is getting married and picked our bridesmaid dresses from here. I was married 2 weeks prior and my wedding dress from Davids bridal was 14 and i had it taken in at the top to a 12. These ladies said i had to order an 18 because supposedly thats what i measured to in my waist. I was beyond surprised and explained to them my size and they said its not possible. Well low and behold I ordered the dress and received it Yup it FALLS off without being unzipped. All of the bridesmaids dresses do this and we paid 190 for these dresses and they are wanting to charge us 130 minimum for the alterations. Im livid! We all are. Do not buy from them they also messed up the flower girls dress its too small. Stay away! Ive never reviewed anyone but this was a must.
Absolutely amazing service, and affordable.
Staff was not helpful at all. I went in look for a specific designer and color of the dress, they limited me to only one room. Instead of helping me, the lady went back to the front desk and sat down. The only help I got was to try on dresses. Didnt even care that I left unsatisfied.
Very friendly professional my daughter found her dress here. Highly recommending checking this place out.
Awesome service by a teenage girl who really knows her stuff! :) Large selection of prom and homecoming dresses. Friendly staff. Reasonable priced.
They are amazing so helpful an nice! An good selections on dresses
I used to professionally wrestle there. The place looks much different. Very nice, helpful people there.
Memories has a great selection of prom and homecoming dresses! The crew there has helped me on several occasions finding my winning pageant dresses! I know whenever I need a new dress, Ill be going there first!-PURE Young Miss Ohio State 2013
I was just hoping for more of a selection for men. Overall their tuxes and their suits were very nice. Very helpful staff
The dresses here are so cheap and poorly made. Also, the lady in the front was extremely rude and didnt help at all, despite us being the only customers there.
Got dresses here before, I absolutely LOVE it! Great service, great facility and most importantly GREAT DRESSES!!!!! Check it out if you ever need ANY type of dress! :)
Very big place.. Staff was very nice. Good selection
OK place to look- They do have a lot of options. The owner can pretty much do anything you want...so they say.
Our experience was very short but awkward. It was really big and quiet. The staff kind of ignored us and there werent a lot of bridesmaid dresses to choose from.
Called to make an appointment and asked a few questions and the lady on the phone was very rude and seemed to not care. Decided to not even try. Ill go elsewhere.
Anna is absolutely amazing :) couldnt have asked us for nicer people
Horrible experience! Asked for one size and they ordered a bigger size and no one called to let us know. They let us pick the dresses up no one said anything. Got home tried them on and too big. I called the company and they said bring them back up and they would alter them for free.....why didnt they do that when dresses were picked up. When we came back after alterations my dress had small black spots, the length was still to long and one arm did not even go up on my shoulder cause it was hemmed to tight. They said no problem they would work on fixing the spots and make them arm bigger. My sister picked dresses up the day before the wedding. I took mine out and the black spots grew way bigger and the arm was still tight. My mom was getting married the next day and i had to walk down with massive black spots and circulation cut off on my arms. I was devastated and nothing I could do. They are refunding the money for dress but very rude about it. We drove several times back and forth from Huber Heights to Middletown and all they could say is Im not arguing with the alterations lady and rudely said all we can say is sorry rudely. No cares other that they ruined the dress.........would never recommend them.
It took twice to get the wrong size. Yep measured twice. One too small, one too big. Dont go here to get the tuxes
The best place to find that one of a kind Prom or Homecoming dress!Fantastic selection and friendly, helpful staff!
Cute little store limited options friendly staff
My friend and i waited at the front counter for 15 minutes for service. Beautiful dresses though!
Great service ..... QUICK alterations!
Great dresses! We will return.
Beautiful dresses but ooh the prices!!!
Unprofessional. Dresses unrealistic not like what you order.
Very helpful & nice people
Great prices, very helpful
Very helpful and kind
Expensive and lack of staff
Helpful and friendly
Was never at this place
Very nice
Outstanding