Called Dennis that morning and he came to the house promptly. Went over our new garage door options and what to expect. The process went smoothly. They even arrived a few hours earlier than scheduled. I highly recommend Dennis and his team to anyone. The new garage door is super sexy and quiet! Neighbors have already complimented on it! You cannot go wrong with Hickman Overhead door Company.
There is no other company to call but Hickman so don’t waste your time. We had them make a custom door for our pool house and we couldn’t be happier! Dennis and his crew were awesome to work with. They were on time and presented solutions to problems on the spot…I’d give them 10 stars if that was a thing. Don’t go through Home Depot or Lowe’s to save a couple of bucks…do it right…call Dennis at Hickman.
I am a FTHB and had many questions about my garage door. Jerry came out today and explained how it works, how to maintain it and common repairs etc. it was really helpful and I appreciate his professionalism and kindness. I hired a different company to complete the garage door opener installation but all my future needs will be directly via Hickman. Thanks.
When driving through the area the other day saw one of your trucks and wanted to drop you a line. Of all the companies I’ve ever delivered too with Ruan, Hickman was by far my favorite. Awesome crew and awesome employees. Was a pleasure delivering Clopay Garage Doors to you all. Take care and stay well.
Dennis is so very patient and knowledgeable! He provided the best in customer care service.
I called Hickman 2 weeks ago to see if they could replace the belt on my garage door opener. I provided Gretchen with the model and serial number of my opener and she said they would order belt and I would have to wait 2 weeks for it to come in and get installed, fast forward 2 weeks later and install scheduled, the tech shows up to replace a spring. My spring wasnt the problem, and that is part of the door anyway. He told us order the belt yourself and call them to reschedule. We are both disabled, and having to pull the door up and down the last 2 weeks has been hard. I called and left a message Hickman was referred by a friend as having a geat reputation, I am so disappointed, I will never use or referThem to anyone.. no apologies for the inconvenience, offer to try and find a solution to take care of us.still have not gotten a call back since Friday. I finally got a hold of Gretchen, she told me they sent a tech to make sure I needed a belt and not something else, I even told her the belt was missing chunks out of it. Then told me we can get the belt free from opener manufactur, when I asked why she didnt mention this 2 weeks ago when I called she repeated we needed to make sure it was the belt. Im pretty mechanically inclined and knew it was the belt. We now have the belt ordered and it will be here Wednesday. I will have my son install it, wasnt looking for free service, I pay for what I get.
Outstanding! Looks fantastic. Crew arrived on time and did a great job. I am so excited at how good they look. I’m a bit of a perfectionist, they meet my standards.
I made an emergency call because I couldn’t get my car out of the garage. Very nice secretary called me right back and had a technician come out snd measure the spring snd within an hour repairs very done. They even showed me how to maintain the door and hardware.
Highly recommend! The quality of customer service was top notch. The technician (Johnny) was extremely knowledgeable and genuinely kind! We’ve always received great service with Hickman and we will continue to utilize them for future repairs!
Great company and products. Communication and service is excellent!
Great job fast service Johnny was the tech that came out, we have used Hickman for 30 plus years, . Nothing but good things to say.
For as long as I can remember my family have used Hickmans Garage doors. After all of these years they continue to perform a top notch job each and every time.Nice doing business with a local company who never takes a short cut when doing their work.Thank you!
Great place, they really know their stuff and have been doing business for a long time. Quality products and a great price. Theyre on top of scheduling and they always return your call promptly. Highly recommend.
No consideration for scheduling when people work. The servicemen have been very good but scheduling needs improvement.