No, no, no, just NO. Prices are super jacked up, and night time supervisor arbatrairily closes the doors early at will. Website states open until 2:00am, signs on both doors used to say 2:00am but have been altered with a sharpie to say 12:00am. They shut the doors @ 11:45pm and will not allow you in. You can beg and plead all you want, you will be turned away. I have shopped here for years mainly because they used to be open 24hrs. Now its just a joke. why turn loyal customers away 10-15min before closing? I shop elsewhere now. Thanks but no thanks.
A little pricey. But most of the time I find what I need. I love $5. Fridays. The people are helpful and treat you with respect. Even when you go in looking crazy. Like I do. Thank for being part of our community.
Very professional and fast checking out and extremely good and giving you immediate help in finding your groceries .
Safeway was and always will be my favorite Grocery store. And I am so totally not influenced when coming to this conclusion, simply that 4 of my friends and/ or family members are currently employed with the above mentioned company.Who doesnt love our iconic Safeway stores anyway? Goes without saying and always positive experiences, greatly accumulated for decades now! Its a Union house! This makes it also a plus for thousands of workers depending to support families!
This location reminds me of the Burlingame location but its bigger. Location was perfect as I am staying in Burlingame & they were open later. They even had the coolest shopping cart escalator that brought the cart down as I took the stairs! Ive got friends where I live that thought I was full of ca-ca. Maybe a little but thats another story. Thx for being there for us late night freaks!!
Solid 2nd story store in a convenient location. Good parking beneath and the usual options in the store itself.The surrounding neighborhood has plenty of other stores and restaurants in nearby walking distance.Safeway has added more capabilities within their stores of late, so most anything food or drug store related can be found here.Take note of coronivirus protocols and changes in response to delta variant.
Store is on the 2nd floor over the parking lot. Store layout is easy to find what you need. Clean floors as well as no exp items on the shelves. Employees where not as friendly as you would want them to be. In there defense it was 6am and im sure night crew was just winding down.
This store is NOT for the disabled who rely on a Mobility Device. Sadly their automatic doors do not even operate properly to allow entry with a wheelchair or knee scooter. The saddest part is employee’s just watch as disabled patrons struggle.When I asked for a manger she was indifferent to my feedback proving that this store leads the community in ableist behavior.There should be a check out lane to accommodate customers on mobility devices, as well as better egress options since the store is on the 2nd floor.Checkout conveyors are not sanitized, and disabled parking spots aren’t monitored for placards or carts obstructing access to parking.💔♿️💔—————————Safeway your response should have never included the word “feelings”. I presented facts in my review not emotions. Repair your automatic doors so the required 36” opening is present. Train your staff to be helpful and empathetic to all customers and their feedback (if needed pretend to be interested). Commit to real accessibility that’s required by laws imposed by our federal, state, and local governments. Allow all customers access and egress to your store. Fix the south elevator entrances and exits so disabled customers exit where we’re forced to park. At the moment when we exit your “dirty” elevators., the down function only opens the south pair of doors forcing all to exit over 100 feet away from the nearest disabled parking spots. I still have not expressed any “feelings.”
Awesome place to get all the grocery shopping done! Good prices and decent service.
That Safeway is SUPER sketch... doesn’t feel like a safe place to shop
Well organized, nice and clean, staff very co operative.
Be careful complaining about bathrooms here. They just might get you in the parking lot!
Big store with a huge selection of ready to eat, fancy cheese, sushi, rotisserie, seafood. Large organic selection. And an ok gluten free selection. Best of all the staff are so friendly. I asked multiple members of staff for help and they all were kind and helping!
Safeway does its job adequately. I find myself coming here often, since I work across the street, and will never, NEVER set foot in Lucky. At least, not while that evil gnome is the manager.
Perfectly located. Kind staff. I shop there a lot.
Nice location... plenty of parking. Good selection. Not the biggest store. Lots of other stores and shops nearby. Store is on second level above parking structure.
Convenient location. Not upper end store but good for most grocery item. It does have a good selection of cheeses
This is a well-kept store I like to lay out it seems to clean and tidy because my services kind and helpful as much as it can be younger generation seems to be working there so there can be a confusion between generations on etiquette but once you look past that its actually a very up to date Heidi and wildcat store I recommend you go just to go look at the layout if nothing else
My local blocks away. A girl would starve out here without em! I LOVE their staff! Good team!
Great selection! A lot of parking available.
This is my neighborhood Safeway. Nothing fancy but does the job fine.
Convenient location, good prices, better than average produce and service.
Not crowded at 9 am. Friendly staff
Nice Safeway and so clean alot to choose from
Nice place, lots of sales and deals.
Always taking the extra steps to provide a safe, clean store. Products are readily available, good fresh produce and meats. Cashiers are helpful and patient when self bagging.
Customer service was great. This is the first safeway that i seen build like this. The sandwich lady made me a prefect sandwich which tasted soooo good. She made it with love. Also like always i found amazing deals like 2 for six for the ritz chips and because the raider m&ms were on clearance a nice cashier lady give them to me for half off. Overall i give them a A+. The store was veey clean and so was the restroom. I usually take pictures of the store Im in but i was so busy enjoying my shopping i forgot.
Self Checkout staff is most of the time very rude and always wanting to check your cart, even when she watches you ring all your stuff up. The cart escalator sometimes stops working, which I never use but see people getting stuck all the time
One of the chains best stores.
Super friendly staff, Steve is stocked!
I gave it a 5 star cause they have great selections..I always shop sales as its very expensive now a days especially their produce and red meats..
Neat and clean, service its fine
Was not open till 2 unlike mentioned in google maps. Should update the timings.
The sandwich station is the worst, super igienico they never have anything only a type of bread and meat only hamon, apart from all that they serve you with a very bad temper the people of the station I hope and improve but I do not recommend that they buy in the sandwich station ... I hope and you can talk with your staff that works in the afternoon station, :s
Store is always clean everything easy to find. Women restroom always a mess
The web site said open till 2am... Yeah nope
Nice Safeway but have to use steps, escalators, or elevators to get to it.
The best local grocery store I could ask for. All the produce is organic(!) - mostly local - better quality and prices than Whole Foods. Also incredible sandwiches, fresh fish & meat. Its our go-to & were so grateful to have it.
Its amazing how you can stand at hot food counter for 5 to 7 minutes and not be recognized, while two workers make sandwiches right in front of you. No hello, no we will be right with you, nothing.
Nice Market. In regard to location, very convenient. Naturally, good place to drop by. Equally important, lots of category to choose. Be that as it may, trustworthy.
Bathrooms were both out of service, not enough staff!
Love it that theyre 24 hours save my butt a couple times,,, hungry
Beautiful store everthing is layed out and organize I had no problem finding what I wanted. Friendly employees too.
This is a good Safeway. Love the employees. The only weird thing is it is elevated above the parking lot, hence escalators and elevators.
Now that they stay open ‘till 2am it has been really convenient- I get off work late and if I want to cook myself a late night dinner I can run over to Safeway instead of waiting for breakfast the next morning or getting fast food.
Good grocery store, but pricy
The store was very well organized.
Well stocked grocery store and now open 24hours again.
Like it was very clean in order service nice friendly didnt follow you around spying like your stealing felt comfortable. And they stay open late yay!!!!!
Great service, great food
One of the best Safeways. Irs located upstairs above its parking garage but its got escalators for both you and your carts. I enjoy the Starbucks on site as well.
Large and conveniently located store. Decent prices and a great selection.
Good convenient Safeway trip in the evening. Deli sushi.
Great grocery store! Pre-made and made-to-order sandwiches & hot meals. Lots of booze.
Like the fresh fruit
This Safeway is not very clean, workers are not happy, have attitude. Prices are ridiculously high and sales are very confusing. On Valentines Day they usually raise the flower prices double, but sell old nasty flowers.., they know they didnt have to care because people will buy all anyways.., terrible assumption! 12 roses for 20 dollars.., SMH.., Whole Foods sells 2x12 for 20!
My favorite grocery store now, awesome parking spaces, clean store, very good supply of groceries, I highly recommended this store.
Nice place to shop, ground and rooftop parking to accommodate shoppers.
Very convenient and easy to assess.
Clean and shelves are well-stocked. Friendly workers that are very helpful. Good assortment of vegetarian food. Easy to check out.
Plenty of items and include a Pharmacy. Pharmacy not opened 24 hours but the store is.
This was today and i was leaving and me and my sisters didnt know we couldnt have the water bottles at the bottom of the cart and put it on the escalator and then it stopped working. At this point we were really embarrassed and felt very bad that we were holding it up. They had to call the manager and one of the employees was mad about it even though we didnt know we couldnt put the water bottle there but 3 other workers helped out and were very nice about the situation. Very good customer service and very kind people thank you so much and sorry about the inconvenience. Wish I could give a 10/5.
Not my number one store but its convenient and fast!
Just OK for me... looks dustier as time goes by... needs a revamp, nothing like it used to be years back... location still good but that can never change..
Nice cashiers & plenty of goods. Enjoy the easy self checkout!
Can Safeway educate at least one of the staff on how better to interact with the public. So I use the self check out lane, an item doesn’t scan, I place it on top of the shelf, the machine is put on hold for staff attention, so the old white lady says to me, why did you hide it on top of the shelf ? I didn’t hide it, I placed it there, there happened to be in front of it a little magazine stand . What obnoxious subtle racism, making assumptions that I was hiding it .And can Safeway make sure all items scan properly so that there is no lag at the self check out.
Super nice Safeway.
Never ever go to Safeway if you’re in a hurry or care about customer service. Almost every timeI have been there is only one check out lane open and a line four customer deep waiting. Yes there is self check out but if you have wine or prefer interacting with a human, you’re out of luck.It’s not the employee’s fault as they are working hard, but management from top down must have decided to cut costs in the area of customer service.if you do need help finding something - good luck as there never is anyone in the isles to assist. Someone stocking shelves (underpaid and overworked) might point you in the right direction, but not like other store where they will stop what they’re doing to help.It’ll pay a few more dollars to shop where they care about the experience....and don’t even get me started in those stupid Safeway cards you have it enter ...uggg only go if no other option.
The best Safeway between Palo Alto and Marin County.Well stocked. Friendly. Good parking. Competitive pricing.And for the stuff Safeway doesnt have, trader Joes is at the end of the same strip mall.
A starbucks in the store yumm and u can use your ebt at this store to buy starbucks very convenient plus staff is frendly thru out the store, i love their professionalism.
Very spacious. Follows social-distancing. Nice selection of food.
This location has always been up and down as far as customer service or cleanliness, but right now I would say its on its higher level.
Always clean the times Ive shopped. Love the new self check out, registers nicely spaced out.
Asian gentleman who served us with Specialty Cheeses is an exceptional asset to Safeway store indeed. Im visiting from out of town and he was truly accommodating with his extraordinary customer service. My Boars Head Three Cheeses & Asiago Cheese were nearly wrapped well & labeled properly.Thank You. Will visit again soon.
Very fresh meals and food for purchase. Great customer service
The service checker on #8 @the time I went was excellent and accommodating. He was awesome.
Pretty clean & nice store. I would strongly recommend it. My cashier was real friendly as well
Great selection of goods and their staffs were super nice. They got the stuff that I needed and the prices were fair. Their location is convenient too.
I will never go to this grocery store again! I fully equipped myself with a face mask, glove, hat, and glasses to buy some food for my family during this COVID-19 time. I presented my eGift card on my phone for payment but was rejected. The cashier told me it has to be printed out. I have tried several places around this Safeway store but still couldnt find a print service. Unfortunately, we dont have a printer at home either. They have a printer but not willing to help me to print my eGift Card... After 2 hours, I came back to my home for my zoom meeting with nothing... What should I cook for my tomorrows breakfast?
The store was very well stocked. The employees were extremely friendly and helpful.
Easy and comfortable to shop
I came in to use the restroom and was told it doesnt open until a manager gets in. I came again at 706am and was told that the manager who opens the store still wasnt in yet. I felt like nobody wanted to help me. I work for Bart and where always on the road and I needed to use the bathroom. I also work part-time at Safeway as well in D10. This is a customer service failure. I felt like the lady who was working self check didnt do enough to help me out. I wonder if I was a older white lady would she of unlocked the door. Safeway hire better people.....
Friendly service great prices huge inventory very clean store
Dont ever go here if youre in a hurry .never more than one cashier.lines are stupid long .Employee are rude
Employees are always helpful and kind.Very good selection and weekly deals are Awesome!!!The store is very clean.
Its a smaller store than it was before remodel years ago and they dont always have everything I need. Ive caught 1 or 2 people randomly being rude/snappy but otherwise theyre nice, helpful people.
Great location and variety
Had what we needed and helpful people.
Clean, helpful cart greeters, and security. The checkout was speedy and efficient will definitely go back!
Really clean store.
Basic Safeway.
I needed to use the restroom and it was very convenient by stopping by here at Safeway grocery store.!
Good service and very convenientWe love Safeway! Thank you for beenThere for all of us customers! In thisCrisis!!!Arriaza Santiago family ofSan Bruno Ca 94066
Sheila is the best! Love this Safeway and a free charging station, volta, what more could an emissions free person need!