I primarily order mobile app. And pick up the drink at the drive through. Every time I pick up my venti cold brew with no ice. Im given ice in my drink and its not light ice its half the cup. I go through the drive through cause I drive directly to work, which is 20mins away. By the time I notice the ice Im already diving off cause I dont want to get caught in traffic.
Drive thru is often busy but staff keep it moving quickly
Had my first bad experience ever in Starbucks yeaterday. Had ordered a cappuccino and figured out after i got into my car that they missed adding caffeine to it. Went back and was surprised at their reaction. They did not even feel apologetic that a customer had to come back for this
Very nice Starbucks; thoughtful baristas; very comfortable room for meeting a friend, reading, working while drinking good coffee and snacks. Excellent parking; drive thru is efficient.
Used the drive through. Regular Starbucks.
Quick service. Friendly staff. Always busy
Small space but great seating and drive through.
Great place, I love them so much ❤ ♥ 💜
Arrived here after lunch, my first time to this location. First impressions were good, its spacious and lots of seating. However, I stood at the counter being ignored by 3 employees who just walked right by me - not one word, not even a hello, Ill be right with you. Fine, whatever. For some reason my order took forever to make, but when they finally finished my order they simply left it at the counter. I never wouldve known that my order was finished if I hadnt walked up to check for myself.In a nutshell: service here sucks. There are other Starbucks nearby and Paris Baguette across the street. Id rather spend my time/money elsewhere.
Great ice coffee on a hot day 👍
Just went through the drive thru and had a great experience. My order was ready when I got to the window and the employee was so friendly. He stated it was only his third day on the job and I definitely think he is doing a great job! Wish all Starbucks employees were as nice and friendly as he was.Update went back through drive thru and had the same employee (Jahrell). Provided great customer service again and my drink was delicious. He’s doing an excellent job.
This Starbucks is usually a quick location to grab coffee from the Drive-Thru.
On a crowded Saturday afternoon, we were able to still get in and out in about 5 minutes. But that is probably because we went in the store to buy our coffee and not wait in the endless drive-thru line.
This is a pretty fast paced Starbucks, never had to wait around too long, drive thru moves. I love the mango dragon fruit refresher, one of the best drinks around.
Staff is very friendly, drinks are always delicious! cant go wrong with this location :)
Drive through service is really slipping at this location.
Pro- Drive thru- Friendly staff- Consistent drinksCon- Drive thru line is in an odd place/shape because it blocks in cars in both rows on the left and right of the line when it gets long
I mostly go through the drive through here, which is always efficient and easy to use. Never had a mistake in my drink order.most recently, I was actually asked if by extremely light ice I wanted to specify a specific number of cubes! They apparently have a button for that, in addition to specifying things like pumps of syrup. That being said, in the future Ill just stick to light ice as a small number of cubes left it still warm.Its easy to spot this place from the road when looking for it, but if youre headed east and wish you had turned in as you pass it, just turn right on Abel then Serra to come back around - its in the point of the triangle, so easy to get back.
Best coffee, Friendly STAFF and CLEAN☕☕☕
They had the medicine ball and got the order right. Quick good and service.
Another wonderful Starbucks. Employees and pleasant, smiling, and passionate.Love getting my coffee form this place.
Super nice employees, Ill be back to this location soon! ❤️
I keep coming back for the raspberry ice tea, always refreshing, with no sweetener i recommend most
Friendly fast and efficient. Even when the line is super long i feel it goes through pretty fast. Very efficient staff and very friendly
A little bit of a line, but great service. Thank you...
My hot chocolate was burned. I had to return because one of my items was missing. The staff was joking around and dancing which would be fine if they could present quality orders at the same time.This messed up my day.
Lets begin with when you go to starbucks and order a drink it should taste the same where ever you go. This is 100% not true. I have been coming to this location for over 5 months. Lately, their product has been hit and miss which is horrible for the price you pay. Two out of three orders of the cold brew have tasted not only different, but absolutely disgusting. I order the cold brew with 4 shots of caramel syrup. The last two times, the cold brew has tasted like the nasty left over grainy garbage at the bottom of the coffee maker. Mind you, I order from this location three to five times a week so I know when it tastes bad it is bad. Previously, I told the manager this was my location but now I am not sure I can say this with confidence! Signed a starbucks lover who is very disappointed....
Friendly and fast.
Great place to hangout with coffee
Location isnt too convenient. Caramel macchiato was white with lots of milk and hardly any coffee or caramel.
Fast, good, fresh, polite
Friendly staff. Quick service
Love their dragon fruit refresher its yummy 😍♥️
A big shout out to the opening crew Monday through Friday. Thank you for bringing my drink out the door to me since my semi would not fit in drive thru. You made me feel special.Scary-Larry
This was the fourth place we went to for my mom to go to the bathroom who had to go bad were hoping well make it out of Milpitas because this is the most unfriendliest Town weve ever been to go. They were very unfriendly here.
Tasty beverages
Its Starbuck. The drive thru you can get lucky if its slow or fast to get your coffee etc.
Great employees, Friendly and polite
Worst Carmel macchiato I have ever had!! Peets coffee is way better.
Bad attention, they gave me the wrong caffe I had to return. I ordered a new one they gave me a very poorly prepared coffee
Not the worst location and by far not the best- unclean, can’t get an order right- three times have been here to get a simple nitro cold brew with sweet cream- very simple- first time tasted like I was drinking straight sweet cream, next time no sweet cream, and third a teaspoon of sweet cream 🤦🏽♀️🤦🏽♀️🤦🏽♀️ also their drive through- took my money but had to wait 2-4 minutes for the girl to pick up my drink that was in front of her and hand it out the window.
Convenient location. A mix of young and older crowd. Typically, the place is packed (at least when Ive been there). Nice decor and ambience. Sometimes, WiFi appears a bit slow
My drive through experience was average. They took more than 10 minutes to prepare chai tea laate. I placed an order 15 minutes earlier and it took almost half an hour to get a drink. I must say drive through was slow.
This location is one of my favorites.. It gets pretty crowded inside but not a problem with me,wifi reception is good and i can just sit in my car mostly to get connected...
Grande Pumpkin spice latte 2 pumps, with oatmilk, one shot to start off my morning.
Usually busy. Good Service .
Very nice staff. All went well as always
Great customer service
Good place to work. Esterday at the end of the day at 8:05 pm baristas distributed samples of coffee-based tasty drinks with chocolate and ice cream among people who were in the cafe at that time. I was pleasantly surprised.
No sitting down and cool off during summer. Sucks 😷
Nice place, typical drinks. Clean
We sat in line for 30 min with 2 cars ahead of us. When we got to the window, we sat for 5 more minutes after he took my debit card. He gave my recipe and my card back then he gave me one drink and then he handed me another one and I said I ordered a LARGE ICED MOCA he said oops just keep it we cant take it back. So a few minutes later he said oh let me see that drink and I gave it back to him it was a Iced Frap. He gave me my Large Iced Moca and we were on our way. While we were sitting at the window we watched what was going on inside through the window and we saw several of the employees on their Cellphone and the others were not working. How DIFFICULT is it to make 2 drinks? I will Never go to that SB again.
Plenty of parking at this location. When you walk inside, the floor plan is more open. I don’t feel like I’m going to bump another customer. I also like the seating arrangement and there’s plenty of seats.My husband and I for one year went to a different Starbucks whenever we had a chance. Whatever location you go to, enjoy and relax, after all it’s Starbucks.
They always take care of us. We mobile order so our drinks ready when we arrive. We appreciate the hard work and friendly service.
Out of products
They have this thing called coffee. I dont know if youve had it but its really good. Evidently it gives you energy.
Awesome as always! Great quality of service!
The service was excellent.
Yummy even if it was only drive thru great fast service
Got asked to leave at 9:15 (closing time is 10pm) while waiting for my order. Received my order after 15 minutes and yet they managed to get my coffee order wrong. Very unprofessional, all staff was more concerned in closing early than giving customer service. At least get my order correct!
Mostly because its probably one of the least in terms of cleanliness Starbucks Id ever set foot in.
Nicest designed Starbucks in the area and definitely bigger than the usual locations. Never a long wait in line and drinks come out relatively fast. Seating is hard to come by but can be had if you wait. There are many people with laptops here. Staff is nice.
Multiple times I have used the Starbucks app to place mobile orders, only to find once I arrive that the item is not available. This never happens at any other Starbucks I’ve ever been to.
Ill give this place benefit of the doubt as I have only been here once, it was a busy hour and I spent quite a long time in the drive thru (I played like 7 songs in the car so Id say anywhere from 15 to 20 min)
Beware, there is no cell service here. Other than that, the park is really a great place to bring your kids. Lots of shade in the play areas and some hiking trails.
Says here it closes 21:30 on Sunday but its already closed at 21:12. They need to make sure at least the most common resources have correct opening hours (e.g. Google maps).
This is a nice big Starbucks with a drive thru. The staff is friendly and greeted me. The drink was decently made. I got an Iced Green Tea Latte. Parking could be a little better though. Theyre spaced apart and away from the building.
Working @My Hyatt Regency next to Levis stadium..sooo happy!!
Nice big store. Drive thru slow but not very busy at all inside. Friendly baristas.
Love my iced coffee drinks here.❤ 😀
I cant say enough good things about the staff at this location. When Ive called other local locations to order a Coffee Traveler for a meeting, I got all sorts of run-arounds in terms of ordering, how long it would take to get ready, etc. Well, I called this site today, and my call was answered promptly by Robbie. He said my coffee could be ready in as little as 10 minutes, no hassle! When I arrived, I was pleasantly greeted by name, my coffee was ready, and there was a nice selection of fresh pastries to choose from.Great service at this location!
My barista was very courteous and exact with my order. Kind young man working drive through. Thank you!
Smooth coffee.
Opens really early, so far the best Starbucks in the area when it comes to mobile orders. When I am going through Calaveras, I pull over, place my order via the Starbucks app, and when I get there is ready for me to pickup. Great location for those with a commute from the East Bay towards Mountain View.
Pretty comfortable location, good light during day time, sufficient space for some privacy.
One of the larger Starbucks around. There is a long table for groups, plush chairs, high tables, 1 semi-private booth, and lots of smaller tables. It has 2 non gender bathrooms as well and a drive-thru.The negatives on this place is the parking lot has just enough spaces for a place this big but the configuration is awkward and the drive-thru line can cause problems for the parking. Add to the heavy traffic on Calaveras Blvd, exiting can be tough and take awhile to get out.
I have been to this Starbucks over 20 times and it is always on point. The staff and ambience here are exceptional. Its extremely busy as it is along the calaveras blvd, a never ending river of traffic. Despite the amount of customers, I have never had to wait longer than 8 minutes which is seriously incredible. I dont understand how anyone could possibly rate this Starbucks less than 5, maybe the rater was having a bad day or something.
Excellent place to study or talk. This place has a style of seating for everyone: a long table, a booth table, small tables, and coffee tables. There is plenty of room and there is a drive-thru. Its one of the best Starbucks stores in the city.
Coffee is good most days but several options become obsolete without notice. The food isnt always fresh and I saw a roach once in a Starbucks. Expensive but they are always kind enough to give you a large cup of water, even if you purchase nothing else. Service is usually very good and rather quick. Starbucks is always around the corner!
Don’t ever snatch another drink out of my hand again..ever
Convenient location with drive through. Staff sometimes too busy to greet customers.
Very backed up with little apparent explanation on two different occasions. Staff did, however, realize that my coffee was probably cold and remade the drink proactively, so that was appreciated.
This Starbucks dissapoints me everytime. Im a mom of twins and sometimes I just need a quick cup of coffee and this is by far the slowest Starbucks drive thru I have ever been through. As well as they are always out of all their products and dont let you know till you have already ordered and are at the window so you feel rushed to either cancel your order or make a quick change to something you dont even really want because you dont want to hold up the line since you know everyone has been waiting a long time because they are extremely slow here. Are you under staffed? Or just need new training? I will drive further to a different Starbucks rather than waste my time here.
5 shots white chocolate mocha iWas 🔥🔥🔥 eat my sockz
Starbucks has changed a lot since they first opened a couple of years ago. they use to have good quality and, now they have high prices and poor quality.
Really unorganized and dirty all the time. Starbucks ought to take a page from In n Out. Try happy and clean. Staff untrained, tripping over each other,. Never Dawns on them to wipe down counters. Smells of stale cream.
I go there sometime, they all so friendly, I enjoy my time in here.
Bacon Gouda, oh yeah! Ice Vanilla Latte is Fabulous too. 😍
This is a great Starbucks, one of the nicest layouts Ive seen at a Starbucks. The store hours online say 10:30, but thats just the drive-through, the actual store closes at 9:30. The staff was nice and everyone around was quiet.
One of the better designed Starbucks. time flows a little differently at this one so I like coming here to work
Very friendly staff
Spacious and well-lit shop with lots of seating and a long table thats great for solo working. Best Starbucks in the South Bay. 👍
Good...not a quiet place though
Great service. Good taste of drinks!
Long lines, mostly great services
Really liked the interior design of this location. Very professional and friendly staff.
This is not a Starbucks to come to if you are in a hurry, on your lunch break, or on your way to work. This location is very busy and very slow. It seems as if they are understaffed. I waited almost 10 minutes in line and there was only 2 people in front of me. After awhile I had to leave without ordering or else I was going to be late for work. If you can, go to the Starbucks on Park Victoria. They really know how to get the line moving over there.