The service is very good. Always they have a good actitud for help.
I had a problem with my Bose Quitecontrol 30 headset which I use for my daily work attending calls 12+ hours a day. Took it to the store location at Great Mall. I had lost the original receipt which had extended warranty details but had the original box and everything. But, Shahid at this store helped me. He is a fantastic person, understood my problem and the extra time it would take to process warranty etc if i were to do it on my own given the Pandemic situation. Resolved it then and there at the the store. Shahid personifies 5star customer service ! Bose is a great company as is, but it’s people like Shahid who bring the customers and keep them happy ! Shout out to Bose and Shahid ! Thanks a lot !
Nice and friendly salespeople. Need to be more upfront on sale bar.speakers, highly suggest the woofer but it doubles the price at checkout. After purchase, a buyer will find it hard to do set up even though the product has all necessary equipment. In my case, I had to buy a current model TV to use ARC for the soundbar to really perform as I heard it on the sales floor. Ask questions...this is pricey investment. Worth every dollar but there are comparable competitors, shh...Best Buy has it..
Hostile atmosphere, sales staff that only want to sell to people who are already deaf, they keep the bass so over loud I could feel it in my bones, volume so high on everything. I couldnt hear them talk unless they yelled, yet they kept on all the random speakers no one was watching which were already too loud.They all but refused to even talk to me about their products.
Bose products are always great! The sales guys are fairly curteous when you are there in the store. However after having selling for Thanks Giving, Black Friday the sales guys get exhausted and forget being curteous.
Was there to troubleshoot a problem but was told to update Bluetooth earphone even before checking my problem. Their computer was down and so I had to go home and do it myself. It turns out my set is already up to date. I have to return next day. Once I told them the software is already undated, they proceed to verify purchase and solved my problem.Be sure to update your Bluetooth headset before visiting Bose outlet. That will save you a return trip.
Visited this place due to issue an new purchase on Bose QC35ii. Got an replacement unit without any hassle. Friendly and very helpful employees.
High end electronics store specializing in speakers and headphones. Their sales staff are very helpful and their technical suppo staffs are wonderful!
Went in to replace the ear pads on my qc35 headphones because one of them ripped and I could see the foam. Shahid, the person who helped me, was very helpful and brought me the parts. Not only that, he fixed it himself. He ended up replacing only the left side ear pad since that was the only one that was ripped. I definitely recommend coming here if your bose headphone needs to be fixed.
Nice Bose outlet great deals friendly knowledgeable staff.
Very friendly and enthusiastic staff. Ask them any question. They love to answer your questions.
Nice spacious clean store. good variety of items on display
Amazing place they had all Bose products and great discounts too.
The sales assistants are all courteous and helpful.We also got a good deal. Prices are good.
Nice high end audio store. Clean, well organized store with knowledgeable, friendly staff. As expected, prices are high.
I like bose products, what nice you can try it on feel the difference no pressure from sale person. I think bose is like the Cadillac of audio headset.
Great Sound..good store the right place to shop quality speakers.
Excellent personal attention and very knowledgeable. I had a problem with two Soundlink Revolve went to the store I bought them and Alfred was kind enough to do all the needed troubleshooting until the issue was fixed.
Good service. Fast staff. Knowledgeable and friendly.
Holy damn such good much wow (very good sound quality)
Favorite headphones shop in San Jose USA
Very good staff and help you try their product.
Jay/Justin very helpful in explaining the differences between the systems. He was not only kind he was very knowledgeable.
Wonderful store. Nice sales people.
Got a sweet deal on Soundbar and portable speaker.
I like how they have tvs and playing some movie scenes. I also like the new type of headphones.
Caught some nice bass here
Must visit if you want to get great deals.
Great customer service and great advice from professionals.
They have discounted items. Worth chexking out. The staff are not as welcoming as other bose stores....which is not a bad thing :)
You can trust Bose product without any doubt :)
Discount store and good customer service
This place is amazing but expensive.
Bose is always Best !!👍
I only go here for my headsets.
Nice and fancy store but expensive.
Good selection, friendly service
Sounds good!
Great deals, and great service!
Best place for Bose products
Good selection
Good discount
I got what Im looking for
For the hype beast people
Friendly staffsUnknowledgeable manager
High quality
Staff are friendly.
Staff knows the products well.
Nice
Just go in and test stuff
Good one
Arrogant staff.
Refurbished outlet
Leader in the class
Very good place
It will be another occasion
There is a Factory Renew product, and it is small but has a listening space.
A lot of
I want to change the sound
Very good audio equipment !!!