Could not fix my phone. Went to the T Mobile at Capital Expressway, they fixed the phone in 10 minutes.

If I could give a 0 I would have. I walked in to buy a phone. Another customer came in the guy stopped dealing with me went in the office got a paper with some writing on it and gave it to the guy and spoke in a different language to the guy...then the guy told me to come back when his boss was there and she would give me a deal... Are you serious how rude I need a phone buddy do your side hussle on your own time. So annoyed come back when his boss was there... Are you serious I waited kept calling to see when the boss came back and they never returned my text or call

Ill give it 0 stars, but I only call to ask a few questions and the lady there had a major attitude. I used to work at a retail wireless store so I know how we are supposed to treat clients. Here they act like they cant do much for you. So why even be a store ? Lol

Owner Sold me a AT&T phone . He said everything would work even hot spot. i bought a phone and a case and paid for the most expensive plan to get hotspot. The hot spot didnt work and it would not download my old apps or new ones it said; not compatible with the phone. Took it back to owner he said he couldnt do nothing for me. Dont trust this store.

I went in to get a phone repaired that I purchased from this location at the beginning of the year. Ken attempted to tell me they dont make replacement screens for my brand new (2019) samsung A Series and insisted I buy an entirely new phone from them instead. So I went to another part of town and was able to get my phones LCD screen repaired no problem. I suppose Ken isnt aware they make replacement screens for anything besides iPhones? Not a very skilled businesses person.. in fact I think he just wanted to make a phone sale. Needless to say I will never visit here again

I went to this store 2 days back to avail free phone deal when I switch my number to metropcs. The store manager said to me that I will have to take 60 $/month plan( most expensive plan ) for the deal. I was little skeptical as no where on metropcs website this was mentioned. I came out of the store and called metropcs customer care and confirmed that there is no such restriction. I went to other metropcs store and was able to avail the same deal with 30$ /month plan. The store manager incorrectly tried me to enroll into high denomination plan by giving me wrong information so that he can get more commission. Will never go to this store and recommend others the same.

I need my old phone unlocked and they want to charge me. I purchased several phones thier and I could not get my request resolved.

OK place not a big selection on phones

Fast and very friendly attention ... the owner is exceptional, he has a lot of patience to explain the advantages of mobile phones.