A Portland-area staple for tools and tool repairs. Theyre always busy with repairs because they do a great job at reasonable prices. Great, down to earth service in my experience.

Youve got to go there to truly appreciate and experience the great deals to be had there. That and its amazing the display is actually all the quality tools a person should be able to choose from. Unlike certain big orange and blue places.

Great place. Best selection of makita tools I have ever seen they have everything. Truly a carpenters candy store

Although they did not have the solution to my tooling needs they were very pleasant and helpful. This is by far the best selection of quality tools and in the area. Felt wrong leaving with a company credit card in my pocket and didnt purchase anything. There is no tool or tooling combination tooling for the issue I was working on. Custom fabricated tool was required 🧐.

They have all the power tool for construction worker you can only imagine, love this place always provide my business whatever I need.

I bought a Dew alt cordless framing gun about a year ago. when i First bought it it worked great. About a month later it would not advance the nails without help. I put up with it for a few months until I couldnt take it any more. I took it to the only warranty reps I knew of in the valley Charles H Day. After having it for a few weeks the tech called me and said there was quite a bit of rust in it and would need extensive cleaning and cost over a hundred dollars if i wanted it done. Not only was I upset that a $350.00 gun was that bad off knowing I dont leave them in the rain, but after telling the tech i didnt want to spend another $100.00 dollars on it to I got it back in a bag full of parts. when I went to get it the salesperson said it be a liability if they reassemble it. I guess its not if you pay for it. Oh and by the way, they never said it would be given back to me in pieces. I ask the tech what brands are the best. He recommend two others that were suppose to be number one and two. Both them THEY sell. Makes me wonder. needless to say I won be buying De Walt or shopping Charles H d Day anytime soon.

Great customer service. One of the older guys here called up a manufacturer rep to help me figure out exactly what will work for what I needed to do.

Excellent selection and knowledgeable staff. We also have all our tools repaired here.

I liked they have almost every Makita tool there. The prices are better than the internet. Clean store and nice staff. I will definitely be back

Great service and great prices!

Customer service was awesome! Helpful and insightful of their projects. Good and wide selections of tools. This place will be my go to from now on. Their location is a little hidden but they are worth checking out.

For repairs, the team used to be great at their Southeast location, but it seems theres been a bit of staff turnover since they moved to the new building. Slow, disorganized order tracking, very limited stock of parts, month-plus lead times. Hate to say it, but youll do better on your project timeline and your balance sheet by just selling your broken tools for parts rather than waiting for repairs here.

I have been going to this store since the late 80s. When I fisrt went into business for my self. Besides having a great line of tools they also repair them. I joke with my coworkers that many of my tools I bought from them are older than they are and are still working well. A great place to buy and have your tools repaired. I really like their new building.

Quality brands with tradesman pricing. Helpful knowledgable staff.

The place is great and the people are Amazing!! You cant do much better than giving Charles H Day Co a visit.

Big selection and great customer service

Ive purchased 15 plus of tools from Charles Day with fair prices and grand service. I live on the beach so a reliable source for trade products is priceless. My ace in the hole with same day shipping on most items. I prefer Makita brand trade tools and they are the service center. My purchases are both cordless and air tools were always available and staff always ready to offer suggestions on selection. Which I found helpful. Dont know what I would do without them. Do be afraid to send a friend to shop there. Couldnt do better than Jeff and the crew.

My new favorite toy store 😍

Best tool shop in town. Go here for the best people and best deals. Chaz Day loyal.

Friendly, knowledgeable staff and a large selection of tools.

The only place I will be buying my tools from.

Definitely a place to hit for all your tool needs!

Great selection and reasonable prices. Great service. I dont like to buy tools on line I want to see and hold them to know that what Im buying is what I really want or need!

Don’t go here for any warranty issues. My Makita battery powered drill is covered under a 3 year warranty (per Makita, I called them to verify), yet this place won’t honor any of Makita’s warranties besides the standard 1 year. I called Makita a handful of times to double check that I had all the information correct, and they confirmed a few times that my drill is in fact covered under the 3 year warranty, but this service center wouldn’t honor it. They kept changing their story, initially saying that Makita only has a 1 year warranty on everything. Then, after I confirmed the 3 year warranty with Makita, the service center then said that they know that Makita says 3 years, but they aren’t going to bother doing it. They completely turned me away and told me they wouldn’t help me since I’ve owned the tool for over a year. They also told me that since I purchased the drill on Amazon, that they wouldn’t have even honored the 1 year warranty. I confirmed twice with Makita that purchasing it on Amazon is completely fine and doesn’t affect the warranty at all.So I’m left with this conclusion: this service center - while being an official authorized Makita service center which Makita themselves directed me to - frankly must just be lazy and not want to deal with warranty issues, but still wants that “Makita” label associated with them. I’m going elsewhere for warranty service, you should too.

Good selection. Good service.

Tools r us is so bomb! I go here and never am disappointed

You need power tools. They got power tools. Ask the trusted names like Milwaukee, Bosch, dewalt, festool, etc. Worth the visit.

I cannot speak highly enough with the customer service that I received recently. It totally took me by surprise and others expressed similar reactions when I shared my experience. If more companies acted with the same awareness their market share would expand rapidly. Thanks for being outstanding!

A surprise to find a hardware store with so many high quality tools. My new favorite place for tool shopping.

Poor communication over phone about services offered

Love Charles H Day. Its basically a toy store for tradesmen. Anything you can think of they got it. And periodically they have specials going on and blowout sales. Best place to buy tools in the sw washington nw oregon region

Salesman was knowledgeable about products. They had almost everything I needed

Best tool shop I know of in Portland. Great selection of quality tools in stock. The staff is always very friendly, helpful and knowledgeable.

Great selection and knowledgeable people.

Phenomenal customer service. Super patient - amazing prices - and not pushy about sales. More than happy to support this brick and mortar store ⚡

All brands of tools available and a great service department

I love this place. They have great prices and good selection.

Lots of tools, great prices & friendly helpful staff! Wayyy better then Home Cheapot

Hands down superior service on tools over anywhere else. Extremely knowledgeable staff. Great place to buy new, quality tools, blades, etc. for the tradesman!11/7 Edit: Went in today with a difficult situation. Both Bill and Jim alleviated and helped with my frustrating circumstances. Once again, these guys are amazing. Thank you!

Great selection, knowledgeable staff, occasional deals. If youve got the time, theyll fix your stuff!

Great selection of tools at affordable prices. Staff were super helpful when we brought in a nail gun for repair.

Chas Day is my go-to for power tool repair and purchases. All the employees are super knowledgeable and I know that they’ve put torn down and put these tools to work when they give me a recommendation. They have all the good brands of power tools, even a whole row of Festool. I buy a lot of Makita LXT here and can even usually get discounted or free batteries in with the deal. If you’re a pro, stop going to Home Depot and go here

Went to the Roll-Air site this afternoon to look for a new air compressor found this company. Found there number threw the site very easy to manage called Charles H Day to ask if they had one in stock they did . Great said it was an amount then asked if could write a check with them to come buy it now ... The young man on the phone didnt have a answer he works in the tool dept he said didnt know this at the time passed me on to another person asked if had a account to write a check i replied no we do not ... i said who we were what company and that didnt matter at all got a little rude so i just said ok thanks and hung up... I then with in few seconds called Leo from Northwest Staple Supply asked if he had same one he said yes said i will send our guy down to pic it up . Leo said he will have it waiting with fitting . They were a little higher but well worth he customer service... And yes we DO NOT have a account with them never have

Not very knowledgeable help here. I’ll be shopping elsewhere. I stopped in to see if they had any 18 V Dewalt batteries for sale and the guy tried to sell me a 20 V Max battery saying that it’s up to 20 V. LOL The 18 V connection is completely different than the 20v...not very knowledgeable hereThey just want to sell you new stuff only

Great store, loaded with bunch of items

Great variety of tools and the customer service good.

Ahh!Great service and Great artillery of tools that HD and Lowes cant even come close to...Former Lead Carpenter from Kennedy Restoration/1 800 board on 7th and pine.Your old place was on 11th and stark?If we ever needed any repairs on tools or to get good tools (Charles Day) was absolutely mentioned..I cant wait to see your new facility.Thank you CHD family for being ever so awesome!!CB

Awesome 👌

Charles H Day, is an amazing supplier of tools for the professional. Yes, their prices are normally higher (sometimes really high) versus Amazon. However, you do not need to wait on Prime for the new set of Knipex or a Makita product. My only complaint, and for most individuals they will not care, recently they have cut their Festool line in half. It is understandable as most individuals who use Festool are some form of woodworker and can purchase Festool at multiple other locations around the area and Charles H Day is geared more towards other professionals. It just upsets me as I always try to give them my business first.

Chose to bring my business to CHD co. another captain recommended them and we were able to pick up parts promptly for a previous contract with great service.In November we attempted to place an order for a Vacuum hose, was quoted a price and was told 7-10 days, after two weeks my wife called to check on it, we were told it was back-ordered from Milwaukee...Christmas passed and she called again to check on it, got told the shipping and receiving manager quit and they would figure out what was going on with the order...we called again last week only to be told that the part had been discontinued...almost TWO Months of delays and excuses...so I researched purchasing a new vacuum only to find out they went up in price! How could a tool that had discontinued parts go up in price? This didn’t make sense and so I dug deeper on the manufactures site only to find out that the part is still available and in fact not discontinued,as we were told by CHD Company. In my research I was led to schematics that specify that there are two versions of 0880-20-B34B one with external hose storage and one with out each having a different part number- This was stated in a BIG RED BOX on each page of the Milwaukee schematic so how did they miss this? Lame super lame, and I’d hate to think we got less than better service because I asked my wife to place/handle he order 🤷🏼‍♂️🤥🤡

Top shelf service and selection!

As a contractor I go here for almost all our electric power tools and general supplies. Super helpful, friendly staff. I firmly believe in shopping local to support real businesses that are invested in a healthy economy, and not national corporate chains. This place smokes the big box stores on multiple levels.

Great place for all things related to battery operated power tools including a service department. Need another charger or battery,they have bins full of them. This is where the pros go but they let us in to.

Great store, excellent service. Glad their here in Milwaukie

Great store for power tools and service. Moved to a clean and easy to get to location.

Good shop.

The team here is super knowledgeable. I only wish the repairs would happen faster. The 3 to 4 week turnaround time is a killer when you have a tool that you really need back in service.

Ive done business with Chas. H. Day for thirty years, the new location isnt as convenient, but theres a lot more retail space.

Great tools. They do great work fixing my tools. Love the service there.

Great service and selection

Big selection of power tools and the best repair in town.

We have been here both to buy tools and have repairs done. Excellent service and selection. Way better than the big boxes - these guys really know their stuff. Great Bosch tool area. Sign up for their email list to get notice of their super sales events and vendor demos.

My go-to for tools. Great selection and staff, but most of all, killer deals for both professionals and the public.

I have gone to this store for repairs, advice and to buy tools for nearly40 years. I am especially appreciative that, as a woman, learning how toaccomplish projects these fellows have never failed to be polite and helpme solve problems. Great Place.... !!J

Beyond great. They have all the tools.

Great prices for high end equipment. Quick service and knowledgeable staff.

Tools tools and more tools!Excellent repair service also!

Always great service!

I was not at chas Day !! We were simply talking about C Day. QUIT STALKING ME GOOGLE

Have been going to Charles Day for many years never been disappointedThanks for all you do.

Amazing store with an incredible staff! Very knowledgeable and extremely helpful! Love doing business here!

Fantastic company, great experience great prices and the best repair service.

This place is a literal paradise. Staff works to get you a great deal and is very knowledgeable

Those guy are the best, they fixed my double cuts while in waited, because I need that day.

Top end tools, great selection

Best place to buy toys. Also happens to be the best place to bring them back to fix them when you need them to be repaired.

Simply the best place, talk to someone who repairs tools before you buy. Amazing repair technicians

If you need a tool, they almost always have it! What they do sell is quality tools! I have rarely seen a tool in this store that was a garbage quality tool, and they take care of you if you happen to stumble into a bad one. These guys are awesome!

Great place to buy tools and have tools repaired. Knowledgeable staff and reasonably priced

These guys are the best. I had them fix a Dewalt planer that worked better than new afterwards, but something else screwed up on it. They had it fixed again within 24 hours.

Great place to shop friendly workers and make you feel welcome everyone e you shop.Great prices on tools and Repairs .

Best deals on tools

They were prompt, polite, And helpful. As well as calm, conscientious, and courteous.

The best selection of power tools actually on-hand from Milwaukee, Dewalt, Bosch, and Makita in town. Prices are good to average, but can be more competitive during sales. Happy to spend my money at a local, long running business.

My favorite tool store. Best service hands down.

Great place for tool selection and repair.

Great service and tools are fairly cheap. One of few places to find stabila levels

They have a very large selection of tools, from home owner quality to professional. And their prices are at least as good, if not better than the big box stores.

Brought an almost-new Palm nailer in for repair services due to a broken piston. A few days later I was told they would not repair it under warranty, calling it normal wear and tear. This is despite the fact that the warranty expressly covers the first year of normal wear and tear but this was most likely a faulty part. Not impressed with the service.

These guys know their stuff! Always prompt and friendly too.

Love this place

This is where I take all my electric run work tools. I.e. grinders, bandsaw, drills, etc. Been using them for 3 years now and have all ways been pleased with service and quality of work!

Great place to get high quality tools

Excellent crew. Very knowledgeable. I highly recommend them.

If you have a power tool that needs repaired, these are the guys to see. Great service with a friendly smile.

Best tool store in portland

Great place to shop and repair your tools.

Simply the Best Tool Supply outfit in the city.

Excellent service and they fix tools!

Counter sales were friendly and helpful.