I normally like this place to get car parts but I was there on a Saturday morning looking for a fuel level sensor and the sales person was rude and kind of an ahole.Rather than helping me look up a possible usable replacement, he insisted that the only way to get it was to buy an entire fuel pump assembly. I showed him pictures of the part online and had talked to other parts dealers in the area and they could all find the part but didnt have it in stock.He still insisted the only way I could buy the part was to purchase the whole assembly and wasted my time.

Clean store, nice and knowledgeable employees.

The last 4 visits to this parts house garnered zero results. Its like walking into an OReillys. If its not in the computer theyre clueless! Customer service sucks!

Always awesome service. Always have what I need.

I love shopping for parts and tools.

This is a long one, but stick with me for this thrill ride...Purchased a car battery online, for which they advertised free installation. When I arrived, there was one other customer in the store. 2 guys were sitting on stools behind the counter, doing nothing, and another one was in back. The fourth guy rang me out and then informed me that they were too busy to install my battery...too busy?I informed them that I would not be making another 2 hour round trip to town to bring back the core, if I went home and changed it myself, and elected to return the battery. I was then informed that MAYBE they could squeeze me in for the battery swap, since they were no longer “slammed” with all the work none of them were doing...They proceeded to remove my battery and then tell me I purchased the wrong size replacement (I later discovered that I didn’t, but the factory battery was 3 inches shorter in length than the max size that could fit in the tray). They then attempted to install a cheaper, “correct size” battery. When I called them out for the cheaper battery, they said it was all they had in stock, but they did not openly inform me of the inferior product or make any indication that they intended to refund me the difference in cost. (I believe they simply hoped I wouldn’t notice the switch).I again decided to proceed with the return and was told I would have to “return it online” because they couldn’t figure out how to do the return, in store. I told them that online returns are not a real thing people do, but they insisted. “So I could take the battery and then ‘return it online’ and you would have no money and no battery?” I asked. This confused them, greatly. Therefore, I requested they contact someone from their company to teach them how to complete the return, and they said “Nobody works on Saturday.” I called customer service for them, myself, from my own phone...Customer service then informed me that I would have to wait, two hours, for the “system to process” before I could do the return, but I could not leave with the battery or they wouldn’t take it back. I ended up leaving, while the store kept the battery AND my $160. They did, eventually, process the refund (the only silver lining around the ink-black cloud of this experience.)I will never go back. I would drive another two hours to Bismarck before I would patronize this store again.Terrible customer (I guess you’d call it “service”)...complete lack of understanding how to run their own register/inventory system...none of the other 3 employees who were standing around even made an attempt to help out...shady practices trying to switch the battery I purchased with a cheaper one...inability or unwillingness to identify that the battery tray could accept the battery I originally purchased...You cannot get any worse than this store. Terrible experience in every aspect of the word. Avoid this place unless you hate yourself and like to be frustrated and miserable.Went to Auto Zone and they were extremely helpful, friendly, and replaced my battery (with the same size as the one I purchased from this store) without any problems. Go there. Save yourself the frustration.

Great place to go and find some good parts

Thanks for the help guys I appreciate it

Good service. Friendly staff. Found me what I needed.

ALWAYS do helpful & friendly

My favorite auto parts store in minot.....best staff

My Goto Parts StoreI often get parts here sometimes multiple times a week. They usually have what I want and I love the in store pickup.

I just needed a new break light and I was impressed with how fast the sales associate was he knew his stuff.

Quick and easy, shop online pickup in store get a discount. Everything you need for your car.

I ordered a part and the gentleman said it would be 3 days until it got here so, 9 days later it finally came in. I wasnt mad about the wait but, what I was mad about is that I ordered a part through them and then I had to pay for the shipping because they didnt have it in stock. I dont know about anyone else but, that has never been the case at any other auto parts store that I have gone to.. $59.99 part with $14 shipping. It isnt the customers fault that you dont have it in stock so why should the customer get the short end of the stick because of your inability to have something. My recommendation: never order anything, if it isnt in the store, go to NAPA or ORielly. Better yet, dont even go here!

Literally handed them the stud from a hub to find a matching lug nut and they couldnt do it. You cannot return anything from other car quest stores because they are not associate with them. Not very good service.

Great guys here! Always a smile for the customer! If they dont have the part theyll order it in for you.

Always have the parts I need or get the parts I need quickly

They tested my battery, gave me a diagnosis, helped me change out my battery. All while -15 outside! Great guys, very friendly. Will return!

Went There Looking McGuires Car Wash, didnt have the kind I wanted but had it for Me the next morning....

Fast service but not too friendly

Was good

So I have been shopping this store for years, today I called for parts (Saturday) and TOD was the parts guy Oh and what a rude ass he was! I know I wont be letting TOD help me again. Another one like that I will indeed shop elsewhere

Very OVERLY PRICED store

Had a problem went there thought it was going to be a big deal it wasnt a big deal they handled it fast and quick and made me happy thank you carquest I believe the gentlemans name was Mike thank you

Asked for oil filter for my truck. Gave me the wrong one after he looked it up. Didnt realize until all the oil was drained from my truck for the oil change.

This is my go-to place for auto parts.

Very knowledgeable staff

Had the parts I needed

They have it all

Nice place

Lots of inventory