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Stereo Shop
304 W Burdick Expy, Minot, ND 58701, United States
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Stereo Shop
Comments
Ma
Review №1

Owner is a really nice guy. Got a remote start there a few years ago and never had any issues. Also purchased some speakers from them and it definitely improved sound over stock. Would highly recommend!

Ti
Review №2

Awesome guys. They know their stuff. Ill be back.

To
Review №3

Got my sub installed by this place recently. Very clean job and they did it in one day. Great price compared to pacific sound and video. The gentlemen were very nice and helpful.

Pl
Review №4

I bought a truck that has an Autostart remote start system installed. Ive been having trouble with it and am out of state reached out via email owner. Was quick to send a response and suggested I reach out to his tech for some advise! Very impressed with the customer service!

jo
Review №5

Best place in town. Dont consider anywhere else Kerry is the best around.

Ra
Review №6

Exceptional work good quality equipment and workmanship

Ri
Review №7

Very knowledgeable and professional.

Ja
Review №8

The best Auto start. Awesome staff. They laugh at me for setting the theft mode by touching the lock button inside instead of the remote. My car stayed at work for 2 days till an employee went and unlocked it. Thanks guys.

Mi
Review №9

Excellent customer service and dedication to helping me get the right care starter replacement. Prices and labor are outstanding. I have been in Minot for over 20 and they have treated me right every time!

Ri
Review №10

Let me start by saying it takes A LOT for me to give a business a bad review. I understand the frustration of trying to make every customer happy, and Im not usually one to complain. Its a lot to read but I wanted to explain everything.I originally chose this shop for my remote start because when I came in to inquire about it, the older gentleman I talked to was very understanding of my concerns about my vehicle being a diesel. He completed explained how it all worked and not once made me feel like he wasnt taking me seriously. We were pretty excited when we dropped the truck off to them. The installer was there when I dropped it off and seemed to have an attitude. I didnt think much of it at the time, assumed he must have had a bad day or something. When I came to pick it up, the older gentleman was there again. He walked me through all the workings of the remote starter, everything it does and how it works. He was very professional. I thanked him and paid the bill. I left to go pick up a friend to drive my other vehicle home. When I came back and got in the truck I noticed that the gear selection indicator (P R N D L) in the instrument cluster in the dash was slid down and unreadable. I went in to ask if theyd look at it, I assumed it must have shook loose during the installation. The installer immediately cut me off and said it was like that when he got in to pull it in the shop. Which I thought odd since I would have noticed it when I drove it there. But, Im pretty understanding so I figured maybe it was. He said he never even took the dash apart, simply went under it to hook things up. I believed him and again figured maybe it was a coincidence. I dropped the truck off to my wife at work (its her truck) and she was very upset about it. I defended them which upset her more. Then she noticed the side of the dash wasnt clipped in all the way. I thought that strange since he said he hadnt needed to take it off. On her way home, a wire fell down from the dash and got hooked on the brake pedal. I again defended them saying it wasnt a big deal and I would zip tie it up and everything would be fine. She called them to try again to see if they would look at the dash. After talking with the installer about it he mocked her saying that the other day he had a customer blame him for a flat tire after a radio install. She told him we would not be coming back for any more business. He told her I guess thats part of the game. I found that to be very unprofessional. Then today when I pushed the parking brake pedal the entire unit fell out from under the dash. It wasnt secured to anything under there, was just stuffed in. I definitely wasnt going to take it back so I decided to fix it myself. I got the dash off much easier than expected and noticed I wire was run up to the headlight switch harness and tapped into the wire for the parking lights the unit flashes the lights so that makes perfect sense, but its located in the top left behind the dash. How did he get that there without removing the dash? I then noticed what I assume is an antenna wire for the remotes runs up through the dash and up the pillar, again, how did he get that through there without removing the dash? Whats strange is I had absolutely no problem with him removing the dash, I assumed it was required. So why did he claim he didnt take off the dash? With the dash off it was very easy to see where the gear indicator was and how it inadvertently got pulled down when a wire was pulled on. A wire that would have been in his way. So it likely got pulled on when he was moving wires out of his way. It took me two seconds to reach in there and push it back up. So now Ive taken the dash apart and repositioned the unit and secured it in place. And fixed the gear indicator. So what exactly did I pay $200 in labor for if I had to redo all of this??My biggest issue is the complete lack of professionalism on the part of the installer. We will never do business here again. Which is unfortunate because I really liked the older gentleman.

Ry
Review №11

Great place to replace Astrostart key fob, quick and efficient.

Ja
Review №12

After the car accident (wasnt my fault), they came and removed my auto start and will finally put it back in my new car.Thanks guys.

D
Review №13

They did a great job on my sub installation and charged $100 less than Pacific Sound & Video who was very rude. You won’t be disappointed.

Ca
Review №14

Terry is always so helpful. I wouldnt go anywhere else to get car starter or stereo equipment!!

Br
Review №15

Got a car starter put in my 03 Pontiac after buying it from a silent auction for a local cancer patient. It specifically said both the installation and the starter itself. The manager refused to put it in after I showed him the certificate I had bid and won on. He told me because the certificate was signed by an employee who no longer worked there it was not valid. He said they never donate both a starter and installation. It clearly stated that as I pointed out again and he offered to give me the starter and I would pay for installation even though I already paid hundreds from the auction. I didnt know what to do so I called a family member who knows a lot about vehicles and finally the manager agreed to have it put it (after almost 2 hours of arguing).Once I picked up my car, the radio didnt work, the time/radio station light was completely out and there was a blinking security light where it usually says low oil. I took it back and they refused to take responsibility saying that they werent by the radio wires and it was impossible that it was their fault. I called the next day and they wouldnt let me bring it in. I set up an appt at another place to try and get things fixed and they said all the wires were messed up and could try and fix it but werent sure they could. I decided to just take it home and had my brother call. They still refused to look at it, take responsibility, and blamed it on something I must have done later on. Once I used the car starter, the car alarm went off. I had it installed in November of 2017 and still today I have a blinking security light, a car alarm that goes off every time I start the car, my radio came back on after a few days but the light where it shows the time and radio station has always been out since then. Dont ever go here. I wish I didnt. I wished I paid for one from a different place and didnt have my car all screwed up. Its impossible to try and sell due to all the problems and just hope other people dont fo there because they will get screwed for sure.

Ty
Review №16

Might have what ya need !! Nice folks just not alot of inventory

Lo
Review №17

Best customer service I have had in a long time. I had them install a back up camera in my 2000 Honda Odessey. They showed me both options of in-dash display or rearview mirror and quoted price for borh. I choose the in-dash option. They had to order a license plate holder and called me 2 days later ready to do the installation. Job was done in 3 hours and I love it. It looks like the car came with it!

Te
Review №18

They were ok at first, but for some this old guy turned for the worse. Way over priced from before, what he charged us.

Al
Review №19

Had exactly what I needed to replace my AstroStart Keyfob.

Cr
Review №20

Great customer service, very knowledgeable on my vehicle.

Ja
Review №21

They did a great job on our Jeep

Ro
Review №22

Kinda slow, pretty grumpy and over priced

ch
Review №23

They got me in and out in an hour and a half. I watched Blade II on there home theatre while waiting! I was charged about $40 less this the quote I was given and it was installed very very well! Much thanks to The Stereo Shop!!

An
Review №24

They had a replacement car starter remote and fixed my truck so it starts thank you

Wa
Review №25

Nice, have what you need

Ot
Review №26

Share your price of merchandise. Youd probably sell more

Gr
Review №27

Great place

En
Review №28

Excellent customer service and a very good price for the work they do.

Information
2 Photos
28 Comments
4.2 Rating
  • Address:304 W Burdick Expy, Minot, ND 58701, United States
  • Phone:+1 701-839-7075
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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