Great place for Birthday Cakes. Laura did a fantastic job preparing a cake for our party!Thank you!
Best location on Los Alisos and Trabuco in Beautiful Mission Viejo! We ordered a Halloween cake and it came out beautiful! Thank you! You guys are great!
I always order cake from this location for my husband’s Halloween birthday! They make ordering super easy and the cakes are adorable and delicious!
Fast experience! Shane is very efficient at doing his job.
Wonderful experience john was the employee that’s helped me he was great to talk to and was very professional
Came to get some delicious ice cream. Luna is loving the dairy free chocolate fudge bar sooooo good
After the Foothill Ranch location refused to honor their 24 hour turn around a custom cake, this location stepped up and was amazing. I ordered the cake online. I had added for flavor substitution because not all ice cream flavors are offered on the website. I called minutes later to be certain my special substitution made sense and they had already reviewed the order and said it was no problem. It was a great cake for a special occasion!
Really slow service. Got a hand packed pint and they didnt fully fill it. Still had enough room for at least a couple full scoops of ice cream. Ice cream has definitely gone down hill.
This is a great ice cream shop. The owners and the employees are very wholesome and welcoming. Perfect place to come and get ice cream at any time. Definitely recommend this location:)
They always close early, absolutely infuriates me
Yum! The non-dairy option Daiquiri Ice was really good, but I couldnt pinpoint exactly what it tastes like for a reference. My kids had the very berry strawberry and mint chocolate chip, which are both outstanding flavors and filling. The staff greeted us with a cheery demeanor, and when I asked for a clean ice cream scooper (because my son has a tree nut allergy) there was no kicked and he was happy to make sure my son was safe. Thumbs up for sure!
I love coming to this Baskin Robbins!The staff is extremely friendly, and talking with them makes the experience even more enjoyable. The owners are a lovely couple who treat their customers with kindness and respect. Will be coming here again and again!
This is a great ice cream store, I highly recommend!!! The staff was extremely friendly and I tried the new Oreo cold brew and it was delicious!! I’ll definitely be coming back.
The lady in this location is very Route and unhelpful and the place was very not Covid friendly and It wasn’t clean I never go back again and I don’t recommend it to anyone I wish I can put no stars.
Wonderful staff. Everyone’s sweet and helps you right away. Really good ice cream and service would recommended to my friends and family :)
This location is my favorite by far. The staff is friendly and accommodating; they go above and beyond to get my order right every time. If you’re craving a sweet treat, this Baskin Robbins is the place to go!
I visited this location with my three kids that are under 9 years old and Larissa was very nice in the beginning until it came up to ringing my kids up! she charged us for all four adult scoops and she said that she scooped adult scoops not childrens scoops so I had to pay for them. It should have been 3 child 1 adult. beware of the fraud as she is charging every child a dollar more for a scoop.
Was given super watery milkshake and they refused to remake, Russian lady was super rude.
They made my sons birthday cake WRONG AND REFUSED TO MAKE IT OVER. BASICALLY, TOO BAD. PLEASE DONT GIVE THEM YOUR BUSINESS.
One of the people who served me was extremely rude, I called beforehand and she hung up on me while i was asking a question. and their ice cream tastes like dirt.
Super friendly! love going here :D
Very cool, Caden was great tonight.
Owner was rude and gave me a small scoop
Worked here for around a year the owner is rude and tries to save money at the disadvantage of the customers. Had an open floor and plumbing behind the counter which is a major health hazard. Dont be to hard on the staff they work alone and have a lot to do over a shift. Would not recommend this location.
Best Ice cream ever.
Horrible owner!!! Will NOT honor the corporate coupons or rewards!!! Extremely Rude and the scoops she gives are HALF FULL!! WILL NOT BE COMING BACK! do not Buy from this location!!!
It was great. The little scooper girl was so cute and friendly. So pleasant. A breath of fresh air these days.
I went in at 9:50 and they denied me service because they had already cleaned up.
I was excited to try out the Vegan options. They are okay. I like making my own nice cream at home. So Im pretty picky. Its nice having vegan options here. Hopefully they improve and get more healthy options.
Terrible service will not return to this location
I dont know his name because he didnt have a name tag but not only does he give you skimpy scoops he also gives the wrong ice cream each time . 8:50 pm sep.22
Kind and friendly staff.
Owner is very nice and friendly. Nice selection of ice creams. Good prices. Love to go there once a week.
People serving are great, awesome attitude. Sometimes ice cream doesnt taste fresh. But still a great place in this area to stop by for an ice cream treat!
Absolutely amazing place
B+R is a family tradition. I remember eating at one as a kid. Its great to take my kids here and watch them experience the same joy!
It was a busy night but the employees move people pretty fast. The ice cream was good, but I think the portions were a little small. I asked for 2 scoops but they were very small scoops.
Amazing milkshakes!! Super yummy ice cream, premade cakes and ice cream cartons.
Friendly staff. Clean store. Ice Cream Cakes available. 31 flavors! As of December 2017, the shopping center is under construction, but the store is definitely open.
Great icecream. Kid friendly spot. Plenty of options to choose from.
Great service
Out of the way. Simple BR joint with good ice cream. I love the mint chocolate chip!
Good, but could be better by offering baby cones for children and older folks who cannot eat even a one scoop ice cream cone but does love the taste of a small cone along with their ice cream.
They sell fantastic icecream and icecream cakez
I have got German chocolate cake. The owners are the best. Patient and polite. I like this store!
Took my kids & was able to get two Sundaes... buy one get one for .99$ with my texts that I signed up for. Its a bit pricey for ice cream (& especially the amount they gave me on my lil one scoop :/) ..but the kids loved it! Nice staff that day. The flavor of the month is Tiramisu and OMG..my next stop in .. they have that over a brownie!...& LAVA CAKE! MY FAVE!So, if youre looking for dessert only...this is the place! Theyre finally coming out with different choices! Ty!
Great icecream at reasonable prices. The location is convenient and the staff are friendly too.
I went to buy ice cream for my little girls and there was a couple of flys in some of the ice cream, i wanted bottled water so i asked if she had cold bottles, the sign said $1 for the bottle, but If I wanted a cold bottle its $2
Yummy
Typical Baskins Robbins. Fudge on the hot fudge sundae was room temperature and stiff.
Family owned, very clean. Quick service.
I loves a shake mint & chocolate chip ice cream smooth
Nice place small and outside is being remodeled
Went to buy a milkshake, girl did not know how to make it.
Great place to have an ice cream!!
Ice Cream is always Awesome
Its ice cream what not to like
Love this store
I love it
Sweet Lady
I love this place
Friendly staff!