The absolute WORST experience with these people. I got baited and switched when I thought I found an excellent used part (drivers seat to be exact) from a photo that they had online of a car that only had 50K miles on it. The seat looked very clean in the picture. I drove all the way to Mobile from Birmingham to get it only to be shown an entirely different vehicle with the seat rusted to the point that its falling apart. I was assured by Bryan that the part was there and they will be waiting for me. Counselman took care of me though. I had help from Heritage as well as the Pull-A-Part store when I told them about my experience with Auto World. Seems as though Im not the only one who has had problems with them.
Kevin is the bomb he has everything I need and if he dont he goes out of his way to find what I need at a great price. I would def recommend this guy to my friends or anyone in need in the area. Nice work Kevin.
Guys were so helpful. And didnt try to sell me what i wasnt looking for
Nice guys, nice facility, just a pleasant visit. Definitely going back!!!
They were kind and kept us safe from covid19. Prices reasonable and will visit again
My attorney had my jeep sent to them too inspect after i had the back brakes worked on by a local tire store and my brakes went out on it and i wrecked it. Well they had my jeep approximately 3 weeks doing a inspection on it,the jeep wasnt running when they picked it up from my house and when they brought it back to me,so i had it towed after i got it back from them to be worked on and the day i got it back i was coming home when one of my back tires came off as im going down the road in it and when i finally spoken to them they tried laying blame on the other mechanic, that fixed it and the other mechanic never touched the back tires at all. And is willing to go too court with me to testify against them. The first time i got to drive my jeep after getting it back from auto world where they done a inspection on it was the first time it could be driven and thats when my tire came off roughly 2 weeks after getting it back from auto world he knows it wasnt running when they delivered back to my home he even said so himself on the phone with me where i had it on speaker so there is other witnesses of his statement as well NEVER TRUST THEM AGAIN !!! I will be seeing them in court ..
Uncluttered show room,free soda,competitive proces
Fantastic staff, great prices, everything you need for your truck or car, we drove all the way down from NE Ohio to get what we needed
Always nice and helpful they pull the parts for you ....cant beat it
Nice people to work with good stock of parts for cars.
They are way higher on there prices then any other place and there parts are no better than other places there ridiculous
I bought a part from them and they gave me the wrong part .. Then they want to charge me a 25 percent restock fee,when it was not my fault they gave me the wrong part.. on the receipt it says you have a 3 month warranty on parts unless stated on invoice and I pointed that out to them and they told me I was be pedi .. and online it says all parts have a 90 day warranty!!! And don’t feel sorry for Nathan that is sitting in a wheel chair nothing wrong with him he walks just fine !!!
These guys went above and beyond to help me out. Raymond was very professional on the phone and when I got him my VIN, he had the no problem spending a minute, all the while the phones were ringing off the hook, to look up the right parts... Alex was the bomb, he contacted several places and saved me a chunk of money, while keeping a smile and great attitude, these guys are the meaning of customer service.... Thank yall so much... I will definitely be back and talk yall up.
They dont have or stock parts for car or vehicle thats under 2000 model
Very professional! Nice people. Had everything I needed to redo my truck with warranty and all. I will definitely be back
Awesome!!! Place very helpful.
Need to open one in lucedale!! FACT
Very helpful. Informative nd friendly. Didnt have what I needed but went above and beyond to help me find what I needed.
Fast, friendly and great prices
Have what you need if you get the money
See alex great guy gies above and beyond
I work there
Very good attitude very good parts very good service
Excellent customer service. Always my first stop
Fantastic guys great service always coming through in the clutch
The worker was very nice and helpful would definitely go there again
Best parts around.
Freindly, helpful employees more than willing to help you find what you are looking for
Took long getting parts but prices were reasonable
Great prices. Friendly people
Good selection with great employees and decent prices
Friendly helpful polite descent prices
Way easier then pulling parts your self.
Asked for the drivers side rear hub assembly just to discover after driving back home 1.5 hrs that they had given me the passenger side.
Alex at the desk was a pleasure and very informative.
Very helpful! And very clean as well.
Alex the best guy ever that works there
Amazing group of people and fast service.
Great service would definitely go again
Well run, auto parts recycling.
Dont tell me you have a car and I drive 30 miles just to find out that you crushed it while I was driving over to see it
Great place for parts and lobby is clean.
Man, this place has parts that you need for your cars, trucks, .The staff is very friendly.
Friendly, fast service with good hospitality!
Good service.
Have a great selection
Good people, good deals.
Very friendly and fast service
Its a pull a part without u doing any pulling!
Great service great peoplel
Fast and friendly service
Very clean to be a used part store.
Awesome
Fast service
Great people
They have it!
Wait