Kudos to them for having several women who work there! They went out of their way to help me. Great customer service!
Thank you so much mr John B at the tillmans Corner store for taking time to Help me everyone was just nice
Personal was very helpful on finding what you need and helping you get it installed.
The people there when I go are always so helpful and nice and always help me with my stuff and my fav air freshesners of course
I ordered brakes paid for them took to the garage to have installed to find out there the wrong ones so had to pay for labor twice. The manager said it was my fault for not looking at the brakes,like my trained eye would know what I wzs looking at.
All was well and I appreciated it...I just have to pick up another item in morning. Thanks
They have or can get about everything you need. Most employees know what they are doing.
Great Customers Services from the staff.
Went to one on Moffett Rd just pass the KFC to have my battery charged around 10am. After not receiving a call back by 3pm, I called to check the status. I was told the battery was charged and can come pick it up. After getting the battery the guy says its charge but we cant check.
Busy, the sales associate was very helpful and courteous.
I use the AutoZone in Semmes. Great people and good parts.
Fast and friendly service. Great location.
Great customer service helped me carry item to my vehicle. Would highly recommend this store. Even though they were busy they took time for me.
The associate was helpful.
Dont always have what you need
I go here for convenience
The least anyone could have done is acknowledge that they saw me waiting. I walked in and there was one person (group) in line, waiting for a battery test. Employees did not offer to help me, but left me to wait, while they helped four other customers; two who were not even in the building, when I got in line. When I spoke up about being ignored, a staff member got snappy with me.
The staff was as helpful as possible and the managers really helped me out when it came to issues I hadAnd the exchange of wrong parts i had.thanks
Nice store
Always find what I need there
They were really nice about helping me. A lot nicer than the other parts store I went to. So thank you so much for helping me and not treating me like I didnt know anything.
The manager at auto zone on Moffett road is a very knowledgeable person and very friendly as well as his staff. Thats my auto parts store
Erika was wonderful! She was so helpful in my purchase of a battery. Her personality was great and I was treated like an old friend.
Ok they take to long waiting on someone
Our vehicle has been splitting at the seams, or so she seems to be. Ever since the accident almost 2 years ago, I am almost able to put her to rest as she so dearly deserves, my beloved Durango. Auto Zone has been there for our family through the thick and the thin of it, aiding us in answering our questions and providing us with family quality care for over 25 years. Not just for the Dodge but for other great memorable rides as well. . Thank you to our favorite Moffett Road Auto zone.
I was greeted as soon as I walked in by the managers Erika and Sylvia. As I was looking both ladies came by and ask me if they could help me find what I was looking for. I walked outside with Erika and showed her my car. (370Z). We went back inside and she took me directly to what I was looking for. The product I needed to bring back the color to match the gasket. The parking lot and the inside of the store was very clean and organized! Great customer service ladies!!RTR
Great my husband only trust John he bragged about the many years of knowledge & great experience john has provided
Always have what i need
Awesome place the one at overlook and moffat Rd. Because they know what they are doing and are talking about. Especially John. The manager
Excellent customer service!
This location has THE BEST customer service period! Everyone on staff is helpful and goes the extra mile to help you out. Its a pleasure to buy my auto parts here.
Excellent selection of car parts and accessories at affordable prices.
You cant never get them on the phone
I went in to replace a headlight on my vehicle and literally had my life saved! I dont remember getting his name, but I call him my lightsaver/lifesaver, because he saved vehicle and my life without knowing. Upon changing my light out for me, he brought it to my attention there was no coolant in my car and that I needed to get some soon. Well I followed his recommendation and did so. After adding the coolant, I decided to get a bit more familiar with my vehicle and discovered there was NO BRAKE FLUID in my vehicle! I was extremely upset, but that another story. I was so grateful to my lightsaver/lifesaver, because if he hadnt pointed out other issues under my hood, I would have never known until it was too late. Thanks for going the extra mile and literally saving my life.
So this autozone is not one that I will be returning to. I have had an issue with my headlights and I am switching back from an HID light to a regular incandescent light. I have been to the other autozone stores in my area and they have allowed me to buy the light and test it and if it didnt work, i could return it. And yes, they checked the light to make sure it still worked before they took it back. But this autozone had a man that was completely unhelpful. He was not understanding and then insulted my intelligence when I asked him if he didnt mind coming out to make sure i did not mess up his product. He told me he was not a baby sitter and he was not doing that. I know how to put a light on and I know not to touch the bulb. Just wanted assistance. That is not babysitting. That is good customer service. All the others went above and beyond to help. This man is a terrible customer service provider and should be treated as such. Never coming back to this particular Autozone ever again!
Was Not treated like i was a customer. And no help given only a bad temper like they didnt want to be at work. Go somewhere else unless you have to
Very helpful staff.
Great place to work and shop for all your automotive needs.
GREAT Friendly Services! The store was VERY clean! And Special Thank You to Red Graham too!
Great service. Very helpful. Tested parts and ensured I had everything I needed to do the job ajead.
The man working was very nice and helpful.always everytime i go there its a great experience.
Always got to this
You will find good things and sales there must visit.
Not a 1.wrong part 3 times.thats why i personaly dont trade there.he was going by the computer.the young man was getting frustrated.my self as well.
Friendly environment and lovely staff
They are quick and willing to assist with whatever you need.
If they dont have your part they can get it.
Unprofessional manager complaining about his work related problems to another employee. They were both too busy to assist or greet me when I entered the store. When I brought my purchase to the counter, he (manager) did not even acknowledge my presence. I will not be returning to this establishment.
The cashier was nasty- she had the worst attitude. If I ever - when I go back to this store - it is my local neighborhood store - I will wait until one of the guys are not busy rather then deal with that woman again.
Always have what I need for any of my cars.great service.
Helpful staff but slow service.
Excellent customer service from the store manager
The closest parts store to me. Good parts and prices.
Auto parts for your own private vehicle.
Not enough people checking out paying customers. More people on computers helping people who arent actually in the store
Employee gave me wrong information regarding my warranty on my brakes. So I had to pay for brakes when I had warranty.
Great friendly and very helpful
Good customer service.
Get in a better zone.
Awesome, helped me with all my car problems for 26 dollars!!!!!
Great customer service
They were very helpful
Good parts at a good price
Great products & staff.
Horrible speed bump in parking lot. Be careful.
Great service by the young girl
Very patient workers helping fuel my insatiable craving of Type-S LED lights.
Great service here
Service is terrible...like every time I go. And I go more than I want but only because they are right next to my house.
Decent selection.
Ordered parts and they arrived on time. Will be doing business with again
Knowledgeable staff, good sales
This is my favorite location!
Mark was very rude and cursed me. Yes I did report him to corporate.
Great customer service
Routine repair an maintenance stuff, plus $ back.
Quick and easy
Friendly and knowledgeable
Ok for some things
Great service
Great
Very helpful
Friendly
No air pump
Always helpful
Had my parts
Moffat and Overlook
Its auto zone
OK service
Rude employees, said they would help me change my headlights and they never came out . And when asked they said would be a minute . Still nothing !!! Alex was the employees name and another guy who didnt help w nothing !!!!
Had what I needed
Friendly employees!
Save cash.
I just do
Great
Friendly
Great
Discount Auto Parts