I was referred to them by Carnax for warranty work, Will took great care of us. He kept us informed, very helpful, very polite and we can’t thank him enough! If you need work done Crowell is the place to go!
I will recommend Crowell Automotive to anybody needing repair. Most honest and caring mechanic shop in mobile I wish every shop was as honest as they are.
I was referred to them by Carmax and my extended warranty. Turns out I needed a new transmission. Will and his staff did a great job, from dealing with the warranty company to making sure my car runs better than when I bought it. Also I really appreciate the fact they called me numerous times to give updates on the job. I cannot recommend them enough. Thank you Crowells!
I was experiencing engine failure and ultimately required the warranty be applied. Will was very helpful during this process. He even went a step above and beyond and got some needed information that I had been unsuccessful getting. He kept me informed and followed up with me when needed. His professionalism and courteous would make me refer my family and friends to Crowell Automotive, Inc. Thank you for making a bad situation more bearable.
Cannot EVER get anyone on the phone! I called to have my car towed there and the 1 time someone answered, she told me to call her on Tuesday when I was ready to have it towed there. No one has answered for 3 weeks!
Great guy and a fantastic mechanic. Very professional and responsive. He always called when he said he would and his rates are honest. Wish I didnt have to move away because I wouldve found a lifelong mechanic/friend I could trust. Thanks for all your help Kevin and good luck!
Great customer service 👍👍👍
The owner was very polite and helpful...They do need a sign letting tou know they are back in the back but other than that everything was all good.
They did a great job on my fixing my car. I took it to a different mechanic before that didnt fix the problem. Keith was very friendly and knowledgeable when I spoke to him on the phone so I decided to take my car to him. He had it running smooth in no time! No more exhaust leak!! I would highly recommend him!
Great service. Very fast, and Kevin was very friendly and personable. However, i was getting the starter replaced on my 07 Honda Accord, and was charged $772 for it. This is extravagant for a part that shouldnt cost more than $200 but they charged $414 for it, and $288 to install. I was very disappointed in this price. I thought the labor was quite reasonable, but I cannot think of a justifiable reason to more than double the cost of the part as a markup.
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The guys at Crowell did a great job on my Chevy Trailblazer. Quick diagnosis of the problem and it was done when promised. Price quoted was very competitive with the dealerships.
Excellent service. They go above and beyond to get your car fixed fast and right.
Fast and fair prices. Highly recommend!
Highly recommend!! I brought my Nissian Murano here after getting a very high quote from Nissan. Crowell was able to get everything done at half the price. In addition to saving thousands of dollars, they also had the best customer service I have ever experienced at a car shop. Wonderful service and people.
Had a complete engine swap done.. my daughters car needed an engine... I was out of state working. Crowell automotive towed the car and replaced the engine all while I was out of town...I paid them over the phone!! How great is that!! Replacing an engine is never fun...but Crowell Automotive made the whole experience as painless as possible keeping me informed of the progress. Thank you Kevin, JR, and crew for getting the job done and done right! You are very appreciated for your hard work.Follow up: Engine running strong!! First oil change since engine replaced... FANTASTIC SERVICE!! My daughter stopped by after school and Kevin and the team checked engine and changed the oil.... she was on her way home in 20 minutes! Fast! Courteous! Honest! and Professional! What more can you ask for!! OH..did I mention it was FREE!! It was included with the the engine install... how awesome is that!! If you go somewhere else youre waiting your time..
Kevin Crowell is as honest as he is knowledgeable about automobiles. Only Kevin Crowell or one of his mechanics works on my Toyotas. The best in Mobile.
Seem honest, quick turnaround, fair price, car runs great!
5.0 star rating 12/21/15First to ReviewKevin is really a friendly, caring and helpful person. I highly recommend this shop.
Great experience at Crowell Automotive and would recommend them to anyone needing auto service in the Mobile area
Friendly people. They do good work.
Great service & friendly people!!!
Best garage ever
Great group of people