I have been recommending this place to everyone! The staff was very helpful in resolving my issue while I was in the store, I was fully expecting you asked that I come back to hear the results of my computers diagnosis but instead they took the time right then to handle my issue. I also appreciated that they did not try to sell me things that I did not need. I have had that happen at other computer places before. The staff was even able to offer me a replacement part on the spot which was very fairly priced! if I have computer issues in the future Ill be sure to go back!
Prompt, trustworthy, professional, kind, and helpful. I am grateful for this place
Replaced the battery on my MacBook in about 20 minutes. Other stores were requiring that I leave my device with them for 3-5 days. Very pleased with the speed and helpfulness.
I feel very comfortable leaving my devices with them. They will confer with me before any optional upgrades or programs are installed. Every time I have used them I have had all my questions answered and felt like I received my money’s worth.
Super helpful and professional! I was dubious about taking my PC anywhere for repair, but Im so glad I did! I was stumped. If I have any other computer problems Ill be taking it back to The Computer Store. 10/10 recommend
Diagnosed my computer for free and told me exactly what was wrong in no time! Great experience.
Excellent repair work, honest and personable. Highly recommend.
Great prices and service! Had my computer fixed in an hour and a half.
Massive thumbs up to these guys!!! I had my second BSOD in two years - Richard, did a full data recovery for me - and reloaded everything - and my machine has NEVER run better!!! I am writing this review several months after Richard fixed my machine - and I promise - it has never run this well! Thank You!!!
Ive been in IT for 15 years and needed a very specific replacement SSD for a MacBook, this SSD was used only in the late 2012-2013 Retina model MacBooks and even finding one on Amazon was extremely hard. This store had one IN STOCK for $200, exactly what Amazon charges for a general 1TB SSD. They saved the day and they didnt treat me like I was a moron when I called and asked for the part. The man that helped me was wonderful, stayed a little late on a Friday for me, and 100% saved my day and weekend. Go there to get your stuff fixed!!
I was very impressed with this company. When I spoke to them on the phone they were very polite and very professional and they were extremely good at their job and did not charge us a fortune. Very considerate people!
My laptop screen cracked and I brought it in to Richard based on all his great reviews. He was super friendly and professional. Such a nice man! He had my laptop finished within a couple days! Highly recommend him!!!!! Thank you so much!
My computer had stopped working, It wouldnt even turn on anymore. I took it to the computer store and gave it to Richard. Few days later, he had it fixed and my computer was working like new. I strongly recommend this place. They are very professional and do good quality work.
I went in, and the man inside immediately knew what was wrong with my laptop. While he waited for the part to come in to fix it, he loaned me a spare keyboard to use since mine was broken. When the part finally got in, he had my laptop fixed in an hour. Awesome place. Awesome staff. Awesome dog that roams around the store.
The Computer Shop is tops in my book! I take all my computer needs and problems there! Service is great! They never push anything that is not needed!
Paul was extremely helpful thank you Paul five stars
Can not say enough kind things about this place!!Went to Apple in New Orleans and was told my MacBook Pro was not able to be fixed so I brought it in to the Computer Store to get a second opinion and it was fixable!Had another issue a couple years later and Richard was able to fix it with no problem!He is a definitely the guy to see!!Great prices & great service.10/10 recommend.
100% trust in the repairs and upgrades that have been preformed. Full explanation of the problem and solution. After my first visit to the Computer Store I knew that I would not need to go anywhere else. Great professional experience
Fast, friendly, and most of all COMPETENT service. Will definitely use again, and I am an IT professional.
What a great staff. They are so knowledgeable, friendly, professional and trustworthy. I have used other repair shops before finding this one and they can either talk down to you or make you feel dumb for not understanding but not here, The Computer Store is the only place to go for your repair to your devices.
Very knowledgeable peopleFast repairs done right!
Computer wasnt working this morning. Very friendly staff got it repaired and back to me by that afternoon. I will be back with all my computer needs. FANTASTIC SERVICE!!!
This is the to go place if you have an Apple computer that needs to be worked on. They are very knowledgeable, friendly, honest, professional, and trust worthy. I highly recommend them. I am very satisfied with the services they provided. Keep up the good work.!!!!!
I took my computer to Mr. Richard after a lightning strike fried my hard drive. He was able to save all of my files, and set everything up on a better hard drive for me. I give him my highest possible recommendation!
I needed some keyboard work done on my MacBook. Brought it in, couple of hours later the Computer Store had me ready to go. Very knowledgeable and made quick work of it. Nice shop, would highly recommend this place if you need any computer work done. Reasonable rates as well.
Extremely knowledge, very responsive with quick turnaround time for getting things fixed. I would highly recommend The Computer Store, they will take great care of you.
I came in a hurry needing some ram for my computer. The gentleman who owns the store was very helpful and even put the ram in my computer for free. Very knowledgeable. I recommend it.
Did a great job at replacing my MacBook screen, upgrading my hard drive, recovering my data and prior customization, and updating the memory chips. All in one day! Very impressive and professional. Oh, did I mention they turned it around in less than 6 hours after they confirmed the special order parts had arrived? Plus their shop dog is very sweet and gentle. The upgrades were expensive due to the hardware costs, not their labor charges.I have over 30 years of professional I/T experience but am now happily retired and no longer have access to a lab with proper tools and other equipment to make the repairs/upgrades/restores myself. Without hesitation I will return—they are now my default place to go for computer repairs. I would recommend them to everyone I meet who might need such maintenance or repairs. Even my favorite relatives! Thanks!
Great to deal with, very good service.
They are AMAZING!!!! I’m a college student and need my laptop almost all the time ! So when I got a crack into Mac book it took them NO TIME to fix it !!!! HIGHLY RECOMMENDED!!!
The Computer Store was so helpful and efficient when it came to fixing my MAC. His price was the best in town too. I highly recommend!
Great place, friendly guy! Very knowledgeable, immediately understood what I wanted, and went to work. Super fast ! Fairly priced, and worth every penny . Thanx computer store!
The man that works here is so friendly and time efficient. His prices are straight-forward and he doesn’t try to sell you things you don’t need. I can’t recommend this place enough!!
Have been using these guys for years and I would and do recommend them to anyone for all repairs. Thanks for the great work.
Mr. Richard did a great job in getting my computer fixed for me. He explained what need to be done and did it in a timely manner.
Richard is an absolute professional. Incredibly nice guy and gets the job done. I highly recommend The Computer Store.
Excellent, fast service. Come here for your Apple product needs. Courteous, knowledgeable, and good communication. Conveniently located in West Mobile.
The man that works here is EXCELLENT !! Brought computer in to be fixed at 10 and he was finished at 10:15 I will always come back here love the customer service
He’s a great guy and has always taken care of any apple product I’ve sent his way. He has great communication. Don’t hesitate to take any of your machines, phones etc to him.
So I am a music producer and make a living on my computer. so it was very important that I get up and running asap. My Mac was running super slow once I upgraded to Mojave. I didnt know what to do. but then I came to the computer store and mr. Richard with his excellent customer service assured me that everything was going to be alright and sure enough within one day everything was back running better that normal. Great guy good knowledge would recommend anybody with computer problem to him.
Wonderful service. I was in and out within 30 minutes. I had my iPhone 6 battery replaced. The price was great especially since it was the only iPhone battery repair servicer open at 8 am. I highly recommend.
Very helpful. Know theyre stuff
Richard was my tech guy. He was very knowlegable and very helpful. I express the trouble I was having and He was able to diagnose my computer issue in minuets. The computer was fixed within a five hour time period. Amazing Timely Service!
Dont listen to all the other complainers out there. I have been a customer there for a couple of years and always get excellent service. If they dont have the part in stock that you need, they will usually get it the next day. They are always professional and courteous. I would recommend this store to anyone with a PC or Mac, but especially a mac. They know what they are doing!! Thanks for the awesome service guys!!!
Wouldnt even look at what I had. Simply said we dont do that.
I needed a replacement LCD for my older Dell laptop that my 1 year old destroyed when he decided to help daddy work. This store had exactly what I needed on the shelf for a fair price. I was up and running in no time. Thanks again!
Fixed my old MacBook Pro in a timely and efficient manner. Super friendly and helpful, they took the time to explain all the issues and I am so happy to have found them as we have just relocated to the area.
I thought it was hopeless for my computer, I gave up on it and had already bought a replacement. Then I was recommended this store from a Geek Squad employee. Got the diagnostic he said quote Your battery is swollen, its like an acid bomb ready to burst 3 days later and it was back good as new with updated OS as well, these people are seriously experts and they will do cosmetics for free, I dont even remember his name, but I had 1 broken key on my keyboard and he replaced all of the to slick new keys. Super satisfactory and a decent price too.
Do not believe the owner when he says you have a 6month warranty. Be sure to get this in writing. My computer stopped working a week after it was fixed and they owner wanted to charge me an additional $500.
They seem to care about what problems your computer is having
These guys know their stuff!!! When my laptop decided on the blue screen of death as its final operation, they knew just what to do to get me up and running again. Very knowledgeable, courteous, and HONEST. Grant even gave a bit of advice on another device that was malfunctioning, so that I wouldnt be out of pocket for a small issue, easily remedied at home. I would DEFINITELY recommend them to anyone who needs any computer repair. A+++++ service!
While they didnt have what we needed they opened 10 minutes early and sent us in the right direction. Love these guys.
I had my Macbook Air screen replaced by The Computer Store. They were helpful, fast, and fair with pricing!
They were able to figure out what was wrong with my Macbook Pro within 12 business hours, gave me multiple options for repairs, and had it repaired within a weeks time. Great customer service! They were extremely helpful.
Great place. Very knowledgeable.
Not sure why they have negative reviews they are real experts... Very good customer service. Very helpful
They have been more than helpful . Always fixing my problem in a very timely manner sometimes right on the spot . would definitely recommend,
Great place fast, honest and very knowledgeable!!
Replaced the hard drive on my iMac using a new drive I bought on sale elsewhere and did the work within a couple of hours. Then, on another visit, Richard spent nearly an hour helping my wife and me diagnose another problem at no charge. Ill be back.
I am a college student and had shattered by laptop screen, took it in and they had it done within a few hours at a reasonable price. Great customer service and quick.
Great communication, and great experience. Fixed my MacBook Pro in one day. Will definitely use again!
These guys were quick and professional when troubleshooting the problem with my system. My MacBook pro had a failed logic board and I was in an out of there in 3 business days with data backed up.
Would totally recommend this company. Scott & Michelle are great!!Super service
I gotta give mad props to these guys. My MacBook had a display issue. With only a few days left on my Apple warranty, they fixed my display, and I could not be happier. They also had MagSafe boards in stock that I got when a power surge cooked our power adapters.
Still waiting on my iPad from Apple to send in to them for me just to get a new one since I have a warranty on it. They have poor communication skills. Everyday I to call to get results about my iPad when they said they would call themselves, but never did. It has been almost 2 weeks( Im still waiting now ) if I wouldve known it was gone take this long, I wouldnt made a trip to Birmingham at the Apple Store and got the new iPad there.The computer store are unorganized and they seem to always be lying about something and being sneaky. I just got a call yesterday saying my find my iPad was on so that stopped the process for me getting my iPad. I clearly was in front of the employer who cut it off for me, and I saw her do it myself. So when the technician guy said other wise, I knew he was lying. Why does it take this long to look at a freaking iPad.I do not recommend at all ! Will never go back.
The best place for all of your computer repair needs. They have true professionals on staff who know their stuff!
Computer store thats sold out of ram the day after Christmas, it seems after over five years of business theyve still yet to discover how to stock for the holidays. May as well be a phone repair booth at the mall.
Convenient location
Everybody
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