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Micro Instruments
500 Valley Rd, Montclair, NJ 07043, United States
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Micro Instruments

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Na
Review β„–1

Very welcoming office. The staff was friendly & helpful. I will definitely recommend them to ANYONE who feels they should have their hearing check. They provided me with EXCELLENT feedback. THANK YOU EFFIE! 😊

Ei
Review β„–2

Excellent service, Terri and Effie went above and beyond in assisting my elderly aunt with her hearing aids!Would highly recommend. Thank you!

Kr
Review β„–3

This place provides great service, explanations and cleanliness standards are excellent. Right now they are allowing one person in at a time, sanitizing and masking so everyone feels quite safe. The staff is courteous, caring and easy to talk to- very understanding of the multiple questions a family might have. The technical staff is quite competent and the Medicare standards are clearly explained. Very caring and competent.

Ro
Review β„–4

I highly recommend Micro Instruments for perspective purchase of hearing devices. The services here are such as Ive NEVER received before. Terry, the secretary is a tremendous blessing. Shes VERY warm, friendly, professional and welcoming. The Hearing Aid Specialist, Efrat Sullivan is ABSOLUTELY second to none. Shes extremely courteous, caring, professional as well as knowledgeable in her field. She ordered a set of hearing aids that didnt fit properly. She immediately suggested that I get a more suitable device thats more conducive. She made sure I was comfortable with this information and the impressions that were needed to send to the mfg for proper fitting. In closing, if you or anyone else is in need of a caring, professional company, Mico Instruments is definitely the place to visit.

Ji
Review β„–5

Excellent support, always there when needed. Absolutely the best.

va
Review β„–6

Been with Micro Instruments since 1980. Everyone treats you here as family. The store has changed hands, but the new folks are just as nice. Effi and Terry and Tom were knowledgeable, courteous and patient, and when asked, repeat information with a smile. Tom took the time to try to motivate me to wear the aids on a daily basis, not just when I am out and about. He was honest enough to say that he would not offer new and better aids, because no matter how good the new ones might be, they wont help me if I dont wear them! He heard my complaint about the old molds getting itchy after long periods of use and offered me a new mold to try. Looking forward to my next visit to this friendly place.

Je
Review β„–7

Absolutely awesome! When I came for a hearing test, I found out I have some hearing in my left ear!πŸ€—πŸ€—πŸ€—I have been only wearing one hearing aid for the most part of my life. On my right earTheir technology is new and completely updatedNow, I’m actually wearing two hearings aidsYou can purchase hearing aid with batteries or go with the new technology, recharge it every nightI’m 65 years old. I decided to go with the technology and what a DIFFERENCE it is. I almost feel like I have an ear transplantThe employees who work here are very warm, patient and really take great care ofI was recommended to try this hearing center and you know what I’m soooooooo gladJeanmarie W⭐️⭐️⭐️⭐️⭐️

De
Review β„–8

Effy and Terry were extremely professional and very knowledgeable during my visit on 6/1/2021. Im excited about getting my hearing aid in 2 weeks!

Ju
Review β„–9

When I first went to Micro Instruments I had a good experience. The Staff is warm, welcoming and professional. I didnt have to wait to be seen by the Hearing Care Specialist, Effie Sullivan who took care in evaluating and explaining the procedures to me. Thank you Effie and Terry for your help and making my experience a smooth one.

We
Review β„–10

Terry is a very friendly and helpful upfront person and made sure that mom got the help she needed from the Hearing Care Specialist as soon as possible. Really appreciate the personal touch.

Ra
Review β„–11

Routine check-up on Signa hearing aids worn about a year and a half was performed professionally with advice to wear them daily even if confined inside residence. Terry and Effie are very pleasant and competent.

Na
Review β„–12

As always I was greeted with a pleasant welcome by the receptionist followed by meeting with the audiologist shortly thereafter and she solved my hearing device in only a few minutes reminding me I had coverage and did not have to pay. I appreciate being treated the way I am always treated when I visit Micro Instruments! NAT Piro

ju
Review β„–13

Both Effy and Terry are a pleasure to work with. I had an emergency ( lost hearing aid) and I was seen quickly and fitted with a β€œlender” to hold me while the search continued.All questions are answered fully and I have never felt rushed . Effy is very knowledgeable and offers helpful suggestions.

Ri
Review β„–14

The service I receive from both Terry and Effy are second to none. Effy will take whatever time it needs to make my hearing aids work most effective. Both personable people and a pleasure to be a patient

Ph
Review β„–15

Terry and Effie were fantastic, made a trip from an out of stater feel right at home. would give 10 stars if I could, thank you all!

S
Review β„–16

Fred Sautters old place was great! Great man gone too soon.

Su
Review β„–17

Excellent service and extremely professional. Pricing options and the audiologist Michael is soo down to earth and knowledgeable.

Ca
Review β„–18

Great experience today at Micro. Both Terry and Effie made us feel safe with their Covid protocols. Have already booked our next appointments.

Ly
Review β„–19

Outstanding testing, fitting and service!

Na
Review β„–20

Effie is very knowledgeable and helpful. And I love Terry her assistant too. I am so pleased that I can hear better with my new hearing aids. I recommend micro instruments highly.

Li
Review β„–21

I can no longer put off giving my review of services at Micro Instruments. They are first rate. Ive been recently fitted for a hearing aid for my left ear. Prior I was wearing a cross-over. With frequent visits to get the problems resolved for my particular hearing challenges, Ive been given an enhanced % of hearing. I told Effie that she sure doesnt have an easy job. Her reply was, I love my work! I believe that is their success. Terry also reflects this. Ive been a client here over 30 years. Always very kind and professional.

Ju
Review β„–22

I have been going to Micro Instruments for over 10 years for my hearing aid needs and highly recommend this office. I have always received expert, caring, and individualized service both from Kim OConnell, the former owner, and currently from Effie Sullivan, the new owner. Both women listen carefully to me as I describe my situation and hearing needs, and respond with a solution or choice of aid that will best suit my needs and circumstances. Excellent customer service is their motto! Thus, I have always been very satisfied with the hearing aids I have purchased from Micro Instruments and when there was a repair issue, it was handled efficiently and with ease. Office hours are ample, it is easy to get an appointment, there is both on street parking and a lot in the back, and Teri, the office receptionist, is always pleasant, friendly, super helpful, and efficient.

gr
Review β„–23

Always always helpful... in timely friendly fashion.I just moved out of state, lost my hearing aids but TERRY AND EFFY were on it right away and I had new ones in 3 days.They are terrific!

Do
Review β„–24

When I first went to Micro Instruments, I was a little concerned if I was going to get what I really needed. Effie and Terry put me at ease with their thorough explanation of how the technology has excelled in the areas of hearing aids.Effie was excellent in her testing and was very thorough. Her knowledge of the effects of hearing loss was above average. She was able to explain the hearing aids work and the benefits of having them. I bought a pair and since then I have been very happy of the results. Thank you Micro.

Ji
Review β„–25

I was ready to switch manufacturers and supplier, so mediocre was the performance of my latest pair of aids. One quick visit with Effie and Micro fixed everything. Could not be happier. Excellent, professional service.

Ge
Review β„–26

For more than 30 years myself and my clients have received outstanding service from Micro Instruments. New management has been continuing the same quality service I experienced over the years.

Ri
Review β„–27

I will not recommend in future to others.Better luck to future clients!!My mother in law has not been happy with hearing aid from day one.

ed
Review β„–28

The nicest people you could ever deal with.

La
Review β„–29

Kim O’Connell the owner of this business is mean, rude, vile, and just an all around NASTY human. She has a miserable disposition and once she gets your money you will no longer be a priority. She is horrible to deal with. Beware!!!!

an
Review β„–30

Kim is the best!

Information
10 Photos
30 Comments
4.4 Rating
  • Address:500 Valley Rd, Montclair, NJ 07043, United States
  • Site:https://microinstrumentsinc.com/
  • Phone:+1 973-744-2466
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9–11:45AM
  • Tuesday:9AM–4:45PM
  • Wednesday:9AM–4:45PM
  • Thursday:9–11:45AM
  • Friday:Closed
  • Saturday:9AM–4:45PM
  • Sunday:9AM–4:45PM
Accessibility
  • Wheelchair accessible entrance:Yes
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