Crazy about this store!!!! Crazy about the sales!!!! I buy really to give to others. My co workers, postmates guest, essential workers I encounter on a regular/random bases. When I earn rewards through the app is when I treat myself. A $1.60 hand sanitizer can totally change someones mood and always puts a smile on their face.
I went into Bath and Body yesterday. I had this horrible worker being rude to me and my husband very unprofessional I dont understand why they have her working when she is completely rude. I would ask her simple questions and she would give attitude for no reason. I decided to go to another worker for help since she clearly didnt want to be helpful. The other worker was very kind a genuine she helped me look for scents I needed and had me out of their quickly. But to the other worker your co-workers gave me your name so Lauren. I will be calling cooperate soon because no one should be treated like that. I will not be returning to this store!
Great fragrances! Amazing workers! Jackie helped me a lot today! She convinced me to try their new Aromatherapy! I ended buying the whole set, I will be back to get her help next time! Overall I was happy with my shopping experience!!
I really love how you can shop online and see the stores inventory!! It’s so convenient to pick what you want, they bag your order then when you pick up you don’t have to wait in the long line you just walk up to the nice lady standing there and tell there you are here for pick up. I waited 5 minutes got my candles, body wash and lip scrub and off to the grocery store saved me lots of time and no extra spending!!
Always love stepping into this store. I can find new scents and with the loyalty rewards, I can get a free item after a certain amount spent.
Amazing deals..amazing fragrances..I got q little of everything...for the car..room..livingroom and shower...nice and helpful staff...having a good covid regulation ..was a pleasure as always. Thanks.
I went in the other day and I couldn’t believe the experience I got. I had a worker named Lauren who was very rude and unprofessional didn’t even wait for me to leave the store to start talking about me. I’ve always had an awesome experience every time I came but this was unacceptable I won’t be returning anymore.
Excellent service!!! Thank you Lauren!!! Best help ever!! Friendly and professional!! This store service exceeded my expectations. Covid-19 compliant and still a great shopping experience in a well stocked store. Thank you B&BW.
Love this store! Its huge and everything smells so wonderful. Employees are pretty friendly and helpful. Can be a little pricey but if u look for the sales then just stock up during those and its not so bad. They have so much more than just body care now which I love their candles, they smell sooo good and the body care does too and makes ur skin feel so smooth. They also have mens body care that is all really good as well and even car air freshers and much more!! Plus their rewards program is nice so u can earn free products If you want your house, body and car to smell amazing then this is the place to go!
Always love this place. Bought my candles!!
Its a great smelling store! No but, seriously I like shopping at this store for home smelling stuff.
I love Bath & Body Works 😍I always find my favorite body spray and body lotion. Widely selection for choose the smell that you will like most...
It is a great place with lots of different options but the reason I wont give this place 5 stars is because the sometimes charge you extra.
Men selections is great, there candles are something to try! Leaves the room smelling great even after Few days
Great store.knowledgble helpful staff,organized store.I just dont give 5 Bcz of the retired fragrances deal they are almost never at in store.Maybe online.But if you eliminate favorite fragrances Eventually u loose customers.I for exemple now go to another brand to find some of the fragrances retired or no longer available at bbw.Maybe if u have a retired fragrance session in store would be great
Man!! This place was like one of the hottest clubs that you Just Had to get into during the holidays! 😂.The line was always Very long. I eventually bit the bullet and went during the weekday, at 10:30, and waited in line.The store was clean and fully stocked.No complaints!
Sylvia did an amazing job assisting me throughout my shopping trip! Going to be returning more often just for her! My new favorite bath and body works store!!! 10/10
The shop has a variety of candles, lotions, air freshers for your car, and more. The wait can be long when you go during the day but once you go inside no one is close to you. I enjoyed shopping here as no one was stepping on my toes. The line to pay was very fast and the employees were very helpful.
Loved this bath and body works store! Sylvia was super helpful throughout my shopping trip to bbw and helped me find the perfect scents to gift!! Will be back again 😌
This place was great. The line was a little long, but it went by pretty fast. The staff was helpful and friendly. I would definitely recommend this store.
I absolutely LOVE THIS PLACE! All of the people here are really nice and extremely helpful and even helped me pick out this new scent called Waikiki thank you so much (:
So disappointed in my orders twice they canceled my order. Not coming back
If you’re going just for candles it’s okay if you’re going to smell the spray fragrance don’t bother they aren’t letting you test them!
Always get great customer service here!!!
Showed up to pick up my online order in store.There wasnt a long wait and the workers were efficient and really nice.
I love this place, as long as Im not being hounded to try on different scents and being followed around the store to be told about every promotion going on.
Good sale . Buy 3 get 2 free
I was so disappointed with everything. Youre the one wallflower are not available how sad is that!!!!!!
Always helpful staff
Christmas shopping here is so bad!! In line for about 45 mins! I understand about the restrictions and COVID concerns.. but waiting in line over 45 mins with so many people not safe either.. why can’t there be a message system.. texting system... and keepThe line short maybe 10 people.. then just text your customers to line up when it’s their time..When you can’t do online shopping and this is the last recourse!?????
I like the fact thier very organized and they sanitize everything 👌
Great place
They had everything I was looking for. Some of the staff was very rude and unprofessional. Following us around before deciding to reprimand us about some products. But other than that I will be going back for the sales in June.
Always a pleasure coming here. I’ve been coming here for YEARS!! Excellent customer service, staff is very friendly, helpful and knowledgeable. Veronica is the best! She’s always so nice and friendly. Keep up the good work!!
Long lines to get in due to covid but great store the employees here seem to be very friendly and helpful
I love the candles. They are so nice and organized and there are lots of selections. Today Ruth was helping us with our purchase, she was very welcoming and with the best positive attitude. By far the best experience there👍
I love the products. Excellent quality
This is my favorite Bath & Body store, my daughter and I come to this store at least once a month if not more. LOL The employees are so nice, there are three girls that work at this store that are so sweet. I cant remember their names but youll know them as soon as you walk in. They always recommend the most popular scents to you and always try to get you the best deals using your coupons.
Crazy $2.95 lotion sale. Wait in line outside just to get in and the pickings slim. Get there early next time. They quickly ran out of the merchandise after I came in. Then there was no line. I love the lotions here for me. Great for gifting also.
New store design looks very modern for Moreno Valley mall! Staff is all amazing and very helpful! Tons of inventory to chuusefrom.
The ladies are fabulous!
Love this store. I was able to find a fragance that i have been looking for and had been discontinued. Employees are very helpful.
I feel good about the deals, but I also feel like they want your money. I went in today and the lady says you can buy 2 get 1 free but on the receipt it says I purchased 7 items so she charged me for the item that was supposed to be free. Is this how the sale is supposed to be, to be charged or to get the item for FREE like it is advertised?
The Associates are always helpful and professional. I love shopping at the Moreno Valley Mall Bath and Body Works. Keep up the great work!
Wonderful products. Best to watch for sales to get the most for your money.
Todays Cashier Wendy yelled at my little brother for touching something, it was not her place to tell at a 3 year old what to do he was with my mother if he would have broken anything We wouldve bought it, how do you even break lotion? She caught on that what she did was not right and all of a sudden started acting helpful before she yelled at my brother I asked about the rewards points and was no help at all. After she even wrote down information not that I even want to shop there anymore.
They were 5 stars till they changed their product line
I live in Riverside but buy my stuff here. Tax purposes... 😁 plus the staff are nice and very accomodating even today during the start of Semi Annual Sale. Its crazy. 😂
Lots of good sale. Very helpful individuals that work there thumbs up
The staff is so kind and friendly. Love the products love the sales even more
I love this shop. You can get gifts for anyone. They have it all.
Although very busy during the holidays, the sales were worth the wait, and my friends all loved the shower gels, body lotions and fragrances. The employees were very helpful in finding the perfect gifts for Christmas.
This place has the best lotions, handcreams, body spray. Even stuff for men. And if your not satisfied with the item they glad except returns and get something else In the store. I havent returned anything yet cause I leave the store with the item I want.But I really recommend this place if your looking for something that smells fresh and fruity, flowers. Take a trip around the store youll end up buying something.
I love this store! Excellent customer service!
Great staff, really wanna make the customer feel special
I love picking up my favorite fragrance or new fragrance from Bath and Body during their 75% off clearance sale please hurry in items are going quickly lotion shower gels hand soaps you name it my favorite store at bargain price
Great service. Veronica continues to be the best customer service representative for this company.
This has become my new favorite store. I love the plug ins from there!
Always have good promotions going in and new products!
Love my lotions and potions from B&BW. Must say they are getting harder to offord, prices keep rising and ounces per bottle are less.
No lines to get in finally!
Love this place. Always a sales and always friendly staff.
Love their deals! The best scents and customer service.
My wife loves this place helpful service when picking out and trying things especially when you can find something.
Love my lotions and perfumes. And the specials they give
Love this store tad pricey .. and seem to always be out of ENergy body oil yet always have the lotion.., 4xs now...., so my very fav is stress relief Everything.....
The employees were really nice and very helpful
I usually buy online, but figured Id stop in. I like it better than ordering online
Friendly team members...great scents..
Always get great customer service here!! 👍
Love the sales cant wait until next one
This place is good for valentines shopping christmas shopping and its good for any type of shopping
Love this place. Staff very friendly and helpful
Theres always good deals
Awesome service! Thanks Evelyn!
Love this store. Staff was really friendly and helpful
They are awesome and they have everything I need
Great customer service by all. Only downfall was most popular wall flowers were out.
I walked in the store to buy a candle ended up buying three candles and 6 body lotions and bath gels. Customer service awesome!
Workers are normally friendly and candles are always cheap. love them
What can I say, I love this place!
This store was a bit disappointing as they only had two small shelves dedicated to Halloween. The store in the San Bernardino mall had a much larger selection.
Prices can be a bit high, unless theres a special of some type. The sales employees are extremely nice and helpful.
Love this place. Awesome workers there.
Really like the place and staff is really friendly and helpful
Excellent customer service representative and great deals.
Very helpful. Good sale
Everytime I visit this store the workers are extremely helpful and nice
They even have a great lotion for men
They are having their sale & their was a lot of good deals.
Nice place helpful staff.
Wait was longer and the cashier was not as friendly as Im used to. Sold me on the New Rose Spray only to find out they dont have any lotion to go with it as well as lotion in the other fragrance that has Rose
Good place to get lotion and body wash and sprays
We have an adventure in here Everytime they have their semi-annual sale. Very friendly customers service and smiles all day long 😁
L o v e to shop for fragrances and bath soaps! When I need to buy gifts for an occasion this is my go-to.
Love the quality of lotions and scents, plus bargains.
During the semi-annual sales, anticipate extremely long lines...unless you arrive during opening of store.