This supply store has everything! Even when I cant find the product elsewhere, it can be found here. Its been here a long time and is always a great price. Friendly people . . . When I call to see if they have the product, this place always has it!
They have the best customer service! I have had a wonderful shopping experience every time I came in!
If you want to be followed around this is the place to go. I will never be back again I like to shop in peace; not to be rushed and walked with like a kid. Dont go here especially if your black. These owners should be ashamed inwas going to spend more $ but cut my shopping short because I dont like being followed.
I walk into this establishment today to inquire about working with a local beauty supply company for a new salon my wife and I are opening. Now mind you, I have been in customer service and management for 15 plus years. Ive ran dealerships, been a Finance Director, Regional VP of multiple companies to explain the least. With this said, I have never been treated like I was when I entered this establishment. I walked in and the front girl greeted me kindly with a hello and I responded accordingly with a Hello, great thanks. She was busy with a customer at the time.. As i proceeded to look around a guy from the back seen me and quickly jumped up and walked over as if i had dropped something and said What do you need?(I believe to be the owner).I explained Hello, My wife and I are opening a salon and would like to find a local supplier for our business, do you work with businesses in wholesale or discounted rates? He responds by saying what do you need. I explain a variation of items on my list as it is much to explain upfront(thousands worth was needed). He just stares at me. I asked So is this something you can help us out with? He ignores me and walks away.....So I figure maybe there is a miscommunication between us as I believe he is Korean as well as the girl in the front(my wife is also but I dont speak it i can recognize the dialog most times). I continue to browse around and he follows me aisle to aisle as if I was thinking of stealing!!As Im looking, i hear him say something to the girl at the register. So I think ok maybe I can speak with her if there was a miscommunication between him and I. So I explain that Im not sure if there was a miscommunication but this is what Im looking for. Her demeanor completely switched from helpful to i dont know, he handles everything. As she says this he positions himself next to the register and stands gaurd like he is security or something. So now im feeling very profiled(37 year old Mexican clean cut in new Suavecito Hat, shorts, shirt and carrying a tablet) I ask if he handles the accounts then he does do them right? She repeats herself as she glanes at him. I gave up and said thank you have a nice day and walked out feeling like Im getting no where.Im a local also so I drive home and feeling very disturbed about how I was treated on my visit I called the location to ask why he treated me like that. Seems he responds better to English questions on the phone because he screamed at me again responding correctly yet with accent saying why am I calling and it is his job to follow me like that. I explained I am calling to give him a chance to explain why I was treated in this manner when all I wanted to do was setup an account for residual purchases. He did not care and continued to scream at me and hung up after I stated well if you dont care about treating your customers with respect and fairly then maybe the BBB will.We need to remove these types of business owners in Moreno Valley asap. They are bad for business and the Moreno Valley experience us real business owners are trying to create. My wife and I arent only opening a salon but we also own another type of business here in Moval.THIS KIND OF CUSTOMER SERVICE IS UNACCEPTABLE!!!
Awesome! Bonnie is the best hair dresser ever!
Night lip liner pencils...not happy.!!...dried up !!
Best place for a variety of haircare products
MY FIRST AND LAST TIME HERE! I was a first time customer here and attempted to purchase hair dye. When I tried to pay they wouldnt accept my card...which was on Samsung pay (like apple pay but better) even though they accept Visa and have the capability of accepting Samsung or Apple pay. The cashier said she knows the system accepts it but they (the employees) dont let people use it. The owner was standing by the door like some sort of bodyguard so I asked him about it lol and he said they dont take it. That is a violation of their contract with Visa and I will be reporting them. Just because youre not comfortable with technology doesnt mean you should act like a paying customer is doing something wrong or illegal. I couldve went back to my car to get cash or my actually atm card but I left on principle and went to Sallys where they proudly accept any legal form of payment and the dye was actually cheaper there.
My wife likes the place.
The service is great but the hair selection is trash
They have a nice selection of eyelashes and weave thread.
Very wide range of wigs and ethnic haircare and skincare products! Win-Win..
Friendly service.
Great place to go for quality hair/beauty products. Lots of sales on certain items which is a plus too.
This place is nast the workers are mean and aret help ful at all
Ive been here 4 times in a row. And every time I come in the guy who works there is constantly following me around the store like Im trying to steal something. Im African American and Ive seen him do the same with other african Americans that come in
Went for a hair cut from Bonnie, was great.
Nice shop
I like it