Love coming here. Always a wonderful experience.

So I preordered the diamond pikachu back in 06/09/21 at this store ... I was told last week today (8/9/2021) would be the day but apparently the store I peroederd at is now telling me 10/29 when the Moreno Beach store already got theirs.I apparently can only pick up at the store I preordered from; so whats going on here???

Who doesnt like game stop .. only if they gave away what they throw away .. what a waste

Great place to shop for all your gaming neess and they have a bunch of anime stuff too

First, Id like to start by saying I am not and have never been a gamer(So knowledge is limited in this area).I want to first thank Store Manager Mark and Associate Nick. I sought out the best deal I felt was perfect for a purchase of a PS4 and games for my son through research of multiple retailers. As it was very difficult to purchase online due to inventory constraints with Game Stop. I did deal with a few different locations for both game counsel and games. Let me just say, I am a General Manager for a dealership and have been in customer service for 15 plus years.My local Game Stop(This one) had the game my son wanted. Having difficulty with other locations and miss information, Mark really stepped it up by a simple verification of the terms on a sale they had and resold me after a return of the game console was inevitable in my mind at this point. He proved there is still retailers out there that dont mind spending an extra couple minutes with you to make sure you walk away happy and/or with options. The store manager(Mark, I Apologize if I miss understood the name on the phone) has most definitely passed on his great customer service skills and process to his employees. Dealing with customer service on the phone for a couple hours plus, I called the store back and was able to speak with Nick. He assisted me through the remainder of the process all the way to the door pickup with a smile on his face(Yes, Smiles translate over the phone in both tone and emphasis). Seems they have a very good work environment at this location. Mark as Im sure when I called was busy at that moment but still kept a close ear as his associate assisted me on my second and final call before I purchased 5 more games.Thank you gentlemen for the superb 👏 service. You will most definitely see me back. I appreciate you guys.

It was ok the guys were quick to help

Its a gamestop....what do you expect.

The guy that was there help me and was very informed about the ps5. I bought a ps5 controller. Great customer service but cant remember his name.

Never had an issue with this location! Everyone I have come across there have been SUPER helpful. Sometimes I have even just stuck around and chit chatted with workers because theyre just so laid back, even after a bad customer(s) they still maintain themselves. I have been there a few times too when customers tried to take advantage of them with lies, theyre on top of their game and quickly shut them down.

Fun store

Great store, exceptional customer service. The only reason i dont give it 5 stars is because of the stores stock being pretty limited. Its not a big game stop. Yet, its great for a quick browse and a good conversation upon checkout if youre a social person.

Coolest staff ever! Knowledgeable and will go to the back to get you the best gear. If you dont really know exactly what your looking for theyll ask you what you like and find something youll love.

I dont really care for gamestop, but mark helped me out today. So thank u for making it right

Great job do you have roblox

Great service 💎 🤲

I like to buy t-shirts and action figures here and anything video game related

The staff is very friendly and helpful.

The young lady with the glasses is super helpful and nice

My grandson loves it and tgey always have what he needs for his games.

Good place. Even better people.

Just went to buy a joy con and and two beautiful young ladies helped me get what I needed . I been using this game stop since 2007 nothing but good memories here.

Really like the staff .they have quality info great attention, and patience . My grandson likes it there .

ATTENTION......DO NOT SHOP IN THIS GAMESTOP LOCATION. management is rude, racist, and unprofessional. I will tell everybody i know and everybody reading this STAY AWAY FROM HERE. this store is not clean, none of the employees are professional, WORST GAMESTOP I HAVE EVER BEEN IN.

It really good game Stop but the money to trade for money barely give u money and also PlayStation plus card dont have 10 dollars only 25 50 75

Fantastic place good service nice employees

Great shopping experience. Ricardo really took his time to help me. Was looking for some kid friendly games and he really took his time to go threw the different games and how the kids might enjoy them will be coming back again

I always have a good experience when i enter GameStop the associates there are very welcoming and helpful and willing to go above and beyond to make sure their customers have a good welcoming encounter when entering their store

Ridiculous overpriced I prefer amazon they have way better prices.

Employees at this store are very helpful, knowledgeable, positive, and go out of their way to get you what your looking for or need.

This sites good. Other than lying to me a couple times about games in stock, gameplay, and availability in multiple sites its a good site. 4 out of 5.

Staff here are always happy and ready to help you pick out the game you want. Cant decide? Ask the staff.

Great service!

Kids enjoy buying games...love the prices

Always helpful. Knowledgeable thank goodness cause I dont know anything about games

Went today at 7pm, wasnt very busy(thats nice), a helper (Jaime) with a tablet was cool with customers. I got what I wanted with no problems. Cashier guy (Jeff) was a chill dude ;)

Great little shop. Terrible retail spot but usually has some hard to find gems in store.

I enjoy this store. They have never been disrespectful. It does get busy, but thats not a problem.

They have a very good prices and good games

Good workers. Need work managing line queue.

Smoothest Black Friday experience EVER! Thank you for being awesome! Love Gamestop!!

They had a pre-programmed PlayStation with the older games loaded onto it for $29.99. I bought a game and went home but returned less than half an hour later because I decided to buy it for our foster son who just moved into our but the price had gone up to $39.99. I asked the clerk if I could still get it for $29.99. He informed me that there was a price change and they had just not put up the label yet, and no I could not get it for $29.99.

Was told they where doing a midnight release for pokemon sword and shield by the female gamestop employee I showed up 15 minutes to midnight and waited till 15 minutes past midnight and nobody ever showed up very unhappy with this store I was given false information and wasted my fuel and time

The people that work there are very helpful

This place is the right place too but games and consoles for the kids and the employees were really helpful when I bought Madden NFL 2K16

Very helpful and good customer service

Awesome service and friendly staff.

It is very expensive and target and Best Buy are better.

Its okay here, I recommend the one at the target shopping center. Every employee is friendly there, not just one or two.

The guys that work there are so helpful and nice. Very knowledgeable.

I feel theyre over priced an only offer minimum

I love gamestop for there deals

Alway nicest staff at this GameStop 😍

Thanks for all the help today

It was a nice little place very calm

Nice place and fast customer service!

Was immediately told when I walked through the door that they could only accept cash so if I wasnt going to pay with cash they couldnt help me. This is before I even spoke to anyone or shopped. Shopping with cash wasnt really a problem but rudeness is. I took my business elsewhere.

Great staff fun cool store

I see good very pleasant cost to much

Good place to get games

Very helpful for my trip.

LOT OF USED GOOD GAMES AT GOOD PRICES

Very knowledgable employees.

Excellent service and friendly employees

Best options regarding trades.

Nice guys and very informative

Just make sure you keep your receipts lol

Their phone hangs up on you when theyre busy, which is always. Horrible.

This place is a scamEdit don’t shop here employees blatantly lied to me go else.

Best place to buy video games and consoles

Been coming here since i was 9 and the staff is always kind

Great customer service

Employees are very helpful and friendly

Staff is very friendly and helpful

Make sure to call ahead to see if they have accessories in stock!!

It has everything I need for gaming

Always has a great clearance section

This place not good like it uses to be

Service sucks. Cashier are so lazy and disrespectfull

A gamers paradise

Friendly, knowledgeable servic

My favorite manager is there :3

The guy was handsome

Awesome as they usually are!!

I bought a brand new controller and it was broken

Its okay but I know they have rise their prices but its alright..

Love coming here

Not given all info needed when Xbox was purchased

Best place on Earth

Nice place

Buy my games at GameStop!

This is the only game stop in Moreno Valley that I use.....

Ok

Very good service!!!! 👌🏼👌🏼👌🏼👌🏼👌🏼...

BOOTY SWEAT BABY🍻🍯🔥

Great for gamers

Yay for technology

Really fast and easy

Good

I never been

Cool