Very knowledgeable the prices are great for what you get. The offers for new customers is awesome and great for existing. I love that they have a plan for vets, active,reserves and retired/veterans what makes me happy to be a part of a great company. They dont shy to say let me check my resources to ensure correct answer and that is a mega plus. Keep it up guys and girls. Sprint just tops every carrier that is for sure.
Suncrest store, poor customer service by the Manager. I do not like being called a liar no matter how subtle. Apparently I am not the only person to have an issue with the manager of this store.
Very very poor customer service. The manager had my wife in tears in 5 minutes. Very lucky I was also not in the store. Will never have Sprint service again.
I always have the best customer service at this location. Lachrisa is so patient and helpful with any questions Ive had.
Absolutely the worst customer service I have ever experienced. Yes I understand they are busy with the new phone that just came out, but hi ill be right with you is not that damn hard to say to someone. 7 computers in the store and only one works? Dont try to call because they will just mute the ringer. I even Called while in the store and watched them hang up on me! Just go to Verizon, their service is better anyway!
If I could give them none I would. worst customer service ever!
I really wanted to thank the staff that dealt with my tired, just off nightshift self the other day when I came in with a malfunctioning Samsung Galaxg S7. Karen Rivera was very kind, patient, and helpful in getting me a logical work around so I could still receive and answer calls with a speaker, and she set me up with a repair facility in Washington, PA, so I dont have to totally replace my phone yet. Thanks a bunch for dealing with me before my morning coffee!!
They are always great at this location!!! Drive clear across town just to go to this sprint store.
I have regretted “porting” to sprint. You guys accommodate all of my communication needs.
I have been a Sprint customer for 12 years and have yet to have a bad experience. This place is no different
Very knowledgeable. Always takes care of me.
Assistant manager was very rude. If you want to deal with sprint, buy online.
Great service! Much better than the other cell phone places in this plaza.
The sales rep I dealt with showed no consideration and never returned my calls. Very poor customer service,
Always the best
Poor customer service
This is the one to go to. Knowledgeable and friendly.
This place will make you wait 30 mins or an hour before actually coming to talk to you.
Love my note 9
Excellent service!
CHRIS is great to work with
Informative and friendly staff.
Always super helpful