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Sprint Store
1060 Suncrest Towne Centre Drive, Morgantown, WV 26505, United States
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Sprint Store

Comments
Je
Review №1

Very knowledgeable the prices are great for what you get. The offers for new customers is awesome and great for existing. I love that they have a plan for vets, active,reserves and retired/veterans what makes me happy to be a part of a great company. They dont shy to say let me check my resources to ensure correct answer and that is a mega plus. Keep it up guys and girls. Sprint just tops every carrier that is for sure.

Ch
Review №2

Suncrest store, poor customer service by the Manager. I do not like being called a liar no matter how subtle. Apparently I am not the only person to have an issue with the manager of this store.

Se
Review №3

Very very poor customer service. The manager had my wife in tears in 5 minutes. Very lucky I was also not in the store. Will never have Sprint service again.

Ca
Review №4

I always have the best customer service at this location. Lachrisa is so patient and helpful with any questions Ive had.

Ch
Review №5

Absolutely the worst customer service I have ever experienced. Yes I understand they are busy with the new phone that just came out, but hi ill be right with you is not that damn hard to say to someone. 7 computers in the store and only one works? Dont try to call because they will just mute the ringer. I even Called while in the store and watched them hang up on me! Just go to Verizon, their service is better anyway!

Ch
Review №6

If I could give them none I would. worst customer service ever!

Ni
Review №7

I really wanted to thank the staff that dealt with my tired, just off nightshift self the other day when I came in with a malfunctioning Samsung Galaxg S7. Karen Rivera was very kind, patient, and helpful in getting me a logical work around so I could still receive and answer calls with a speaker, and she set me up with a repair facility in Washington, PA, so I dont have to totally replace my phone yet. Thanks a bunch for dealing with me before my morning coffee!!

A
Review №8

They are always great at this location!!! Drive clear across town just to go to this sprint store.

ma
Review №9

I have regretted “porting” to sprint. You guys accommodate all of my communication needs.

St
Review №10

I have been a Sprint customer for 12 years and have yet to have a bad experience. This place is no different

Je
Review №11

Very knowledgeable. Always takes care of me.

Jo
Review №12

Assistant manager was very rude. If you want to deal with sprint, buy online.

Br
Review №13

Great service! Much better than the other cell phone places in this plaza.

J
Review №14

The sales rep I dealt with showed no consideration and never returned my calls. Very poor customer service,

me
Review №15

Always the best

Ma
Review №16

Poor customer service

KC
Review №17

This is the one to go to. Knowledgeable and friendly.

Jo
Review №18

This place will make you wait 30 mins or an hour before actually coming to talk to you.

Ja
Review №19

Love my note 9

Lu
Review №20

Excellent service!

ch
Review №21

CHRIS is great to work with

Al
Review №22

Informative and friendly staff.

De
Review №23

Always super helpful

Information
2 Photos
23 Comments
3.8 Rating
  • Address:1060 Suncrest Towne Centre Drive, Morgantown, WV 26505, United States
  • Site:https://t-mobile.com/store-locator/wv/morgantown/suncrest-town-centre-dr-stewartstown-rd?y_source=1_MTcwMTU4NDMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 304-319-6023
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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