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University Collision of Moscow
435 E Palouse River Dr, Moscow, ID 83843, United States
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University Collision of Moscow
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Al
Review №1

Jesse helped me through the entire process of getting my bumpers fixed on my Chevy Colorado! It was my first time getting into a fender bender, but Jesse really went above and beyond to ensure my truck was fixed! I really appreciate Jesse and the team for getting me in and fixed up in a timely manner! Also, Gloria did a phenomenal job detailing the inside of my truck! It looks and smells brand new! I am so happy. University Collision has my business for life!!!!

Ca
Review №2

Called for an estimate to get my 2001 Dodge Ram repainted they emailed me a quote within a few minutes they had the best price in the area unless you go somewhere where you have to wonder about the quality of the job they will do. They did an excellent job and I get compliments everywhere I go.

Ch
Review №3

Had my Subaru lifted and tires done at a dealership but they didn’t account for the rubbing in the wheel Wells or the bumper-Jesse got right on researching solutions and fixed the car right up now I can turn- no rubbing- can’t see any of the trimming that was done. Above and beyond the service I expected and for more than a fair price. Even replaced a brake light he noticed was out.Can’t really say enough good stuff about these guys-One of those places you feel lucky to have found when ya need em. Will be bringing our truck in soon for some body work.If you need a body shop- these are your people.Thank you guys!

RJ
Review №4

Great service and friendly. they worked directly with my insurance people, and immediately resolved any issue that remained after I got my car back. Ill definitely be going there again for any future work that needs to be done.

Ch
Review №5

Gloria is a miracle-worker! She did an absolutely amazing job cleaning my cars interior. Thank you!

Kr
Review №6

Got my Honda Pilot detailed there, and they did an amazing job! Will happily visit again when my girl needs another good scrub!

Za
Review №7

Super Helpful. Super Friendly. Great value.I had to have a door hinge replaced on my chevy s10 and no other shop would do it because of the welds that would have to be redone. They ordered the parts and held them for me for about a month while I saved for the work and when the time came, they delivered. No more noise and the door finally closes easily again. BIG THANKS!!

Co
Review №8

These guys are absolutely incredible. Over the winter, I jackknifed a trailer into the rear quarter panel of my beloved 98 Subaru Forester. Looking at the damage that was done, I thought it wouldnt ever be possible to get the car back to perfect again.Happily, I was wrong. I keep looking at the panel to find some flaw in the work performed but there just isnt any. Looks like brand new, which probably wasnt easy considering its unique shape and curves.I went to 6 other body shops and no other shop came in cheaper or proactively promised to use the original factory paint. These guys matched the paint perfectly to the rest of the car, which I imagine wasnt easy considering it was more than 20 years old.Highly recommend.

Br
Review №9

Jessie and crew are amazing. They will treat you and your vehicle right. My entire family goes to Jessie. You absolutely can not go wrong. Amazing team.

Jo
Review №10

These guys are so nice and friendly. They even gave me ride home.

An
Review №11

Weve been taking our vehicles to University Collision for 5+ years, and since we found them, weve never had a thought of going anywhere else.In that time, theyve repaired damage that was covered by insurance and damage that wasnt, helped with vehicle modifications and upgrades, taken on restoration projects and more.Without exception, weve gotten good advice, great service, excellent work and very fair pricing. If I try and imagine a better body shop, I couldnt.

Ch
Review №12

Its been a while and always meant to write a review. Jesse and his crew did a great job getting our car back in shape after it was hit. Absolutely no complaints and the folks at the shop were a pleasure to work with. Ill definitely be back if the need arises. They also did a great job detailing our other car.

Ro
Review №13

Jesse and were incredibly kind in helping Palouse Prairie School get a field trip bus painted. It is a school bus that cannot be yellow (because it is not use to take kids to/from home). The project would not have been possible without them! Prep work was great, help was invaluable and sharing knowledge was world class. Thank you!! Every Parent with kids in Moscow’s Palouse Prairie School should use their services.

Pe
Review №14

We have been steady customers at University Collision and recently brought our Tundra in for body work. Jesse helped us with insurance details and scheduled the work at our convenience. He could not have been more professional, helpful and pleasant to work with! We picked up the truck and found it looking great on the outside and on the inside too. Thanks to everyone at University Collision!! Its nice to have a great place to go when unexpected car problems come up.

Ki
Review №15

First time dealing with them after a small accident. They handled everything directly with the insurance, so I only had to drop the car off and pick it up! Super friendly and professional. Plan on coming back for detailing.

Ja
Review №16

Customer service was the best in the business. Jesse is very professional and makes you feel like the top priority. They did an excellent job replacing my windshield on a rare car. On top of all this they even gave me a ride into Moscow (thank you Gloria). Good job guys!

Na
Review №17

My insurance sent me there after someone ran into my car on a parking lot. I needed to go out of the country couple of days after it happened and they allowed me to drop off my car early. They authorized my friend to pick it up. The work was done great. I still have no complaints.

Ka
Review №18

We had to replace our bumper on our Forester and I dreaded getting it fixed. University Collision made the fix easy and fast! There was zero hassle working with them. Prices are reasonable as well. They are very friendly and professional! I love the dog, Happy, who greets you or lounges in a chair. I will recommend University Collision to friends and coworkers! They make car repairs less stressful and I really appreciate it!!

W.
Review №19

Few people ever really *want* to go to a body shop, but if you need one in the Moscow, Idaho area, you wont be happier than with University Collision - Moscow. Id never had an accident before so was ignorant of the process, and they led me through it and worked directly with my insurance company (which is based on the east coast) and the local adjuster. And the work was superb all around ... they even detailed (not just washed/cleaned) the car inside and out, which I wasnt expecting, and somehow restored that coveted new-car smell.

Gr
Review №20

Jesse and the crew at University Collision did an awesome job fixing my truck. From start to finish, they were highly professional and friendly.Their shop dog, Happy, is awesome too!Thanks for everything.

An
Review №21

Our daughter slid her car off the road during a snow storm and Jessie was very helpful and understanding He even stayed after hours so we could Pick the car up. Thank you University Collision.

Da
Review №22

Jesse and the guys were great. They fixed a dent in my truck after it was tagged by a snowplow. The work is top notch and the price is reasonable. They were super flexible to work with and kept me updated on any changes to the repair schedule as they came. Highly recommend!

Ma
Review №23

Thank you for being so kind and helpful. Even though my car was considered a total loss your customer service was AMAZING. If I ever need work done in the future I am definitely coming back to you guys. :)

Al
Review №24

I cant recommend University Collision of Moscow enough! My car has visited this shop on two occasions following minor car accidents and both times the staff has gone above and beyond! Not only did they do an amazing job repairing the damage to my car, but they also removed the headache of dealing with the responsible partys insurance company.

Li
Review №25

Had my bumper fixed there. I am very satisfied with the excellent job they did on my car, friendly service and affordable price. Although extra issues was discovered during the repair, they were still able to keep the final price pretty close to their original quote.

Ja
Review №26

Came in for some minor bumper/wheel well work after a small fender-bender. I quickly received a quote and was able to get my car in that week. Picked my car up and it looked like new- plus my car had been washed, and they even fixed a headlight that was out for me! Super affordable! Friendly, helpful employees. Would recommend to anyone! They made an unfortunate accident a little less painful!

Iv
Review №27

We had some body damage on our 2013 Outback. This was a total first for me and leaving the car there was almost like leaving a child at a hospital. I know thats going too far but I love my car and try to take good care of it. Having Marc explain in detail what was going to be done and how when we dropped the car off was fantastic. Jessie was there when we picked it up and he did just as fantastic of a job! Also I sprang for an interior detail and IT WAS AWESOME! Felt like I was getting a new car. All in all, a fantastic experience. We are going back now for a windshield to be fixed. :)

Li
Review №28

I had some scratches and dents from a black ice accident in February and didn’t get around to getting it fixed until 6 months later...These guys are personable, do great work, and my car was ready to go sooner than I expected! I highly recommend!

Em
Review №29

Their service is fast and really great. I an so happy with the work they did on my car and the fact that they took the time to explain every option and every charge. I would highly recommend them for anyone who needs body repairs.

Pe
Review №30

Geico put me in touch with them after an accident and the service was great. They were extremely friendly and they constantly kept me updated on the status of my car. They even have a doggy! Would highly recommend to anyone.

Em
Review №31

Friendly staff did a great job on a interior detailing of my previously very dirty car. Also washed the outside of my car without my asking at no charge. Shes cleaner inside and out than she has been since new. Highly recommend!

Da
Review №32

Fast friendly service. Competitive pricing. Excellent work! I will be back again for any auto body and aftermarket accessory installation needs. Highly recommend!

Ha
Review №33

Geico recommended University collision and the service was above and beyond. The repair was timely and well done. Jesse was a huge help!

Al
Review №34

Jesse and Matt both worked with me and they were a wealth of knowledge and professional opinion. They were both always willing to take a look and talk with me to help me achieve what was desired. The work they did was exactly what I wanted and I look forward to working with them in the future. I would absolutely recommend this shop

Va
Review №35

They did a great job repairing my busted window! They were fast, affordable, friendly, and helpful! If you go in make sure to say hi to their dog, Happy!

Mi
Review №36

They definitely go above and beyond. Super courteous, answered all of my questions, addressed my concerns, and were super quick. I mentioned that I had been having trouble with visibility at night since a collision and they checked the headlights, which they thought might have been knocked out of alignment during the collision. Visibility is great again.Got me scheduled quickly and communicated with my insurance (State Farm). Updated me on progress of my car. And the body work they did for my Subaru Impreza was flawless. Also washed my car before returning!

Mi
Review №37

I am 100% satisfied. I had my Ford F-150 in for repair after an accident and they had to change the ENTIRE frame out for a brand new one. After getting approval from the insurance company, they began work right away and even kept me up to date with all the repairs. They helped me get a rental car and they even offered me a ride home. I cant stress how professional and courteous they were. They had the truck rebuilt from nothing to running in three days (and I mean nothing but the frame to an air freshener hanging from the mirror). When I realized the AC didnt blow cool air the day I picked it up, they stayed after hours to get it recharged for me right away.I strongly recommend this company and would not take any vehicle I own anywhere else in the area. A++

Vi
Review №38

They repaired my truck on time and for less than their estimate. Honest management and good craftsman.

Mi
Review №39

These guys are great don’t even waste your time anywhere else.

Da
Review №40

Did an excellent job repairing my vehicle. Great staff, very friendly!

Br
Review №41

They got me in super fast and did a fantastic job on my truck, I highly recommend them.

Tr
Review №42

Did a great job and checked with us to make sure we knew the cost each step of the way. Well worth the money we paid and the repair looks awesome.

Br
Review №43

I had my car towed from Moscow Auto Service to University Collision where Jesse was kind, prompt, and professional. My car arrived on April 1st/2nd and on April 3rd I had an approved estimate from Jesse and his shop. It took under 3 days for his shop to have an estimate submitted and approved. It took Bruce at Moscow Auto Service over 3-weeks and counting to not have anything to show for it. I got my car back on April 18th—nearly 5 weeks after the initial accident. The only reason for such a delay, difficulty, and frustration was due to my experience with Moscow Auto Service.My engagement with University Collision was very favorable and I felt respected and was treated like a priority. I highly recommend the services that they provide.

Ta
Review №44

I had a very good experience at university collision. Everyone was really nice and was happy to help me out when I needed it!

Rd
Review №45

They do great work. Took in my Wrx a couple weeks back for paint work and they did not dissapoint. Would recommend everyone to go for auto work.

an
Review №46

Fantastic service! My car quickly came back fixed and cleaner than I left it!

Qu
Review №47

The gentleman named Jesse was so helpful, professonal, kind and upbeat which helps alot when your bring your car in cause you got in a wreck. He helped my husband and I through the whole process!

Ro
Review №48

Highly recommend this place. Awesome and helpful customer service; they go above and beyond.

Ma
Review №49

These guys not only do exceptional body repair work (after running into a poor deer), their service will not disappoint and warrants local support!

Ti
Review №50

Great service and work!

Ma
Review №51

Great place 👍

Mr
Review №52

Jesse is the man with the plan. Awesome guy and down to earth.

Do
Review №53

Friendly and professional.

Al
Review №54

Thank you for helping me fix my wheel!

Ka
Review №55

Super polite, very fast, and excellent work. They dealt with the insurance company instead of me!!

Br
Review №56

Very attentive service.

Wi
Review №57

Gave them a call, they had me fixed and out the door the same day!

Ki
Review №58

Nice facility, friendly staff!

Information
52 Photos
58 Comments
5 Rating
  • Address:435 E Palouse River Dr, Moscow, ID 83843, United States
  • Site:http://universitycollisionrepair.com/
  • Phone:+1 208-882-8535
Categories
  • Auto body shop
  • Auto glass shop
  • Car detailing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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