A huge shout-out and THANKS to Muncie Imports & Classics for fixing a stubborn AC problem in our 2014 Subaru Forester in about 15 minutes. In their parking lot. With a $17 part! This after 1 local mechanic couldn’t find the problem (but at least tried), another wouldn’t even LOOK at the problem ( because he “didn’t have specialty tools” like metric sockets), and my favorite....Bob Rohrman Subaru of Fort Wayne wanted to charge me $2800 to completely replace the AC system (and charged me $135 for this misdiagnosis).Go see Muncie Imports and Classics! The expertise is worth the drive! Thanks again, guys!
It’s so nice to know there are still good honest people to work on your cars. I will continue to do business here!
Muncie Imports & Classics performed a variety of maintenance/mechanical work, as well as a front bumper repaint, on my Porsche 911. All of the work was excellent, and they stayed in touch as the work progressed. The front bumper looks like new, and having the maintenance/mechanical work done by such a competent and meticulous shop provides real peace of mind. The customer service contact is top notch! That MI&C does full Jaguar restorations--mechanical, body and interior--comes as no surprise. Highly recommended. Thanks!
They were great to work with. My daughter took our BMW 328 in for a warning indicator. They were able to diagnose the problem quickly and they let me know what the problem was promptly. My daughter is at Ball State and I was unable to speak with them personally and so communication was important. Ultimately, I think their communication was excellent and their work is trustworthy. I really appreciate their help in resolving our problem. Thank you!!
High quality staff. They listen & deliver. Competitive prices and thoughtful suggestions are always welcomed when working with these types of automobiles. I appreciate the customer service and attention to detail.
Took my Mercedes E350 in for service as it was making a lot of noise and dying at stoplights. They quickly diagnosed the issue as alternator and replaced it after consulting with me on options. Great service team.
I have a diesel mercedes and most folks wont touch it. They did a great job and I trust they know what they are doing. If not, they dont hesitate to consult with Mercedes directly. I appreciate someone who admits what they know, and what they dont.
Muncie Imports and Classics has the best quality service in Muncie for your European or classic car. I have had my Volvo station wagon serviced on numerous occasions, and it is completed with no flaws time and time again. In addition, the staff at Muncie Imports is very professional and friendly. You will not be disappointed if you take your ride to Muncie Imports!
My daughters starter went out. She is a student at BSU and I live 3 hours away. We were able to arrange for the car to be towed to the shop Monday. They diagnosed the problem and ordered the parts. The work was completed by the end of the next day, at the exact cost of the estimate I was given. Everything was handled by phone and the shop was professional, efficient and they did exactly what we had discussed. A good experience. Thanks.
Ive had my BMW 325xi for 12 years now and Ive always taken it to Muncie Imports. I continue to go there due to their knowledgeable staff and reliable lead times. Unlike some places, they know what needs to be fixed immediately vs what can wait. With other repair/maintenance shops I would feel pressured to complete every little issue.
They restored my 1952 Jaguar FHC. We did everything to the car, down to every nut and bolt. The car was heavily modified to my specifications . The car then won Judges choice award at the 2017 International Jaguar Festival. Need I say more.Top quality, top workmanship, top people. Highest recomendation
Always on time, prompt when calling with information and totally reasonable price-wise. The best place in town for your foreign car.
I HAD NO IDEA!Over the past two years we have purchased infinitis & hyundais with no thought that when repairs would be necessary we would have to drive to Indy!! I found myself wondering if Muncie Imports would handle our services, even though I thought of them as only for the high-$ classics. Well. . . they are definitely a hidden gem right here in Muncie!!! The attention to details and honest customer service we have received is AMAZING. Heres hoping Delaware County keeps this business alive.
Good service
They do good work and the price was fair, and everyone I am sure knows the way there car drives and feels, well today I took my Audi to have a boost line fixed, and somewhere back they they must of had a hard time shift it so the where yanking on it and messed the shifter alinement up. When I called to ask about it they didnt have any idea about it so they said. Well when I drove it there my car had reverse and it just magical doesnt now? Come on! I cant believe they didnt even want to make it right, total acted like they didnt care. Will Never Return there.
Very very honest.
I have a 15 year old BMW Z3. I have been taking it to Muncie Imports for over 10 years. Theyve done the maintenance like oil changes and brake jobs and theyve done some repair work, such as replacing the vinyl rear window in the ragtop. When I have needed it, they have brought me home when Ive dropped off the car and picked me up when the car was ready. They have always called to make sure I know what they plan to do (once theyve checked something out for me). My wife and I have also owned some other BMWs that Muncie Imports has worked on. I have checked prices for some of the work at the dealership in Indianapolis and Muncie Imports is always less expensive. I recommend them to anyone in the area!
They communicate well with the customer, have a friendly staff and appointmentso are made in a timely manner. Oh also! They fix your car.
Always take care of our vw beetle. When I was there this last time they mentioned how bad my tires were and even called all around muncie to find my rare tire size and even give me the rate they themselves would get for the tires.
A long-time customer. Always dependable, honest, expert, and friendly. Would never go anyplace else!
Wont be back. They couldnt keep the story straight between the desk and the shop. The work was fine, but the attitude was horrible. Felt for the amount of money being spent a little customer service was in order.
Great service, smart techs, high prices
Great company, friendly and helpful, fair costs.
Have always gone above and beyond for me over the years. Only place Ill take my vehicles.
+++++