Kaija was great. She knew the answers to all my questions and made the rental process easy. Would definitely recommend extra space for any storage space needs.
I got an awesome rate for our indoor climate controlled storage unit. The utility carts are a huge plus and definitely helped make moving all our things inside so much easier.
Clean and affordable! Very easy to work with. Miguel is on top of it and very easy to get a hold of via phone, text or email. This place was a great solution for temporary storage while I was moving.
Ive been with Extra Space for over a year and throughout it all, the staff, management and overall experience has been wonderful. Miguel never hesitated to accommodate anything I needed. Thanks for taking care of my belongings - you guys are great!
Used this storage facility for over 1 year. Very clean, organized, and secure. David and Miquel are very friendly and professional. Highly recommend.
They were nice since my first call. I was a little afraid that after I signed everything and had the unit the service level would go down, but not.. They kept the same level and are always willing to explain things to you and support whatever you need. The place is very clean and organized. Moving was very easy. Very happy with it so far!
I am renting a storage space again from them, good customer service and nice facility.
Awesome service, Everything can be done online as far for reservation. Flexibility of entering the property even when office is closed. I would use them again this winter.
Miguel had a unit ready for me and it was very clean. Miguel does a great job. This is my second time using this storage facility. Everything was so great a year ago, that when the need arose again, there was no question Miguel would be the first person I would call.
Ive stored my items at Extra Space Storage on 60 and Lake st.in Mundelien.....they have always worked with me on my needs......they are great.... especially Miguel.....Ive been storing my treasures there for about 15 yrs....I highly recommend this place.....
Very clean facility. Friendly and knowledgeable staff. Miguel, the manager, explained everything very well and signed us up electronically. Very nice and pleasant guy! This facility has 16 units which we needed and which the other area self-storage places dont. Everything going well so far.
Great customer service!
I highly recommend this location. Miguel and Dan took great care of me! Their customer service was incredible; they managed to meet my storage needs at a reasonable price and answer all of my questions. This helpful staff made moving in the times of Covid a lot easier! Thank you!
Miguel was extremely professional and helpful. Made the process very easy. Facility was top notch! Thanks Jennifer and Miguel.
Was able to do everything other the phone quickly. They were knowledgeable walk thru the agreement and fees. Recd my code right away and was able to access my space the same day.
Go for it folks. Last week I moved out of this Facility. Since the day I moved in and to the date I moved out I never faced any issue. Mr. Miguel was very professional and courteous. The Facility was very clean and I never had an issue in any ways. Miguel was always there to help. This place is worth the money for its location and worth the money you pay. Flexible operating hours makes it even better. So folks Go for it. I would recommend this facility to anyone.
I’ve had such a positive experience here. I had to help my parents move their things out of a different storage facility that had been over charging them for a long time. I put in a request here at Extra Space Storage. Miguel contacted me right away and was so patient with my older parents. He showed us multiple units and helped me figure out how many spaces I’d need.Anytime we have questions he’s so nice and genuinely helpful. I knew that I made the right decision getting my storage units here. He made a stressful move easy for me and I appreciated that he always goes above and beyond. Each time I’m at the facility everything is top notch and clean. I highly recommend them.
Miguel was very helpful. Got fixed right up.
It was a pleasure to do business with the manager MiguelHe was quick to explain how everything works and it made sense great price I will do business with you guys again
Everyone I spoke to in making arrangements for storage was super accommodating and helpful. Customer service outstanding....just like the old days. They are tucked back behind Burger King in Mundelein so not exactly visible from the street. If you need storage, call Extra Storage Space.
I love this storage facility! Miguel made this place feel like home for us. Amazing customer care. He helped me with my needs and made sure everything ran smoothly for me. The facility itself is very clean and well-maintained. The location is very convenient and easy to access. Best storage facility I’ve had experiences with, and in my line of work I rented from quite a few. Hands-down the cleanest most convenient and welcoming storage facility! All of my fishing gear is here!
Easy access, units are clean and appear to be very well kept. Great customer service!
I had a wonderful experience today with an excellent representative, Miguel. He was patient and kind with me and my two little ones I brought with me. I was showed the unit before making any commitment and I was given options to meet my needs and find a better deal. I feel safe and confident with the security of my belongings. Great customer service, I highly recommend this location!
This is a very nice storage facility! Miguel was very helpful and paper work is pretty simple and straight forward. Miguel explained the facility very well and other security feature which makes this place safe. The facility itself is very clean and well-maintained. This place is located in a very nice area. Price is very reasonable.I would recommend this place to anyone and everyone.
Hi this is Ivan Ruiz I just want to say thanks to MIGUEL he helps me out with the extra space that I need for my trailer a he was very respectful answered all my questions about the price and for the space size that works for me better. And he helped me out with my lenguaje witch is Spanish. Thank you again GREAT SERVICE MIGUEL
This was my first time using a storage facility and I was extremely happy. I worked with the manager Miguel Chenoweth, who was courteous, professional, knowledgeable, and very helpful. The place is immaculately clean and well run. After some long term work is completed on my car I will call Miguel and if there is space available I will gladly return.
You guys rock!! Quick fast friendly service!! Thanks for my 2nd unit!!!!
I have been using extra space storage for a long time! I am telling you it is one of the best storages I have ever used. Staffs are awesome as well and I will recommend this storage to anyone I know. Thank you guys for everything and keep up the good work :)
I have been at this storage facility for a year now! The service has been great and the atmosphere is nice. Miguel is awesome! I come by weekly and Miguel is always super friendly.
The Extra Space storage facility in Mundelein is well maintained and above street level, which allayed my concerns of potential flooding. The site manager Miguel was fantastic! He kindly answered all my questions and carefully explained every step of the process. Move in was a breeze with the two dollies provided on site.
The process was easy and the staff was very friendly. The location was an easy drive in per my request. The pricing was reasonable for a 6 month rental. The stall was very clean compared to other locations I have rented from.
Miguel helped me today, Great customer service and knowledge of products and services. Suggested products I did not know they had. Saved me a lot of running around for my business. Highly suggest this location and Miguel!
Miguel knows his stuff. He assessed the situation, saw what was needed for a multi-stage move, and arranged the best deal possible. Thanks Miguel!
Got my unit a few weeks ago and Miguel made it easy! He was informative, didnt pressure me at all, and very easy to work with. I can highly recommend Miguel and Extra Space Storage!
Miguel was a big help and he really made sure to make me feel at ease during this unique time in our lives. He made sure everything was clean and practiced safe distancing.
Miguel is fantastic! He goes above & beyond his call of duty! I have storage places at public storage & simply self storage & no one compares to Miguel! In addition to going above & beyond, he is kind, compassionate & very respectful to his clients! Please come to extra space storage, your valuables will be safe & you will be treated like VIP. Thank you Miguel for all your help 😃
I’ve had an excellent experience renting storage space with Extra Space. Miguel has always been very friendly and willing to help. The facility is clean and well maintained. I love the gate access.
This is an excellent facility...easy to use...friendly management. It’s very clean an well maintained. Very easy to maneuver a large truck around the facility. Just pull in at the driveway past Burger King on rt 45 to get in. Phil Rutledge
Amazing costumer service! I recommend this place 100%
Both Miguel and Taylor were very helpful with getting my space set up quickly. I have rented here before and was very happy then as well. Highly recommended!
Taylor provided an excellent tour and selection of spaces that I could use for the dimensions that I required. I signed up that day. It is close to my home and appears to be safe and well lit. Taylor was very knowledgeable and friendly.
Miguel was super helpful and friendly. He was able to expedite my transaction quickly. He is knowledgeable about the property site. I would recommend Miguel to my friends and family. He is a really good employee. Thank you Miguel!!!!!
I stopped into this location last week to inquire about a storage space. I am looking to rent a space sometime in July of this year. I wanted to know about some prices and actually see the units. The manager on duty offered to show me, she actually showed me two. She was extremely helpful and knowledgeable. I feel that this location is very clean and the prices are great on the units. I definitely will be coming back in July to rent from you.
Great facility and great staff. Miguel really made the process easy and answered all my questions. Highly recommend. Thanks again Miguel.
The Extra Space Storage in Mundelein ILLINOIS off of RT 45/Lake Street behind Burger King is a great place. As soon as I walked in I was greeted with a smile, a hand shake and a welcome. The employees are awesome, great location and secured. Extra Space Storage has great prices and offers a lot more options then I have ever seen. Highly recommended!!!!!!
Jenna was extremely helpful. She gave me options and looked around the area to see if she could find me a better price with the company. Great attitude and knowledgeable of the questions I had. Would recommend this place to anyone.
Great experience getting our first storage unit. Marco was extremely helpful and knowledgeable!
Kathleen and Fabiola are fantastic. They really personalized my storage experience. They even are willing to help me out with packing supplies and locks. The facility is always clean and they are very timely on repairs with any of my units. I have no doubt that my belongings are secure and safe. I highly recommend using Extra Space Storage!!!
Great customer service people are nice and the units are really clean if you want a good storage and great customer service this is the place
Miguel with Extra Space Storage in Mundelein was nice to work with. He has excellent customer service skills.Ive been in and out many times now, making use of my 10x10 unit. I found it clean.I was a little disappointed the fees didnt cover insurance for rat and mice. One needed to buy that insurance separately. But Miguel did tell me about their month pest control service.
Extra Space Storage in Mundelein off of Lake St. is the best. The employee Miguel is the best and also friendly and helpful. I was there for two months and within that time all my stuff has been safe. So for anyone that is looking for a GREAT place for storage go to Extra Space Storage in Mundelein on Lake st and see Miguel. Thank you Extra Space Storage for all your help I 100% highly recommend and you won’t be disappointed. Thank you again for the best place.
I love Extra Space everyone always goes above and beyond, thank you for fomenting a great culture.
Very easy to set up and get started. The service I received was excellent. Their facility was very well kept.
I have entrusted my belonging for over two years to Extra Space Storage in their Montville location. Although having had the many changes in my personal life, one thing that was sure through my journey and secure was my location. Consistency with the cooperation and compassion! Yes...thats exactly what i meant. I walked in today overwhelmed like everyone is when moving and storing however, Walter sat so patiently with me and calm my nerves down...actually i was in tears, and he walked me through (everything) I was so appreciative.What are you looking for in storage?* Honesty* Cooperation* Clean facility* Easy Location/Access* Friendly serviceTrust your first mind, and check it out. Even if your out of town you can go to any location and pay your bill. Thats the best when your in transition!Thank You For Having My Back!!!Walter&ToddSincerely,Sherry Raglin
I experienced amazing service from Miguel at Extra Space Storage in Mundelein today!! Miguel was stellar!!! He went well above and beyond the call of duty to make sure I was helped and satisfied. His kindness and willing to help me solve my problem was very noble. Extra Space is so very fortunate to have him as an employee!! It is rare to find someone with such integrity!! Thank YOU Miguel!!With appreciation,Mary Herzog
A great experience with this location. Ashley is a pleasure to work with and made the process easy and stress-free. I will definitely make this my go to location for future storage needs.
I was in a bad situation and needed to get out of my house as quickly as possible. The owner was great and then when I realized I needed a bigger space they were more than accommodating. I would absolutely use them again and refer them to friends. They made my bad situation better. THANK YOU!
I am highly satisfied with the service I received. The manger was very helpful and professional could answer every question I had. I recommend this place and will be coming back.
We had a very good experience in renting the storage locker. The space meets our needs exactly, is reasonably priced and convenient. The manager (Jenna) was very efficient in completing the contract, showing us the space and processing the payment.
Good location. Nice clean facility. When I used the facility last year, Ashley was very compassionate and helpful. Im back again and Miguel is just as wonderful - very prompt, professional, and friendly!
Grat service and support when needed. Miguel was very aware of a good customer service should be. Very professional and responsible.
Jenna quickly returned my call in response to my online reservaton and was extremely helpful when I came to the office to complete the paperwork. She was thorough, efficient, professional and friendly during the process. She gave me a tour of the facility and I immediately felt comfortable leaving my belongings in the unit. I would highly recommend the facility.
Miguel was great to work with. We are happy with our new unit! Thanks so much Miguel!
Place is great. Marco was super helpful and kind.
Easy and quick
I have to say Miguel Chenoweth was amazing, knew what he was saying and especially what he was doing.Definitely will recommend people to his direction
Excellent service and quick move in. Miguel went out of his way to help us checkin quickly. Highly recommend based on our initial customer service.
Ashely was professional and helpful with me and my family. The place is clean and neat. I would highly recommend my friends and family to rent from here.
Super friendly staff... Ashley was super helpful to me and my boyfriend when we came into rent last week!
David was Super friendly and very helpful and super knowledgeable.
Great customer service. Came in with my friend. Ashley was very helpful and professional. Easy and painless.
The unit is fine, well built and clean.The facility manager does a fine job.The price is 3 times higher than what I pay elsewhere, but is competitive in general area where my Mundelein unit is located.
Awesome property an great service from Miguel the store manager. Will definitely work with him again.
Friendly service, competitive rates, clean grounds. Ive stored my car here for several years and Im happy with the company.
Awesome deal, friendly staff and great availability on their units. Made my move 1000% easier. Highly recommend!
Working with Miguel and Mark have been great between helping me figure what I needed to the out going personality they were great to work with
Miguel is a great store manager he helped us with the move and made it an overall enjoyable experience. Thanks a ton!
Ashley gave great customer while storing. If we need storage again will be coming back. Until then I will let friends and family know
Friendly service and a clean place! Jenna is very personable and knowledgeable. Would highly recommend to friends and family!
Very professional & pleasant. I would definitely recommend this business for your storage needs.
This is by far the best service and price Ive found, especially with the well maintained snow removal and amazing customer service. Couldnt be more happy with my 1st free month, will definitely be keeping my unit!
The facility manager, Amir, was friendly, cordial, and helpful in assisting us to make the decision best for our situation...no attempt to up-sell like my experiences at other storage facilities. The place is well maintained and secure. I would not hesitate to recommend this particular storage facility to anyone. I dont like having to spend money for storing my stuff. But, I have too; and Im more than satisfied and happy with the 1510 S Lake St facillity
Miguel is very professional and courteous. Always answers the phone and is very pleasant to speak to.
Jenna was very helpful in assisting my company in obtaining storage space. The units are generally clean and tidy and is quick to get in and out.
Jenna was wonderful, professional, informative and helpful. Always cheerful and friendly. She is the type of person that Extra Space would want to interface with customers.
Miguel was very friendly and knowledgeable about the process.
Excellent service, Jenna was very helpful and courteous. Would recommend to anyone. Clean and very accessible facilities.
Polite, professional and helpful. Would use them again.
Great facility. Employees are easy to work with. Well maintained.
Excellent quick service. We told them what we needed and they were able to help us get the very thing needed!!! Ask for Jenna!!! Shes awesome!!!
Thanks, Miguel for making our move smooth and efficient!
Justin was very helpful. He showed the until before we bought it, and made sure we knew all the information that was needed.
Bob was very helpful and willing to answer any questions. Would definitely recommend this place to anyone looking for temporary/long term storage!
Ashley was amazing helped me with all my questions made it super easy for me to storage all my things and it was very clean at this location definitely will recommend to my friends and family.
Ashley was a great help. Took time to answer all my questions
Love this place. everyone has always been very helpful and understanding. special thanks to jenna and john!
These guys are great. They are very professional in what they do. Thats why I have had this unit for over 10 years at this location.
Very accommodating folks, move in and move out we’re easy, access and location was great!
I have one word for Miguel Awesome!!! I am so happy I choose Extra Space Storage!!!!
Friendly and customer first oriented staff. Clean units and tidy property. Overall good rental experience.