We used to love coming here. I am now FLOORED at the customer service and the rudeness of the employees and the owner. The lack of professionalism and the eye rolls and miscommunication of policies is unacceptable. Don’t sell your clothes here. The only excuse the owner gave is that she knew she had employees that were a problem but that’s just how it is in a pandemic and at least she had workers rude or not. They do NOT give money back as the employee stated if something doesn’t fit. We will never be back. I am a business owner and I also work for a small business and when there is an issue that is the fault of the employee or company or even just a communication error, the owner is supposed to make it right for the customer. I don’t take leaving bad reviews lightly but this experience 100% deserves one.
This store is a like the best treasure hunt I have ever been on. I found retro 1993 Air Jordan sneakers in a size 13 for my adult son, premium TORY Burch gold hoops for myself. The staff is kind and helpful. They love the earth, bring your own shopping bag or carry your treasures in your arm. It was a great shopping experience.! Charlotte in Murfreesboro, TN.
I am so thrilled uptown cheapskate is here! I have found so many cute clothes!
The very best customer service a great variety of clothes to choose from! From women to mens as well as name brands! its very clean,neat and organized. These guys are great at the job theyre doing,definitely go out and give them a try!! An get yours moneys worth !!
I love the store but the experience I receive here is always unpleasant. I came in today to bring some clothes and there girl up front just seemed like she didn’t want to help me. She gave me an hour late ( I came in at 1:30) and I didn’t get called until almost 4. When I got a call I was told none of my items were in good condition. But hey get this ! Half of the clothes I got in there were never worn/with tags. I know exactly why I got treated the way I was. This isn’t it the first time, this has happened numerous amounts of time. Great place but the treatment to minorities is horrible.
Amazing, unique finds! Plus credit for clothes brought in.
Great deals for quality clothes! Will shop here for everything! I was even able to get my husband to enjoy shopping there.
I am never shopping at this establishment again, Heck can we even call This place an establishment!The owner is beyond rude! She isn’t a delightful person, and I feel sorry for the employees. The poor kids look completely drained. I knew someone who used to work there and informed me that she’s very unprofessional and unorganized! She yells at her employees and tells store business to customers!I came here to shop, I don’t want to know about employees quitting or who you fired or what’s blah blah blah. I will never step back into that place ever again. She needs to apologize to those present and past employees since she likes to run her mouth and treat people a certain way .
I went in to sell some clothes and the girl at the counter did not feel like looking through all the clothes that I brought and told me that my clothes have a smell... I just wash and laundry all of my clothes before I took them up there so I know that they smelt fresh. She was just being lazy and did not want to go through all my stuff.
Never felt the need to go out of my way to write a review, but this situation has happened multiple times. As I was ready to check out, no one was available to help me- not because I was being ignored, but because there was a sudden staff meeting. I found it extremely uncomfortable, unprofessional, and awkward. Employees were all huddled behind the cash register while I stood there waiting. Not sure what their boss was yapping about but I felt bad for those kids. Luckily no one was in line behind me. Today was something else. The same woman was yelling and yapping for 25 minutes, holding her employees back again! I’m sorry but I cannot come back for another visit.
Overall great experience! Everyone was super friendly and their prices are amazing! I found a pair of *brand new* Free People sandals for under $30- and my boyfriend found a practically new Vineyard Vines dress shirt for under $20- wow! They have great stuff at great prices- some practically brand new. My suggestion would be to carve out plenty of time to allow for shopping and go through every rack. Lots of hidden gems at lovely prices! Thanks Uptown Cheapskate!
Not coming back. Owner is incredibly rude. Asked an employee for her name, which is lynn. If you’re in store I would stay clear of her if you want to have a good shopping experience. Asked employees if she was always this rude and they all gave me the look of “help us”. Enough for me to decided not to return.
The store overall looks good, nice and clean to be a thrift store, is not your typical depressing thrift store. The selection was really good, my husband and I found some good deals the prices werent bad and if you get them on discount you are up for some good deals, just make sure to try them on before you buy it because there is a no return policy on discounted items. Still Im happy I found some outfits for my job without spending a fortune. One thing is Ill absolutely would love to speak with the owner just for some constructive criticism nothing bad the employees were nice, but there wer a thing or two about girl who charged me that I wasnt too happy about and can help with the customer service.
This was my 1st time visiting this store. I went in without my mask and was approached by a lovely young lady (Bailey) who kindly asked me if I had a mask on me, since they are a requirement for shopping, and asked me if I wouldnt mind putting it on...which I did. She was certainly helpful and informative about their sales going on this weekend and asked me if I had ever shopped there before..clearly I looked lost...and she was extremely helpful and informative. I additionally asked about their buying process and she helped me understand the process fully. Its been a while since I have shopped for clothes in person, but saw the store from Planet Fitness and figured Id stop in and see what they had. I was impressed with the overall store, but was MOST impressed by Bailey and her exceptional customer service and overall store knowledge. I will be back!!
The owner of this consignment shop is absolutely snooty and disrespectful, and her items are WAY over priced! I can buy new stuff for the same price that she has her used items priced for.And as far as your mask mandate... get over yourself. I HIGHLY doubt that hardly any of the young staff members wear them outside of your store when they’re not working. Not to mention the virus (that isn’t even as deadly as the media makes it to be) is not spread just by not wearing a mask, it is also spread by touching surfaces, so unless you plan on wearing gloves, or asking your staff and customers to wear gloves and a bubble suit before they decide to shop in your overly priced store, you’re not doing anyone any favors by asking people to wear a mask. MASKS DO NOT STOP THE SPREAD OF CORONA, the Flu, or any other respiratory illness when it’s not just spread via airborne spores. I recommend you educate yourself more and your staff on the spread of the Corona virus vs the spread of the seasonal flu, and that you stop being snooty and disrespectful to customers that might spend their hard earned money on your expensive items. Being respectful when you’re trying to deliver a message to someone is also something you need to work on as well. You’re old enough to know how to address an adult and how to properly handle situations when someone isn’t following your less than effective mask mandate.Actually, I wasn’t disrespectful to anyone in your store, and PLEASE do not worry, I will NEVER come back to your store. I would rather spend my hard earned money where it’s appreciated. Also, you were rude to me. I am so sorry you are trying to paint a good picture of your nature, but you are sadly mistaken and I am calling you like you acted... RUDE, SNOOTY, and Disrespectful.
The owner is absolutely bonkers. The employees are polite, and helpful, but unfortunately I will never return to the store because of the owner; who is BEYOND rude and not worth a penny of my business. 👍🏻 I would recommend any other thrift store in Murfreesboro before I’d go back here.
Excellent service, very good prices, 100% recommended
Good deals here. went in to browse, but ended up buying much more than intended! but all good!
Love shopping thereHigh end/Name brandFor half the price
I am very delighted to find quality gently owned items at an amazing price. The customer service was friendly and helpful.
I’ve heard good things about this place and looked it up to read some reviews before making a trip down. I’m gonna go ahead and leave 5 stars to combat all of the uneducated people who keep leaving 1 star because of the mask requirement. Continue to keep your staff safe, and I hope to be able to check out your store soon!
Great quality clothes and affordable prices! I am 6 foot tall and I found plenty of jeans long enough to touch my ankle! Definitely a place to stop by ASAP! I bought 4 pairs of jeans and a shirt under 50 bucks. Save your money, save your time, come to uptown cheapskate. 😎😇😜
Attentive staff, wide range of styles and quite a few sizes. Very fair offers on clothes they accept. Clean dressing rooms. Great experience overall
Awesome selection and prices. And super friendly staff and it’s always clean
Love this place! Well organized, great prices,and very friendly and professional staff!!
Uptown cheapskate in Murfreesboro, another store that robs you. The name says it all. Dont try to sell anything there because they offer you next to nothing and then sell it for 10 times what they give you. LOL a pawn shop for clothes.
Amazing deals and super friendly staff!
Found so many great deals. The staff was super friendly and helpful!
I LOVE THIS PLACE I HAD NEVER SEEN IT OR HEARD OF IT UNTIL TODAY AND I WENT IN STARTED LOOKING AROUND AND CALLED MY DAUGHTER AND TOLD HER ABOUT THE AMAZING STORE I JUST FOUND AND SHE AND HER BOYFRIEND CAME TO THE STORE TOO WE LOVE IT HUGE SELECTION OF EVERYTHING FOR BOTH MEN AND WOMEN YOU GOTTA GO CHECK IT OUT
Great place with lots of style and a huge selection!
Great resale shop in the area! I go at least once a week to see what goodies they have. Come on ladies, you are not gonna make millions off your clothes here but it’s an easy way to get RID of things, and either take the buyout or store credit! Resale is normally priced at a third of what you normally pay for it new. So selling items you will get less. Great professional staff! Very clean store and wow have I found some really awesome one of a kind items there!! Love this place!💖
The staff is friendly and always willing to help me find the perfect look. They all have a great personality and cute style. The store is packed full of cute clothes, shoes, and accessories. Ask for Scout, she is the best! Super sweet and always willing to help you find what you’re looking for.
I always love shopping here ..I found all kinds of great clothes and shoes !!! I highly recommend this place for great savings ....😃 🙂
This establishment is VERY unprofessional. The staff that runs it and the manager are VERY rude to their customers. The manager and the staff like to “fat shame” the customers if they aren’t the “standard size 2” like most of the employees.If you want to be put down then by all means shop here. But if you want to be respected and NOT support a business as unprofessional as this then by all means I definitely don’t blame you. They will never get a penny from me or anyone I know.
Great quality selection friendly staff
Absolutely love this place great clothes at a reasonable price. I recently moved here from out of state and I love this place. My teen girls love it as well. Lots of different styles and they often have sales and mark downs.
Clean place, very well organized, helpful staff & amazing deals!! Great first time experience.
Douchy staff still requiring mask. And if you truly are a CNP you would realize mask dont work, your core customer base is not at risk and there is a readily available vaccine now. So get off your high horse and let people choose .
I love shopping here. Good selection and prices.
Great place top of the line merchandise. Cannot stay away!!! Top the line name bran for a fraction of the cost!!!!!
I LOVED shopping at Uptown Cheapskate!! The clothes are so unique, I found items I had never seen before. I love the wide variety of clothing styles as well. I myself, enjoy all fashion types but I do prefer a more punk/alternative look above all else. So, I was thrilled when I was able to find items that matched so well to my preference! Especially with a style that isnt found much around tn. This would usually result in me having to order offline. Although, I believe Uptown Cheapskate has solved my problem :)!! Id also like to add that my friend said she had a great experience selling to them as well. I have been nonstop bragging to all my friends about this place and I will continue to do so :)! I cant wait to have the chance to find more amazing pieces!!
Awesome sales.Update....Went back in a few weeks ago, after my fiance who introduced me to the store was killed, and I was telling the clerk about what happened to her and the clerk rings it up and does something I never saw coming. It floored me I didnt even know how to respond. My fiance and I were constantly in there and I know this isnt common practice but the clerk says Im sorry for your loss, I can see how devastating it is. So its on me, hope your day gets better. Just so she knows that meant ALOT. Thank you!!!
Very clean professional store. Good prices for quality clothing.
Love this location! Great finds, amazing prices, and wonderful customer service.
I love this place!! I’ve found a lot of very cute, higher end items at an amazing price. I’ve been there 3 times and was very impressed each time.
Great selection of items for good price. Very clean and organized better than any other resale store I have been in. Scout was amazing and she helped me find everything I needed.
I’m not from Murfreesboro, so finding cute stores with great prices is the best!
I love going here. it has some of the best prices !!
Great selection, store is super organized and employees very friendly and helpful
I had a great experience selling to Uptown Cheapskate. I came in with a ton of items, and they were able to sort through them in a very reasonable time. They also took most of my items, and I was able to leave with more money than expected! I have sold to several different stores before, and this was by far the best experience. Not to mention, the store looks amazing. While they were not open to sell yet, I took a look around the shop and found some great finds. I can’t wait to go back for the grand opening! Thank you Lynn and team!!
Excellent High end items for a GREAT PRICE.. My news go to spot.
Visited for the first time today, they have a ton of cute stuff. Definitely going back!
Great prices for quality merchandise.
Will never return. TERRIBLE CUSTOMER SERVICE. The owner and her responses to her negative reviews should be a perfect example of her “in person” behavior. ZERO customer Etiquette.
Like Platos closet but better!
Saw a pair of slightly scuffed Nike shoes for fifteen dollars, came back the next day and the tag was gone. At the register I was told they couldnt be less than seventy. Apparently Google is their only way to know their own prices, or their employees are just incompetent. Either way, not going again.
Absolutely love shopping here. Payne is always so helpful and knows how to dress me and knows what I like can always recommend amazing things super helpful.
Great finds and friendly service!
I visited this store for the first time yesterday. Their inventory was huge and the prices were excellent. This is a great addition to the Murfreesboro area. Looking forward to many more shopping trips!
I have had a wonderful experience at Uptown. Not only is the staff helpful and nice when it comes to buying clothes but I absolutely love the atmosphere Uptown provides. It is unlike any resell store I have seen before. Highly recommend!
First time in! Friendly service and great products!
Love this storeEverything was good
Got a dope retro rebok jacket.. it’s all I needed to convince me to come back to shop again!
Clearly dont care about customers or our veterans and extremely DOUCHY!!! Weak!!!!
Love the clothes here. Wonderful experience plus great clothes to choose from!!
I brought some clothes by the other day and while Lynn wasn’t able to buy them all, she was very professional in as to why she wasn’t able to take them. She was very nice. I can’t wait till they open. I highly recommend this business.
I went to sell some items. I was told over the phone that they were taking 11 items my payout was $51. I had about 17 items in all but when I get to the store the manager was recalculating everything saying there was a mixup. She said I was quoted the pay out of two sales. I DONT believe that. I think she heard the guy telling me that and decided to reprice all my stuff so I could get less. They associates kept looking at each other like something was up and the manager stepped in and took over the buy. I declined the offer and took back my stuff. One of my items was a coach bag so how do you take a coach bag plus 10 more items and only offer me $38 but your assistant clearly quoted me $51. I won’t be back in there to sell or buy.
Shoes I found were awesome, just dont have anywhere to wear them to right now.
Extremely overpriced. You walk in and it looks just a normal thrift store until you see they want $189 for a pair of common Jordans lol. $1100 for a LV bag that looks like its from the 80s. Mention to owner: trying to look unique by selling items you hardly know anything about but slapping on a huge marginal increase.
This place is amazing!
LOVED my experience! Way more convenient than Poshmark or selling on FB market place. The store is stunning and I am so excited to shop them when they open!
I was there to sell items and was disatified with services as my original review stated . I never had an issue about anything with the mask mandate and was wearing one the whole time .
Amazing styles! SOME OF THE BEST GUYS STUFF IVE EVER FOUND THRIFTING!
Very good selection, friendly staff and amazing atmosphere.
The cashier was not friendly, I did not feel welcome
Large amounts of name brand clothes.
My wife stopped in today to see if they were intrested in buying my moms clothes that she cleaned out from her closet. She dropped them off and about 15 minutes they called for her to comeback. Said they didnt want none of it and said they were really worn and needed laundered. First off my mother works at a high profile bank, and always washes her clothing after being worn so I take offense to that remark and alot of it still had tags on it that she never had worn. They seem to only want certain thing for thinner people. So it looks like if you bring in anything it better be top of the line. The young man working there was very nice though. Just not the owner.
Great selection and great prices!
This place is a joke. Youd be better off just donating your clothes.
Every time I go here, the staff is so rude. Not sure why. No one ever says hi, and they’ll be fixing something on the racks the same time you’re looking through and won’t move out of your way. Never impressed by the clothes either.
Came out with 2 bags full of clothes! Awesome store!!!
Extremely rude employees.
Not impressed!
Rude people
The store was busy and I had dropped off a small bag of clothes. the girl at the register said it would take about 35-45 minutes. Me and my mom shopped around for a bit and then went to the car to wait. I asked the girl to call when they were done and she said that was fine. After about 50 minutes, I went back inside to check on the clothes and was informed that there were still 10 people ahead of us. She said my clothes wouldn’t be done until Monday or Tuesday. I just looked at her and said I was informed that it would only take 35-45 minutes and she rolled her eyes and walked away. I’ve been to this location multiple times and have only had great experiences until today. very upsetting. :(