We were traveling to Kentucky from Florida with horses and had different warnings on the dash. Arrived Sun and went to the dealer Mon morning. They knew exactly what the problem was and Tyler Lee exemplified customer service!! He got us in, replaced the part, and even researched to find the other major part we needed. He was able to keep us mobile and replace two parts. All electronic problems. He and his team of mechanics were outstanding. Our home dealership could take lessons from them! Thank you so much for helping out travelers!

Upon entering I was greeted very nicely and felt very welcomed. The whole place is so clean and bright. The gentleman taking my keys was very informative. (I asked a few questions.) Came in for a transmission check up cause it was shifting hard. After waiting in the nicest waiting room for a dealership garage I ever been in. Im sure Im missing a lot but there are 2 TVs, coffee, cappuccino, vending machines with coke and snacks, aquarium, and my favorite a window you can observe your vehicle while they work on it. He gave me my keys and let me know why it was doing what it was doing. Which was my fault I put the wrong size tires on a AWD. He told me they fixed a recall and fixed where it didnt shift hard until I got the right tires on and come back and fix it right. No charge what so ever! I am so glad I went to David Taylors garage. As long as I have a vehicle they will work on I will be a customer. Thank you!

Buying from David Taylor was a great experience. Mr. Vargas was determined to make sure I left as a happy customer. After a bad experience at a dealership previously before visiting David Taylor, I didn’t have my hopes set high on being able to do get a new vehicle. But the team at David Taylor just asked me to please give them a shot. I’m glad I did. Such a great group there! Even though I ran them past close they didn’t treat me like I was holding them up. Recommend them 10 out of 10.

This is a wonderful place to service your vehicle - fast service and friendly folks. I will definitely use them again and recommend them to all my friends and family.

The guys who work in the service department are good guys. BUT, I called one day in the A.M.to speak to the service dept. and they were all busy so I left a message with the receptionist and she said I would get a call from them when they were available. Well after 24+ hours later I still hadnt received a call so I called them back and ended up cancelling an appointment. They must be REALLY BUSY! Also awhile back I received an estimate for repair work on my vehicle which was about $5700 then after searching around I found another shop that did essentially the same job for $3200. Wow! Quite a difference. Oh well. Thats life.

Everyone was very friendly but be sure to stay on top of your own stuff. I called about a recall email I received. They said they would order the part, it should arrive within a week, and then they would call me to schedule the appointment. Two weeks later, I called to check on a Monday and the part hand just come in that weekend *wink wink*. I made my appointment, dropped off my vehicle, & they said it would be ready that day. I asked if I needed to call to check but they verified my phone number and assured me that they would let me know when it was done. I called first thing the next morning because they never called me and *wink wink* they had just finished it up that morning and it was now ready to pick up. Again, everyone I dealt with was incredibly friendly and very helpful, but be sure to follow up on everything yourself. Also, youll get texts from them but dont respond because I found out that they dont really use that service. Why do they have it activated if they dont use it? Yeah, Ive got nothin. I hope this helps someone else!

They were very good at repairing my catalic convter only took around forty-five minutes to repair and weld it up. Very nice job. Thanks for everything.Steven Wagoner.

First off, I want to say that Logan and Tyler now have a NEW nickname; The Dynamic Duo. We brought our Ram 4500 in for a heater core repair, they said we could bring it in Wednesday and they could get to it Friday. Well, we took it in Tuesday and they had it ready by Wednesday afternoon. WOW! This was the best thing EVER for our one-truck trucking company; they got us back on the road quick-time and kept us from losing too much money on down-time. Thank you so much for your hard work and how much you care about the job you do; you are a true asset to David Taylor!

Service needs to value customer time. Had trailer hitch installed by dealer a month ago just use it and the light hookups were dead. Made appointment for oil change and fix light hookups. Waited on vehicle in waiting room and watched my vehicle being serviced. Begin at 10:00 am and left at 12:00 pm. Watched oil change then service on trailer hitch hookup. This should have been done when they installed the hitch the first time. Vehicle done at 10:50 am and set in stall 30 minutes with no one touching it. I text the service desk about how it was going. They immediately came around checked with a tech, lowered the hood and brought it around. Know they are short handed and I am retired but it something they need to be aware of, customers time is also valuable.

AC went out on my truck. They were able to schedule me an appointment quickly, took less than 2 hrs from start to finish, reasonably priced. We are 100% satisfied!

I had a wonderful experience with David Taylor Chrysler-Dodge-Jeep-Ram on purchasing a vehicle for my granddaughter. Not only did they find me a great car that she loved, but they were most helpful to guide us through the process. I would highly recommend them for anyone that is looking for their next new vehicle!!

I got exactly what I wanted. I met with Bryce Babb and he was flawless. I told him which vehicle I wanted, showed up the next morning and he was paperwork in hand, truck cleaned and full of gas. 5*

Very please with the customer service and the salesmen at this establishment. I did not intend on buying a car when I went to test drive but their determination to make me the best deal possible resulted in me headed home with this beauty! Be patient and trust the process, if you think it is taking a while to get answers and numbers, its because they are doing what they can to get you the best deal!

Such a smooth car buying experience! Thank you so much to Joe for being patient with me while I decided between two models! I’m super excited to take my 2021 Jeep Wrangler Rubicon out on its first trail ride!

Justin was great to work with. We came from out of state to do business with David Taylor dealership. Every thing was about finished before we stepped foot inside. Both Justin and Josh were easy to work with. They kept us informed through the buying experience. I would highly recommend David Taylor dealership!

Everyone at David Taylor went above and beyond to help me find the perfect vehicle. I honestly have never had that experience before. I felt like I had known them my whole life. The atmosphere, service, hospitality was amazing!!! I want to give a Special thanks to Justin, Vargas, and Josh!! Thank you for making my car shopping experience so much fun!Heather Cook

David Taylor is great. Tyler is a great service professional. I wont take my vehicles any where else

Where to start? I have nothing but Great things to say about my experience. I definitely wasn’t the easiest customer to deal with by any means. I had a budget in mind that I was sticking to without question. With the market the way it is that budget was tricky. After a couple months of looking and test driving, trying to work deals and a lot of laughs we finally got the right one. The sales staff are all really awesome. I never felt like I was pushed into upping my budget or that I should buy something completely different. If something peaked my interest they tried to make it work. By far the best experience I have had with a dealership. Will definitely be going through my new friends at DTC Murray again when it’s time to upgrade my wife’s vehicle.

Staff in the shop did exactly what they said, brought my vehicle in at 8am ready at 12noon.Very friendly staff and seamed to know there vehicles.

You won’t find a better place to buy a vehicle…find a vehicle you like on the lot, they’ll make it yours. Can’t find what you want…they’ll help you find it and make it yours. I won’t buy a vehicle from anyone else.

The service department was great. They got me scheduled quickly and completed the work in a timely manner. Will definitely use them again!!

Great customer service. Toyota van with AMS wheelchair conversion system. Dodge had never serviced one but were willing to learn and use technical assistance from AMS. Toyota dealer refused to do so. Dodge is my go to the lace from now on!

The guys were very welcoming and answered all of my questions! Highly recommend!

Received calls regarding progress on states of working being done. Called timely as soon as worked was completed. Very satisfied with completed work. Logan is great!

We had trouble with the valve stem on the tire on front driver’s side. I called and talked to Tyler and explained our situation and within minutes Eric came and tried to air the tire but it would not hold air. He said I will be right back and he was with Chris (I think) and they put our spare on and we followed them to the dealership. There Tyler took over and within about 30 minutes they had us on the road again. And at a very reasonable price. These guys were all caring, professional and friendly, I give them all an A++++as well as the team that repaired our tireSuper Job Guys

Okay, even though Google Maps wasnt updated with their new address, I was able to find the building easily.Great service! The device writer, Tyler, was very friendly, courteous, and knowledgeable. Tyler kept me up to speed on my service and asked my permission to go ahead with replacing a pricey wiper blade. Ive been to other dealerships and have had to pay for services I did not authorized before I was consulted.The brakes, wipers and tires I had replaced arent going to break my bank as they would at other dealerships!I highly recommend David Taylor for all your automotive service needs!

A good friend recommended David Taylor. He told me they could fix anything and so they repaired my Lexus!

Logan was amazing and was able to fix my tire the same day I brought it in. He was kind and went above and beyond.

Excellent service, very easy to get an appointment. Extremely neat, clean and comfortable waiting area. Very satisfied with quality of work performed. Highly recommend David Taylor Chrysler Dodge for service on your vehicle.

I worked with waylon Willet and the murray location of David Taylor dodge on purchasing my Durango. We was able to handle 95% of everything by phone or text and ended up driving away with the vehicle in less then 48 hours of asking about it.

Went to David Taylor for service in my new 2021 Jeep GC and they did an excellent job. Everyone was nice and friendly. Great experience!

Extremely professional and courteous! Sales team is respectful and not pushy at all. Scooter made my purchase easy and hassle free. It was the best experience I have had buying a new vehicle. Thank you all for your help and time to make this a reality!

Best Dodge service shop around! Dont waste your time on the others go to this one!

Logan in the service department and the entire team were wonderful! We were in Murray on vacation and had brake issues on our car. They were so kind, courteous and friendly and were able to get parts and fix the car within a day. If ever in Murray, I would definitely use their services again!! High recommend!!

No complaints! Scooter was awesome and we enjoyed getting to know him! Definitely will recommend these guys to everyone I know! Thank you for a stress free experience!!

Love this dealership. Sales and service departments are great. Would definitely recommend.

Chandler did an amazing job helping me through my first big girl purchase! He worked diligently to get me the best deal on the SUV I wanted! Huge thank you!

Very easy to deal with, great sales staff, no pressure tactics. Their service department is great too!

Scooter my salesman was very nice friendly and professional. Everyone there was very friendly. Josh the finance person was very knowledgeable he explained everything and let you ask questions. YES I WOULD RECOMMEND THIS DEALERSHIP BECAUSE THEY TREAT YOU LIKE A PERSON NOT LIKE A NUMBER OR THE NEXT DEAL.

I went in for an oil change and drove away with a Jeep Gladiator. Gee, thanks Justin! Haha. These guys are great. I met Chris the detailer, and he was pretty awesome, too. I will definitely be back.

They are all extremely nice every time I take my Jeep in and it’s very appreciated.

Easy drop off procedure - despite being backed up they were finished with my truck quickly. This was my first visit to the dealership, or service department, and while I haven’t had an interaction with the dealership the service department was excellent. Highly recommend for fast, quality service.

Jeep David Taylor Chrysler dealer ship was amazing an couldn’t be more happier with the decision to go to this dealership special thanks to Justin whitworth who was able to help us out in a tough situation with losing our car an helping us find the Jeep that my husband an I wanted.

Awesome sales team! Each time we’ve stopped to look,. Right up to when we found our vehicles (2) David Taylor’s sales team has been great!Highly recommend them if someone wants service they can trust,. Even after the sale is made!! The Browns, Murray Ky

Everyone there is very nice and super helpful! They went above and beyond to help me purchase a new vehicle yesterday!! Thanks guys!

Time estimate was half the time it took to do the oil change. Good work done just not very timely.

Always get great service. Everyone is so helpful and they get you in and out quickly. Would recommend then.

Our experience with The Murray David Taylor has ALWAYS been Excellent! They always seem To go the extra mile. Logan in the Service Department is definitely a Asset to this company. Has great customer service skills something that seems to be a rarity!!

My appointment was at 2 o’clock arrival exactly at two they were terribly busy but I was back on the road by 230. Great experience

Sales person was very helpful and didn’t pressure us. After we decided to purchase the person that handled all the paperwork was very nice but was kinda pushy about buying a warranty.

Took the 2015 GMC Denali in for an oil change. Quick and Simple...they also Verified that I needed brake pads ASAP!!Thank you to Tech#94 for getting the Job done and Logan in Service for setting the appointment for the very next morning. GREAT JOB!!Have an AIRBORNE DAY...

Called and left message to dealership about a truck purchase. Sales.called the next day and I was able to put the down payment while driving from California on a Saturday. Went in and purchased the truck the following Monday with no hassle. Transaction went super smooth from price, purchase, to finance and delivery. Impressed with covid restrictions. Great customer service and definitely will consider buying next vehicle there.

Justin was amazing and very helpful! The process was super easy and very timely! I will definitely do business with them again!

This service team rocks!!!!! Tyler and Logan have always provided the best service. I always get tires from them and other service done as well. I definitely refer one and all to David Taylor of Murray for all your service needs

Tyler took great care of fixing my vehicle. Wonderful service and very quick turn around. I will be bringing my vehicle here for service if needed in the future.

My van did take a long time to finally get done. Many times i called the lady in the front desk was very very nice to meTryler the service man he would really not keep me posted on my van .But when i finally came to get it Bill the service manager did all he could to please me while i waited.He would haul myself and my dog to the motel and make sure we were fine.The mechanic that worked on the van did a great job.I would say Bill did a great job trying to get it done and thankyou you allMary Pohjola

We went to David Taylor just to look and was approached by Justin Whitmore while looking at inventory. We told Justin all the specifications that we were looking for but mainly needed a vehicle to fit our 5 ft 4 10yo son.... he’s still not done growing and we needed the extra space in the back! Justin rode with us as we test drove the vehicle and pointed out several things that we truly do enjoy about our 2015 Jeep Cherokee! We have had our vehicle since October and I recently just went for my first oil change. All I can say is WOW! As I sat in the waiting room, I saw so many friendly faces! Everyone was smiling and happy. The service crew is equally as awesome as our experience with Justin! Thank you David Taylor for being the best local dealer around! Your staff is beyond incredible!

I always have my jeep serviced at the dealer (I purchased it new). I brought it in several months ago because it was pulling to the right while braking. It had happened before on the other side and I had actually had all three other brake lines changed in the past. So I take it in for service and tell them I think it’s the brakes. They check it out and tell me it’s a problem in the front suspension (traction bar and something else I believe) and I pay $500 for the repair. Well of course, couple of days later, I notice it’s still pulling under braking. I’m frustrated at this point and my schedule at work is unpredictable so it takes me a while to get back in. Month or so later I take it back to dealership and tell them what’s going on. They look it over, tell me it’s something else. I give the ok to fix that too and while they’re removing the parts on that side, wouldn’t u know it, discover it’s the brake line. Charge me another $200 to replace it.I understand mistakes happen but that was super frustrating for me to tell them what I think the problem is (and I’ll be the first to admit I’m not a mechanic) and them to just throw parts at it without checking the brakes.I pick it up, thinking well, maybe they will say they’re sorry for using my time or needlessly replacing parts, maybe give me my next service free. Nope, take my money and give me my keys back... A simple apology would have gone a long way

Everyone at David Taylor in Murry KY. were vary pleasant to work with in buying our new Dodge Durango. They made it easy . Hooked the 1st one, reeled it in and drove it home the same day. I just love shinny things. I have to say they are at the top of their game. 10+

Went in for a scheduled oil change, and a few other minor things. They were quick and addressed all the issues I needed fixed. I was in and out in an hour. Great service!

Very pleased with the trailer hitch installed on my Cherokee Trailhawk. Logan is always courteous and helpful.

Great place at murray dealership.logan and the service guys are very good people. highly recommend them

Friendly staff, not very personable for my 1st visit tho. Maybe they are slow to warm up to.

Zach Jameson at David Taylor of Murray is the best salesman I have ever dealt with!! He and the rest of the crew at David Taylor went above and beyond to make me a happy camper! The whole process was extremely smooth and the whole crew was incredibly friendly. I would definitely recommend buying a car or truck here and I will be doing future business with them!!

Car needed service. They did it. Car runs. Sky is blue.

Scooter and Justin made the buying process easy. Scooter, Justin, Bryce and David all made it a fun experience.Definitely would trust them with my next purchase!!!And I might have converted Scooter to UT Orange fan. Even it was for a short time!!

Logan and the service department at David Taylor Chrysler have helped me on 3 occasions this year. I truly appreciate their help and honesty.Ione one occasion i asked them to look at my Honda Accord that had been in another local garage for 9-1/2 weeks, was never fixed and cost me a fortune. Logan took it in and their mechanics had it fixed and back to me in 2 days, they charged me a fraction of what i had paid at the other shop.On another occasion, Logan took my call at 8:30 PM when eating dinner at home. He helped me troubleshoot the problem that night and they fixed it the next day.They have my loyalty going forward!!! If the sales staff is half as good as the service department, i will be purchasing my vehicles there.Lenny Kimball

Scooter was absolutely amazing!!!! Best person I have ever met with dealing with buying a vehicle. The dealership worked with me to get me into the truck. We met in the middle and the staff is very friendly. I will be referring anyone that is looking for a vehicular to go talk to scooter!!!

Tyler and the whole crew at David Taylor’s dealership in Murray provides first rate service from beginning to end. I highly recommend them for all of your automotive needs.

We were so pleased with the outstanding, friendly and professional experience we received from David Taylor Chrysler. Justin Whitworth went out of his way to make us feel comfortable, without feeling overwhelmed . Remained courteous, kind and friendly throughout entire process yet not once putting any pressure on us to make any decisions we were not completely comfortable with. Each step was explained in a stress free manner and they all took the time to answer each question no matter how big or small. Giving further information and making sure we were comfortable with vehicle choice. Justin certainly went above and beyond to make sure there were no questions left unanswered, nor anything we did not fully understand about contract as well as all functions of the vehicle. We had a wonderful experience, pleasent, friendly and stress free. Everyone was so kind and friendly we never once felt rushed or pushed which is a huge plus . David Taylor definitely has our business for life . I encourage anyone who is looking for a new vehicle but not sure where to start to simply go bye and start at David Taylor. Thank you to everyone at David Taylor for making the car buying experience a new kind of experience.Thank you to all, Michael and Farrah

Jason and Dannie were great-very patient and answered all of our questions.

Great team! No run around, straight forward, honest guys! Easiest car deal I’ve ever done! Call Justin and he’ll make sure you’re taken care of how you should be!

Zach Jameson and his Finance Manager - Josh Johnson were the perfect tag team for our buying experience! Zach initiated the relationship by following up on an online build/quote. He conducted a regional search that didn’t turn up anything near what we wanted so he ordered the Hela Yella Rubicon we wanted fully equipped. When the Jeep arrived, Zach took care of technical details and Josh led us through the signing part quickly and managed to engage a conversation at the same time. Back to Zach to meet the Rubicon and it was/is perfect. We will recommend this team to anyone who needs a vehicle and will go back ourselves if the need arises.

Very friendly! Lots of nice vehicles to choose from. Excellent prices. Definitely considering purchasing from them.

We couldnt be anymore pleased with the service we received. Bryce Babb was beyond professional and was always on the same page as we were. He wasnt your typical pushy sales guy. He treated us like family and went above and beyond to get us exactly what we wanted and also went to bet to get us at the price point that worked for us. He was always ready and willing to answer any of our questions even after we had finalized the purchase. Most sales guys would have been one and done. Very happy 😊

Dash lit up like a Christmas tree and David Taylor’s worked with me getting my truck there and in a courtesy vehicle for the evening. Quick, attentive, and willing to work with me. Gave me the facts, just what needed to be done, and made things right. Won’t be the last time we use them!

Independent. Non courteous. Will not return calls as promised.

Ive bought 2 vehicles from Bryce at David Taylor. He and the team at DTC were friendly, helpful, and took care of us in everyway possible to get us into the vehicle we wanted. I would highly recommend this dealership.

This was probably one of my best experiences buying a car. Waylan is one of the best guys and made sure we found, and got exactly what we wanted! I’ve never been treated with more respect and attentiveness than what he showed me. His work ethic, knowledge, and honesty made me not only a customer for life. But, a friend! You don’t get that at many lots!

He went over and beyond what was needed for an oil change as he noticed a factory defect with my paint. I’m getting a new painted hood, free of charge. Previous dealer had not mentioned this defect to me.

Prompt, quality repairs at a fair price.

I’m so glad I made the trip to David Taylor Chrysler of Murray. The staff were knowledgeable and friendly and eager to get me in a car.REVIEW REVISION: BUYERS BEWAREAfter only one week, I cannot get anyone to return an email. Forget service after the sale!

They were very helpfull, friendly, professional and did everything they said they would do. They answered all my questions and Im very pleased. THANKS TO ALL AT DAVID TAYLOR JEEP

Friendly staff who are easy to work with. Justin is great to work with to get you in a new car!

The staff was very courteous and helpful. Did not have to wait long to get the services that I needed

The people I talked with on the phone (Tyler) and in person were very nice and professional. At first I thought the wait was a little much but I bought new tires and they were balanced.

Waylon Willett was the best salesman Ive ever dealt with!!! Our experience was phenomenal and we were treated great through the entire process!

I set an appointment 18 hours in advance to look at a vehicle. After driving 45 minutes the next day I was told the vehicle was sold yesterday. Terrible customer service. A 30 second phone call would have been the courteous thing to do.

Everybody was very helpful done an excellent job got me done quickly and was very helpful and I will be back for more service

Such a good experience. I was an out of state buyer, over 200 miles away. Saw a car online I liked. My salesman, Eddie Dillon was an effective communicator. He offered over the phone a competitive price for my trade. We agreed on all accounts, and when I showed up a few days later, there was no funny business or extra fees. The Finance Manager, Josh Johnson, was very professional. He was able to offer me a competitive loan rate before I arrived, and it held true on the day of the deal. I told my salesman I wanted to be in and out, as I had a lot of driving to do. He said he would make it happen, and he sure did. I usually operate with a money talks M.O., but if I buy another Dodge product in future, David Taylor Dodge will be the first place I look, 200 miles away or not.

Very professional customer service. I wasnt really sure what I was looking for, but my salesperson, Justin Whitworth, was very understanding and let us drive whatever we wanted in order to get me in the vehicle I DID want. Will definitely be back in the near future.

I had the best time buying from David Taylor this was my first car I ever got approved for at a dealer I always had to buy from a buy here pay here place they approved me when no one else would Thank you David Taylor 🙌😁😁😁😁

This is the 3rd vehicle we have bought from them and we will always be a returning customer! I was in and out with a new ride in less than an hour!Bryce Babb is there best Salesman! I HIGHLY recommend him!!!

Excellent service, fast response on call backs, kind employees, will go back again!

Great group of employees at Taylor, they truly understand customer service. Thank you all for the tremendous service!

Once again great service at David Taylor. Always on top of recalls and basic services are reasonable and work is reliable and complete.

They had a specialty car I was looking for on internet searches. Got connected with Reed Raleigh. Great guy, gave me a great deal on the car,an even better trade-in in on my car and drove 300 miles to meet me with the car. Reed was low pressure and always straight up with me. It was a pleasure doing business with them and I love the car.

Friendly, efficient, and timely. Well satisfied.

My wife and I recently found a 2020 Chrysler Pacifica online at DTC and thru that you blind process we worked closely with Zach Jameson, who did an incredible job for us! We were both anxious about the “soccer mom” purchase; knowing now with a third child on the way, and two others in car seats we knew this was the most practical vehicle on the market for us! So with nearly a week of test driving, negotiating, researching, test driving again, we finally pulled the trigger and bought the Pacifica! The staff and DTC were patient, knowledgeable, and trustworthy with us all thru the process. Very thankful for DTC! #repeatcustomernow

Everything was done that I asked for and also did tire rotation even though I forgot to ask for but wanted. Communication was bery goid