This is the first time I stepped foot to Summerhays, great location, the presence of store front is inviting; the facility is clean throughout and organize with displays of bass, cello, violin, viola, ukulele, guitar, clarinet, trumpet, etc on the sales floor.Jerry is friendly-nice, prompted greeted me, showcase the instruments the store carries; he introduced me to Chris to further discuss the type of services Summerhays offers.I also met Shylee on the sales floor, shes a nice-friendly team member; between Jerry and Shylee, we discussed my violin needs and went from there.Walked around the store, the music books, cleaning items, guitar belts, instrument mini ornaments and childrens harmonicas and other kiddie music items were readily displayed, it was easy to view items at eye-level, everything was easy to find.Before I left the store, purchased a mini violin ornament, super cute and well made/high quality, I intend to hang this cutesy instrument ornament in my office (see pic image). The guitar straps were on sale at 25% off the day I was there, purchased the yellow leather strap, good workmanship and material. Picked up two (2) harmonicas for kids.Customer service desk was helpful-professional, the two guys quickly rang me up, and one of the guys answered my questions; they were both cordial-pleasant behind the counter.From the time I walked in through the time I exited the store, I knew this is the place to go and return again, if ever I need instrument(s), fixing-repairing, the experience was positive. Will return the following week to pick up the Yamaha violin.Will return and would highly recommend this professional music store to family, friends and business associates. Summerhays music center is pleasant to work with.
Gave us a good deal.. felt like they kinda rushed us out.. we had to go back and ask about the warranty.. then when my son got home.. he said the mouthpiece doesnt fit.. guess they were too busy. I liked the guys that helped us..Changing my review. This store is amazing. Went back and everything was made right.. Great staff, they really care about the student and want them to have a great experience with their music. Love the warranty. Thanks for doing what you do.
We need our daughter violin to be repair, stop by and received a great great customer service by Christian Rap, professional he took the time to explained us how are plan protect work.Thanks Christian Rapp you are the Best
I showed up from out of state intent on quickly purchasing a used violin. Gerry and Diego gave 100% of their attention to me to find just the right one and for the best price for my budget. They patiently worked with me till I had the right one. Amazing service and excellent product. Doesn’t get better than that, does it?
It was an absolute pleasure shopping for a new violin for my daughter. Gerry, Christian, and Diego made it an easy process and made sure we were helped and informed on every aspect. I couldnt recommend a better place than here. And the deal on returning purchases for when children grow is outstanding. Thank you so much for your help.
We were super impressed with James when we brought him a stuck tuning slide on our trombone today. Despite being very busy, he took a few minutes to quickly get it unstuck and then talk to us about our vintage instrument. He is quite competent and very friendly. My son plays multiple instruments and we will be bringing all of them here for maintenance and repairs from now on.
We came in with a broken viola emergency toward the end of the day and were so impressed with the service. Dylan and Christian were caring and knowledgeable and even stayed late to make sure we were taken care of. This is a wonderful store!
Another shop really messed my flute up. Dan was absolutely awesome and fixed it all up! I have to tell you, I LOVE playing this flute again! I always loved this flute, but since Dan serviced and adjusted it, it is honestly like a brand new instrument only better! I will always bring my flute to them for services from now on, and Ive already been telling everyone that its worth the drive and the money to have it done here! Keep up the good work, and well plan on seeing you more in the future!
We have bought several instruments over the years from Summerhays. They are always helpful, whether we are buying an instrument, repairing an instrument, or buying paraphernalia for the instruments. Their rent to buy program has worked really well for us, as well as their financing options. Summerhays is the best place to go for brand new musicians’ needs and even more professional needs.
Shylee was our assistant today and she was amazing. She patiently waited for us to try out instruments for well over an hour while we decided what we wanted. She plays herself, and knows her stuff. She was also great with my girls.As an orchestra teacher I always recommend Summerhays to my students. The staff are all knowledgeable, patient, and dedicated to helping their customers get a quality instrument at the best possible price. Their rent to own program is great, especially because once you own an instrument you can take it back to use as credit to upgrade to a bigger or better one. They explain all the fine print so there are no surprise. They are the best!
They were courteous and kind. The space is clean and open, the selection of pianos is unmatched. We came in to purchase a Violin for our daughter and they were extremely helpful and gave us an excellent deal!
Is an excellent place to rent an instrument. The guy who helped me was enormously knowledgeable and friendly.. Highly recommended.
Allison Morris, the harp specialist, is amazing! She helped coordinate my purchasing of a harp and helped me navigate through many unfortunate events .When the supplier sent me incorrect harp feet, Allison found some from her supply and sent them to me so I didnt have to wait on the supplier. She cares about her customers!
Staff, Stone, was super helpful. He was knowledgeable, patient, friendly and professional. He wasn’t pushy. He addressed all our questions and concerns.Each time we’ve gone to SummerHays we have been given great service.My son is very excited and happy with his new trumpet!Thanks!
Great store. I like finding trumpet and piano books here. 🎺🎹
We recently purchased a harp from Summerhays and we cant say enough good things about Allison or the whole store. Allison was very kind, knowledgeable, and professional. She assisted us, gave us time, and went above and beyond to make this experience exciting and memorable. Her excitement for us helped us feel less intimidated and capable of playing our harp!
My wife and I stopped in to grab some items for our son and I have to say that there is a reverence about this place. Another great thing is that they have a list of the local schools and can tell you what your student will require for their instrument classes.
Love these guys rhey are so good with customer service and let me come play piano all the time
Repair shop was very polite and helped my 10 yr old who is new to violin understand a lot about how a violin works.
Super friendly and knowledgeable team who really helped us with our Cellos. Rachel went the extra mile as we tried to decide what changes to make, and was very patient during the whole process. We’re definitely bringing our future business here.
Jason, is so friendly and easy going he was very patient with my granddaughter! Also Laurel and Allison were very helpful when I bought a harp!
The employees were very knowledgeable and so friendly. They quickly found a violin that works perfectly for my daughter. I was even given a vase of flowers that the store had prepared for moms because it was Mothers day weekend. Highly recommend.
Summerhays has wonderful and knowledgeable employees like Allison (harps) that will treat you like family and help you every step of the way. For instance, when buying a harp, Allison at Summerhays will provide you with all the knowledge and resources that you need to find the harp that is best for you. Over the past few months, Allison has gone above and beyond to help me with harps, harp supplies, benches, music stands, information on harp teachers, harp covers, and dollies. You name it, Allison has taken the time to help me not only find which items are right for me but give me resources to help me make the right decision. You want someone that educates and supports you in your harp music endeavors and that is Allison at Summerhays. I trust her completely.
Love this place. Helpful, friendly staff. Very knowledgeable. Both in sales and repair/service.
Dylan was the best! Beat service Ive ever had. Knowledgeable, funny, and likes the color blue-ish🤣
Came here to rent a clarinet for my jr high kid. The staff are very friendly and very knowledgeable. They asked what school my kid was going to and knew the band director and how the instrument should be set up for that specific director. The instruments here are high quality and fairly priced. Not the junk you find on amzn or wlmrt. I walked out with the clarinet in hand and couldnt be happier with my experience at Summerhays. Thank you!
Great service and selection. Replacing our electric piano both days and attendants were kind and helpful in determining our best piano option.
Great place for school needs. We found everything needed for orchestra classes.
Excellent atention, beautiful store, best prices. I recommend it.
The very best. I needed to take my clarinet in for servicing since Ill be playing at my fathers funeral in a week. It hadnt been serviced since 2007. They worked with me on getting it back in time and getting me a clarinet so I could practice in the meantime. It was my first time here but Ill definitely be returning.
Summerhays Music is a great place to rent or buy a musical instrument. They also carry accessories, common band/orchestra music along with other popular method books and sheet music. Their instrument specialist are very knowledgeable and so friendly with no pressure to buy. They have a great repair shop and offer home and school delivery for renting/buying instruments which I have used many times. They have an amazing school support program and have made it very easy to get the instruments and supplied I need for my music program. They also offer a school rental nights at the school location even during COVID. They are so friendly to work with which is why I recommend them to my students.
It was great👍!! They Help me to find what I need it and explained everything I needed to know about the instrument. Price is fair. Thank you for your help specially to Dylan the guy who helped me. Buen servicio, buenos planes de pagos y renta de instrumentos. El precio es gusto. El chico que me atendio fue muy amable y me dio toda la information que necesite.
I love shopping at Summerhays and feel the customer service is phenomenal here. Christian, the string technician, really goes above and beyond to help you. They treat you like family and help you understand all your options. The instrument we purchased was excellent quality and a great price.
Brought in a Fender Starcaster acoustic guitar for new strings and a basic set-up. Polite, friendly and knowledgeable staff enthusiastically took charge and determined a swift course of action. After a quick thirty minute lunch, they called stating the instrument was ready. Under $15 and back to the tunes, in tune.
Excellent service. Extremely knowledgeable staff! Well be back🙂
Nice place for musical instruments. Love this place.
Fast, friendly and simple fix was free!
My grandson’s tutor said his saxophone was limiting his progress and suggested we move up to a YAS 23 or 26.We went to Summerhays music and they let him play several Yamaha, Canonball and other saxophones. They even brought one in they didn’t have for him to try the next day. That was the one he liked best. Summerhays arranged financing on the spot in very little time.My grandson’s tutor was blown away when he showed for his next class with a Yamaha YAS 62-II.Thank you Summerhays. It was a fun experience,
Super service. Excellent prices. Good selection. Very informative. Well worth the 6 hour drive.
Great instruments and helpful staff! We love Summerhays!
Summerhays always has what I need whether it’s for my daughter in the band or my son and daughter that are in orchestra . They have kind and helpful employees they helped me out a lot with my last purchase of an oboe from them for my daughter.
Good place to go to get some musical instruments. Very attentive to what you want and need. Offer from strings to brass.
May as well call this store M*A*S*H.... Best Care Anywhere
The sales person was amazing. He was patient and allowed us to try 5 different bass. Not my usual music store but it may become so
Thank you summerhays for giving my kids a roadmap to achieving their dreams. Their viola, violins, and ukulele, have given them a more solid drive than i could ever hope for.
It was my first time here. I got the equipment I needed for my instrument. I am happy.
James Bauer is the man. Really love the work he does and so glad he is back in Utah! Wouldn’t take my tuba to anyone else and always seems to go the extra mile for me. Thanks James!
The best customer service and very understandable for young musicians.
Stone was amazing! Got the sax I wanted with no pressure.
Great options for beginning and advanced students!
I was very impressed with summerhays music. They have a huge variety of almost every instrument you can think of but I went there to have them restore an antique metal clarinet from the 1700s and was very nervous but they did a fantastic job. Better than I expected and I would never go anywhere else . The staff is absolutely amazing and friendly. Thank You . Highly recommended
This review is about the outstanding orchestral string repair at Summerhays Music Center. But first, a little background.I am an orchestra and band director in my 30th year of teaching. Ive done business with Summerhays the whole time, both privately and in behalf of my school programs. I also visit other stores, but Summerhays is my go-to source for equipment, accessories, and repairs.They have the best selection of instruments in the valley, and I have found them to have the best developed repair staff in the state. This post is about string repair specifically.Part of my responsibility as a director is to keep the instruments playing, so every year we repair them as necessary, Often, as the school instruments age, Christian Rapp would give me a repair estimate and say, Also, it would be good, at this time, for the instrument to have this one thing fixed, IF you have budget. If not, I understand And then wed fix what was needed, but not what was wanted.Well, this year I found myself with a little bit of extra budget money, because I didnt have any repairs during the shutdown, and it dawned on me to ask Christian if he could revitalize the look of our 25 year old school cellos. They have various scratches and chips after their decades of service. He studied out the problem, which included a German varnish that doesnt repair as easily as the traditional French finish, and gave me a repair estimate. I approved it, and I dont have words to adequately express how great the change is. When the student opened the case, they didnt believe it was the same one. Now Im sending in all my cellos, one by one, and the students are all eager for theirs to be next.TL;DR - Ive always loved Summerhays Music Center in Murray, but this time, because of Christian Rapp - Luthier, I love them even more.
Very friendly and helpful staff. Great selection on string instruments.
Amazing looking inside of building and instruments. Very comfortable.They just didnt have what I was looking for at the time and their instruments were very professional. Im currently just needing beginning stuff.
They were helpful but didnt have the guitar music I wanted. They had picks.
Supper cool place! I wish we had something like this in Ohio!
I love my new violin and how I was treated with such kindness. 🙌🏻
Kevin was great helping us get our piano 🎹. They have rent to own so you can pay slowly and steady without baking the bank. There are many options to choose from.
The service is great. The product selection is great. And its just the musicians Toys R Us or something like that!
They have everything I need for my clarinet needs
Great atmosphere and very helpful associates
Great selection of instruments and helpful staff, if theres sheet music your looking for and its unavailable they will order it.
Great service. Affordable and beautiful instruments. Very impressed!
Very good customer service and the sales associate helped me and even gave me a deal.
Always consistently professional and courteous service! Thank you for keeping my childrens instruments in great shape for the past 11 years!!
Very good attention
These guys are great. Very knowledgeable and very helpful.
Maintanance insurance is worthy to have on instruments. Customer service is great. And they are knowledgeable people about instruments.
Fine selection of double reeds. Always helpful courteous staff. Maintaining high Covid-19 safety standards.
Wonderful store with experienced musicians and useful service.
We rent all of our instruments from Summerhays Murray! Their manager is amazing and so is Maren Laurence, a professional harp teacher who teaches from their studio twice a week. We are so grateful to have found them and for their amazing customer service! They also have a wonderful selection of music and keep it up to date! Thank you Summerhays Murray!!!
Excellent customer service and good prices.
This place is like a museum, its really classy, even if you dont like to play music.
If you want a really bougie venue then this is the place. I came in looking for banjos and banjo music and they seemed shocked that I would think such a redneck instrument should be in their store. Maybe thats a bit of an exaggeration, but they do have a pretty limited variety. Definitely a classical music store for classically trained people. Not really the place your going to find an instrument that isnt high shelf.
Awesome experience. The staff are super helpful and knowledgeable.
The salesman was very helpful and not pushy at all.
The service here is AMAZING! Each and every person makes sure to remember my face if not my name! I really appreciate how the guys in the shop made arrangements to fix my daughters oboe at the last minute, and Estefan took care of my wifes violin on the spot! Great people all around!
It has all string instruments or band too. But it takes care of all your personal needs for your instruments. But remember it does cost a lot, but its worth it because its a growing experience. My parents wanted me to grow and learn new things. And instruments help get smart and a better understanding of things.
Its ok
Hands down the best place to rent and rent to own instruments. Love the harp room and that my daughter can go in and place her pieces. Love their knowledge.
I always have a good experience when I come to this store.Today I came in looking to try out mouthpieces for my trombone, but I didnt really know what to look for. Right as I walked in though, this really nice employee instantly asked what I was looking for, and he went on and explained the process of getting mouthpieces and helping me determine my price range, etc. He brings me back multiple mouthpieces to try out in their practice room and he gives me plenty of time to try them all out before coming back in. He explains more about the different mouthpieces and answered any questions I had, and so on. Eventually, I find the mouthpiece Im looking for and ask to buy it and another guy at the counter takes me quickly through the buying process. Got my mouthpiece, they said, have a great day and I said the same back, and left very satisfied having found just what I needed.Thank you Summerhays staff!
Way to much Yamaha.
Way over rated. They dump their name into the schools as a great sponsor of the music programs. Every time I have had to use them to make a repair on an instrument, I was taken to the cleaners. After this last time, I started shopping around. There are many smaller shops locally that charge much less. New instruments are available online at a fraction of the cost.
The staff here it terrific. Its a great place to get your music supplies and instruments. Its student friendly.
No one does instrument rentals, sales, and repairs better than Summerhays! As a local music teacher I’ve worked with a few different music stores and SH is second to none. Customer service and loyalty to the local school system is refreshing and hard to find in a penny-seeking economy. Truly the best.
High points: they applied the full purchase price of our starter piano when we traded it in on a nicer model a few years later. Low pressure salesman. Very helpful and informative staff. Nice selection of pianos.Low points: has sort of a budget feel, though economy is a high priority for me. Both times Ive purchased pianos here, they didnt simply come with a matching bench; had to haggle a little on that.
Nice store. Had what we needed and everyone was so friendly and super clean place.
I didnt make it ten steps in to the place before someone pointed me in the right direction for what I needed. When I got there, someone else came almost immediately to answer queations. Great and friendly staff. Thank you so much!
I went to have my instrument restrung. I was impressed by the repair staff. They were friendly, knowledgeable and helpful. The repair was accomplished quickly and at a expected price.
Googled for Harmonica parts and accessories.Extremely poor selection of harmonicas.Very beautiful store!
Awesome experience getting my son a mouth piece and reed for his clarinet. Great selection, prices almost matched online after discounts. Helpful staff made this the only way to go. Some things you cant buy sight unseen.
I picked out a few books and tried out a violin. It was fun to play in the store, but the customer service is lacking. Asked about wood music stands and she said oh those are 200-300$ Im sorry, do I not look like I can afford that? She later asked if my parents had an account. I am in my twenties and take care of myself actually.Good selection of beginner music and instruments.
Purchased music stand, and guitar accessories. Service was very helpful. They have instruments for all artistic levels. I was blown away at their inventory.