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T-Mobile
300C W Shawnee St, Muskogee, OK 74401, United States
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T-Mobile
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Le
Review №1

1021 W. Okmulgee were great. Attentive, knowledgeable and efficient employees. Down the highway 2 blocks, at the old Sprint store converted to T-mobile... not so much. I wouldnt recommend that store having left there with a replacement screen protector affixed in a shoddy manner, bubbles and dirt, and then pawned off as fixed, leaving me with better than nothing since no more in stock, on the floor display that is...didnt bother to check backroom stock? I thanked him nonetheless, and left dumbfounded. So...choose your stores wisely grasshoppers.

Vi
Review №2

A terrible phone company that will gladly scam you and cover for their employees as they charge toys to your account that you then have to pay off. Also terrible service and poor coverage.

De
Review №3

Service was excellent! Got me the phone I want & love for the best price in my budget!! Kylie is amazing highly recommend to family & friends!

Sh
Review №4

Our salesperson was awesome! They were all helpful and courteous

An
Review №5

Kylie was amazing we came to get a new phone upgrade and walked with watches awesome customer service she needs a raise.

S.
Review №6

Friendly, helpful staff. Quickly answered my questions. Great service.

jo
Review №7

Kylie help us upgrade a line and get new watches. Great customer service best I’ve had at this location.

Ro
Review №8

I signed up for an unlimited program. It was to be $50 a month. 5 months into my two year contract. I received a $800.00 bill from Sprint. I called about it and they said that they cannot honor my contact. But wanted me to honor myself contact with them.

Wi
Review №9

The new staff is great, Kylie was very sweet and knowledgeable about the service.

No
Review №10

Honestly these stores are a joke, they cant help you very well, they are inexperienced, they wont take money, they cant help with basic phone problems, and 9 times it of 10 they will either have you call customer service where you can understand a damn word most of then are saying, they talk to fast, and they usually refer you to customer service yourself. All they do is sell phones and over priced cases, speakers and phone equipment. SPRINT could easily save money by closing these stores because they are useless.

Me
Review №11

I wish i could give it a zero. this company lures you in with their unlimited specials, and then raise your fees after your lease is over. their excuse was my promotional period was over. there is nothing stated on their website or when they sign you in. customer service is the worse when you have to resolve a issue. should have stayed with my previous carrier.

Na
Review №12

Heather was very helpful and courteous!

Su
Review №13

I have no words!!! The sales lady talked us into doing a 5 lines for $100 which was for NEW customers only not existing customers. I was promised by the manager which is now the district manager that if I turned in all of the phones that he would clear it..I have been turned over to collections for $1200.00 and he will not return any messages that the employees leave for him... I want to speak to someone who will fix this!!!!!

C.
Review №14

They were better before they ever came here.

Th
Review №15

Absolutely wonderful customer service!! Amanda is amazing!!

Ma
Review №16

My granddaughter was able to get her phone switched over to another phone in a timely matter! Got a great deal on a phone cover and phone saver! We are very happy customers!!!😁

Ch
Review №17

Cali and Dylan were great! They were knowledgeable and extremely helpful! So happy I switched to Sprint!

Ju
Review №18

Notgood at all. Customer service is the worst. Lie to your face to get you to purchase and then when confronted just casually say OH WELL Not just my opinion because just the few minutes I was there others were complaining about the same things!!

su
Review №19

This store had the best things to have even the best phones and other things also good place to go

Cr
Review №20

This store was good and Had good things and I loved the friendly staff coming back next time soon

Do
Review №21

LOVE,LOVE the Muskogee Sprint Store. Misty went over and above to help us with our new phones. Will definitely be seeing her again.

Am
Review №22

Absolutely the best T-Mobile!! Friendly and knowledgeable Staff!

St
Review №23

Horrible customer service, when i switched over from US Cellular. They never processed my paper work correctly, which in turned made me have to pay off my early termination fees, which sprint was to cover. I finally got it resolved after calling the head corprate. But I would seriously recommend not using this store. If possible go to another store. Seriously issues with management and district management.

Me
Review №24

The gentleman that help me was extremely professional. He took care of my problem with him and half an hour and I had been working on it for 3 days. I cant thank him enough.

Do
Review №25

Very welcoming and very polite ladys working there

Mo
Review №26

Cant say much for the store but Sprint service in Muskogee is SO unreliable. Too many places in town are dead zones, changing carriers asap.

As
Review №27

I love my plan the only thing that sucks is I guess they dont have many towers in places cause I now live in park hill and I dont get any service my sister in laws live beside me and have sprint also and they dont get service either and where i work i dont get service. Please get more towers and Ill give more stars.

Th
Review №28

Great service got in and out quickly!

Mi
Review №29

They are the WORST company you can choose we chose to leave because of poor service and I paid all the fees and sent the phone back now they wanna say I owe them more money after they told me I owe nothing several times don’t believe a word they say they have horrible service including customer service I wish I could leave no stars!

Mo
Review №30

Been calling for 30 minutes no answer & their mailbox is full.I havent had internet service for the past 4 days. Sprint is such a joke.

To
Review №31

The employees were very helpful.

An
Review №32

Great customer service

Ka
Review №33

The Fact That I Tried To Call about my Phone situation And Some Guy up There hung up in my Face And Didnt Even ATTEMPT To Answer my Last Five Calls...Nice

Ra
Review №34

Poor Equitment. Cant service all phones worker Are ok.

Ad
Review №35

Im getting use to going to a retailer and the check customer representative Cord has helped me transitionTHANKS

Je
Review №36

Not helpful in any way.

Re
Review №37

Playing inappropriate music. Waited forever

Ce
Review №38

Customer service is amazing

Dy
Review №39

Great service!

Ma
Review №40

Young lady was very nice

Si
Review №41

If it wasnt for the fact that they have the cheapest actual working service where I live I would have left long ago

Du
Review №42

Bad environment no customer service

Ro
Review №43

Dont Care about yoy, just pay and get out

De
Review №44

Good price

Ok
Review №45

Good service and was in and out

Ni
Review №46

Sad its gone

de
Review №47

Poor service

Ne
Review №48

Too expensive plans.

Be
Review №49

It was ok

Bo
Review №50

Good

Mi
Review №51

Bad customer service

br
Review №52

So nice there

da
Review №53

Bad coverage

Ye
Review №54

Poor customer service...........

Information
12 Photos
54 Comments
3.2 Rating
  • Address:300C W Shawnee St, Muskogee, OK 74401, United States
  • Site:https://t-mobile.com/store-locator/ok/muskogee/w-shawnee-st-spruce-st?y_source=1_MTcwMTU3NzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 918-577-6767
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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