I just purchased my first Cadillac from Cadillac of Naperville. I couldnt be more pleased with the experience. Everything was seamless: the test drive, the loan process, and the paperwork was all done quickly and efficiently. My new car was detailed and had a full tank of gas by the time I was ready to leave.

2 hours to get a oil change is ridiculous with only 2 customers in the service area. I asked before hand how much is a oil change 69.95 yet I was charged 90. I was also told that replacing my battery in my remote was no charge. I will find somewhere else to get serviced, nobody had the same story or price, Red Flag for me.

We had a great experience leasing our new XT6 - Mark and team were very helpful, knowledgeable and friendly and made the whole process painless.

I have nothing but great things to say about my experience at Cadillac of Naperville. I originally took my car to Pep Boys because my check engine light came on and my vehicle was starting to die out or stall at traffic lights/stop signs. Pep Boys had my car for 7 days and after claiming it was one thing after the other they swapped out 3 different parts, but eventually called me and told me they couldnt figure it out and told me to come pick up my vehicle!!! So I decided to take my vehicle up the road to Cadillac of Naperville, which was the best decision that I could of made. They received my vehicle, did a diagnostic, and had my car fixed in 1 day. They also did a full break replacement and an oil change. They charged me less for all that then Pep Boys was going to for just replacing a faulty air flow sensor. I dealt with Chris from the service department and he was great. From start to finish was professional, kept in contact with me from start to finish, and I would highly recommend asking for him if you go get your car serviced at Cadillac of Naperville. I always thought dealerships were always super expensive and trying to rip people off, but I stand corrected and I saved over $1,000 dollars going to them instead of Pep Boys. This is my new go to place for any car services I need.

John, Stephan, and Jeff, nice people to do business with. Very professional but also personable. Would definitely return, hopefully there still at the dealership next time. This post is on my wife’s account. Tom K

Scott was professional and courteous, and we enjoyed working with him.

We were very satisfied with the work that was done on our automobile, but we wanted to have our car delivered after the service and said four times that we be called before delivery so someone would be home. No one called. The car was left on the driveway with the keys inside. We were very upset that we were not contacted before delivery.

I bought my SRX from here in 2014 and I have been taking it to them for oil changes, brakes, and other body work ever since then. These guys are fantastic! They always provide shuttle service and take great care of me. Yesterday they did my brakes and a couple other things, and I asked them if they could buff out some minor damage. I took it back today for the buff and they did my entire car and didnt charge me anything for it! The service guy Joe was great, and this just shows how they care for their long time customers. Highly recommend Cadillac of Naperville.

I brought my car in for a check engine light. They diagnosed the problem and found out it was covered by warranty. Three hours later I had my car fixed with rides to and from my house. This cost me nothing and I appreciate their quality service.Great job.

Did a great job fixing my car and making me new keys! Respectful and courteous.

Outstanding service and exceedingly polite and professional staff.Wonderful waiting room where they spoil you with huge variety of coffees, drinks, soft drinks and snacks.Top notch service experience.

At Cadillac of Naperville, they pride themselves on being upfront and honest with customers. To begin, when they receive a 1-star review, they make sure to pay for two fake 5-star reviews to follow! Kristina & Kelly, I, too, was confused about their website. The attached photos reflect THEIR REAL PRICES! With the current climate, they adopted the motto the market is like a grapefruit; take advantage of it and screw it. It shows their true colors. They dont care about their customers; they only care about lining their pockets with shekels.

Nice clean showroom and waiting area.Friendly service advisors and manager.Recognized me as a GM retiree and gave appropriate discount for the service.I will lease my next vehicle from Cadillac of Naperville.

I would like to thank Thomas Mack and Joe for going above and beyond every time I bring my car in to Cadillac of Naperville. Thanks again for excellent service!!! I referred all my family and friends because of the exceptional service!!!! Thanks again!!!

Great customer service! I found something specific I wanted at their dealership while looking online. Every question I had was answered, every request was met with ease, and they treated me right. Their willingness to negotiate, and go above and beyond is the reason I bought from them. First class people at a first class place. Great job.

Our salesman, Bob Polanski, was wonderful to work with. No pressure. Took his time with us and answered all our questions. Very knowledgeable. Everyone we dealt with was super nice. Would highly recommend this dealership.

Cadellac of Naperville is a total representation of the definition of the term Cadellac which means the best, top shelf, prime…it is how I was treated. Thank you Chris, for going out of your way for me.

I took my Cadillac for brake check and oil change. Their representative was very helpful, caring and swift. I will definitely go there again.

Hunter our salesman was super nice and very helpful, I would recommend seeing him if your in the market!!

I have to say, I was extremely pleased with my experience at Naperville Cadillac! This was my first visit to their location, as I recently moved to that side of town. Jose was extremely helpful, knowledgeable and on point with responses to any questions I may have had. I will definitely continue to patronize this location for all of my servicing needs. Thank you

We are very happy with the quick response to the problem and easy way to fix it. And how the services was so great,we recommend anyone to this location and I am also looking at their inventory line. Its great. Thanks

Good service, very attentive. Good deal as well. Would certainly go back and purchase there again..

Amazing service and hassle free. I highly recommend!

Very disappointed in Naperville Cadillac!!!!! Got my oil changed and tire pressure checked!!!!! Left there the car ran hot!!!!! Had to turn heat on 90 and open all the windows just to make it home!!!!! Got home checked coolant and it was a DRY as a DESERT!!!!! So irritating

The gentleman Jose I worked with in service is amazing! He and his team were on top of my repairs in record time. If you have an issue Jose is the guy to see!!!!!!

I was interested in a vehicle listed on their website for 111k. I spoke with them on the phone and they told me its actually 151k. Super sketchy bait and switch. Either list the price youre selling it for or dont list it altogether. Buyer beware. There are other dealerships not marking up this obnoxiously. Theyre taking advantage of covid, chip shortages due to covid and a plant being shut down for the time being. Order one new and wait a few months. Youll get a 22 and save yourself roughly 50k if youre able to use a GM discount.

This Dealership is the best Dealership I’ve ever went to. I recently purchased a 2016 Chevy LT Cruze off Cadillac in Naperville and I love the car. What made me buy the Car was the outstanding customer services I was assisted immediately. The salesmen was very genuine and informative I was comfortable and did not feel pressured or forced to buy a car off them. The customer service was also great because they touched up and inspected my car before purchasing to make sure it was safe to drive, and looked brand new. The car was also nicely detailed. I went to several dealerships before this one and I can can say honestly NOBODY can beat their customer service!!! I highly recommend this place as they have a large Innovatory of plenty of cars to choose from.

I didnt buy a car here but I had a fantastic Experience anyway. The whole staff from salesman to managers are courteous, respectful, honest and straight forward. They dont play any games or pull any nonsense. Excellent dealership to do business with.

Quick service, with all the mayhem that’s going on.. They took care of me and my car - 2020 CT5. Thanks Naperville

Guys at Naperville Cadillac are great!Especially Bobby & Mark! Great guys! Made me feel like I was at home even know there is a Covid crisis going on . This is my second new car purchase from Naperville Cadillac!I will continue to buy from here ! If you want a nice car & good deal and service, ask for Bobby & Mark !!!!

My elderly mother went into Cadillac of Naperville and was really wanting a sedan. In todays car dealer environment, you go in, tell the sales person what you want and the typical response is, Let me show you what we have in that model. This person did anything but ... he told my Mom they had very few sedans and they did not go to other lots for them, either. He then tried to sell this petite, 5-ft, elderly woman an SUV. This lady was ready to pay top dollar for a sedan ... but she left and will not be coming back. If anyone asks me about a Cadillac rec I will tell them about my Moms terrible experience at Cadillac of Naperville. If I could give it zero stars I would.

Best car buying experience my wife and I have ever had. Bobby was great to work with. Everyone we worked with was wonderful.

Blake in service is amazing!Great guy, helped me a lot and answered all my questions. He was very knowledgeable and understood all my questions even if they did sound confusing. You guys need to give this man a raise or promote him, because the service was outstanding!

I have been with Cadillac of Naperville for more then 15years buying- leasing cars. I stayed a loyal customer due to the friendly staff and sales teams. Unfortunately in the more recent years last 5 or so disappointing transactions and lack of quality control when your car should be completed after service. I do understand they have had large turnover in the service department including 7 different managers but either way your car should be quality checked before it’s given back and you sign that service was done. The only positive thing I can mention is that Thomas a longtime service rep is now their service manager and hopefully knowing that Thomas is the right person in that job it will get better.

Wonderful staff and service. I do wish they stayed open a little later. Closing at 6:00 is hard when you work day hours.

I give Cadillac of Naperville a 5 star review. The service was phenomenon. I took my Cadillac in for oil change. Got updates at no added costs.

Sales Manager Bob Boudreau is Straight Shooter.I’m on My 3rd Escalade the Smoothest Sales Transaction was Definitely in Naperville. Lower Sales Tax rate than his competitors when purchasing a vehicle that can make a HUGE Difference in the Out the Door Price!!!Big Thanks to Bob you gain a Loyal Customer!!!#Ricks2Cents

Jon Blake is very good sales person Always trying to help And anything that Im looking for thanks Jon Blake

I showed up with no appointment as my check engine light was on. Jose got back to me with the problem & was able to get it fixed & back on the road very quickly. The whole team there is very friendly and all chip in to help. A+ and thanks!

I was quoted 30k over the window sticker MSRP. Ive found other dealers that will sell me an Escalade for MSRP and allow me to use the GM family discount to save another 10k or so. These are in stock Escalades as well, not ones that need to be ordered. The car is a very popular car, but they are completely taking advantage of the chip shortage due to Covid. Thats just disgusting. Not all dealerships are doing this. So do your research and find a dealership that isnt sketchy.

Great service like always Jose Trujillo did a great job keeping me updated on the status of my car, I’ve also been bring my car there for a few years and always had a great experience .

Best car dealer around! Excellent customer service!Would recommend to anyone

These people were amazing to work with!! We live 8 hours away and they held onto the car until we got there!! Definitely a great place to buy a vehicle!!

The entire experience from greeting me at the door to driving off with my used car (new to me) purchase was 5 star. No pressure at all, total professionalism.I felt like a valued customer, even though I wasn’t buying a new Cadillac. At purchase I asked, “why are there no floor mats?” Actually Cadillac of Naperville was ordering OEM floor mats for my “new to me” BMW at no cost to me because the old mats were in bad shape. They purchased before I even asked about the floor mats. That’s very special, and leaves me, the customer with a good feeling and the likelihood of returning in the future. I encourage others to visit Cadillac of Naperville for their next new or used car purchase.Thanks to Stefan, Bill P, Joe, and Goose.

Went in for service expecting to pay $400+ for brakes and was pleased with the review that the brakes were fine. Got an oil change for $72

Scott Bennett is wonderfully accommodating. He made my experience of purchasing a xt4 easy over the phone almost easy. It was the first time I travelled to pick up a car from out of state,. They made purchasing the car as almost painless. The car was ready for me to pick up. The paper work part of the deal was a little slow but the staff was great. I would buy from them in the future,

My husband and I were on a hunt for a used vehicle. The vehicle we came in to look at was already on a test drive. The manager sat with us while we waited. He even as much as looked at other dealerships to see what else was nearby. This really impressed me because it was not about the dealership at that point, but, was about the customer. We ultimately purchased a vehicle with Cadillac of Naperville. When it was time to leave with our new vehicle they noticed the gas was low and went to fill it up. The quality of customer service and customer care was impeccable! I would definitely go back to this dealership.

My representative Blaine, as always everyone its professional and Pleasant.I spoke with my sales representative the day before Jon Blake, hes an absolute pleasure to work with. He was able to print out all the information needed and conveniently took it to the parts department for me.Ive been a customer since 2014.And Im still happy with the service and the product.What proud to be owners of an American-made GM vehicle.Sincerely Georgeina Driver

Everything went smoothly when I dropped off the car although they had some problems installing the battery properly. After 2 1/2 hours I was out of there with everything working properly. They always do a great job and the personnel that work there are phenomenal. Thanks again, John Polich

Fantastic experience. Worked with a salesman named Scott. Very respectful & honest. Felt like they went above and beyond. Would purchase another vehicle again from them.

Service advisor provided a great service, friendly and professional. The service department did an ok job, the main issue on my car was apparently resolved, as far as alignment goes it could of be done better and specially paying premium services. After spending $479 and driving the car and going through the similar experience, the issue for which I brought it in hasnt been resolved.

I’ve owned nothing but Cadillac’s for the past 10 years and I currently own 3; 2013 SRX, 2015 CTS and a 2016 Escalade ESV. I just move to Naperville and figured Cadillac of Naperville would be my new place to take my cars for service. I couldn’t have been more wrong. I’ve brought my CTS in for service and it will be the last time I do business with Naperville Cadillac. I’ve reached out to Motorworks Cadillac in Barrington and they will continue to do all the service on my vehicles.

My Wife and I were looking for a Vehicle for our Son. After visiting a few Car lots and being stalked by Thirsty Sales People we wound up at Cadillac of Naperville. We parked and went inside. FJ approached us and asked how He could help us. We told him what we were looking for and he promptly walked us out to that section of the lot. He did not Hover nor Pressure, but was always within range to answer questions on each vehicle we had interest in. They had a great selection of High Quality, Low mile, Pristine vehicles. And we were able to find the perfect car. We spoke with a total of two people during the entire transaction. We have to say that FJ and Jeff “Goose” were extremely attentive and authentic and made an exhausting and stressful task easy and effortless. Something we truly appreciated after a Long Day. We will definitely work with Naperville Cadillac and their Awesome Team for our Next Vehicle.

Scott is an excellent salesman! He made the buying process so quick and easy, I was very satisfied with the experience. I highly recommend going to Scott for a new car!

Les and guys were amazing, We will shop only from Cadillac of Naperville for our auto needs!

Naperville Cadillac provided my first choice appointment time and a reminder contact prior to my appointment. They reserved a loaner vehicle for me. Importantly, they follow cleaning guidelines before & after servicing every vehicle and every loaner. My service was completed in the estimated time. A service person also sat with me in the car to answer my specific questions about using audio options. I was able to plan my day and follow my schedule . I was very happy with the service Naperville Cadillac provided.

Very professional in answering every one of my many questions. I made my decision based on the answers to all of my questions and the information provided during my test drives.

First time customer... Service was absolutely fantastic with getting my pre-owned ATS registered & inspected. Treated me as if I had bought the vehicle at their dealership.Provided me with a maintenance schedule and answered all of my questions.Also had 2 immediate parts that I needed at a competitive price and even washed my car before returning it to me.Look forward to having all of my future service needs handled here. Thanks Cadillac of Naperville!

Everyone I encountered was so easy to talk to and they are all will to help you get exactly what you are looking for.

Good team, I’d go backI had purchased a car from them at the end of March. They were extremely nice people and it helped being able to catch up with some old friends that work there as well. The car was in good condition and they went above and beyond to make me feel valued.The one issue I had was that after driving the car home I noticed the windshield was cracked and they didn’t disclose that information either. I have been unable to speak with my salesman Joe about it since as I haven’t been able to get ahold of him. When I went in Saturday the 3rd of April everyone was busy or I didn’t recognize anyone. I waited around awhile and was unable to get that issue addressed as I had to leave as it was Easter weekend and had family obligation.Overall good team, I’d go back.

These guys are aces for service. My first time there, Vic Milnovic bailed me out of a jam even though I didnt buy the car there. The dealer I bought it from couldnt get me in for another week, and didnt have a loaner. I called Naperville on a whim, and Vic told me to come in immediately. Handled everything start to finish, no questions asked. This is how Cadillac service should be!

Vic, the service advisor. He truly cares about customers. Hes always been very courteous and helpful when Ive come in for service. I always thought that his interaction with me was because Im a regular service customer. It turns out that hes wired to help people. Ive watched his interactions with other customers, and he is always courteous and helpful.

On the phone making the appointment, I told them the model and year of my car. They told me the new battery with install would be $225 plus tax. I waited for the work to be done in their waiting room. When I checked out, they told me the bill was $350. I showed them the coupon and said I was told $225. They said my battery was not included in the coupon. I understand that there may be different types, but why was I not told there would be a difference when I waited? Not good!

Great people, easy process, not pushy, worked to beat my interest rate I already had and did.

Professional very nice dealership service took well care of my car.

Christopher in service at Cadillac of Naperville did such a very good job that I have scheduled work for my other Cadillac to be performed the week coming up. Thank you Thomas for your crew and Thank the mechanics they do very good work.

Everybody was kind and respectable and very knowledgeable that’s a good thing in today’s world

Great place, great atmosphere, and quality service. I always feel like family whenever I come in!

The entire team at Cadillac of Naperville provided an extremely positive experience. They made what can often be a stressful transaction (car buying) into a most enjoyable one. Frank, Mark and Bob went far above and beyond. The is a first class dealership from top to bottom. They should teach other dealers what the experience can be for the buyer!Best, Nikki Reed

5 Stars are not enough. The entire team went way way above what I expected. In todays car dealing world of game playing, pressure tactics and manipulation, Cadillac of Naperville is the rare exception.I was treated fairly, kindly and respectfully in the purchase of my used Cadillac. It was the most comfortable car buying experience I have ever had and I got a great car at a great price!My wife could not be at the dealer to sign paperwork so one of the associates drove nearly an hour away to bring her the paperwork. What a great convenience that was.Added Note: I returned with the car a few days after purchase with a moderately costly repair and they are covering it at no cost. I never had a dealer do that!Special thanks to John Blake, Bob Boudreau, Frank Laskaris, Anastasia Nosall and Chris Halley for a wonderful experience.

My experience at Cadillac of Naperville was impeccable. From Sales to Finance and even Service Department; all were very friendly and made me feel very comfortable and welcome. The Owner, the Sales Specialists (Bobby and Aaron), and especially the Service Specialist (Vick) are very noteworthy for their pleasant demeanor and ensuring that I received the highest of customer service. All of my future car purchases will be from Cadillac of Naperville. I couldn’t be more happy with my experience and I love my née vehicle.

I took my car into to the service department. Vic was knowledgeable and very helpful. The entire team there were great! I needed to have a wheel rim repaired and it looks perfect! It wasn’t overly expensive. The remaining maintenance was done as well. My car came back even cleaner than when I dropped it off! Definitely would go back!

Appreciate the canned response, however there is absolutely no room for miscommunication in this case. I have a picture of online vehicle with the same stock number for ~110MSRP and then I have a picture of your PO asking for a Misc extra 20k, so over 130k. Its taken me a lifetime to be able to buy a car like this, but Im the little guy here and I dont have 20k extra so you can make a near-sited profit. No thanks on your offer to use Cadillac of Naperville to order another one? Integrity, Loyalty, and Customer service certainly arent aligned with bait and switch or price gouging sales strategies. And to be clear, if GM allows to happen, well judge for yourself -(listed at I was contacted by the dealer to purchase a new 2021 Escalade. I looked the vehicle up online and was listed for sale around 110k. I told sales I was interested and I gave a deposit. The dealer sent me a price of 130k adding miscellaneous expense of 20k. I called back and said no, I get GM employee discount which is less then MSRP. They tell me the dealership DOES NOT HONOR that discount. Ok, Ive never heard of that, but love the car, so I offer to pay MSRP cash. They again say they WONT HONOR the price listed online. This was going to be my 4th escalade, not now CADILLAC. But if that isnt BAIT & SWITCH, I dont know what is!! Text book on how to lose a large family of customers and Ill be adding this experience to all posts as an honest and regretful experience.

My husband has visited this Cadillac’s service department a couple of times and always had an ⭐️AMAZING⭐️ experience each time. During the most recent visit, Vic took really good care of my husband! He was very pleased with Vic’s professionalism and his attention to detail. Vic is an awesome advisor and we will continue to visit this location because of the care and concern that Vic has demonstrated!!!

Always a pleasure to bring my vehicle in. Thank you!

They took care of me after I bought my 2018 Camaro ZL1. They fixed all 4 rims that had little marks and fixed my windshield that had a small chip. Could not be happier with the quality of work that was done on my car!!!

Vic is a rockstar in service. Every time I have an issue or concern, it gets addressed quickly and efficiently. Hands down the nicest service advisor I have worked with. Keep doing what your doing, because it’s working.Thanks again Vic for your help in keeping my vehicle going.A+. Will continue to recommend him.

You guys were excellent as usual, you did fixed the issue with the transmission from last time when you have time please give me a call. We always like dropping off our car at Cadillac of Naperville. The care we receive from Naperville is always wonderful and very professional thank you again.

The Staff at Cadillac of Naperville Diagnosed the problem with my 08 DTS and got it repaired promptly. Service Writer, Chris is Professional and Courteous. Awesome People!!

Jose went above and beyond. I’ve had bad experience after bad experience in previous dealer- you’d think that the level of customer service for the type of car would match.. but sadly it doesn’t- except for here! See Jose, he’ll take care of you!!

Everybody is so friendly And the service department

I felt very happy after leaving Cadillac of Naperville. It was a Pleasant experience. The staff are amazing people! Would definitely recommend!

Christopher in the service department was a great help in a stressful time thank you for your help they had a loaner ready for me and I left my car there in good hands I would bring my car back anytime knowing the great staff they have at Cadillac of Naperville.

My car is serviced by an awesome team. Take great care of my baby Obsession. Service team is on point at all time even follows up on me after the service. Great job gentlemen

It appears as if CON repaired the main complaint. However, we told them our key fobs give us continued problems. They said they would check out the fobs. I havent reviewed the bill to see if we were charged anything but one fob is still not working. Second dealership in a row to dismiss fob repair. Frustrating!

Big shout out to Vic Milnovic for providing excellent service for my Escalade. I was on a cross-country trip traveling from California all the way to Illinois. I decided to service my vehicle in Naperville before heading back. Vic made sure the vehicle was serviced right, air pressures were good, filled up the washer fluid, checked all the fluids, and it was spot on washed and cleaned before my trip.I highly recommend this dealership for its outstanding service. Vic.. you definitely exceeded my expectations.

ROLLED BACK ODOMETER!TERRIBLE TO DEPLOYED MILITARY!Run from this dealership. I dont care what deal youre getting. This place is a nightmare.Before deploying with the military, I purchased a used car from this dealership. Not going to lie, the buying experience was great. The post-purchase experience has been gut-wrenching.It took over 4 months to get my license plate. Rocco (the old finance manager) instructed me to alter my temp-tag, which is a misdemeanor. Days before deploying, I had to do the dealerships job and fix the issue myself after driving on an expired temp-tag for over two months.Then after returning from deployment, I found out I was sold a car with a rolled back odometer. I reached out to the entire management team for compensation and resolution, and they nicely told me that it was my problem. Now Im stuck paying a $20k loan on a car worth only $10k.Id purchase a car from somewhere else. Save yourself the time and drama. If you do decide to do business with this dealership, have a lawyer on standby.

Best Cadillac dealership in IL, no question asked. Ive gone to 3 different ones and all dont have the same customer service as these people. Their service department are Very honest and great to deal with. I drove an hour and a half to them, even though theres a GM dealership down the street from me.Christopher did his best to fix our Escalade and made sure all our concerns are taken care of before calling me. They also gave us a rental car.I advise anybody in the ChicagoLand area to come here, it is worth the drive. I guarantee you.Happy customerAtheer IsmailThank you Christopher

I have both bought a car and gotten that car serviced several times at Cadillac of Naperville. Both departments have teams of very pleasant and professional people that ensure you have a good experience.

I have always had a positive experience at Cadillac of Naperville. The service I receive is timely and complete. The people that work there are professional and very helpful. My wife and I trust them to take care of our vehicles. We have purchased a number of cars there and will continue to do so for many years to come.

I put off buying a new car for months, for one reason only, the exhausting and miserable experience I’ve had in the past. Bob, Mark and Goose were fabulous! They were accommodating, honest, organized, no BS... plus they’re all fun:) I will go as far saying my car buying experience was pleasant. I totally recommend Cadillac of Naperville!!!! They went above and beyond in costumer service!! Bob even followed up a week later to make sure i was happy. Thank you Bob, Goose and Mark!! Five stars!!!!

I recently had the good fortune of purchasing and servicing an XT5 at Cadillac of Naperville. From the moment I entered the showroom, I was treated with respect and my needs and concerns were validated and honored. I received more than a fair offer on my trade, got the car of my dreams for exactly what I said I wanted to pay, and was treated like royalty when I had a small issue with my key fob which was fixed in an instant. My salesman Mark, and my service advisor Vic are both a credit to the field. Well done guys.

Nice place, nice people. But I had an appointment to come look at a used car which was not there when I arrived. I wish I would have known before making the long trip there.

I am waiting for recall work to be done on my car. I have repeatedly been told that the parts were on their way. I have not been impatient. I have just been following through every 3 weeks or so. Today I was transferred to someone named Jerry who was so rude that I will not be going to Cadillac of Naperville for anything. When your job requires customer service skills and the management doesnt see that you do NOT have them..... we can all go elsewhere until they replace you.

Great experience . Was customer of heritage cad. I will be coming here from now on. Service rep. Chris took the best care of me and my car. I am a senior citizen and will tell my friends to come and ask for Chris. Thank you. Comfortable lounge also

Went in interested in a specific car they had online. Unfortunately a price wasnt reached. However, both Mark and his sales manager were top notch. They were knowledgeable, friendly, non pressuring and accommodating. I recommend them from my first experience.

Cadillac of Naperville found damage done to my car from another dealership. They were honest and told me the previous dealer that put new brakes and tires on my car made a mistake. I did not have to pay for the repairs, the costs were worked out between the 2 dealerships.

Would give negative stars if possible. There only into high end clients. Dont deal with Joe. Worthless. Will never recomend them.Sent email to manager. Of course no response

So impressed by the Service department.Blake always takes such good care of me and my Caddies

Absolutely excellent service, address your needs timely. Vick is an example of what service writer should be, perfect service. Highly recommend you get any vehicle you have serviced here.