Great company. I had an emergency. They came out the day I called. Gail and Raina were awesome. The technician Tommy was professional and proficient. I would recommend this company to anyone. Thank you for your prompt response!!
I have used Glass Doctor on more than one occasion. Their staff, finished product, not to mention their charges, met more than my expectations. I have recommended them to family and friends and they have experienced the same results.
I had a custom glass top made from Glass Doctor in Naples and they were fair priced and extremely professional. They called as soon as it was ready and carried it out to my car.
I ordered a round table glass for our coffee table. The movers broke the glass. I found Glass doctor efficient, professional and courteous. The staff has always followed through with this process. Now...Im waiting to receive our special order glass. God bless USA!!!😊🙏🙏🙏 6/25/2021. We received the glass for our table!!! AGAIN, AMAZING SERVICE AND QUALITY!!! THANK YOU AGAIN!!!😇🙏🙏🙏
We had a front door glass and sidelights replaced by Glass Doctor and although it’s beautiful glass, it wasn’t the ones we ordered. I wasn’t home when it was installed and immediately called upon my return. I was told that once the glass is installed there was nothing they could do, even though the salesman remembered well our discussion regarding the glass replacement we wanted. Evidently we’ll have to live with the job, (it is nice) but we’re disappointed as it wasn’t what we requested. If it had been the one we wanted we’d have no problem giving them a 5 star review. UPDATE: THEY ARE MAKING IT RIGHT. THANK YOU. 5 STARS ALL THE WAY.
4 windows repaired and slide like new modelsKudos to the tech, focused, personable and on top of his game
Charlie from Glass Doctor did a fantastic job and absolutely knew what needed to be done to replace that broken top window. Charlie is an asset to glass doctor! Im very glad that you sent him to do this job.
Glass Doctor installed four large mirrors in our dining room. Based on the size of the mirrors, they recommended the correct thickness to purchase. They came and measured to ensure the mirrors fit perfectly. The installation team installed the mirrors and the fit was perfect. It makes the house look twice the size.
I had a wonderful experience with Glass Doctor. Called on a Saturday after several personnel worked together my window was fixed perfectly that same day. They just made it happen! The best!
Perfect experience! The office staff were very nice and kept me updated throughout the process of getting my windshield replacement. The technicians showed up on time, were amazingly nice, and did an outstanding job. 10/10 would recommend.
The tech was very plesent and clean with his work and he did a wonderful job and cleaned up after himself and was pleased with the quality of his work thanks again and will need a windshield installed on my truck I will use you guys for sure thanks
The people at Glass Doctor always do flawless work. They are responsive and efficient with everything being first time final.
I broke the glass on my metal framed coffee table. I gave them the length and width. After I picked it up, I tried to set it back into the coffee table, I realized my coffee table was not square. It was a little “cockeyed”.I brought the table and the glass back this time, Gail and Richard were wonderful. Poor Richard, he had to really put some time in on getting the glass to fit, but he did it!!!They didn’t charge me for all the extra work they had to do! They are really good people! Don’t hesitate to give them your business!
Bryan came over at the time scheduled and replaced the glass in a bedroom window for me a few weeks ago. A total professional who was quite charismatic, I truly appreciate the work he did. Took a while for me to leave this review as Ive been busy but it was important to acknowledge Glass Doctor and Bryant for getting me out of this jam. Thanks Guys!
First class service and results. The service was performed on time and looks great. I highly recommend.
Horrible!!! Had my tables for almost 3 weeks now, and due to a broken down edge polishing machine they cant seem to get fixed, they told me no idea when my tables will be ready -- REDICULOUS!!!Dont use them - go elsewhere!!!
Will only use this company in future for all my glass needs. They are top notch professionals, all employees have been with the company at least 10 years.Today we had Craig, Scott and Charlie come and install a frame I bought online that glass doctor added a beveled mirror to. Everything was perfect and as professional as you could hope for.We can not say enough about this company and the entire team from office staff to install crew. We were always informed on status not wondering if or when things would happen.They did our shower door replacement and now this. They were referred to us by our neighbor and obviously are consistent with their services.We just can’t say enough about them.Thanks again
Absolutely love our replacement glass for our dual pane French door.
The two installers were professional, trustworthy and friendly.
We had a glass panel break at our business and needed to have one replaced ASAP. We called them and took the broken one to them to duplicate. They handled it no problem and very fast!! Great experience.
Glass Doctor was recommended to us on our Next Door Neighbor web site. They were excellent, reasonably priced, professional, and we love our new glass shower doors. We have had previous installations in our homes, but this job was really the best one. (Other than not wearing their masks the whole time...Covid-19 days), we highly recommend this company for an excellent installation and job well done. Thanks you Glass Doctor...we will call you again when our second bathroom is ready for our new shower.
Glass Doctor cut a specialty shape of textured glass to repair a patio service cart.
Installation was top notch. The technicians were fantastic and very respectful of my home. Dust was kept to a minimum all trash was removed. Great job!
After a rough start, Glass Doctor went above and beyond to fulfill my order. All work was done professionally and to order. Their effort to deliver on expectations was commendable. I highly recommend them for your glass needs.
The 2 men who did the replacement window were very professional.
Great quick fix - Paul, from New Hampshire was very professional! Rock hit new car - 2 weeks old and it looked like the cracks could really take off, but after 5,500 miles, his fix is holding up well!😎
Great service and awesome quality job. Called a few other places in town and they didn’t seem to care to get any business. Highly recommend The Glass Doctor
Scott was extremely patient, and took the time to explain the different options. I am very happy with the end result.
Great service and wonderful people to deal with
Was very please with the quick turnaround time. I asked if they could rush my job through and they did
This was the second time we have used this company and as before they were friendly and fast in getting together our special order. Due to a cabinet made by another company that was not plumb one of the glass shelves did not fit. They took it back twice and shaved it to fit. Great Customer Service and friendly staff.
Honest with details and time availability.
I am incredibly disappointed in the lack of professionalism with this national company.The first call, I was able to schedule an appointment, of which they no called, no showed. I was not extended any courtesy call to advise us of this change, nor a call to reschedule. Upon returning to Naples, I gave them another shot. After leaving a message, over a week ago, once again, no return call.
They are great! Got an appointment right away. Julio was amazing and worked very hard putting in my dads windshield. Lucky to have a hard worker like him. Called me when he was close and made it convenient to have the truck ready for him.
Charlie came and measured, ordered glass replacement and the entire staff, including office are great to work with. Yes, I plan on using them again should it become necessary
Javier and Rick were professional and very efficient. They replaced our front door glass quickly and left the work area spotless. We really appreciated their expertise and willingness to answer our questions.
Extremely professional and affordable. They went above and beyond to get my project completed quickly. I will recommend Glass Doctor of Naples to all of our clients and vendors.
I found them very customer orientated. They were friendly, efficient and conscious of the cost.
Red and Rick were professional and excellent in replacing sliding glass door. Custom exceptional work. Thank you so much for securing our home.5 stars,
Ordered window sashes for several different size windows, all arrived in a timely manner and were the correct part.
I’ve used this coming for a variety of reasons for the past 2-3 years.Very helpful in helping make decisions on what would be best for my project. Delivery personnel very professional and on time.
For the most part everything was great! The only part was timing. We had a deadline due to family issues and the day of install the shower door was not properly drilled. We were told it should be resolved in 2 -5 days and it was 12 days before they came back. The install itself was great.
The glass Doctors team are knowledgeable, courteous and professional. I would recommend them.
The Glass Doctor is terrific --use them for all things glass. Gail and Scott are terrific people and really skilled at their craft - glass repair. They brought two very expensive pieces of art/furniture back from a broken useless state --to their beautiful usable condition. I also broke a ten year old smoked glass piece.. they replaced it. Bravo! Dr Brett Avner
We love Glass Dr. They have always been there when we needed them.Delighted with the three pieces of glass Scott cut for me today - they all fit perfectly on the tables. Gail was extremely helpful with our pick up -- what a team! Thank you both for outstanding service!!
Ordered 2 glass coffee tops over the phone, they were ready in 2 days. The tops were beautiful. Highly recommend them their professional work and friendly atmosphere at the shop.
They installed a sliding glass shower door in my apartment three years ago. I was so well satisfied that when I moved last month to a new apartment, I had them also install a glass door here. Their service and prices are great!
Awesome service and follow-up from Ryan. Gail in the showroom was very helpful with glass selection for our shower door/window. Installers Israel and Scott were prompt, courteous, personable, and did a great job!
We ordered a glass tabletop for our dining room. The glass was cut and prepared in a timely fashion. Installation was great. The installers were neat and professional. Will definitely recommend to others.
So far, it took them 2 months to receive the glass that is broken and needs to be replaced. When one of their staff member came, he realized that the window was too high so it did not fit. Now, we do not know when the new glass will be received and installed. No one is returning our phone calls or emails for 2 weeks now. We already paid half the glass over 2 months ago. Very poor customer service.
Very helpful and very informative! Had all parts I needed to repair our door ! Everyone in store very friendly and curious! Thank you ! We will be back and have recommended your shop to all !
The glass is wonderful and they said it would take 7 days and they delivered it in 3 days. I am using them for several items. Shower Glass Panel, kitchen cabinet glass and the bad boy - a full slider to my lanai!.
The gentleman that put window in was the nicest repair man that I have doing work for me. He was very polite and did a great job.
Very helpful. Pleasant. Fast service.
We had a warranty repair appointment scheduled by Rana on February 3, via email for today (2/23/2021) between 8 & 10 to repair a shower enclosure Glass Doctor installed. They were a no show at the scheduled time and have not called to let us know the status. Ive called the office twice and left messages (no one answered the phone) and emailed Rana. Scheduling the initial install was exceedingly difficult due to lack of installers and in ability to schedule specific days in advance. It is very disappointing that they havent shown up or contacted us at all.
Glass Doctor replaced the mirrored frames on 3 of my bathroom mirrors. The work was done in a very professional manner, and being a retrofit job, they were able to save all 3 of my mirrors.The work was done in a timely fashion, as promised. And they cleaned up very nicely when they were finished. Thank you, Casey.
They replaced a medicine cabinet mirror for me. It looks brand new and I am very happy with their service
My wife Fran and I looked to several glass companies in the Naples area to discuss ideas on a glass swinging door arrangement for our newly reconstructed from top to bottom guest bathroom. Our third stop was at Glass Doctor.Here, we were greeted by a woman that was recently hired by GD and whose husband also works at GD. She was an absolute delight to deal with. My wife and her discussed her ideas and the options in glass and fixtures available to us. Her husband was no less accommodating professional.We decided on a certain style glass, hinging and parts. The president of GD came to our home and did the measurements for the prefabrication of the glass, etc. He was thorough and professional.It was a treat and positive experience for us to have the two installers in our home. They explained the installation as well as dos and donts of cleaning etc. Moreover, they were respectful and more than willing to listen to my war stories from Boston as well as several other topics.I explained to both that I had a background in construction (electrician) and the law (lawyer) and that my wife and I were very critical of work performed in our home though not cynical.My wife and I are so pleased that we happened upon the GD and will not hesitate to recommend their expertise to friends in the Naples area. One is already working with GD on their master bath remodel.So thanks to you all at GD. Im sorry I do not have all your names, but you know who you are. Joe and Casey, the installers, a special thanks, again not only for your professional installation and cleanup, but also listening to this old gent who thinks he has nothing but interesting stories that all should want to listen to.
The Glass Doctor is always my go to place for any type of glass, mirrors etc. Gail & Scott are great to work with. I had brought a mirror in to fix and they were able to put it right into production and was able to pick up the next day. They always stand by their work and the workmanship is outstanding. I recommend them to everyone for your glass needs.
Gail was exceptionally friendly and helpful in getting my very small job completed with the same attention as a large project. Thank you so much.
About 5 days ago, I complained about the poor customer service received by Glass Doctor as no calls back were given to our voice mails. I was contacted by Scott who was very kind. The next day they finally received the glass, and scheduled an appointment for the following day. The technicians were very kind, came on time and did a great job. They did not leave any dirt on the floor, and were wearing masks. I would not have written a negative review if the office people would have returned my calls.
I had called another company and still waiting for them to call me back. Called Glass Doctor and was answered by a friendly, professional young woman. She helped me with the measurements, gave me a very reasonable price and called a week later to say it was ready. Looks great on my table
Stopped in for an assessment of a chip in my windshield. Met Scott the operations manager. He personally took a look at the damage, had some time and repaired the damage himself. Dont wait to repair rock dings! Any delay could cost you a lot more.
Friendly.... gave me a ball park estimate first. I agreed.... received firm estimate via email. I ordered and picked it up. This was for a desk top protection and table top protection. Exact fit and nicely done!
Maybe Charlie..trying to remember name...did a great job! Not only did he give me price but he then immediately reglazed the window! Excellent job! I love Glass Doctor!
They were very Professional and the Quality of work for Windshield replacement is Excellent!!!
Called on Monday to have a piece of glass replaced in a broken window. They said they were a week to 2 weeks to replace it and would call to set up the appointment. They called the next day and said they had an opening that afternoon and came and replaced it. Great service, will use them again.Phil
I know that I can always depend on The Glass Doctor when ordering my glass as well as there great information when ordering to unsure me that Im getting the proper glass for whatever type of project Im working on!
Very responsible and friendly group. I had a small project which was completed in a very reasonable time. The quality of the work was excellent. I would use them again and again.
A great company to work with.
The staff and behind the counter exceed any of my expectations. They were days faster and I was able to meet my deadline. I will use them first for all my glass needs.
Excellent service! Window springs came super fast! Communication was great!
I contacted 4 different companies to compare price and quality. The Glass Doctor was the lowest priced and the shower glass thickness was the same everyone else quotes. Took 3 weeks from measurement to installation. The installer Joe and his assistant did an excellent job. They were very professional and neat. I would recommend them to anyone needing a frameless shower enclosure. Thank you, Glass Doctor.
Very professional was able to get my parts within a few days thank you for your services
The crew was most professional and cleaned up after the job. From the beginning to the end Glass Doctor had it all going on. Thank you for a great new look in our home.
Everything was great. From the time Ryan came to give us a quote, to Butch installing our door - in which he was very clean you wouldnt even know the door was just installed, to Samantha in the office. Our experience was exceptional with everyone.
Gail handled all for us with great professionalism. She was very sensitive to our pandemic needs. Thank you.
Very nice company to work with. Lots of communication. Showed up when they were supposed to. Did a nice job Quality is the door is excellent
Wade and Israel were efficient and professional. Their attention to detail was very much appreciated. We found that the price for our frameless shower install was also very competitive.
Great service and hospitality!
The new shower door looks fabulous!
Theyre very professional, knowledgeable, and courteous. By far the best prices.
In 2015 we Purchased a glass top dining table with two glass bases. Each base has two pieces hinged together. Yesterday, as I wiped the table top, one of the base pieces somehow unhinged from its other half and the tremendously heave top started to head for the tile floor. I screamed for my husband who was able to grab it before it shattered on the floor and hold it while I ran for a workman who was working at a neighbor’s house. Fortunately, two workmen were able to remove the glass top and secure it against a wall in the dining room. They discovered that a screw holding the two glass pieces in place had loosened on the now chipped glass base, allowing it to fall apart. When I called Glass Doctor and explained what had happened and asked that someone come and put the table back together safely, I was informed they were too busy and couldn’t come until after Christmas... this was the 19th of December. I told him we were expecting out of town Christmas guests... nope, too busy! In short, these people do not stand behind their work and seem to care very little about the customer. The man I spoke to seemed concerned about what had happened, but not enough to send someone over to even look at it. I will not ever recommend this company.
They cut a glass shelf and inserted a mirror in a frame. Excellent
Joe and Casey were at my residence today to install my shower enclosure. These guys were the best! Totally professional and their experience was evident. Great experience and beautiful job, well done guys!! Thanks😊
AJ came to measure and the very next day they came and fixed the window. They did a great job.
Great communication and friendly service. We hired Glass Doctor to replace a laminated upper window in our customers home. Everyone was pleased and the replacement window looked like the original.
My manager ordered glass repair. When I ( the owner of the house) paid, not possible to have my name on invoice. It is „ on my managers name“. And not possible to send it to my email. But it was possible, that they took my ( the owners ) money... Crazy!
I want to thank Israel and Andrew for doing a great job on the installation of my shelving for my entertainment center. They were polite and a pleasure to work with as all the staff were at the Naples Glass Doctor.
Amazing company with great workmanship and prices I would definitely recommend
Dan Ruiz did an excellent job on my windshield. He came right to my driveway very early in the morning, called before he arrived and installed the windshield quickly and beautifully. The office provided an accurate quote immediately and scheduled the job right away. I could not have been happier.
Casey and Israel installed the glass shower door and the job is beautiful! Would never use anyone other than the Glass Doctor. Have recommended them to many friends in the past and will continue to do so.
Glass doctor was a great experience with my broken window. Everything was taken care of in a timely fashion and would recommend this place to everyone!
Great experience. I have used them several times now and they have been great to work with. Ryan and his staff are prompt and courteous.
We contacted this company about having a Tinted Tempered glass for a table cut. They said bring it in for us to see. We brought in they took it to the workshop and 10 minutes later we had our cut glass. Excellent service and very reasonable pricing. Highly Recommend 👍
We had Joe and Israel install a beautiful new shower door and mirror today. They did a FIRST CLASS job and were prompt, courteous and cleaned up happily. Bravo boys and well done Glass Doctor. Another happy client. Aly Buckingham. NAPLES.
The staff at Glass Doctor of Southwest Florida did an amazing job at fixing my window and wow was it fast I was expecting a several hour wait but they finished the job in under 30 minutes.