They have great bagels. I keep giving them chances to make a half way decent sandwich. It’s not happening. If you order pork roll, they’ll slice it as thin as humanly possible and put two minuscule pieces on your bagel. It doesn’t even cover the whole thing. If you are from the northeast and are looking for a good breakfast sandwich, pick up their bagels and make your own. $8.75 for a “sandwich” and water. Poor value. Great bagels.
Bacon, egg, and cheese on a bagel was good but none of the staff had on masks on or had any sanitizer available.
Once in a while I go off my gluten-free regimen and treat myself.... I am glad I did so this morning with a sesame seed-laden man size bagel from this place. It was fresh and good -- that is all I can say. Chewy and slathered with cream cheese. Understand they dont use one single perservative and high quality flour.
Was visiting Naples and stopped by for breakfast. Bacon, Egg, and cheese was very good if anything probably the best breakfast sandwich I’ve eaten in awhile. Staff was very friendly. Will visit again!
I love this place..the staff is welcoming, friendly, and very accommodating. Ive tried the breakfast sandwiches and lunch and they did not disappoint. The jalapeño cheddar with bacon lettuce tomato and green olive cream cheese is the best! For lunch I also have had the turkey club, they use boarshead meat and they layer it with lots of it. The bagels are absolutely delicious!
Google maps says this business is following CDC guidelines by employees wearing masks. But they are not.Had to repeat my order three times to a girl that was clearly very distracted or simply just not listening.Bagels are OK, not great but also not bad.Bagels and cream cheese are not labeled in the counter so we had no idea what some of the options were. A few of the labels were upside down…..hhhmmmm.A bit skimpy on the cream cheese. I was hoping for a bagel shopper closer to home but will keep driving farther into Naples for much better bagels.
We ordered take out. Bagels were good but the cream cheese side they gave me was much to small. I dont use alot of cream cheese and what they gave me covered only half the bagel. I had to use cream cheese from my fridge to cover the other half! Be sure to ask for EXTRA cream cheese if you want to cover both bagel halves!!
Used to love this place, I’d go just about every weekend. Went in today and was told they changed their eggs and can no longer cook to order. I’m not a big fan of “tube eggs” so I changed to a bacon and cream cheese. Told the girl at the register 4 xs bacon and cream cheese and then had to tell the chef when she walked out. That’s no biggie but the tube eggs a deal breaker. Hopefully they’ll get back to normal
Having been given a gift card for Empire Bagel and considering one is literally down the road I gave it a try. I certainly don’t claim to be a bagel epicure nor do I come from New York, that being said a I’m very particular about good food. I went all out and ordered the Lox Deluxe on a sesame bagel (toasted) - it was delicious and a must try for bagel expert. The other bonus is that the coffee they serve is Lavazza. Even though my gift card came to $5 it was well worth chipping in the additional $7 for an excellent breakfast. It will definitely be my new regular breakfast spot.
We were here on a Sunday. The bagels were not fresh. I believe they were left over from the day before as my toasted everything bagel had some chill to it as if it had been in the fridge or worse yet frozen. Same with my wifes blueberry bagel. Light roast coffee was weak. Stop serving day old bagels. I wont be going back.
Breakfast Bagel was awesome, staff member was unwelcoming and cold, I’ll definitely give this place another chance and hopefully change my review to 5 star.
We have been visiting Empire Bagel Factory for years on Marco Island, but now we split our time between there and the Naples store! The staff is professional and the quality of the food is top notch!
I pass by directly while Im working and this has become a daily stop. In my opinion, they have better quality food compared to the majority of similar businesses, and the prices are fair. I love the breakfast sandwich on toasted sesame bagel. Perfect quick stop for breakfast or lunch.
Place rocks. The place is super clean. Music popping. Amazing bagel sandwiches. Straight to business.
The bagels were great along with the cream cheese! I have gone two days in a row now and was impressed every time. There is no other place in Naples that can beat it. Not to mention, their prices are very reasonable. Such friendly and knowledgeable staff. I definitely will be back.
My go to place for breakfast sandwiches, they are big and filling too.
Edit 1/17 : I tried Empire Bagel Factory a second time. The bagel I ordered this time was very good; warm and soft. The staff was very nice again. I will definitely return. I suggest dining in, and not doing takeout. Go give them a try. I have updated my review to 4 Stars from 2. My original review is below.The bagel I ordered was hard and tasteless. Plus they messed up my wifes order, but i had taken it home, so they didnt have a chance to fix the issue. My bad for not checking the takeout. She wasnt impressed with what I did bring home anyway. Staff was very nice. I had heard great things but was disappointed. I might try them again just to see if it was a one off experience.
Almost as good as NY bagels, but better than anywhere else.
Had a bacon egg and cheese on a everything bagel this morning and it was excellent! I also got a chocolate chip muffin that was delicious. Best bagels in southwest Florida!
The bagels are AMAZING! Especially the egg everything’s...get it with a bacon, egg, and cheese and it’s absolutely superb. A 10/10 would definitely recommend. Best bagel store in Naples. The owner is a gem and takes pride in the store and his customers. The amount of not only food choice but drink choice is just beyond my wildest dreams. It’s like walking into a breakfast heaven.
Love this bagel shop. The bagels are huge and they have a great selection of bagels, donuts and breakfast treats. The service is first rate with tables outside. I just wish they would open earlier for us early birds.
We have been looking for a good bagel place. We found one. The bagels and baked fresh. The service was excellent!!! We will certainly be back. God bless USA!!!😇🙏🙏🙏
This is by far the best bagel Ive had since living in Florida and the only one that truly compares to a NY bagel. The breakfast burrito is out of this world and I highly recommend it. The coffee is also great and the staff is always exceptional! Will only purchase my breakfast sandwiches from this shop.
The absolute BEST bagels ever!!!Clean place...spotless!Fantastic, friendly staff goes above & beyond everytime.LOVE THIS PLACE❤
The bagels and breakfast sandwiches are amazing. Our office had a large order and everything was perfect. Our food arrived hot and was very tasty. The cinnamon cream cheese was heavenly!
This place is AMAZING for breakfast or lunch! Staff is very friendly and the bagels are fantastic. Highly recommend getting a breakfast sandwich there delicious and come with a lot of egg and bacon. Seriously a great place!!
Best Bagels in Naples! Such a wide variety to choose from as well as numerous spreads! They have breakfast sandwiches; lunch sandwiches; pastries and muffins. So much to choose from. Looking for a specialty coffee? They make em all! Cappacinos, lattes, flavored coffees, ice coffees. Love this place. They recently added outside seating too! Nice place to relax with a great cup of coffee, and great food! Do yourself a big favor and check them out....you won’t be disappointed!!!
Delicious bagels and great staff
Its ok if you live here in Florida. Its steamed whatever that means and not boiled. I made a Taylor ham and cheese with one and it worked just fine.
Salty bagel and yummy coffee.... Da best!
The Bagels are awesome and taste like NY bagels. Great staff and customer service. I highly recommend them for breakfast or lunch.
It was my first time going here. Horrible Costumer service. Didn’t have available onion or garlic bagels.Employees didn’t wear masks
The breakfast bagel sandwiches are delicious, definitely will be going back to try other stuff they have.
Happy the new shop is open, much shorter drive for the best bagels and espresso any where in Naples. Same courteous staff and great customer service. Give it a try you will be glad you did.
Liked the bagels, they ran out of avacado by 12 am on Sunday. Fix that and my rating changes to 5
Great experience we had pork roll egg and cheese on an everything I could only eat half the bagels are fabulous. Blast of up north past !
We had such a great experience at Empire Bagel! The staff was very friendly and the bagels were amazing! Definitely will be back for more!
Great bagels and coffee. Theres a small seating area inside and a few tables outside too.
Drive from East Naples to get a batch every 2 weeks.
1st time here and probably the last. The bagel wasnt good. The rubbery egg looked like it was cooked in the microwave. The bacon was crispy. The blueberry coffee made me want to vomit. It really wasnt worth it.
Delicious bagels and amazing customer service. This place beats out Dunkin donuts for me.
First time there only had a bagel it was ok
This place is fire!!!! Their sausage, egg and cheese on a toasted jalapeno bagel is where its at!
This store is constantly out of everything 10:30 AM on a Sunday there are no bagels and none expected to be coming out of the oven the manager kid that’s running the place was absolutely miserable three people in front of me walked out and then I did as well because there was nothing left and they didn’t want to make anymore I’m done with this place.
Tasted more like a roll than a bagel. Eggs seemed preformed and microwaved.
Great food and friendly staff!
Ordered bacon, egg and cheese bagel. Egg was an “egg disk thing” like you get at Dunkin. Maybe it was steamed or something, but not fried like I was used to. Bacon was rubbery, not crisp.
The bagels are awesome and the service is excellent!
Delicious bagels
Service was great 👍
Best bagels in Naples
Love that place.
Great spot
Delicious!!!