This is a difficult review so Ill update it if I go back. Ace Hardware W Pearl is, Im guessing, owned and operated by the same people who owned Nashua Paint and Wallpaper a great place to shop and do business with. I was there for paint. I had called a few weeks back to talk about what type I should use on the exterior of my home. It wasnt available and couldnt be matched in color. Same problem two other customers ran into. So I settled for a lower grade similar to the sample paint I brought in. As for the hardware section I decided to shop for some items I needed. Lots of floor space, no customers shopping and the floor personnel were chatting at the checkout register. I asked for help where I would find several products and was directed to where it was. Back in the day a salesperson might have accompanied me wanting to know if I had questions or needed anything else. No. They went back to whatever had their attention. I needed a different quality product from what was displayed so I didnt bother asking for anymore help. I did pickup some other items. I went back to paint section to pickup my paint, paid and left. Not the store I used to buy all my wallpaper and paint products though they still have the old name displayed at the easy end of the building.
Kitchen cabinet best place for a kitchen upgrade. See Bob
Love the place. Great customer service. Check them out!
Sadly didnt really have anything I was looking for, didnt expect the items to be so hard to find but this place usually good and staff were polite
Very helpful staff and were very nice
Absolutely wonderful experience while I was there. First time up, and very impressed by the store size and selection. The staff were great to deal with, Scott was especially friendly and helpful. They made me feel like an important customer even though it was my first time there. Its pretty far away from me, but I suspect Ill make the trip back there again, just from the great experience
Everytime I’ve gone to this store the staff has been kind and helpful
They have everything and the people working there are super nice. Help you find what your looking for and always willing to help
This has to be the most extensive store I have been inside of in quite a while! Whatever you are looking for is likely to be found here. The employees are helpful, just ask them about what you need.
They have the odd ball special hardware and fasteners I need. Excellent service 👍
Very friendly and they go out of their way .
I mostly find what I need. Sometimes not! Very convenient and they are helpful when Im looking for a specific item! First choice for my homeowner needs.
Great place helpful people
I neved knew this place was so close to me and it is an honest-to-goodness hardware store not like the big-box stores. I will be making many trips over there Im sure. I only wish they were a little bit more accessible or easier parking etc... As theyre downtown in the middle of all the one-ways and what-not.
Always find what I need. Very helpful friendly staff
Had exactly what I was looking for.... very fr
Excellent service. Quality goods.
Love this place. Im always in and out with all my handyman lists. Scott is a great help along with the rest of the guys. They copy keys too. Its alot closer than Home Depot. Hit them up. Theyll have what you need. If youre unsure, give them a call and they will tell you. Theyre great over the phone as well.
Love the customer service.
Very nice and welcoming atmosphere. Friendly and helpful staff that is willing to assist and not necessarily sale you everything you ask about.
Quick and fast compared to Home Depot.
Everyone is extremely helpful and professional
Great Place !!! Earns There Stars Daily !!! I Shop Here Too !!! Thank You !!!
Great store with friendly staff. They usually have the tools or supplies I need, and they tend to carry quality products. Theyre good about asking if you need help without being pushy. Skip the big box stores and come down here. You wont be disappointed!
Very easy to get to, they have everything, and the staff and very professional.
Great service, as always and friendly staff.
Fantastic. Picked up my Scotts lawn products first this year. Great sale price plus extra bonuses. Saved over $150. (15K lawn) They loaded all products in my truck. Excellent service!!!!
Nice people.
Quality products, great staff! Very well laid out store. Love shopping here!
They really are the helpful hardware folks. I went searching for an item, then asked for advice. They took me right to the exact product I needed and saved me money!
Needed to get my key remade from last time. But they fixed it right away. Great place, great service.
Helpful staff, clean and neatly organized, free popcorn for the kids. A great old school family hardware store. An asset to the community.
Place an order online and picked up at the store. Very efficient. Store is brand new and reminds me of the stores of years ago. They have a little of everything
Great customer service
Great hardware store, one of very few remaining. A dying breed yet this one seems to be thriving.
Exactly the kind of local hardware every town needs. Always helpful, excellent advice and genuinely interested in making sure your project is competes correctly.Friendly helpful staff and a wide variety of items. So much faster than the big box stores, easy parking.
That had just what I was looking for, looking at the store they have lots of stuff to choose from, and I did order a garden cart and had you son stop buy and pick it up by car is to small, and I had only had it on my list and so I didnt get free delivery, but I could have spent hrs in their store and get Christmas gifts they have stuff for whole family not only for guys, and they are so helpful, but I had some place to get to, will have to make another trip to down town, it has free parking in back of store, love this Ace my new place to explore
Plenty of assistance.
Cant say enough ! Can u really improve on perfection?
Best hardware store in the area. The staff are very helpful.
Very helpful. I went there not knowing what I needed and they were able to assess the situation and find what I needed
Thats a good good store if you live in town prefix
More personalized than the orange or blue place. Dont go there often as they are not close by but have stocked certain things I needed
Very knowledgeable and friendly !!!
Great place to get things for home projects. Even better if you need answers and options.
Free pop and fun products at fair prices with helpful staff
Good service
Great selection, quality products, not the cheapo stuff you find at the big box stores.
Prices are just as good as big box stores and staff is helpful.
Very friendly and knowledgable about there products
GREAT folks always helpful .nice too still have a downtown hardware store.and they honor veterans discount🇺🇸
Everyone there is very helpful,and know what they are talking about.
They had a great selection of bicycle locks at the right price.
Friendly service and staff
Great store, they have almost everything (they cant fill your propane tank for your grill), and unlike the big box stores, they are very helpful!
Snooty staff. To snarky for me.
One of the few places you can still get customer service by knowledgeable staff
Had exactly what I wanted
Well stocked hardware store with friendly staffm
Came here to buy my Big Green Egg accessories. Support the little guys
Service n knowledge of employees is great
Convenience and has everything you need
Always good
Just like any other place. You ask they point. I hate that
Friendly, but expensive. They didnt have what I was looking for.
Its much smaller on the outside. Large selection, friendly staff, and of course there nut and bolt selection.
Very helpful people 👍
A real hardware store, they have everything.
Friendly neighborhood store
Great service!
Very helpful employees
Curbside pickup 👍
Very helpful staff
Very helpful gentlemen
Great friendly people
Very well stocked
Had what I wanted
Nice people
It was closed when we got there at 5pm very disappointed
Great Hardware Store
Price to high
Great service
Old time service
Nice building
Great place
Ok
Well mounted, wide variety of items, especially tools and hardware
Custusmwr service was very nice
Everything Ive been looking for and found very well