Fast & friendly. Went in for a sweet treat today. Was kinda busy, people constantly in and out. However, the employees were helpful & knowledgeable. The girl who took my order was friendly & efficient. Kinda hard to hear inside with a mask on, but the service was great. Went back inside, after I got my goodies, to put a few dollars in their tip jar.
I love Baskin’ Robbins it’s one of my favorite places to go so I send my husband pretty much every day of my pregnancy and he always comes home upset so I ask him and he says that the girl Alex with blue hair always makes it difficult for him by making snide comments about having a difficult order. I get cookies and Cream layered with Mint chip (which are like right next to each other) or Mint chip with layered caramel sauce how difficult can it be to do the job you are being paid to do. She is paid to scoop ice cream and she finds it too difficult to layer two ice creams. I crave them quite frequently so I send him for two fresh packs either every day or every other day and each time she asks if he would rather just get a pre packed because she’s too lazy to do her job. If I wanted to layer it myself I’d ask for two pre packed ice creams instead but NOPE I apparently pay Alex over $100.00 a week to complain about doing her job so she can get paid for doing a job she just complains to everyone about. Nobody wants a sad or complaining clown at a birthday party and likewise for people serving ice cream clown. If you don’t like Layers Alex then quit because nobody wants to spend money for a service only to have to listen to the person your paying complain about their job. If you don’t like your job or what it entails then GO HOME ALEX!!! Otherwise just make my ice cream the way I’m paying for it to be made please and thank you!
Asian girl there extremely rude. Then I asked for kids cones and she puts them in cups and has attitude when asked to put in a cone like I asked for. Getting an ice cream should be enjoyable and a good experience not feeling rushed and lack of customer service. If youre getting ice cream in National just go to Neiderfranks where you cant go wrong.
Jazmin along with her Teammates last week made an extraordinary experience for me and personalized my ice cream cake!! My Nieces 14th birthday not to mention, it was a walk in and she did amazing job! She crafted what I had vizioned on the spot! Good Looking Little Homie!!
Great service. Very friendly. Customer service gets an A+. Must wear masks. There is a decided at cash registers. And the employees are constantly wiping down public areas. Overall great experience.
I go there on the daily, every time I come in I’m greeted well and everyone is busy helping customers which is nice to see. The wait usually isn’t long and customers seem very satisfied. The ice cream is bomb and it’s good that they let you try all the flavors before your final decision. This asian girl who works there usually helps me, she’s really nice. Overall one of my best and favorite ice cream shops.
Just wanted to share my experience about this location. The staff was EXTREMELY friendly and very helpful. The inside was getting kind of crowed when we were leaving but it didnt take from their customer service. Not going to say to much just will let me awesome picture do the talking LOL its a banana split with strawberry cheese cake caramel turtle truffle and Oreos & Creame with both caramel and chocolate sauce whipped cream and nuts. Lets not forget the triple cherries on top. I will highly recommend this location.
Great service very kind workers
Cerrena was awesome. She quickly welcomed us and approached us asked what we were looking for. Offered to check the back for the same ice cream flavor I was looking for as there was only one left up there. She quickly took us to the counter and processed the payment.
Great
The ice cream is good and the service is great to! The workers are very nice! And I really like the area that its in! So when ever you do laundry you can stop and get some ice-cream! 🍦❤️
Best services the 🎂 are the best flavor!!!
Went in yesterday for a cake, I got one out of the fridge and I was going to call my brother to double check the flavor of ice cream he wanted. Employee comes over and asked if I wanted something to be written on and I told her yes but let me double check thats the one my brother wants she snatches the cake out of hand and said well lets put it back in the fridge, I understand these cakes melt but it was less than I minute I had taken it out and all I needed was to make a call to double check. Guess what? they lost a sale I walked out.
Maybe is because is winter but the ice cream tastes like fridge like it has been sitting for a very long time. I ask for a change and the girls said no :/
Closing time says 10pm. But when I show up 10 min prior to closing Id expect for it to be open. Mind as well put that YOUR EMPLOYEES CHOOSE to close 10min prior to the time... it was a red head girl who took a glance at me and send me on my way through the window telling me they were already closed at 9:52pm!!!!! I get that they need to clean and prep to close but they should have ENOUGH TIME after 10pm when their cleaning should be done!!!!!! Very upset by this!
Love my ice cream.....Chocolate Mousse Royal and Gold Medal Ribbon. Clean place and great custom service.
Very attentive and Great Customer Service!!
Great customer service. Love the ice cream ❤
Love u guys love your Banana Royle n friend girls
Love baskin robbins so many bomb flavors to choose from. Its impossible to go and get the same flavor all the time...
Always great you with a smile and warm welcome. Fast friendly service.
I love all their flavors and the workers are nice friendly and always happy.
Love the flavors. Im glad they let you sample some of them do not taste how they sound/look. Friendly staff.
Try their daiquiri ice cream its refreshing and delicious
Fast service. They now have delicious cookies. Their ice cream cakes are amazing.
A real good treat of ice cream just awesome.
Great ice cream and workers here r very nice and pleasant.
I was their manager for 22 years I love this place and so do my kids
Its wonderful to know they have my favorite ice cream chocolate fudge.
I have to get my chocolate fix!! So I get a shake with fudge chocolate ice cream and add chocolate syrup to make the best tasting chocolate shake anywhere!!
Best place to cool down with your many variety of ice cream, smoothie or my favorite the ice cream shake.
So many great flavors. Such friendly people.
I used to love their rocky road but for some reason it taste different
I bought 17 scoops of ice cream and 4 to eat in !!When I got home I saw the scoops and is was. A super little scoop y was not satisfied plus I call and they told me to take the ice creams !! But when I got there they said the manager was not there !! But when I call she said she was the manager and I can take the ice cream to see how can we fixed this!!I went the next day and I told the manager his name its PAUL I told him what happens that I was not satisfied. And he told me very rude I well I cant to nothing !! And I am not giving you your money back. ! I was surpriseSo dont go to this baskin Robbins !!I and if you go check your ice cream !!!
The best icr cream and sweets ther
Love the ice cream, friendly customer service
Great place and one of a few local oce creams shops left
Love Baseball Nut wish they had it year around
Pretty good ice cream, theres a big variety of flavors.
Rude service. The franchise owner gave me attitude and messed up my order smh. Drive down another mile and go to a different location.
Im fat n love ice cream, so many flavors to choose from
Always good.. very clean, friendly, very good
Good customer service! Clean. A little crowded.
Love this place..always staffed and amazing service
The best icecream ever in the world
My milk shake brings all
Great service 🍦
Girls there act very irritated when asking for samples. Didnt have that pleasant of a time.
Lots of flavors....clean and friendly workers
Very nice staff, ice cream was good.
Love old fashioned ice creams.
Me and my Lulu 1 scoop each 7 bucks nut worth to see her smile..
Is great mom for more 2 years
Family tradition. My dad used to bring us, now I bring my kids.
Rude service, and they close earlier than the sign on their door!!
Very very good ice cream!!!!
Expensive and services was not as good as expected.
Bombs ice cream, strawberry
Hot fudge Sundays are the best
Indian owners are really cheap
Best place on earth.
Good icecream
Delicious 😋 I
Good ice cream
Great icecream
Mmmmmmm delicious
Good service.
Good size scoops!
Good ice cream
Great Icecream
The best place on earth
Expensive, very expensive and not that much good testing
The employees were very friendly and patient.
Its ICE CREAM...No need to say more!
Nice store.
Good service
Great ice cream
Nice
Very good workers
Amazing ice cream
Always good
The place for the banana split.
Friendly service
Too expensive!!!
Ok
Mmm.much expensive
Delicious!!!!