I could buy something every single time I go. Fair prices and friendly staff. Clean restrooms, if needed, and not bad looking patrons from time to time. (Mostly of the male gender)

Tried returning a power washer that wasnt working right and the store manager wouldnt take it back saying their policy didnt include storing gas because there was a couple drops of gas still left in it. The first time trying to return the power washer they did inform me they couldnt take it with gas still in it so they told us to go to jiffy lube which doesnt drain the gas btw. We had to find somewhere that would. Of course its a charge to do this. Finally the 3rd time going in to return this power washer after work, the cashier didnt ask any questions, the supervisor came and had a conversation with us but didnt ask about it having gas in it or anything and was able to return it smoothly. But we had to deal with the attitude from the store manager before we could return it. I have never had any issues returning anything that wasnt working or wasnt working properly at harbor freight at any location but this one. The supervisor and cashier were awesome on my last visit today.

Very convenient location. Great service! Noticed the staff was walking around to see if anyone needed help. Saved me some time and pointed me in the right direction to find what I was looking for. Everything I was looking for was in stock. Thank you!

Great spot to pickup reasonably priced tools. They have everything you need to fix anything. I picked a small jack to lift some appliances that need new wheels, which I was also able to pick up there.

Its like a toy store for grown ups. Great selections and plenty of deals.

It was wonderful! I drove over an hour to pick something up and the staff were great. I took a chance and they held my item. Thank yoi

Just bought a wood chipper, boxed from the Vance Jackson store. Drove from New Braunfels to pick up as was last available. Got it home and had to destroy the packaging to get it out. No hardware. Called the store who said my options were to bring it back or “have a nice day”. There’s a floor model but no offer to replace or other. Wish I’d known. Check your boxes. According to the manager this “just happens”. So much for great prices

I am extremely happy with Harbor freight. Every time I go in there the staff is always very helpful, friendly, Ryan the MGR DOUBLE THUMBS UP!! He is a great working Boss. Eddie, Arlene. Over the top people. When I do go in outside my routine. The other employees are equally Helpful, Kind, Great Harbor Freight experience. Not to mention great Prices!!!!!

I always love going to harbor freight especially for the sales they have. I druve a half hour 1 way just to go there well worth the trip. Its generally always cheaper than anywhere else and then sales on too of that are even better. Def a fave

I always forget about this place when im in dire need of tools, great on my wallet & high quality to meet your needs. Basically a beginner & professionals best place to get what they need

Always a good place to find great value and if your worried about buying an off brand tool don’t be just buy the extended warranty and take it back if it fails. They will replace it with no hassle.

I like buying tools. Friendly staff, large selection. The negative is that I believe it is all Chinese import but the price is unbeatable.

Great place, great overall prices. Best thing is that their return policy is amazing. As long as you are within policy, they have always solved, replaced any of their products without the long wait. Only complain is that the 20% coupon is extremely limited on what it can be used for. I have found other products cheaper online or at some other box store. However, me knowing that if anything goes wrong with my product within warranty or with extended warranty, I can get it resolved is worth the price.

Great prices on tools. That is what Harbor Freight is. This one in particular has pretty friendly and knowledgeable employees. The place is always clean and they are rarely out of stock on things. I recommend!

Fairly complete small hardware store. Not enough floor help.

Large selection of products. Never too crowded. Friendly helpful employees also

The staff where friendly and polite, hello welcome was the greeting I heard as I walked into the store, the store had an awesome crew working today.

A very friendly staff interaction today. Usually they are friendly but today they were very friendly. Very much appreciated. Always enjoy our trip to this location.

Very well kept store. Good stock.

Love to shop here. My favorite place to shop. Cant wait until the one here in Gonzalez open up.

They treat me like family and have taken good care of me

Lots of inventory neat and cleanStaff asked if we needed help.

Always find things I need on sale. I love shopping here.

Ryan manage no customers service vise at all this kind of people need to get fired

Wow, this place was organized, clean and staff friendly & helpful!

Nice staff, great prices.

Good service . Good prices . Some tools you really need to get elsewhere but for the price you cant go wrong .

Didn’t have what I went there for, but I didn’t check first cause it’s a stock item. But left with other stuff I needed.

Lots of tools a good prices love it

Always able to get the tools we need for a specific project. Stellar customer service

Limited stock on the items it happened to want to purchase . Understandable due to short and demand possibly

Always helpful and great prices

I use Harbor Freight a lot with my business alot usually dont have any problems. They just must have been having a bad day on my visit. .

If there is a store for men, Harbor Freight is the handy man, hobby-man or Aspiring McGyver - this is the store for you.There are always coupons available, be it online or in magazines. The products are also not shoddy made in China products. All Pittsburgh products have life time guarentee and will be replaced without receipt. Also if you buy full price you can come back in 30 days and get a refund on that purchase if you bring coupons in.Friendly service and variety. Stores vary but they are big on quality. I give five stars. All tools, nuts and bolts with even cost effective gjn cases. Not all of us can afford 300 dollar Pelcan case when the Apache seried does the job.

Good as always. I will keep going.

The place to get what you need to complete the job no matter what it is. The employees are friendly and very helpful. Thank you......!-)

Fairly decent store, but customers and employees were not wearing masks during a fatal pandemic. It just does not seem like a sanitary location. The store even has a sign stating masks are required to enter yet customers were walking in sans mask. If you are a moron who does not believe in this pandemic, I recommend this store.

Great prices and customer service. Alot of the hand tools have a life time warranty replacement.

Workers were not wearing masks during a deadly pandemic. One had a bandana around his nec and came right up to me. He offered helpful advice. Hopefully he doesnt have COVID19. He eventually raised the bandana temporarily.

My son buys every tool he can find. Glad you have good prices.

A lot of tools and other things very well laid out.

Awesome I praised the day they moved in 8 miles away. But it would be nice to not go chasing employees down to find stuff.

Nice place friendly staff

Great selection and awesome service.

Did not find what I needed but I do like that store. When you can get help from staff they are really good.

Good prices and generally well stocked. Saves spending a lot of money at the big box stores but at times you need just a bit more to handle some situations. Good hours and they can be helpful in a pinch when you get down to that last minute.

Busy as can be. They have everything you could possibly need. Associates very courteous.

This is cool of good deals on most everything

The Best and most beautiful help...😀

Lines 1/2 way to the back of the store. Never enough checkers.

They have many things at reasonable price. They will help you when looking for things around.

When you really need something they always have it and it at a great price too.

Nice selection, not the best quality of durable or affordable tools, but if you purchase extended warranty you can protect your investment. Store Manager was helpful and checkout was fast. I recommend this place

Got the tools I needed to work on MY TRUCK. Bought a nail gun but they didnt have the nails to go with it. They were sold out of them

I was heldlped by Edward & was very impressed with his knowledge & ability to handle several customers question while ringing up other customers. I was waiting for my Jack & soon as it was there he knew even after helping others that it was wrong color. No issues with other Workers they were helpful too but Edward was the standout from my point of view.

First time that I have been to here, bits is a very nice store clean as well. A lot more good inventory.

One of my favorite places to shop

Almost every tool I have needed is there at much lower prices than big box. I know quality is an issue with many, but when my HF unibits $15 lasts 5 years of constant use compared with $90 unibits, I dont mind buying 2 more sets for $30.

I got me some good tool for a low price

Great store with tons of deals and friendly informative employees!

Great prices on tools

Harbor freight, in general, is fine for tools that dont have moving parts. Personally would not buy any power tools at HF. There are plenty of videos online telling you what is fine to get at HF and what to not waste money on. This particular location is good. The staff are knowledgeable and courteous. Cant beat the coupons.

Very helpful friendly folks here

My favorite store to shop at, but only when my wife lets me.

Many items to look at. Prices are reasonable but a buyer should have knowledge of tools theyre planning to buy. Comparing prices, the longevity of tools when used properly. Whether personal or business wise use. If it breaks down will it be repaired by someone local or be worth it. Theyre getting much better on quality of the product. They are however better on some items when comparing to quality and prices even to Walmart prices. My advice is to be informed on any product items that you are tentatively plan on purchasing. Thats how I base my research and decisions.

The staff was great! I was leary about going there but they had specials, and additional specials too. I highly recommend going there to see whats up.

Josh and Ryan went above and beyond to ensure a happy customer. I have the upmost gratitude for them. Thank you

The employees here made my day! They were so helpful and friendly! From the cashiers, to the back of house loading area, to the front of house loading staff! I bought multiple tool boxes for my husband for Christmas when only planning on buying one due to the awesome customer service! I wish more business were ran like this one.

Service was slow but very informative and helpful.

Harbor Freight has really stepped up their tool game! Tools for the hobby craftsman to the professional!

Great deals

Great service, want to thank the young ladie that took out my work bench for me.

The prices are great but the lines are always very long. Dont go if you are in a hurry

Fast efficient friendly

Only giving it 3 cause some of the employees dont know where anything is or arnt completely qualified for the job

Best manager works here. Our local HFT staff is less than desirable though we had a great experience at this location. They held an item for us to drive the hour to get there.

Lots and lots of really nice tools and supplies. If you havent been to HF in the past 10 years, its not the same, its much better! Great deals on tarps, moving blankets, electrical tools, etc. The only real fault are the discount batteries but then many times I get them free with coupons so i really shouldnt complain.

Friendly, informative staff. Found the winch of interest at an affordable price. Got an additional discount which almost paid for the exchange warranty. Then there was a practical little gift - a decent LED flashlight. All in all, an excellent experience. Highly recommended.

Friendly and courteous staff. Clean store.

I was disappointed when I found out they do not accept the 20% off coupon any more.You have to buy a membership.

Found what I NEEDED at a fraction of the cost of the name brand. Had a mechanic tell me their tools would suffice since Im a shade tree mechanic. You also find other items of interest as well. Good store, helpful employees.

I love the selection and the prices. The customer service has always been excellent. I buy the extended warranty on some of my high use items and theres never an issue with returns. Ive had some of their tools for nearly a decade and Ive got to say the Pittsburgh brand has held up as well as some of my Craftsman and Snap-On tools. Ive bought the Chicago electric belt sander, 10 drill press, and 18V cordless drill and theyve all rocked! The tool bags are sturdy and deal with an exceptional amount of punishment. Ive bought the two-shelf metal cart and it has toted my welder all around the garage with ease. I bought the pole chainsaw and Ive been using it strong for the past 3 years. I burn through air compressors but the extended warranty always saves the day and I punish the compressors so GREAT job Harbor Freight!

Its like a kid in a candy store

Store is normally not too busy, though does pick up at times. Staff is friendly and helpful. They are able to help me find what I need and make sure I am able to use the coupons they have or send out. Quality is alright. Somethings are get what you pay for others are a good deal. Like when they have sales going on.

Overall a good place to find those harder to find connectors and tools. Shop wisely however a d dont be drawn to the cheapest items as not all of them will last that long. Ive had very good luck with most of the tools with a few exceptions of course. Normally if you look at the items and choose the ones that appear to be better built thats what you get!

Very nice visit people are great

Cashier was very helpful in saving some money. Instead of just taking my money, she got me a membership card and even with the membership charge, saved me $10 today and will save me more on future purchases. Good job. Thank you.

A mans toys r us..

I called ahead and make sure they had what I needed in stock which was it shelf mounting table vise. It was at a very good price. I thought it would had oh my plan projects but after using it to embossed 300 of my Scott free art photos with my name the threads began to slip and finally gave way. I will give them five stars if I have no problem returning this for a better unit.

Great staff at this store! They always know where to find items and at checkout usually help find different coupons to lower your bill.

Love the store .. great tools ...great warranty

Didnt honor my military discount

Never need to buy and thing and always do.

Love this place!

Dislike this store more and more each time I go to this location.

Love the lifetime warranty on just about everything. When a tool breaks from one of the tool truck guys, it takes so long to get it back, if not on the truck. Cheap and convenient with great employees!

Tools & supplies at fantastic prices. The staff is efficient & friendly. I love shopping at the New Braufels location, but some of the other larger stores in San Antonio have a larger selection. Dont get me wrong,NB has most everything you need... but slightly fewer choices. Shop there during holiday or sidewalk sales and you can find incredible buys.

I was able to pickup parts for my compressor at a great price. I checked several Big Box Improvment stores with no luck. Other than online ordering that would set me back a few days, I could not find what I needed. Friendly, good atmosphere, helpfull, and they gave me a discount.

Great service

Great store