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Advance Auto Parts
180 E Main St, New Britain, CT 06051, United States
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Advance Auto Parts
Comments
La
Review №1

Pretty good service there but I prefer the one on Veterans Drive

Th
Review №2

Extremely helpful and professional staff, couldnt ask for more.

Ba
Review №3

Thanks for your help macho lara if anyone needs help and great costumer service I really recommend it💪💪💪

Jo
Review №4

Awesome customer service and help I would always advise the trip to these pros

Jo
Review №5

Will not return. Went to the Advance in Newington for a torque wrench loaner and was told that they were out, but the one in New Britain had 3. Went there and was told that they don’t rent out torque wrenches. I told them that I’ve rented one from the location in Newington before and how they said the New Britain location had 3 available. Finally was able to get one, but it clearly had been abused and was off by 15 ft-lbs. I was also just given a regular receipt as opposed to a rental receipt, so I’m not certain they will accept the return, which I tried to do at 6pm on a Sunday only to find the store closed already despite the posted closing time of 8pm. Advance ought to close this location down as an embarrassment to the brand.

Be
Review №6

Helpful service if you get a good parts guy. They didnt have my part BUT it was somewhat obscure for an 80s ATV so ...

Ma
Review №7

Good price and knowledgeable

Ch
Review №8

Nice selection of parts. Very helpful staff!

Ja
Review №9

For cheaper prices but quality parts this is your store autozone is a last resort shop here first

Be
Review №10

I get a lot of discount offers which I always put to use, parts are always available and I end up getting free perk money which I actually got and used $10 today

Sa
Review №11

Had exactly what I neededFor make and model of my car

Lo
Review №12

Was very helpful and tried to get me the best price

KI
Review №13

Good Customer Service

St
Review №14

I wouldnt buy a quart of oil from this place the manager that was working there a few years back was awful very miserable did not seem to like his job very much. The lines are long understandably thats good that theyre busy but five workers and no one at the registers trying to ask them a question is a waste of time none of the employees are knowledgeable or know anything about automotives . Very sad if I was the manager of the store a lot of person I would be fired. Would not recommend to my worst enemy. Hopefully they get that store in order and have some employees with Automotive experience in the near future

Ge
Review №15

Decent prices but you can save 20% if you order online and pick up in store, or free shipping to home for orders over $25.

Re
Review №16

I enjoy shopping online because they offer a 20% discount. They also consistently have the lowest prices. I certainly recommend them.

Th
Review №17

The girl working the day I went in was very helpful. Thanks.

Da
Review №18

I think it has the best of costumer survice. But again that is my opinion swing by and see for your self

Oh
Review №19

Good service. Kind helpful etc

Ka
Review №20

Nice store the workers are super nice can’t help enough nice and clean they help you even if you need a bulb for your head light

Ge
Review №21

Awesome! Very Good Prices! The best custumer service in the area.

Da
Review №22

When I went in the store, two really great gentlemen helped me. They talked, laughed, and didnt treat me like a bloody idiot for asking dumb questions. I appreciate that

To
Review №23

Most times its good sometimes its REALLY SLOW

Jo
Review №24

Had what i was looking for, for my vehicle. Autozone sid not have it but this place did and associate helped out had great customer service

Ra
Review №25

Good place to find quick things for your auto...

Je
Review №26

Horrible place! I wont ever return. The treatment I received was degrading. Its 2016 women work on cars just as much as men and the gentleman helping me didnt seem to realize that instead he just starred at me like a piece of meat. Also this was not the first time this occurred.

Br
Review №27

They wont ever see my face there. I went here to change my front pads and rotors under warranty due a squealing noise. The manager John without even check them closely he said there is no problem with them and he couldnt do anything about it. I explained to that the front rotors were glazed and that was the cause of the squealing noise. He told me the glazed was due to a frozen caliper even that the brake pads had normal even wear. I told him that I am Master Auto Tech and this is my career, let him know that I know what I was talking but he said no and no. I currently a Master Auto Tech and Undercar Specialist, and I am certified to due warranty for Chrysler, GM, Ford and Toyota. Plus I am a Massachusset and New York Vehicle Inspector. Plus I inspect resale vehicles. I work for a Fleet Vehicle Repair and I work with all kind of Makes and Models. Finally I went to another Advance Auto Part and they change the front rotors and pads with no problem. As long John is there i wont ever go back.

jo
Review №28

Service sucks big lines slow workers

Yu
Review №29

Love perks and knowledgeable personal there

Jo
Review №30

Excellent service.

mu
Review №31

Good staff and spare parts

Br
Review №32

Got what I ordered

ad
Review №33

Excellent 👌

MY
Review №34

The worker very good and hel.you

Jo
Review №35

Great car shopping experience...

HA
Review №36

Very good

Em
Review №37

My daily store great people

Mi
Review №38

No long queue so I am happy going there.

Fr
Review №39

Great expert service

So
Review №40

Has all needed car parts

Ju
Review №41

Good staff

Gr
Review №42

They very helpful

Jo
Review №43

Fast and friendly

Ro
Review №44

Like any other Auto parts store

Ju
Review №45

I got my car parts

sc
Review №46

Good service

Mi
Review №47

Good deals

Fr
Review №48

Had fun

Ca
Review №49

Good

E
Review №50

Good parts

Jo
Review №51

Great service

Ro
Review №52

Car parts!!

ch
Review №53

Awesome

Wa
Review №54

Good deal

Es
Review №55

I got what I needed

Ef
Review №56

Very good service

Ig
Review №57

The salespeople are very professional ... and very friendly with the clients ..

Ca
Review №58

Very good

Information
14 Photos
58 Comments
4.4 Rating
  • Address:180 E Main St, New Britain, CT 06051, United States
  • Site:https://stores.advanceautoparts.com/ct/new-britain/180-e-main-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 860-832-4646
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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