Just had the best time renting some 50cc scooters from this place!! People at the desk were super friendly & helpful. Our friend decided to return his early since he wasn’t into it & they gave him a refund right away. 5 star service for sureThe scooters themselves were muuuuch faster than expected!! Impossible to not have a great time riding them. Definitely will rent them again.
These people are the sweetest. Great customer service. I felt very taken care of and have no fears for the future because I know they will take care of upkeep services and any repairs needed. They helped me get approved for financing and had me on my way! Super easy, super awesome and I looove my new scooter!! Highly recommend !
My girlfriend and I rented a 150cc scooter for the afternoon and couldnt have asked for better service. Jim took great care of us and made sure we had everything we needed to have a good time. We both received helmets that fit perfectly and were in good shape, a good lock, and the scooter itself was brand new and only had about 100 miles on it. We had a great time and couldnt have asked for a better experience. The prices were also the best we could find in town. If youre thinking about renting or buying a scooter I have no doubt that all the people over at Avenue Scooters will take good care of you.
The service department here is fantastic! Ive had 4 different vehicle makes and models and Avenue has been able to repair all of them. They work fast, their prices are fair, and their customer service is top notch.
Such wonderful customer service! The people were so nice and helpful! The scooters were a blast and we had so much fun in New Orleans being able to scooter everywhere so easily, it made our trip a blast!
These cats are pretty cool. Very attentive
We came down to visit for about a week and needed transportation around New Orleans. We didn’t want to rent a car so we decided to let our hair flap in the wind riding around on two. We didn’t want to do a tour so we did our own tour of the city and it’s way more beautiful riding around through the city’s best streets. Also the scooter is EASY PARKING ANYWHERE. Pull up hop out enjoy the city on two you won’t be disappointed! Thanks guys and Niki was awesome !!!!!
This was SUPER fun! Avenue Scooters is great to work with. They give you a demo before hand and they help you over the phone if there is a problem. The scooters were very nice and well kept. If you are thinking about renting a scooter for a few hours, go here!!!! The streetcar stops a block away.
Great way to see NOLA. Super friendly and reasonably priced. Costs around 3 or 4 ubers around town vs driving on a jet ski on land and leaving at your own pace without masks and a funky, hot, strangers car? Done deal
Super nice staff. Great deals on scooters. We had a fun weekend scootin. No better way to see New Orleans.
So much fun!!!! They were super nice and helpful- I had never ridden one before
Troy and Nikki were great! Answered all my questions and taught me everything i needed to know to operate the scooters properly!! :)
Staff very knowledgeable and friendly. Great service
SO MUCH FUN and reasonable prices - a scooter elevated our last visit to New Orleans and the service at Avenue Scooters was so quick and kind! Will be referring our friends here - one couple already went from our recommendation and also had glowing reviews :)
Great service. Quick, friendly, and looks like the best price in town. Rented a scooter, (50cc) for 3hrs for my wife and I - fun and fast enough for both of us. I recommend!
Thank you Jim for the wonderful service. Rent here! Such a fun way to explore New Orleans.
Great staff! They love scooters, rent scooters, and their shop has everything you need! They can even arrange a scooter tour through New Orleans.
Cool staff. I accidentally made the reservation for the day before but they took care of it. Great place!
Patient, helpful service, and strong knack for customer relationships. The tech, Adam, is a really nice guy who came and picked up our scooter (for a modest fee) and repaired it beautifully. Ditto, the women at the counter were great, as well, helping us troubleshoot everything we needed to over the course of our purchase. Extremely satisfying experience.
The staff is super friendly and are truly experts in the scooter world. They were professional and made the purchase of a scooter a very easy experience!
Made a last minute decision to rent a scooter from here with my husband. The process was quick and simple. We thought the prices were very reasonable and the staff was super friendly! Would definitely recommend anyone looking to rent a scooter to check out Avenue Scooters NOLA!
Great service, great functionality of scooters, and always makes my Saturday or Sunday scooter and brunch time outdoors worthwhile! Thanks so much 😁
Great staff. Great service. Great experience! A MUST anytime in or around NOLA!
What a great experience, cool people and very friendly, nicky was wonderful, awesome scooter and easy to ride, great experience for this city, I will def will come back to avenue scooters!!!!!👌🏽👌🏽
The experience I had was truly every sense of the word! Starting with Adam who is always Very very busy fixing on our bikes, and when he finds the time he even will help out on the floor which is amazing! His knowledge and disposition is very sure and trustworthy(the kind of guy you want to fix your bike too). Next is Ms Nikki. She is super phenomenal! She has a particular set of skills that allow her to help the customer to a T! She knows just the right questions to ask to gather her intel and from there her customer service is second to maybe only one(Jim) and he’s the owner! Nikki has the ability to read the customer and place them with the perfect machine for the best riding experience! The quickness and pace at which she handles business is a statement in of itself as to how this business flows! Nikki kept mentioning her wonderful boss(who was out handling business off site the first day I came in) and I said he sounds fantastic! The next day I came to get the bike, Jim was present! Jim(The owner/Boss) gave me the best greeting! Knew who I was and showed me crazy love and respect. He ensures that everything is handled smoothly for sure, his personality is cool and calm. He also showered me with tons of paraphernalia and things I needed to be a happy customer and part of the family!...that’s all for now! They’re all grrrrrreeeat!!
Nikki was very friendly and helpful. They have lots of different styles of scooters and were very knowledgeable.
I recently purchased a scooter from Avenue Scooters and the whole interaction was beyond my expectations! Very personalized assistance, friendly customer service, and extremely knowledgeable staff. I would definitely recommend Avenue Scooters for anyone looking to purchase or rent a scooter in New Orleans!
Super friendly! Quick and easy rental process, staff is amazing! Scooters are in great shape, gas is free! French quarter on a scooter is a MUST! will repeat business!
Avenue scooters offer amazing services. Best scooters IN NOLA, near French Quarter. Super affordable and reliable. Guaranteed renter every time i visit NOLA.
Make sure you insist on a walkthrough of the scooter’s condition before signing. They charged us for body damage that already existed. I should have known better, but would also appreciate due diligence on their side.Luckily, the owner Jim reached out about this and graciously reverted the charge. He said there should have been a checkout process.The scooter ran great and I was really happy with the 24 hour price. Just make sure you do the checkout process!
We called before we got there it was two of us. We called 45 mins before they closed the lady said we didn’t need reservations I said ok and we were on our way. We got there 30 mins before they closed and now all of a sudden it’s ohh we can’t rent to you guys because the paperwork is going to take too long. Wasted money on a lyft which was $30 just to get here from where we were coming. Will not ever come back again. Customer service rep could have told me when I said we were on our way that they stopped at a certain time renting.
Exceptional service. Convenient, flexible and super kind. DO NOT go anywhere else!! I wish I could give them 10 stars!!
My husband and I have been to Avenue Scooters twice in the past 6 months to look at 50cc scooters. The most recent visit, we were ready to purchase two 50cc scooters and asked for a discount off of the MSRP list price. The young lady who worked there printed out a quote without a discount and actually priced one of the scooters at $100 ABOVE MSRP. She said she was taking off the freight charge of $300. The freight charge is figured into the MRSP list price; we checked with other scooter dealers. The manager was there and we explained that when we were there a few months ago, the owner said he would give us a good discount if we purchased two scooters. We were made to feel as if we were asking for a ridiculous discount. Very snobby and acted as if they didnt need the business. The manager finally said hed throw in two $49 helmets. We were ready to pay and the sales associate told us we couldnt take the scooters home today because they didnt have a mechanic present to get the scooters ready. If youre going to be open for business, you should have a mechanic there to prepare the scooters!We were furious and said that is ridiculous because we wanted to ride them that day as it was a holiday (Labor Day). Poor service and snobby attitude! We happily took our business elsewhere without any issues!
I had an absolute BLAST riding with Avenue Scooters! It was my first time operating a motorized scooter, and after a few hours of riding around the city, I felt like I had done it for years. The staff there was really helpful and informative when it came to accommodating me to make me feel comfortable. I loved the fact that I was able to ride in style and have fun doing it! Will definitely be riding again! Great idea if you’re looking to change up date day!
Great selection of scooters whether you want to purchase or rent. Jim, Samantha and Nikki are friendly and take great care of their customers. We love our 2021 Lance CABO 125
Rented two scooters the girl made it super easy. Prices were reasonable rented @ 12:30 on a Monday rewound Tuesday around 3:30. They show you the basics how to turn on & off Also how to open the storage compartment had a BLAST.... WANT TO BUY ONE
Really nice girls that worked there. We had a blast and the recommended some places to see on our visit
We had so much fun riding around the city! Definitely worth it!
Awsome customer service....they have made me a happy guy...scooters reasonable prices stop by awsome people
Avenue Scooters is my go-to stop for all my scooter needs. From regular maintenance to repairs, theyve kept my scooter running. Ive always felt like I was in good hands. Excellent customer service from everyone on their team!
These scooters are a MUST while in the city. Avoided all traffic, got to explore the whole city. $80 for 24hours, beyond fair for the experience !!! Thank you
Great sales experience great customer service!!
Great service! Fantastic team of sales and very fun environment. Samantha helped me get set up with a brand new scooter that I loooove
Do not bring your scooter here for service. My scooter sat here for 7 months. The owner told the mechanic to not work on my scooter for a while because it would take too long even though they told me it would be no problem to fix when I dropped it off. I had to stop by on numerous occasions before they even attempted to work on it. They told me they would work on it on multiple occasions, but when I stopped by a couple weeks later they kept telling me they were ordering parts, then they had to order more parts. I mentioned this to a friend and he shared a similar experience - scooter sat and sat and they kept telling him they were waiting on parts.
I just had my Vespa gts 300 serviced and couldnt be happier with the work performed. My thanks to Jim, Adam, and Samantha. Everyone I dealt with was polite and knowledgeable.
Great experience with this place. I Rented a 100cc and it was perfect to this city! A scooter is a great vehicle to explore NOLA and to take in all the sites. Most of the streets are 25mph anyway, so you really dont need that much speed unless your going onto a freeway.
Meridith and her team are superb! Great knowledge of the products they carry. Went over and beyond to get my wife and I the perfect scooter. Communications during and after the sale were great. Thanks Meridith.
Great staff, great prices, great service! Always leave happy 🙃
Avenue Scooters has really the best customer service. Every time I have any issues with my scooter they’re always available to help and fix my problem. The staff is so kind and helpful. They really do care about their customers and will go above and beyond. Very clean interior and reasonable pricing. Thank you for all that you’ve done for me Avenue Scooters! I definitely recommend coming here to rent buy or repair a scooter !
On it! Meredith, the front of the house is so welcoming. The guy who fixed my tire are amazing helpful, knowledgeable and just a great person who cares about your ride. Highly recommend Ave. scooters
Excellent service from Meredith She was very knowledgeable very courteous the equipment was perfect. And the experience was a 10. We will definitely use again and will refer anyone to her
Meredith and Rocky are absolutely superb, have been so accommodating helpful on multiple occasions! i Drive a Kymco infinity they have kept it running with no issues, fair prices and are just all around fantastic. if you want the best in service, quality and hospitality this place is it.
We rented a scooter and drove all over New Orleans scenic streets exploring New Orleans in a very fun and different way. The scooter was very easy to operate and kept up with traffic well. We put around 30 miles on it and it used only a half gallon of gas carrying two people all day. Customer service was top rate and it was very quick to get in and out. We plan to do this again soon! Great date for the birthday girl.
MEREDITH WAS INCREDIBLE!!! My friends and I had a great experience at Avenue Scooters due to Meredith. She made our first time rental of scooters smooth and fun. We listened, laughed, and loved our time with her. She explained everything, went over all the details of our dea,l and we were out the door!!! These were 3 Kentucky boys in the BIG EZ, and she sent us off with the confidence we needed to explore! Thanks Meredith so much...WE WILL RETURN!!! Dave from Ky.
Just returned the scooter Best way to see the city. I drove over a 100 miles around the city and had a blast. Loved it.
Easier to get around town than a rental car, lots of fun for both of us on one scooter.Great idea for tourists!
Came in today for the 2nd time and the service is always great. This time was no different. Meredith was really informative and friendly!! I found out they also service scooters too!! Definitely recommend!!
I thought I had lost my scooter key and Merideth offered to bring me one on Sunday to my house. Now that is excellent customer service. You dont get that many places anymore. Thanks Avenue Scooters for having a great service department KHarris is awesome) and sales staff. Love my Scooter Go!
Fast service... but that was likely also the cause of them not screwing down a cosmetic piece enough to cause it to fall off without me noticing while riding it home. Service wasn’t rude, but the bluntness made it borderline.
Overall these people are great. As far as service they need to get with the program. Brought my wifes Genuine buddy 125 scooter in for a tune up and new tires. Never touched Air filter are fuel lines 1 week after getting it back fuel filter broke off. Fixed it got on the road shut down due to overheating with dirty air filter. Tried removing air filter screws were stripped. When I say tune up thing should be 100% well to say the least its 0% not running at the present time
Easygoing and friendly staff. Quality scooters. In and out quick.
Great ride and friendly staff
If you have a Vespa scooter and want to go to a local repair shop this is the best.
Great staff, very helpful. I believe Hoang is the owner, hes a great guy wholl take care of you. Ive gotten an oil change here. Recently I caught a flat tire and these guys came out to transport my scooter back to the shop without breaking the bank.
I Kenneth Henderson had a good experience with worker Meredith she helped me out fast and she had me in a great spirit
I bought my scooter here brand new. They are great to deal with and great service to boot. Mine got stolen and they did the whole insurance process!!
Wonderful people!!! They will take care of you. Certain scooter companies are slow but its not the stores fault
Had a great experience buying, but their mechanic/ service department is not great. Hard to contact and not good at getting back to you at all.
Hong is really helpful. He goes out of his way to make sure you are satisfied. The product line is top notch, with Kymco, Genuine, and Lance scooters. Parking right in front of the store seems to never be a problem as its paid parking. Youll need a credit or debit card for the parking. Free parking can be a problem in this area as its near Lee Circle. The shop is smallish, but has a good selection of different scooters with a variety of engine sizes available.
I recently needed a oil change on my Vespa. I was quoted $100.00 at the Vespa store (TR). Avenue Scooters did it for $40.00!
Can you say false advertisement... if your not going to follow advertisement on web page why have it... business must be so good they dont need new customers
Meredith is AWSUM!!!! Will do b returning this year!!!
Nikki 👍
We’ve rented a couple of times from Avenue Scooters and always receive great service. We visit NOLA often and will rent again.
Great, fast service. This is the only place I give carte blanche when reparing my two scooters. Check them out, they also carry a selection of helmets and riding gear. Now stocking a large selection of Locks. So make sure you secure your scoot.
Fair prices, nice staff, and of course a very good location.
Great service, was quick and simple to pick up a scooter for a day.
Good service and parts friendly people willing to help
Epic
Great scooters!! The Genuine Roughhouse is the best!
Friendly and knowledgeable staff that know scooters.
Great customer service!
Absolutely on hands with each and every customer.
Best scooter shop in town
Great place.
Great people, outstanding experience!
Great scooters, great staff.
Had a suspect battery on a 700 mile ride in NOLA.. Found the shop through Google and Hoang met me on a Sunday to charge up and sell a new battery.
Best Scooter Shop in town!!!!!
Friendly service